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Orchard Hotel Singapore

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#55 of 304 Hotels in Singapore
Certificate of Excellence
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Orchard Hotel Singapore
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2,880 Reviews from our TripAdvisor Community

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Showing 2,473: English reviews
berkshire
Level Contributor
104 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
3 of 5 stars Reviewed yesterday NEW

This place is fine really but with nothing particular to recommend it. It's large four star property situated at the far end of Orchard Road. Reasonably handy for the shops and the metro to take you to the rest of Singapore but nothing to really recommend the immediate location. We didn't find a great deal of restaurants in the area;... More 

Helpful?
Thank berkshire_nomads
Newtonmore, United Kingdom
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Ok hotel for Singapore visit and not too expensive compared with others. The guest Handy Phone which was free and gave unlimited internet and local calls around the city was very good :-) Claymore Connect next door has Irish Bar, Subway and Supermarket.

Helpful?
Thank Ruaridh_Ormiston
aberdeen,scotland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

Hotel is of a good standard. Room a decent size with safe and mini bar. The shower could have been better, took forever to heat up and then it was too hot and wouldn't cool down. Pool area is a good size and jacuzzi is fab after a long day at work. Only had food once in the lobby bar,... More 

Helpful?
Thank dudeanddudette
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear dudeanddudette, Thank you for your excellent feedback on The TripAdvisor. We are delighted that you had enjoyed our location, facilities and services. Your personal preference for hotels nearer the quay area is respected. Nonetheless, it will be our pleasure to look forward to welcome you again to The Orchard Hotel Singapore. Warm Regards Delilah Hamid Guest Experience Manager More 

Gurgaon
1 review
4 of 5 stars Reviewed 3 days ago NEW

Not ce hotel, perfect location, only negative us their premier club rooms washrooms are very small. The compliments were good. The free lounge use for club premier resident was excellent. They meed to work to upgrade their health club with modern gym and steam etc.

Review collected in partnership with this hotel

Helpful?
Thank sahil_imtiaz
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear sahil_imtiaz, Thank you for your positive comments on your accommodation on the Executive Club floor. We have noted your comments on the health club and this will be under review when evaluating a refurbishment program. Meanwhile, we will look forward to welcome you again to The Orchard Hotel Singapore. Warm Regards Delilah Hamid Guest Experience Manager More 

Long Beach, California
Level Contributor
7 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

Booked Orchard hotel w/ breakfast At $150 usd including tax. Great hotel. Pool was excellent, fitness center cardio is good & weight lifting ample. Location is good. Walking distance to all the major malls. Infamous Orchard Towers is right across the street. Most staff very friendly. -1 star because a few people were short and seemed like they didn't want... More 

Helpful?
Thank music4joseph
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear music4joseph, Thank you for your review on The Orchard Hotel Singapore. We are glad to hear that, on the overall you had a good stay experience. Your kind compliment for most of the team is very much appreciated. We are sorry, though for the ones whom you had perceived to be less friendly. Nevertheless, we will hope for indulgence... More 

Melksham, United Kingdom
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Ok hotel, we stayed for 3 days before heading to Malaysia. Seems an ideal place if you like shopping situated on the well known orchard road. We didn't really use any of the hotel facilities apart from breakfast which was very nice and had plenty to choose from.

Helpful?
Thank Jueboo73
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Jueboo 73, Thank you for your excellent review on The TripAdvisor. We are delighted that you had liked our location and hope you had enjoyed the stretch of Orchard Road. In the meanwhile, we shall look forward to welcome you again in the near future. Warm Regards Delilah Hamid Guest Experience Manager More 

London, United Kingdom
Level Contributor
52 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Arrived at 10am which is much earlier than the check in time of 2pm. Was tired after an overnight flight and requested if could check in early. This was no problem at all and was given a room immediately. Breakfast was supposed to be finishing at 10:30am and though we were not covered for this meal on the day of... More 

Helpful?
Thank DilhanJ
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Dilhan, Thank you very much for your fantastic review on The Orchard Hotel Singapore. It is certainly our pleasure that we were able to assist in making your stay experience a memorable one. We are delighted that you had enjoyed the facilities of the Executive Club Lounge Your kind recommendation is indeed very much appreciated. In the meanwhile, we... More 

Level Contributor
89 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

This is my forth stay at the Orchard Hotel and will be our last. We had to move room do to the lady at check in not paying attention to our request. Had to ask three times for an extra bed, rooms smell like smoke and we had been given nonsmoking. Bathtub needs repair, tiles peaking up. We had been... More 

Helpful?
Thank Allison R
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Allison R, Thank you for your feedback on The TripAdvisor. We are sorry to learn of your dissatisfactory stay experience. To facilitate our further investigation, we will contact you via a personal mail, for more details. Meanwhile, please be assured that this experience does not reflect on our usual service standard. We seek your kind understanding and hope for... More 

Echuca Vic Aust
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Best we have stayed at in Singapore. Location ' location location. Good sized clean rooms, ample breakfast. Free mobile phone with maps etc and free calls to most countries. MRT is easy walking distance. Straight onto Orchard road for shopping.

Helpful?
Thank BarryandThel
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear BarryandThel, Your raving review on The Orchard Hotel Singapore is indeed very much appreciated. We are delighted that you had enjoyed our location as well as the use of the Handy Mobile, which is a new feature offered for our guests' convenience. In the meanwhile, we shall look forward to more opportunities to welcome you again to The Orchard... More 

Bangkok, Thailand
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Stay two nights for business trip, hotel does offers spacious and comfy bed. Decoration isn't very modern but it's clean and neat. WiFi has great speed, hotel even does offer those phone with unlimited data and international call. Breakfast offers wide variety of food, however I felt a bit of saltiness. Hotel salured near many of shopping mall on Orchard... More 

Helpful?
Thank Ongly
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Ongly, Thank you for your excellent feedback on The TripAdvisor. We are delighted that you had enjoyed our facilities, location and services. It is indeed a pleasure to know that you found the Handy Mobile a great convenience. In the meantime, we shall look forward to more opportunities to welcome you to The Orchard Hotel Singapore. Warm Regards Delilah... More 

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Staying in Orchard Road

Neighborhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centers. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Style meets substance in the heart of Orchard Road - Singapore's premier shopping and entertainment district. Our award-winning city hotel offers 656 rooms and suites. Trendy and handy design elements exist in every room, crafted to suit your every need. It is the ideal escape for work, rest, and play. ... more   less 

Additional Information about Orchard Hotel Singapore

Address: 442 Orchard Road, Singapore 238879, Singapore
Location: Singapore > Singapore > Orchard Road
Price Range: $153 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Orchard Hotel Singapore 4.5*
Number of rooms: 656
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Hotwire, TripOnline SA, Agoda, Odigeo, Priceline and Travelocity so you can book your Orchard Hotel Singapore reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Singapore Orchard Hotel
Orchard Hotel Singapore
Hotel Style:
#25 Romantic Hotel in Singapore
#32 Business Hotel in Singapore
#47 Family Hotel in Singapore
#54 Luxury Hotel in Singapore
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