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Orchard Hotel Singapore

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#57 of 304 Hotels in Singapore
Certificate of Excellence
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Orchard Hotel Singapore
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2,827 Reviews from our TripAdvisor Community

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Showing 2,431: English reviews
Perth, Australia
Level Contributor
108 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Spent five nights in the Orchard Hotel and enjoyed every night of it. Maybe the nice little upgrade in room helped, but even ignoring that, this hotel delivers all you require. Room was excellent - King Size Signature Club with no issues at all. I initially thought eh Club Floor lounge was a little small, but it never seemed to... More 

Helpful?
Thank IainDM
Kawana Island, Australia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

The Orchard Hotel is in a great location for shopping and we had a nice clean room for our stay. We were well looked after, and even though there was a good variety of food at the breakfast buffet it had a 'Coles Cafeteria' feel. There is a nice quiet bar area where you can also order tea and coffee... More 

Helpful?
Thank Rahji1956
Palestinian Territories
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

To be honest i was a little bit worried considering that the reviews were between 5 & 4 and a big portion as well on 3. My worries vanished when we reached the hotel; for me it was nothing less than a 5 stars hotel ( it is actually a 4 stars hotel) we had 2 rooms in the 13th... More 

Helpful?
Thank Rand A
Melbourne
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is the 3 time I have stayed at the Orchard Hotel and every time I return I am surprised at how friendly and helpful the staff are. Early arrival, no problem, room found. I need to attend a meeting, no problem, we'll tell the taxi exactly where to take you. The hotel rooms are superb with extra large king... More 

Helpful?
Thank Braidgirl
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Braidgirl, Thank you very much for your raving review on The TripAdvisor. It is indeed rewarding and motivating for us all. Most importantly, your loyalty is very much appreciated. Meanwhile, we shall look forward to more opportunities to welcome you again to The Orchard Hotel Singapore. Warm Regards Delilah Hamid Guest Experience Manager More 

Level Contributor
11 reviews
6 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Nice n cozy hotel..with oerfect location in the heart of orchard road. My first visit in the city and the hotel really helpfull to help me doing all the activities i need. I love the room and the service provided. Will come and visit this hotel again soon.

Helpful?
Thank Emma S
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Emma S, Thank you for your excellent review on the TripAdvisor. We are delighted that you had enjoyed our location, facilities and services. And, we shall look forward to your continued support. Warm Regards Delilah Hamid Guest Experience Manager More 

Secunderabad, India
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here for a couple of nights on a business visit. Though quite an old property, to my knowledge, the hotel was in fairly good shape. The interiors and rooms seemed resonably up-to-date. Service was good overall, but I had to change my room once due to poor wi-fi connectivity, and it wasn't very much better the second time around.... More 

Helpful?
Thank Troglophile
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Troglophile, Thank you for your excellent review on The TripAdvisor. It is indeed our pleasure that you had enjoyed your stay with us. We are sorry for the deficient wi-fi service, which has since been rectified. In the meanwhile, we shall look forward to welcome you again to The Orchard Hotel Singapore. Warm Regards Delilah Hamid Guest Experience Manager More 

Sydney
Level Contributor
76 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed in a Signature Club room. The room was very modern and well appointed. The bed was very comfortable. The bathroom was very functional. The room was well maintained by the cleaning staff. The breakfast in the club room was excellent and the service in the club room was excellent. The hotel is located at one end of Orchard... More 

Helpful?
Thank SydneyBambam
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear SydneyBambam, Thank you for your review on The TripAdvisor. It is a pleasure that you had enjoyed the accommodation, facilities and services, especially so at the Signature Club. We apologise for the disruption during your check in and for the lack of assistance with your luggage. Please be assured that this does not reflect our usual service standard. To... More 

Liverpool, United Kingdom
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Spent 4 nights in this hotel. Good location was upgraded to 14 th floor a private breakfast room and free use of a mobile phone of which you could dial home free of charge and had constant wifi while out and about. Staff very accommodating and can't do enough for you. Would recommend this hotel highly

Helpful?
Thank Chrisj319
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Chrisj319, Thank you for your fantastic review on The Orchard Hotel Singapore. We are delighted that you had enjoyed our location, facilities and services. Your recommendation is very much appreciated. We shall look forward to more opportunities to welcome you again. Warm Regards Delilah Hamid Guest Experience Manager More 

Melbourne, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Good hotel, very clean, friendly. Great location. the room was a good size. Check in took a bit of time as the counter staff seemed to require advice on many aspects of the check in. Very easy to get a taxi.

Helpful?
Thank Anya707
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Anya707, Thank you for your excellent review on the TripAdvisor. It is our pleasure that you had enjoyed our location, facilities and services. We shall look forward to welcome you again in the near future. Warm Regards Delilah Hamid Guest Experience Manager More 

Hamburg, Germany
Level Contributor
3 reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

...but a bit loud. Not because of the Orchard Road which is quite good for luxury shopping but more because of other guests without behavior. Discussions in front of their rooms till late in the night. Staff is quite helpful and friendly. The bar is okay - drinks are standard and there is on some days live music.

Helpful?
Thank Niels S
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Niel S, Your feedback on the TripAdvisor is very much appreciated. We are sorry for the disturbance caused by other guests. In this aspect, we will inform our Security personnel to be more vigilant whilst on their rounds. On the other hand, we are delighted that you are pleased with our services. Meanwhile, we shall look forward to more... More 

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Staying in Orchard Road

Neighborhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centers. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Style meets substance in the heart of Orchard Road - Singapore's premier shopping and entertainment district. Our award-winning city hotel offers 656 rooms and suites. Trendy and handy design elements exist in every room, crafted to suit your every need. It is the ideal escape for work, rest, and play. ... more   less 

Additional Information about Orchard Hotel Singapore

Address: 442 Orchard Road, Singapore 238879, Singapore
Location: Singapore > Singapore > Orchard Road
Price Range: $153 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Orchard Hotel Singapore 4.5*
Number of rooms: 656
Reservation Options:
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Also Known As:
Singapore Orchard Hotel
Orchard Hotel Singapore
Hotel Style:
#25 Romantic Hotel in Singapore
#32 Business Hotel in Singapore
#47 Family Hotel in Singapore
#55 Luxury Hotel in Singapore
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