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Orchard Hotel Singapore

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#64 of 308 Hotels in Singapore
Certificate of Excellence
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1 room 2 adults 0 children
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Orchard Hotel Singapore
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3,072 Reviews from our TripAdvisor Community

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Showing 2,639: English reviews
Hanoi, Vietnam
Reviewed yesterday NEW

Hotel in general is very good. very nice rooms and the executive floor service is OK'ish. - But getting a taxi compared to other hotels are bad - in the morning expect waiting for more than 15-20 min.

Review collected in partnership with this hotel
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Helpful?
Thank bjarne206
London, United Kingdom
Reviewed yesterday NEW

Hotel is in a good location to visit our offices. It is also close to many eateries and shopping along Orchard Road. The hotel is clearly making efforts to refurbish the older rooms. Nice and welcome change. The reservation team and it Manager Frannie are excellent to deal with.

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Thank 2015Ramani
Zurich, Switzerland
Reviewed 2 days ago NEW

We had a great stay,we enjoyed the room,the pool - and the club lounge very much.Friendly staff and excellent breakfast at the club lounge where we also enjoyed afternoon tea.Also the area is very nice,near to shopping,restaurants and the botanic garden.

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Thank Jenny W
Melbourne
Reviewed 2 days ago NEWvia mobile

Great location for shopping on Orchard road and easy access to the MRT on the red line which makes it easy to explore the city and see the highlights Singapore has on offer. Comfortable room, nice bathroom, good gym, great wifi and lovely to receive a late 6pm checkout for evening flight when booking. Had lounge access on the 17th...

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Thank April-holiday
Reviewed 2 days ago NEWvia mobile

This hotel proved to be excellent in every way the check-in and welcoming staff were extraordinary polite efficient and courteous. The rooms were immaculate and lacking in nothing breakfast was a truly marvellous experience. If one required it, the sports centre and outdoor swimming pool were superb. Being based on Orchard Road mate it is superb location to experience the...

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Thank Adamthegardener
Adelaide, Australia
Reviewed 3 days ago NEW

The room was as expected. The staff were lovely and explained everything required. Dreadful access to the shower. I hated having to climb in an out the bath to have a shower. It was very awkward as I am not as agile as I use to be. Lucky I had my husband to help me.

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Helpful?
Thank Denice H
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear. Denice H, Thank you for the great rating review on your recent stay with The Orchard Hotel Singapore and your kind comment on our staff. We are very sorry for your inconvenience that you had to climb in and out the bathtub to take a shower. We kindly suggest you to book our Premier room which have bathtub and...

Barnsley, United Kingdom
Reviewed 4 days ago NEWvia mobile

Staying here on night 1 of 3. Room tiny and dark. Our bed is tiny especially as my husband is 6ft 7. Air con poor and cannot sleep. Not happy when we have paid alot of money to stay here. Reading lights not working and the shaver point broken.

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Helpful?
Thank Anita S
cape town
Reviewed 5 days ago NEW

My wife and i were meeting our cruise ship in Singapore, and decided to arrive a day early so we could visit Universal Studios. The catch was we landed in Singapore at 6.15am and were being collected from the hotel, to be taken to Universal Studios at 8.30 am, and after 15hours of traveling we needed to freshen up. The...

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Helpful?
Thank stephen m
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear stephen m, Thank you for the excellent feedback on your recent stay with The Orchard Hotel Singapore. We were particularly pleased to read that you found the service from our staff to be accommodating. It is always nice to know that we are getting right and we appreciate your taking the time to let us know. Meanwhile, we shall...

Perth, Australia
Reviewed 5 days ago NEW

Very good hotel. Very neat and clean. May have age but great location and wonderful service. Economically priced. Transport services directly outside. Minimal noise from traffic. Meals have a great selection and cater for all tastes.

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Helpful?
Thank 382wayneo382
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear 382wayneo382, Thank you for taking time to give us an excellent feedback on your recent stay with The Orchard Hotel Singapore. We are glad to hear that you had liked our location and found the service from our employees to be wonderful as that is absolutely the way we would like our guests to feel when they are staying...

Port Louis
Reviewed 6 days ago NEW

We were in family in Orchard Hotel for the 3rd time- It was really nice to be back there- with wonderful decoration and as usual location excellent. we have four excellent nights there and staff were very helpful- Will come back again

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Helpful?
Thank 191kum111
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear 191kum111, Thank you very mcuh for your loyalty and we are honor to have a guest like you. We are extremely delighted that you have enjoyed our location and been satisfied our service. Meanwhile, we shall all look forward to welcome you and your family again, in not too distant future. Warm Regards Delilah Hamid Guest Experience Manager

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Staying in Orchard Road

Neighborhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centers. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighborhood
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Orchard Cafe
Orchard Cafe
Cuisines: Chinese, Asian, Singaporean
Hua Ting Chinese Restaurant
Hua Ting Chinese Restaurant
Cuisines: Chinese, Asian
Noodles
Noodles
Cuisines: Asian, Singaporean
No photo provided
Intermezzo Bar
Cuisines: Italian
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Style meets substance in the heart of Orchard Road - Singapore's premier shopping and entertainment district. Our award-winning city hotel offers 656 rooms and suites. Trendy and handy design elements exist in every room, crafted to suit your every need. It is the ideal escape for work, rest, and play. ... more   less 

Additional Information about Orchard Hotel Singapore

Address: 442 Orchard Road, Singapore 238879, Singapore
Location: Singapore > Singapore > Orchard Road
Price Range: $127 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Orchard Hotel Singapore 4.5*
Number of rooms: 656
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Agoda, Travelocity and Booking.com so you can book your Orchard Hotel Singapore reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Singapore Orchard Hotel
Orchard Hotel Singapore
Hotel Style:
#25 Romantic Hotel in Singapore
#32 Business Hotel in Singapore
#47 Family Hotel in Singapore
#58 Luxury Hotel in Singapore
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Questions & Answers

Here's what travelers have asked, with answers from Orchard Hotel Singapore staff and other travelers.
67 questions
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5 months ago

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Questions? Get answers from Orchard Hotel Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Any room, especially the refurbished ones.”
 of 5 bubbles 2015Ramani, yesterday | Read review
“Room was perfect,comfortable bed and large bathroom with separate shower and bathtub.Always cleaned and we enjoyed our stay very much!”
 of 5 bubbles , 2 days ago | Read review
“As always. Try with views.”
 of 5 bubbles 382wayneo382, 5 days ago | Read review
“higher floor”
 of 5 bubbles chingtengl, 6 days ago | Read review
“Ask for a high floor room”
 of 5 bubbles Propertips, 1 week ago | Read review
5 of 5
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