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Orchard Hotel Singapore

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#57 of 304 Hotels in Singapore
Certificate of Excellence
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2,827 Reviews from our TripAdvisor Community

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Showing 2,431: English reviews
Buckfastleigh, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 28, 2015

Recently my partner Cherry and I stayed at Orchard Hotel prior to a business trip in the same location. We found the staff very helpful and nothing was too much effort, particularly Syidah Kamaludin who was always very friendly and welcoming. The hotel itself was very clean and the bed comfortable. With its location at the top of Orchard Road... More 

Helpful?
1 Thank Simon H
Michelle_Isidro, Manager at Orchard Hotel Singapore, responded to this review

Dear Simon H, Thank you for taking the time to share your views with us and we are delighted that you have appreciated the service that was extended during your stay. We will pass on the compliments to Syidah so that she can be acknowledged for the genuine service that she had delivered. Once again, thank you for choosing to... More 

Glasgow, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 27, 2015

A very friendly hotel with nice staff who do what they can for you with in policy restrictions for example the executive lounge cannot allow alcohol purchased in the bar downstairs to be taken in to the lounge

Review collected in partnership with this hotel

Helpful?
2 Thank Jacqui B
Michelle_Isidro, Manager at Orchard Hotel Singapore, responded to this review

Dear Jacqui B, Thank you for your kind commendation. It is truly heartwarming to know that our efforts have made your stay with us unforgettable. We look forward to seeing you again soon. Best Regards, Michelle Isidro Guest Services Manager More 

Perth, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 27, 2015

We recently stayed at the Orchard Hotel for 5 nights over Easter, and it was just lovely. When we checked in we were offered an upgrade to our room, which we happily accepted. We did pay for it, but the extra charge per night was quite small, and it was well worth it. Our room was in the Orchard wing... More 

Helpful?
Thank Kristan S
Michelle_Isidro, Manager at Orchard Hotel Singapore, responded to this review

Dear Kristan S, Thank you for choosing the Orchard Hotel as your preferred choice of accommodation during your recent visit. We are delighted to hear that you had a remarkable stay with us. Allow us to share your commendations with our staff to acknowledge the services that they have provided in making your stay a memorable one. Best Regards, Michelle... More 

Greater Newcastle, Australia
1 review
5 of 5 stars Reviewed April 25, 2015

My in-laws were making the long trip from the UK to Australia and had booked a 2 night stopover at the Orchard Hotel. A little apprehensive about the long journey, this hotel stopover was very important to them. From the moment they checked in, they were looked after to the highest standard. Nothing was too much trouble and the service... More 

Helpful?
Thank Katharine B
Michelle_Isidro, Manager at Orchard Hotel Singapore, responded to this review

Dear Katharine B, Thank you for your comments. We are delighted to hear that your in-laws have enjoyed their recent stay with us. We have passed your comments to Daisy and the Club Team to acknowledge the service that they have genuinely extended in making their stay an unforgettable one. Once again, thank you for choosing Orchard Hotel Singapore. Best... More 

Brisbane, Australia
Level Contributor
6 reviews
5 hotel reviews
4 of 5 stars Reviewed April 25, 2015 via mobile

Enjoyed the stay at the Orchard hotel in mid April 2015. Was clean throughout and quiet. Definitely recommend getting the executive pack added in for great evening drinks and awesome breakfasts. 5 stars! Our only gripes been the TV was feed in analog and most channels too poor in signal to watch, no suitable cable to plug in the laptop... More 

Helpful?
Thank PedroTheConqueuer
Michelle_Isidro, Manager at Orchard Hotel Singapore, responded to this review

Dear PedroTheConqueuer, Thank you for your review. We are happy that you have enjoyed your stay with us and we certainly look forward to welcoming you back. As our guest, it is our priority to ensure that your stay with us will be an amazing experience and as such we will look into the matters that you have highlighted. We... More 

Melbourne, Australia
Level Contributor
88 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed April 25, 2015

I booked for a executive signature room, check in was good, and seeing got there let decided to go to the executive lounge for an hour. That was good but a mistake, because when we went to the room it was horrible, no joke, it was purple and dark wood. It was claustrophobic. I have never ever been in a... More 

Helpful?
Thank mark359
Michelle_Isidro, Manager at Orchard Hotel Singapore, responded to this review

Dear mark359, Thank you for your kind review. We appreciate the fact that you have taken the time to share your views with us. We are working very hard to meet the expectations of our valued guests and having an open dialogue with you is very important as it enable us to further enhance our service experience to our guests.... More 

1 review
5 of 5 stars Reviewed April 24, 2015 via mobile

We booked this hotel because of a concert we have to watch at TAB, which is right beside this hotel. The rooms are great, all the amenities you need are there. Staff were very helpful and quick. Location is amazing as it is near a lot of shopping places and night life. We will definitely book here again soon!

Helpful?
Thank thisiscathyo
Michelle_Isidro, Manager at Orchard Hotel Singapore, responded to this review

Dear thisiscathyo, It is fantastic to hear that you have enjoyed your stay with us and have found the hotel's strategic location very accessible to all your needs. We look forward to welcoming you again and being of service to you. Best Regards, Michelle Isidro Guest Services Manager More 

Redmond, Washington
Level Contributor
4 reviews
5 of 5 stars Reviewed April 24, 2015

My husband and I visited Singapore from March 27 thru March 30 and stayed at this hotel during our visit to that beautiful city. The first day at the hotel, I burnt my finger with a candle while we were having breakfast at the hotel restaurant. I got a blister on one of my fingers. As we were leaving the... More 

Helpful?
Thank Magda M
Michelle_Isidro, Manager at Orchard Hotel Singapore, responded to this review

Dear Magda M, We are honoured to receive your excellent review. Allow us to share your compliments with our entire team so that they can be recognized for the sincerity of the services that they have delivered to you and your husband. We look forward to welcoming you back soon. Best Regards, Michelle Isidro Guest Services Manager More 

Lage-Vuursche, The Netherlands
Level Contributor
134 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed April 23, 2015 via mobile

Been here now a couple of times in server all years and it's always a pleasure staying in this hotel. Friendly staff, clean rooms and good breakfast aswel as a good bar to relax with friends. It's a good place in the middle of the center and it's affordable ..

Helpful?
1 Thank 42carl
Michelle_Isidro, Manager at Orchard Hotel Singapore, responded to this review

Dear 42carl, It is wonderful to hear that you had a magnificent stay with us on many occasions and that our facilities and services have created memories that are significant to you. We look forward to welcoming you again and being of service to you. Best Regards, Michelle Isidro Guest Services Manager More 

St. John's, Canada
Level Contributor
190 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 stars Reviewed April 23, 2015

The hotel is very nice and close to shopping and the subway. The room was large and wifi free and fast. My only concern was that my booking said breakfast was included but I was told on check-in that it wasn't and the cost was a bit much for a buffet. There were plenty of restaurants in the area, so... More 

Helpful?
Thank Chech1965
Michelle_Isidro, Manager at Orchard Hotel Singapore, responded to this review

Dear Chech1965, We thank you for selecting Orchard Hotel Singapore as your preferred accommodation for your recent trip. We are pleased that our hotel’s centralized location has surpassed your expectations. We certainly look forward to welcoming you back. Best Regards, Michelle Isidro Guest Services Manager More 

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Staying in Orchard Road

Neighborhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centers. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Style meets substance in the heart of Orchard Road - Singapore's premier shopping and entertainment district. Our award-winning city hotel offers 656 rooms and suites. Trendy and handy design elements exist in every room, crafted to suit your every need. It is the ideal escape for work, rest, and play. ... more   less 

Additional Information about Orchard Hotel Singapore

Address: 442 Orchard Road, Singapore 238879, Singapore
Location: Singapore > Singapore > Orchard Road
Price Range: $152 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Orchard Hotel Singapore 4.5*
Number of rooms: 656
Reservation Options:
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Also Known As:
Singapore Orchard Hotel
Orchard Hotel Singapore
Hotel Style:
#25 Romantic Hotel in Singapore
#32 Business Hotel in Singapore
#47 Family Hotel in Singapore
#55 Luxury Hotel in Singapore
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