7 Raffles Boulevard Marina Square, Singapore 039595 Singapore
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What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 02/21/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pan Pacific Singapore
Updated 02/21/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#24 of 377 hotels in Singapore
Location
4.7
Cleanliness
4.7
Service
4.6
Value
4.2
2022 Travelers' Choice Best of the Best
Located in the Marina Bay, the five-star Pan Pacific Singapore enjoys easy access to world-class shopping and the Central Business District. Within the hotel lies 790 contemporary rooms and suites with views of the bay or city; well-appointed facilities such as an outdoor pool, spa and a 24-hour fitness centre; as well as an exceptional choice of award-winning restaurants offering Chinese, Japanese, local and regional cuisines along with a bar and gourmet marketplace; making Pan Pacific Singapore the destination for urban living. The Pan Pacific Singapore is a proud recipient of the Tripadvisor Travellers’ Choice Award 2021, which bears testament of its service excellence from travellers worldwide.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Tennis court offsite
Babysitting
Children's playground
Paid public parking on-site
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Poolside bar
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Neck massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Butler service
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Quiet
Languages Spoken
English, Chinese, Filipino, Indonesian and 4 more
Hotel links
Special Offer:Enjoy Up to 25% Savings on Your Dream Getaways
Location
Full view
100Great for walkers
Grade: 100 out of 100
415Restaurantswithin 0.3 miles
52Attractionswithin 0.3 miles
Contact
7 Raffles Boulevard Marina Square, Singapore 039595 Singapore
Getting there
Raffles PlaceSingapore Mass Rapid Transit16 min
DowntownSingapore Mass Rapid Transit20 min
Rental CarsSee rental cars from $80/day
11878Reviews226Q+A100Room tips
Reviews
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Popular mentions
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Most Recent
Fresh ingredients, cooked to perfection by a friendly and highly skilled chef Tommy Yeo Really enjoyed the meal and experience, it was nice of the chef to keep checking on us too. The area surrounding the restaurant was peaceful and nice to walk around at, with beautiful Japanese koi
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
Our first time in Singapore since the the advent of Covid -19 and our experience was nothing less than memorable. From Charles and Jayrick helping us out with our preparations for arrival a couple of weeks prior to our travel date, followed by the flowers presented to my wife upon our arrival at the curbside entrance of the hotel by no less than Jayrick, to the smooth check-in process, the dining experience arrange by Charles, Chef Eamon and Vincent at Keyaki up till our pleasant check-out experience with Ayaka and Sel, Pan Pacific Singapore will always be our hotel of choice when in SG. We stayed for 6 nights and in between our stay, Charles was always present to help us out with our tour or dining needs around Singapore. Thank you Pan Pacific! Your entire team made us feel at home and we can’t wait to return again soon. Special thanks once again to Charles, Jayrick, Chef Eamon, Vincent, Sel and Ayaka! You all made this trip and birthday celebration of my wife truly memorable.…
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Date of stay: March 2022
Value
Cleanliness
Service
Room Tip: Harbor Studio rooms are great!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Pan Pacific Singapore, Owner at Pan Pacific Singapore
Responded Apr 7, 2022
Thank you for staying with us and for dining at Keyaki. We are glad to hear that your experience is an amazing one and we cannot wait to welcome you back soon. Pan Pacific Singapore Team
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As a regular patrons of this hotel, I was attracted to try the floating pods over a reflection pool at the lobby Pan Pacific hotel hence I decided to drop by to experience it. Being told one of the luxury hotel in Singapore, the service we experienced received in this outlet was downfall to compared to other luxury hotel. Staff who attended to us, a man & a lady (wearing a black suit) didn’t met our expectations as the basic body language, the tone of voice as well as the communication, how they carry themselves is very unprofessional. It gives a negative connotation to Pan Pacific. The food was average and we are unable to request for how the doneness for the beef burger (it’s all well done only). Our request was outright rejected without any options given. On settling the bill, we’re not ask if we need a parking coupon and there’s no inquiry of the service they rendered to us. However, we are glad to be served by Allan (Alan, probably he is intern however better than to a regular & supervisory staff), a male waiter who was enthusiastic, warm, attentive, professional and had brought smiles to us. He turned the negative experience into a positive one. Well done Allan, thanks for making a big difference.…
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Date of stay: July 2022Trip type: Traveled as a couple
Room Tip: Min $150 spending for complimentary parking.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Pan Pacific Singapore, Owner at Pan Pacific Singapore
Responded today
Thank you for staying with us. We do apologise for your experience that was not to your exacting expectations. Please be assured that more trainings and amendments will be done to ensure that your next visit will be a seamless one. Your kind words has been conveyed to Alan and we hope to welcome you back soon. Pan Pacific Singapore Team
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+1
The Pan-Pacific Singapore is one of the hotels I wanted to explore for a long time. I booked a Club Harbour Room for a National Day stay. It was expectedly busy due the public holiday and National Day celebrations. There wasn't an rooms for upgrade as well due to the peak crowd and a late check-out was offered as per membership benefit entitlements. If you are holding a GHA Discovery status, the benefits and service ends there, this pales in comparison to IHG or Marriott Bonvoy. For a flagship Pan-Pacific property, I find this rather disappointing. The room was generally good, measuring about 38 sqm. There is a very good working chair with back support that would be ideal for working in the room with multiple plugs for your electronics at the work desk. Although, the lack of USB ports near the bed is a missed opportunity. The wardrobe doors works by folding but because it folds outwards, it takes up the space at the corridor to the room. The position of the safe on a height above the luggage compartment makes it a little tricky as well when the safe's door is open and you could hit your head while handling your luggage. The bathroom is decent, there is nice bathtub and showers worked well. The conditioner was empty during myself though. The empty conditioner is not the only inventory issues : the minibar's sugar for coffee is out as well. I feel the view and the location of the hotel is one of the main strengths of the Pan-Pacific Singapore. If you are able to get the harbour rooms (especially on the higher floors), you will get a nice view of the Marina Bay. If you booked a club room, you can have access to the Club Lounge on the 38th floor which serves an excellent buffet-style afternoon tea and evening cocktails with scones and satay respectively. Thus, I feel if you want the full Pan-Pacific Singapore experience, splurge for the club rooms. The service is quite a mixed-bag for me. For GHA Discovery membership, I don't think the extras were there compared to Hotel-lux booking, Hilton Gold or an IHG Platinum. The staff were generally friendly and helpful but at the same time, there were also moments it was like you are constantly reminded that this and that would incur extra fees which I witnessed happens a lot in the club lounge on my check out day where the staff was constantly reminding walk-in guests that they can't have afternoon tea on their late check out day etc (it was a valid reasoning but the execution created an awkward situation that could be avoided on checking-in with the information explained). All in all, the hotel fulfilled its purpose of providing a nice view for National Day. The food from breakfast and the club lounge were decent and the breakfast is quite extensive in fact for a hotel buffet breakfast. The let-down I feel is the service and execution of their procedures and logistics.…
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Date of stay: August 2022
Cleanliness
Service
Sleep Quality
Room Tip: Go for the harbour rooms and splurge on a club room if possible to have access to the club lounge...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Chef tommy yeo cooking was superb. He was very friendly and provided good hospitality. He even shared with us his specialty sauce. Had some good pictures and videos with chef Yeo’s culinary performance. Great job!
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Pan Pacific Singapore, Owner at Pan Pacific Singapore
Responded yesterday
Thank you for dining at Keyaki, our specialty Japanese restaurant. Your kind words has been conveyed to our team and we cannot wait to welcome you back soon. Pan Pacific Singapore Team
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Fantastic hotel, the way they used to be back in the 70's / 80's. Could not fault anything with the internal architecture simply brilliant. All services exceeded our expectations and we will definitely return and recommend
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Pan Pacific Singapore, Owner at Pan Pacific Singapore
Responded yesterday
Thank you for staying with us. We are glad that your stay was an amazing one and we cannot wait to welcome you back soon. Pan Pacific Singapore Team
Read more
The gym in this hotel is modern and well equipped. In addition to that, the human touch makes it perfect. Must give a credit to the great Gym Supervisor, Andrew, who proactively and nicely introduced me to the fascinating stretching machine together how to use properly all the strength machines. However it's seem that the hotel only have him as in house trainer not like before which is 3 trainers in the gym.
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Date of stay: August 2022
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Pan Pacific Singapore, Owner at Pan Pacific Singapore
Responded yesterday
Thank you for sharing your amazing gym experience and your kind words has been conveyed to Andrew. We cannot wait to welcome you back soon. Pan Pacific Singapore Team
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Attentive service by Chef Tommy Yeo and Manager Wan for good food and sake recommendations and ensuring my family had a memorable time esp on a joyous NDP day and my staycation in Singapore after being away from my family for past 6 months.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Pan Pacific Singapore, Owner at Pan Pacific Singapore
Responded yesterday
Thank you for dining at Keyaki, our specialty Japanese restaurant. Your kind words has been conveyed to our team and we cannot wait to welcome you back soon. Pan Pacific Singapore Team
Read more
Booked a room at Pan Pacific for the extended family. Had the best National Day '22 experience and amazing time watching the show from the bed in the harbour studio room. Throughly enjoyed the Pacific Club Lounge at L38. Great stay thanks to the hardworking team on duty!
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Pan Pacific Singapore, Owner at Pan Pacific Singapore
Responded yesterday
Thank you for staying with us. We are glad that your stay was an amazing one and we cannot wait to welcome you back soon. Pan Pacific Singapore Team
Read more
Went to Keyaki for a Teppanyaki dinner and was amazed at both the culinary skills and hospitality of Chef Eric Yong. Not only was he engaging, he even gave us some tips for cooking at home! Can’t wait to be back at Keyaki again to visit Chef Eric and thank you so much for the spectacular service + food 👍🏼
Read more
Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Pan Pacific Singapore, Owner at Pan Pacific Singapore
Responded yesterday
Thank you for dining at Keyaki, our specialty Japanese restaurant. Your kind words has been conveyed to our team and we cannot wait to welcome you back soon. Pan Pacific Singapore Team
Read more
PRICE RANGE
$269 - $428 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pan pacific singapore hotel singapore, pan pacific hotel singapore, singapore pan pacific
LOCATION
SingaporeSingaporeMarina Bay / Downtown Core/Downtown Singapore / Central Area/City Area / Marina Centre
NUMBER OF ROOMS
790
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Claim Your Listing Frequently Asked Questions about Pan Pacific Singapore
Which popular attractions are close to Pan Pacific Singapore?
Nearby attractions include Waterfront Promenade (0.3 miles), Esplanade - Theatres on the Bay (0.3 miles), and Pororo Park Singapore (0.1 miles).
What are some of the property amenities at Pan Pacific Singapore?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Pan Pacific Singapore?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pan Pacific Singapore?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Pan Pacific Singapore?
Yes, a parking garage, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Pan Pacific Singapore?
Conveniently located restaurants include Portman's Bar, Paulaner Bräuhaus Singapore, and Summer Pavilion.
Are there opportunities to exercise at Pan Pacific Singapore?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is Pan Pacific Singapore located near the city center?
Yes, it is 0.7 miles away from the center of Singapore.
Are any cleaning services offered at Pan Pacific Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does Pan Pacific Singapore offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pan Pacific Singapore?
The staff speaks multiple languages, including English, Chinese, Japanese, Indonesian, Korean, Malay, and Filipino.