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Certificate of Excellence
What is Certificate of Excellence?
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All reviewsfree mini barcarousel restaurantorchard roadthe royal club loungenespresso machinepremiere roomfar east plazaion orchardreplenished dailyfree wifishopping districtnon smokingexcellent locationbuffet breakfastcentral locationrain showermrt station
1. Location is fine, just across from orchard's takashimaya and wisma atria. Can access through underpass, however there are no elevator so if you have baby prem or wheelchair you need to walk further.
2. Free soft drinks, nespresso coffee and juices.
3. Staff is...More
Thank jonathan a
Response from RoyalPlazaSG, General Manager at Royal Plaza on ScottsResponded 2 days ago
Dear jonathan a,
I’m glad to hear that you enjoy our accessibility to Takashimaya and Wisma Atria, the free mini bar beverages and Nespresso gourmet coffee in your spacious room and the service provided by our helpful Chief Experience Officers (CEOs).
Being located in the...More
It started with a reasonable comparable price for quality (TA search), but was encouraged to visit their website direct. Once there, join their iPrefer program for free, which gets an extra discount on booking, and potential room upgrades & more.
So I got a Very...More
5 Thank CodyMav
Response from RoyalPlazaSG, General Manager at Royal Plaza on ScottsResponded February 3, 2018
Dear CodyMav,
Thank you for your brilliant review of Royal Plaza on Scotts!
It is always encouraging to read what our guests have to say about our hotel and Chief Experience Officers (CEOs) and I am delighted to hear that you enjoyed your stay with...More
I always fall back on this hotel when I have to go for visa run's to Singapore from Indonesia. Staff are amazing and always willing to help in any way they can. In April I arrive at 7 o'clock in the morning from a europe...More
Thank Nienke x
Response from RoyalPlazaSG, General Manager at Royal Plaza on ScottsResponded 3 days ago
Dear Nienke x,
Thank you for your loyalty throughout the years and for this stellar review!
We cherish the moments connecting with our guests and it warms my heart to know that the efforts of our Chief Experience Officers (CEOs) are appreciated. I’ll surely convey...More
We have been traveling to Singapore for many years now and have probably stayed at the Royal Plaza on the majority of occasions.
Yes, there have been those that are more modern, fancier in some particular way or another.
Somehow, we always return here and...More
Thank Colin T
Response from RoyalPlazaSG, General Manager at Royal Plaza on ScottsResponded 3 days ago
Dear Colin T,
Thank you for your continued support and loyalty throughout the years!
We are indeed extremely fortunate to have such an accessible location in Orchard, which rewards guests like yourself, convenience to various attractions and entertainment options in town.
It certainly makes our...More
You can't go wrong with Royal Plaza at Scotts - so many good things to say but I was blown away by the customer service....fantastic hotel, lots of things in breakfast and friendly staff always ready to help the guests...will stay again.More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Saurabh K
Response from RoyalPlazaSG, General Manager at Royal Plaza on ScottsResponded 3 days ago
Dear Saurabh K,
Thank you for your fantastic review of Royal Plaza on Scotts!
I’m so glad to hear that you enjoyed our convenient location, breakfast buffet spread and service provided by our friendly Chief Experience Officers (CEOs).
Please let us know when you’re coming...More
Response from RoyalPlazaSG | Property representative |
Hi Mason
Thank you for your patience. If you would kindly reply the private message in your inbox, I'll be able to further assist you from there! :-)
Thank you.
Elena
CRM Executive
Agreeing with others, I suggest you book for a specific room directly with the hotel.
Alternatively, if you are happy with a good room on the top floors, then go club premium as you get the top floors. The club lounge is on... More
Agreeing with others, I suggest you book for a specific room directly with the hotel.
Alternatively, if you are happy with a good room on the top floors, then go club premium as you get the top floors. The club lounge is on floor 15.
