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Pan Pacific Singapore

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1 room 2 adults 0 children
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Pan Pacific Singapore
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6,707 Reviews from our TripAdvisor Community

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Showing 5,558: English reviews
Singapore, Singapore
Reviewed August 17, 2014

Great club lounge. Special mention has to go to the lovely Siti and Gonzago - first class service. Good range of canapes and excellent cocktails. And all with a wonderful view of Singapore. Hope to be back again soon.

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Helpful?
Thank Oliver860
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Oliver860, We are delighted that you enjoyed our Pacific Club which was relocated to level 38 during our recent hotel transformation. I am especially glad that our associates helped to create memorable experience and your compliments about Siti and Gonzago will certainly be shared with our Pacific Club team. Thank you for your time in sharing this review and...

Singapore
Reviewed August 17, 2014

We were ushered into Pacific Harbor Studio and was greeted with the gorgeous view of Singapore's panoramic skyline. The room was spacious and luscious - the massive bathtub stole all the limelight! As it was only a 2D1N staycation, we spent most of our time enjoying the hotel amenities, especially the Pacific Club lounge. Had dinner at the Japanese Restaurant,...

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank Alene B
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Alene B, We are delighted you enjoyed your stay and thank you for sharing your comments on TripAdvisor. Our hotel was recently transformed to enhance our guests’ experience and I am glad you enjoyed the updated guest rooms and Pacific Club which was relocated to level 38. Thank you for sharing your feedback about Keyaki, we strive to present...

Derry, United Kingdom
Reviewed August 17, 2014

A fantastic stay in a large city hotel, we would normally choose to stay in smaller hotels as service levels tend to be much higher, but on this occasion our expectations were surpassed. From Concierge to the check in staff, the waitresses in the lobby bar and especially the staff in the pacific club lounge we could not fault the...

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Helpful?
1Thank Madkath
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Madkath, Thank you for sharing your feedback with us. I am delighted that you enjoyed a seamless experience from the moment of check-in, and our associates from the Concierge to the Pacific Club all helped to create a memorable stay. The Pacific Club, located on level 38, was designed as an intimate enclave for our guests to enjoy over...

Kuala Lumpur, Malaysia
Reviewed August 16, 2014

I decided to treat myself by staying at a 'better" hotel choosing the Pan Pacific. What a great choice I made.....the experience was delightful to say the least. Every thing about the Pan Pacific is excellence plus from the arrival (upgraded) to the departure, friendly and helpful staff to the excellent facilities and breakfasts to the proximity to many of...

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Helpful?
Thank Ashley W
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Ashley W, Thank you for sharing your comments on TripAdvisor. I am happy to hear that you enjoyed a seamless experience from the moment of arrival and that you enjoyed our recently updated facilities. Our accessible location is certainly one of our key highlights and I hope you had the chance to visit the attractions in the precinct. I...

Reviewed August 16, 2014

Just home from our holiday in Singapore. Our stay at the hotel was really lovely. Unfortunately 2 of our first 3 nights there were disrupted by the very non-soundproof interconnecting door in our apartment. Our neighbours were not being noisy, but the locked interconnecting door provided very little soundproofing and also rattled. We were moved to another room without the...

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Helpful?
Thank Jacqueline R
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Jacqueline R, Thank you for sharing your experience on TripAdvisor, we appreciate your constructive feedback regarding our interconnecting guest rooms and will certainly keep this in mind as we continue to work on improving our guests’ experience. I am glad to learn that you were promptly situated to an alternate guest room and enjoyed a seamless experience for the...

Muscat
Reviewed August 16, 2014

It's been renovated recently & this is my second stay at this hotel this year. Their staff are always friendly & welcoming. Locationwise, located in the best area & near by everything you need to see!

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank Hadi A
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Hadi A, Thank you for taking the time to share your experience on TripAdvisor. I am glad to hear that you enjoyed our accessible location in Marina Bay, and hope you had a chance to explore the iconic landmarks in the precinct. Thank you for returning to stay with us, and we look forward to welcoming you back when...

Singapore
Reviewed August 16, 2014

I have been in Singapore for a week and booked a cheaper hotel for the first part and the Pan Pacific for the last few days to get a different Singapore experience and boy was it something. The staff are so helpful and welcoming. Kumar the door man is fantastic and will have all the answers to your questions. Excellent...

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
1Thank Nathnael B
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Nathnael B, Thank you for sharing your comments on TripAdvisor, I am glad that you enjoyed your recent stay with us. Your compliments about our associates and Kumar in particular, are much appreciated and will definitely be shared. We are privileged to have been able to create a memorable experience for you and sincerely look forward to welcoming you...

Sydney
Reviewed August 15, 2014

Stayed here for 2 nights in early August 2014. Lovely room on the 5th floor, very cool bathroom with glass walls, 3 different shower heads to choose from. Quiet and very comfortable. Had dinner one night in the Market Place - awful cheese platter (four pieces of very mediocre cheese with a few bits of lettuce) and very expensive average...

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1Thank Aussier0se
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Aussier0se, Thank you for sharing your review on TripAdvisor. Our hotel was recently transformed to enhance our guests’ experience and I am delighted to hear you enjoyed our updated rooms and guest facilities. At Edge, we strive to present a wide selection of fresh Pacific cuisine and I glad that you savoured your dining experience there. However, I apologise...

Milan, Italy
Reviewed August 15, 2014

Have been staying at the Pan Pac for many years, through to the renovation a year or so ago. Staff are excellent, and always aim to please. Rooms are tidy, maybe not exceptional as the updates were varied depending on the room. It feels a mix of old and new, but is always kept very clean, very tidy. Vast array...

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Helpful?
1Thank sunshinenow66
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear sunshinenow66, I am glad that you enjoyed your experience with us and were well-taken care of by our associates. We strive to create memorable guests' experiences and it was our privilege to have enhanced your recent stay. Our hotel underwent a recent transformation and I am happy to hear you enjoyed the rooms and views from the Pacific Club...

Reviewed August 15, 2014

My husband and I stayed in the Pan Pacific for 6 days. What a wonderful hotel. Our room was on the 27th Floor with fantastic views of the Marina Bay area. The room was surprisingly large with a king bed, bar area with bar stools that were ideal when you wanted to just sit and absorb the amazing view. There...

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1Thank Smithers44
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Smithers44 We appreciate your taking the time to share your feedback on TripAdvisor and we are glad that you enjoyed the most part of your stay. We offer an automated mini bar service which allows us more efficiency in terms of mini bar replenishment for our guests; I am glad that our associates were able to resolve the issue...

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Staying in Marina Bay

Neighborhood Profile
Marina Bay
More of a mini city than a neighborhood in the traditional sense, the iconic Marina Bay aims to dazzle and entertain visitors of all kinds. This is the Singapore found in glossy brochures, featuring a world-class hotel, casino, shops, restaurants, bars, and other attractions all geared towards pure entertainment. The SkyPark at Marina Bay Sands provides a stunning view of the city, a must-see photo opportunity for visitors and locals alike. The ArtScience Museum always has a top-quality exhibition, and Gardens by the Bay is a fascinating manifestation of the government’s vision of Singapore as a “city in a garden”. Enticing Marina Bay is well worth a visit.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
The Atrium
The Atrium
Cuisines: Bar, Contemporary, Pub
Rang Mahal
Rang Mahal
Cuisines: Indian, Asian
Brunch
Brunch
Cuisines: Chinese
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Marina Bay and Singapore's Central Business District, Pan Pacific Singapore provides newly-renovated rooms and suites with panoramic views of the city skyline. Linked via skybridge to three shopping malls and Suntec City Singapore International Convention and Exhibition Centre, guests will be surrounded by iconic attractions within walking distance including the ArtScience Museum, Gardens by the Bay, Marina Bay integrated resort and Esplanade - Theatres by the Bay. Leisure and business travellers will enjoy a superb choice of dining, entertainment and cultural atractions. Within the hotel, 6 signature award-winning restaurants, an outdoor swimming pool and 24-hour fitness centre offer options to dine and unwind at. The Promenade mrt station located within five minutes' walking distance offers utmost convenience and connectivity to the city and a complimentary weekday shuttle bus operates around the Marina Bay Financial Centre route. ... more   less 

Additional Information about Pan Pacific Singapore

Address: 7 Raffles Boulevard | Marina Square, Singapore 039595, Singapore
Location: Singapore > Singapore > Marina Bay
Price Range: $192 - $398 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pan Pacific Singapore 5*
Number of rooms: 780
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Pan Pacific Hotels Group, Hotels.com, Priceline and Jetsetter so you can book your Pan Pacific Singapore reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Singapore Hotel Singapore
Pan Pacific Hotel Singapore
Singapore Pan Pacific
Hotel Style:
#6 Romantic Hotel in Singapore
#8 Family Hotel in Singapore
#9 Business Hotel in Singapore
#15 Luxury Hotel in Singapore
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Questions & Answers

Here's what travelers have asked, with answers from Pan Pacific Singapore staff and other travelers.
106 questions
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Questions? Get answers from Pan Pacific Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stayed on level 23 but the higher you go the better the view.”
 of 5 bubbles 171mst, 2 days ago | Read review
“It pays out to book a Pacific Club Room in the upper floors with separate elevators.”
 of 5 bubbles Tiger49, 5 days ago | Read review
“Try the Marina Bay Sands, much better”
 of 5 bubbles BONNIETRAVELSFOREVER, 5 days ago | Read review
“Rooms were nice”
 of 5 bubbles 659mst, 6 days ago | Read review
“ask for a room with marina view”
 of 5 bubbles NataliaN63, 6 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question