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7 Raffles Boulevard Marina Square, Singapore 039595 Singapore
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (2567)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 10/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pan Pacific Singapore
Updated 10/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#17 of 367 hotels in Singapore
Location
Cleanliness
Service
Value
Travelers' Choice
Located in the heart of Marina Bay and Singapore's Central Business District, Pan Pacific Singapore provides rooms and suites with panoramic views of the city skyline. Within the hotel, 6 signature award-winning restaurants, an outdoor swimming pool and 24-hour fitness centre offer options to dine and unwind at. The Promenade MRT station located within five minutes' walking distance offers utmost convenience and connectivity to the city and a complimentary weekday shuttle bus operates around the Marina Bay Financial Centre route. Linked via skybridge to three shopping malls and Suntec City Singapore International Convention and Exhibition Centre, guests will be surrounded by iconic attractions within walking distance including the ArtScience Museum, Gardens by the Bay, Marina Bay integrated resort and Esplanade - Theatres by the Bay. Leisure and business travellers will enjoy a superb choice of dining, entertainment and cultural attractions.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Tennis court offsite
Babysitting
Children's playground
Paid public parking on-site
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Outdoor dining area
Special diet menus
Poolside bar
Children's television networks
Kids pool
Kids' outdoor play equipment
Highchairs available
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Butler service
Doorperson
First aid kit
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
City View
Languages Spoken
English, Chinese, Filipino, Indonesian and 4 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
410Restaurantswithin 0.3 miles
50Attractionswithin 0.3 miles
Contact
7 Raffles Boulevard Marina Square, Singapore 039595 Singapore
Getting there
Raffles PlaceSingapore Mass Rapid Transit16 min
DowntownSingapore Mass Rapid Transit20 min
Rental CarsSee rental cars from $80/day
11277Reviews221Q+A100Room tips
Reviews
Traveler rating
- 7,848
- 2,496
- 576
- 198
- 159
Time of year
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Selected filters
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- English
Popular mentions
The service is impeccable! Was served by Sufian and Jiayi. They are both so welcoming and friendly to us. We got a great seat to celebrate my birthday. sufian surprised us with a lovely red velvet cake and was ever so attentive to our needs. To add, a top notch photographer! He takes such great photos for us! Thank you! Food is lovely as well, will definitely come again :)
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Date of stay: November 2021Trip type: Traveled as a couple
Helpful
Response from Pan Pacific Singapore, Marketing at Pan Pacific Singapore
Responded yesterday
Thank you for celebrating your birthday over the Festive Afternoon Tea at Atrium. We are delighted that you enjoyed your special day with us and you were well looked after by Sufian, Jiayi and the team. We look forward to welcoming you back soon. Pan Pacific Singapore Team
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Hotel's Favorite
The LOUNGE: Stunning view and I just love it! The STAFF: From their ‘backend’ reservation to their concierge, front of house, everyone… I can’t recall their names but I know Jane for sure basically every one of the staff at PAN PACIFIC are just nice, customer oriented, friendly indeed, all smiley and welcoming!! Even the staff at their pool…! Room: Gorgeous rooms, size and definitely worth the money you’ll spend there!! Been there twice or thrice can’t recall but will definitely be back for sure!!! Pool: Guys with family, NOT TO WORRY cause they provide float for ur kids. First come first serve though. 😊 Definitely a family oriented hotel!! They do have slides, a playground area, some other kids play area as well… And I really love how convenient it is connected to a mall!! Your return customer and WILL BE BACK!!…
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Date of stay: March 2021Trip type: Traveled with family
Helpful
Response from Pan Pacific Singapore, Marketing at Pan Pacific Singapore
Responded Aug 29, 2021
Welcome back to Pan Pacific Singapore and thank you for your kind recognition of our team. We are delighted that you had a good impression of the service and hotel's facilities every step of the way each time you return to Pan Pacific Singapore. We look forward to welcoming you back again soon. Pan Pacific Singapore Team
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Enjoyed our meal here! Delicious Cantonese fare and friendly service. A big thank you to Apple, as well as Kelly for arranging a lovely dessert surprise for us as we were celebrating our wedding anniversary.
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Date of stay: November 2021Trip type: Traveled as a couple
Helpful
Response from Pan Pacific Singapore, Marketing at Pan Pacific Singapore
Responded 5 days ago
Thank you for celebrating your wedding anniversary at Hai Tien Lo. We are delighted that you enjoyed the good and service that Apple, Kelly and the team provided. We hope to welcome you back soon. Pan Pacific Singapore Team
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We ordered set dinner. The food was delicious. A surprise small slice of cake was a kind gesture from them knowing that we are celebrating our anniversary. Great service from Apple and Kelly. Enjoyed my dining experience.
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Date of stay: November 2021Trip type: Traveled as a couple
Helpful
Response from Pan Pacific Singapore, Marketing at Pan Pacific Singapore
Responded 5 days ago
Thank you for your kind review and appreciation of our team's service and effort. We are delighted that you celebrate your anniversary at Hai Tien Lo. We look forward to welcoming you back soon. Pan Pacific Singapore Team
Read more
Savoury treats was quite good -except salmon quiche Sweet treats was very average, the cakes weren’t impressive and was very disappointing -mochi was bad Coffee was terrible and rlly horrid Service except Sufian was awful -waiting time extra long Matcha latte was bad, too sweet Earl Grey was good (TWG duh) Overall, high tea was ok but definitely not worth the exorbitant price. Would not visit again
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Date of stay: November 2021Trip type: Traveled with friends
Helpful
Response from Pan Pacific Singapore, Marketing at Pan Pacific Singapore
Responded 5 days ago
We are sorry that you did not enjoy the afternoon tea experience. We wish to reach out to you directly to follow up and to obtain your valuable feedback. Please let us know how best we can get in touch with you. Thank you Pan Pacific Singapore Team
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PRICE RANGE
$186 - $345 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pan pacific singapore hotel singapore, pan pacific hotel singapore, singapore pan pacific
LOCATION
SingaporeSingaporeMarina Bay / Downtown Core/Downtown Singapore / Central Area/City Area / Marina Centre
NUMBER OF ROOMS
790
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Claim Your Listing Frequently Asked Questions about Pan Pacific Singapore
Which popular attractions are close to Pan Pacific Singapore?
Nearby attractions include Waterfront Promenade (0.3 miles), Esplanade - Theatres on the Bay (0.3 miles), and Pororo Park Singapore (0.1 miles).
What are some of the property amenities at Pan Pacific Singapore?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Pan Pacific Singapore?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pan Pacific Singapore?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Pan Pacific Singapore?
Yes, a parking garage, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Pan Pacific Singapore?
Conveniently located restaurants include Portman's Bar, Colony, and Melt Café.
Are there opportunities to exercise at Pan Pacific Singapore?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is Pan Pacific Singapore located near the city center?
Yes, it is 0.7 miles away from the center of Singapore.
Are any cleaning services offered at Pan Pacific Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does Pan Pacific Singapore offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pan Pacific Singapore?
The staff speaks multiple languages, including English, Chinese, Japanese, Indonesian, Korean, Malay, and Filipino.