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Pan Pacific Singapore

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Pan Pacific Singapore
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6,696 Reviews from our TripAdvisor Community

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Showing 5,550: English reviews
Mumbai, Maharashtra, India
Reviewed September 27, 2014

The kind of facilities this hotel provided is expected from any 5 star hotel but what amazed me is the customer experience. One late evening we asked one of the staff to open the meeting room on the 22nd floor as we wanted to have the view of Marina Bay from there. She obliged without any hesitation. Staff at the...

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Helpful?
Thank ManishMan
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear ManishMan, We strive to create memorable hotel experiences for every one of our guests and we are delighted that our associates played a significant role in enhancing your stay. Our location in Marina Bay is also one of our highlights and we are happy to hear that you enjoyed the convenient access to the nearby shopping malls and MRT...

Reviewed September 27, 2014 via mobile

My husband and I stayed a night here during the Singapore Grand Prix. It was amazing, although expensive it was worth it! The pan pacific club cocktails were great and we had a delicious breakfast. The pool area is also very relaxing and comfortable. The hotel warned us that we would be able to hear the F1 cars from our...

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Helpful?
Thank Aecd1
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Aecd1, Thank you for choosing to stay with us over the recent F1 weekend. Our trackside location in Marina Bay certainly provides panoramic views of the race circuit and we are delighted that you enjoyed the experience. We are also glad to hear that you had a chance to savour Champagne breakfast and cocktails at Pacific Club. We appreciate...

Singapore, Singapore
Reviewed September 27, 2014

Stayed here for a night recently, checking in on the day of the F1 Grand Prix. The checkin was easy, and upon asking where I could get a good view of the circuit I was invited to go and watch it from the 22 nd floor later on. My room was clean, had everything I needed for a night. Good...

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Helpful?
Thank Isobella_D_N
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Isobella_D_N, Thank you for sharing about your positive experience with us over the recent F1 weekend. As a trackside hotel located in the heart of Marina Bay, our guests do enjoy panoramic views of the circuit and I am delighted you had a chance to catch the race action from level 22. The hotel was recently transformed to better...

Bangkok, Thailand
Reviewed September 27, 2014

Stayed here 7 nights in 2 trip in the past month. First staying here is so convenient if you come for work at Suntec like me (only walk <10 mins) and the location is perfect to travel around Marina Bay. The room was spacious and provided everything beyond my expectation. I love the king bed and nice bathroom. For food...

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Helpful?
Thank Wander-Beaut
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Tuentachom-S, Thank you for sharing your comments with us, we are delighted that you enjoyed our convenient location in Marina Bay. The hotel was recently transformed to further enhance our guests’ experience and I am glad that our refreshed rooms and facilities exceeded your expectations. Thank you for highlighting Pacific Club which is located on level 38, we certainly...

Hamburg, Germany
Reviewed September 27, 2014

We stayed here for just one night, 24th floor with harbourview, which was awesome! Very friendly staff and a good poolside! We also got a short private tour with TJ in the exclusive club lounge to get some pictures from marina bay and the harbour.

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1Thank Dthai1213
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Dthai1213 We are glad that you had a memorable stay with us and enjoyed Pacific Club as well. Located on level 38, this exclusive enclave is preferred by many guests who enjoy the privacy of the location and the 360-degree views. We look forward to welcoming you back again soon. Warm regards Cheryl Ng Director of Marketing

Kuala Lumpur, Malaysia
Reviewed September 26, 2014

We stayed in Pan Pacific over F1 weekend. Terrible service, dirty hotel room, customer service a disgrace! Take your booking elsewhere, lots more lovely hotels close by. We talked to 3 duty managers at separate times, none of which were aware of our original complaint. Bar/lounge area was understaffed and on more than one occasion we had to wait for...

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1Thank Epp007
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Epp007 We are sorry that your experience during F1 did not meet your expectations. This was one of the busiest times of the year for us and we clearly dropped the ball in several areas during your stay with us. We apologise for your experience and would like to find out more from you in order that we may...

Singapore
Reviewed September 26, 2014

Prices shoot from around 300 SGD per night to 1200 SGD for the F1 weekend package. Part of this package are the tickets for the F1 Party on the Saturday afternoon and then Sunday night. When checking in i;m told that with these tickets there is no need to queue to enter the party just head to the front and...

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3Thank liveinhotel
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Sir We are very sorry about your experience over the weekend. The time specification indicated on the Poolside Pitstop Party tickets were with the best intentions to exercise crowd control however this did not interface with the race times as you rightly pointed out. We are addressing this issue and will better plan this event in 2015. We apologise...

Reviewed September 26, 2014 via mobile

We stayed here for 3 nights earlier this month for our Honeymoon. As we were on our Honeymoon we were given access to the Pacific Club, have to say this was the highlight of our trip - the canapes and drinks between 6-8 with the most amazing view were divine. We're glad we booked a harbour view room, the view...

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Thank Lisa B
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Lisa B Congratulations on your wedding; we are privileged to be a part of your honeymoon. We are glad that you had a memorable experience with us and enjoyed Pacific Club as well as the shopping and dining options available at the three adjacent shopping malls. Thank you for recommending us - we look forward to welcoming you back...

Milford, CT
Reviewed September 25, 2014

So glad we chose PPS! We like smaller boutique-ey hotels but choose PPS based on the excellent TA reviews and description of club level. Staying on the club level is like staying at a boutique hotel! After a long (and delayed) flight were surprised and delighted to receive such a warm anniversary welcome (@03:00!) from Fairoz with a special touch...

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1Thank dirigible
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear dirigible, A very happy anniversary and thank you for celebrating this special occasion with us! We are delighted that you had an overall positive stay. We are glad that you enjoyed the Pacific Club experience and thank you for your compliments about our associates. We are delighted that they played a significant role in enhancing your stay here and...

Pittsworth
Reviewed September 25, 2014

We stayed at the hotel in September 2014 in a Pacific Club twin room on the 34th floor for 4 nights. The hotel is in a great location with easy walking to lots of shopping.. Marina Square,Suntec City, Raffles City...as well as the Gardens by the Bay, Marina Sands, MTR metro station, Raffles Hotel. The room was large & clean...

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Thank kayowed
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear kayowed, Thank you for sharing your review on TripAdvisor. We are delighted to hear that you enjoyed our accessible location in Marina Bay which provides convenient access to the many local attractions within walking distance of the hotel. We are glad that you enjoyed Pacific Club which was recently relocated to level 38 during our hotel transformation and is...

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Staying in Marina Bay

Neighborhood Profile
Marina Bay
More of a mini city than a neighborhood in the traditional sense, the iconic Marina Bay aims to dazzle and entertain visitors of all kinds. This is the Singapore found in glossy brochures, featuring a world-class hotel, casino, shops, restaurants, bars, and other attractions all geared towards pure entertainment. The SkyPark at Marina Bay Sands provides a stunning view of the city, a must-see photo opportunity for visitors and locals alike. The ArtScience Museum always has a top-quality exhibition, and Gardens by the Bay is a fascinating manifestation of the government’s vision of Singapore as a “city in a garden”. Enticing Marina Bay is well worth a visit.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
The Atrium
The Atrium
Cuisines: Bar, Contemporary, Pub
Rang Mahal
Rang Mahal
Cuisines: Indian, Asian
Brunch
Brunch
Cuisines: Chinese
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Marina Bay and Singapore's Central Business District, Pan Pacific Singapore provides newly-renovated rooms and suites with panoramic views of the city skyline. Linked via skybridge to three shopping malls and Suntec City Singapore International Convention and Exhibition Centre, guests will be surrounded by iconic attractions within walking distance including the ArtScience Museum, Gardens by the Bay, Marina Bay integrated resort and Esplanade - Theatres by the Bay. Leisure and business travellers will enjoy a superb choice of dining, entertainment and cultural atractions. Within the hotel, 6 signature award-winning restaurants, an outdoor swimming pool and 24-hour fitness centre offer options to dine and unwind at. The Promenade mrt station located within five minutes' walking distance offers utmost convenience and connectivity to the city and a complimentary weekday shuttle bus operates around the Marina Bay Financial Centre route. ... more   less 

Additional Information about Pan Pacific Singapore

Address: 7 Raffles Boulevard | Marina Square, Singapore 039595, Singapore
Location: Singapore > Singapore > Marina Bay
Price Range: $196 - $396 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pan Pacific Singapore 5*
Number of rooms: 780
Reservation Options:
TripAdvisor is proud to partner with Pan Pacific Hotels Group, Booking.com, Hotels.com, Priceline and Jetsetter so you can book your Pan Pacific Singapore reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Singapore Hotel Singapore
Pan Pacific Hotel Singapore
Singapore Pan Pacific
Hotel Style:
#6 Romantic Hotel in Singapore
#8 Family Hotel in Singapore
#9 Business Hotel in Singapore
#13 Luxury Hotel in Singapore
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Questions & Answers

Here's what travelers have asked, with answers from Pan Pacific Singapore staff and other travelers.
106 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“It pays out to book a Pacific Club Room in the upper floors with separate elevators.”
 of 5 bubbles Tiger49, 2 days ago | Read review
“Try the Marina Bay Sands, much better”
 of 5 bubbles BONNIETRAVELSFOREVER, 2 days ago | Read review
“Rooms were nice”
 of 5 bubbles 659mst, 3 days ago | Read review
“ask for a room with marina view”
 of 5 bubbles NataliaN63, 3 days ago | Read review
“Probably would not spend the extra money for a Club Room.”
 of 5 bubbles rabbid67, 3 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question