Would like to thank F&B Manager - Edmund Ng and the staff for ensuring that the quarantine stay was made comfortable and the food overall provided was excellent ... thanks to the F&B staff for the efforts and this is much appreciated
I regularly stay at this hotel on business. My most recent stays were 19-22 Oct 2019 and 25-27 Oct 2019. Overall the staff are fantastic regarding accommodation. I arrived early, and the check-in staff arranged an espresso and internet connectivity for me while I waited in the bar. Then I had an issue with a chemical smell coming from the air-conditioning vent in my room and the staff quickly gave me a new room and helped me transfer my belongings. The handling of both these events are the reasons I like this hotel. However, the Atrium Resaurant staff were less amenable and I found them to be unhelpful not just to me but to other guests seated closeby on occasion. I left a handwritten letter addressed to the GM as I departed and a few weeks later the GM sent me an e-mail thanking me for my note about the issues I raised, promising to address staff training. I will stay here again and recommend this hotel. If you have problems, escalate them as some staff will not make an effort or a decision. Management usually will.…
Good place for family in Singapore. The food was good. The room was neat and clean. The staff were friendly and helpful. The WiFi access needs improvement. The telephone access with ISD facility also needs a bit of improvement. Overall very good.
I am in the Holiday Inn, Atrium, Singapore. We are running on one third staff capacity. I ended up here by complete chance, in my favourite hotel in the world. Today, Friday 20 March, I have the gym to myself. The pool has a few lovely swimmers but we are in no danger of bumping into each other....The hotel buffet has just opened its doors and the bar has an amazing menu. The finest bloody mary I ever did taste - and the very finest food....So! If you are on Lockdown in Singapore or anywhere in the world, take my advice........as follows: Bring your laptop. Tune in to Tripadvisor and share your experiences....Use your lockdown time to discover your talents - learn a language, write your memoirs...hook up with family and friends....We shall emerge from this virus a greatly evolved people, conscious of our innate talents and qualities.....The Corona Virus shall sire writers, artists, linguists, musicians, and philosophers.......…
Firstly - the biggest issue people have with this hotel is the location. In my view, the location was excellent. We were never going to be right on top of everything we wanted to see in Singapore because not everything is within walking distance. However this hotel is a 10 minute walk to excellent bars, restaurants and cafes - all you need is a map. And if you dont want to walk there is an excellent bus service and taxis are unbelievably good value (cheaper if you book them, not flag them down. If you do flag them down never get in one that looks like a "premium car". Grab is good) The hotel itself is perfectly clean, excellent food, and the service is great. The pool is also wonderful - a very good size and very quiet compared to other hotels (Some pools in Singapore are standing room only!) When we return to Singapore we will stay here again.…
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