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Shangri-La Hotel, Singapore

Travelers' Choice award winner
06/04/2017 06/05/2017
1 room 2 adults 0 children
$492*
$417*
Great Deal
$454*
$454*
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Shangri-La Hotel, Singapore
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4,559 Reviews from our TripAdvisor Community

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Showing 3,880: English reviews
Reviewed September 19, 2014

i stayed with my friends in the vip wing of the hotel the room was amazing!!!!!!!!! it was so big and so pretty/ the staff is vveerryy nice and will take care of anything you could ever want and need/ thank you for a wonderfull time///

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Helpful?
Thank Roy B
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Roy B Thank you for sharing your positive review via Tripadvisor! I am glad to know that your friends and you have enjoyed your experience at The Valley Wing - our ultimate sanctuary. I look forward to welcoming your friends and you back soon! With best regards Reto Klauser Vice President and General Manager

Liverpool, United Kingdom
Reviewed September 18, 2014 via mobile

Hospitality, sincerity and especially welcome ..  The Shangri La .. especially the Garden Wing certainly does offer a welcome, a hospitality with sincerity. Throughout my stay I felt more like a valued friend than a customer.  The rooms are roomy, airy and very modern. Housekeeping can't do enough for you, feeling disappointed if they can't offer you any more bottled...

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Helpful?
Thank JohnP55
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear JohnP55 Many thanks for your heartwarming review via Tripadvisor. I am truly happy to read about your positive experience at our urban resort - the Garden Wing. Please know that your compliments are very much appreciated and will be shared with my team, especially Si Han, Billie, Liz, Ian and Lina. I look forward to welcoming you back soon!...

Australia
Reviewed September 17, 2014

A big thank you to all the team in the Valley wing at the Shangri la. We so appreciated your attentive service and for making us feel so special. Your personal service was outstanding special thanks to Irene, Roger , Hari and Jenson who treated us like family and went beyond the call of duty. We will always remember this...

Review collected in partnership with shangri-la.com
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Helpful?
Thank Mel Z
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Mel Z Thank you for sharing your positive review via Tripadvisor! I am glad to know that your friends and you have enjoyed your stay at The Valley Wing - our ultimate sanctuary. Please be assured that your compliments with my team members, especially Irene, Roger, Hari and Jenson. I look forward to welcoming all of you back soon!...

Hong Kong.
Reviewed September 16, 2014

I spent a few days in Singapore relaxing, sightseeing & eating after a stressful August here, so this hotel is just the ticket to recharge one's batteries. The VALLEY WING, where we always stay is perfect in all areas from the moment you arrive, full of anticipation, to sadly the day you must leave. Service at Breakfast is superb and...

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Helpful?
Thank Noshir P
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Noshir P Many thanks for your positive review via Tripadvisor! I am glad to know that you have enjoyed your vacation at The Valley Wing - our ultimate sanctuary. Your compliments on my team members were very heartwarming. Your friends and I look forward to welcoming you back in November! With best regards Reto Klauser Vice President and General...

Houston, Texas, United States
Reviewed September 16, 2014

My parents and I recently stayed at the Shangri-La on the Horizon Club level in the Tower Wing. Walking into the hotel was an experience in itself. The place is like a well oiled machine. The ever-present staff is accommodating and polite, not to mention extremely professional. Upon check in, we were escorted to the Horizon Club lounge, where we...

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Helpful?
Thank Devon O
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Devon O Many thanks for your positive review via Tripadvisor. I am glad to read your encouraging feedback about the Horizon Club. Hopefully, we will get the chance to welcome your family and you back soon. With best regards Reto Klauser Vice President and General Manager

Reviewed September 16, 2014 via mobile

Breakfast has the best of both worlds: western meets eastern civilization. Room perfect. Concierge,bartender,waitress, everyone very helpful plus they understood english. Bar on top floor has nice view of the city. Free fast Wifi connects without login issues. In-house chinese restaurant The Palace really was fine dining. Orchard road shopping centres 10 mins walk away. Massive swimming pool...

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1Thank Tockus2
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Ehreneksteen Many thanks for sharing your positive review via Tripadvisor! I am truly glad to know that you have enjoyed your Shangri-La experience. I look forward to welcoming both of you back soon! With best regards Reto Klauser Vice President and General Manager

Southern California
Reviewed September 16, 2014

I love this hotel for the beautiful decor, many functions, and excellent services. It is a very nicely built hotel with many restaurants, a swimming pool, etc. The staff is all very professional, courteous, and most of all, they know what they are doing. The concierge desk has well informed staff, and the bell captain was very helpful. The breakfast...

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Helpful?
Thank Venusian2000
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Venusian2000 Thank you for sharing your lovely photographs and positive review via Tripadvisor! I am glad to learn that you have enjoyed your Shangri-La experience. Please be assured that your compliments on my team members will be shared with them. I look forward to welcoming you back soon! With best regards Reto Klauser Vice President and General Manager

Perth, Australia
Reviewed September 15, 2014

We required a short stay in Singapore as there were no direct flights from Phuket to Bali.We had previously stayed at Shangri La hotels in Sydney and Bangkok with horizon club access and decided to do the same in Singapore. This decision proved to be totally correct.The Horizon club was a wonderful haven with great food drinks and service The...

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Helpful?
Thank PeterAlice2014
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear PeterAlice2014 Many thanks for sharing your positive review via Tripadvisor! I am heartened to learn that you are a fan of Shangri-La Hotels and Resorts. Please be assured that your kind compliment on the Horizon Club with my team members. I look forward to welcoming both of you back soon! With best regards Reto Klauser Vice President and General...

Singapore, Singapore
Reviewed September 15, 2014

Garden wing room was great and comfortable. Special arrangements were made for my girlfriend's birthday and excellent services are provided throughout the stay. Will definitely go back again for any special occasions.

Review collected in partnership with shangri-la.com
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Thank khl210289
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Khl210289 Happy belated birthday to your girlfriend! Thank you for choosing to celebrate this special occasion with us. I am glad to know that you have enjoyed your stay at our urban resort - the Garden Wing. I look forward to welcoming both of you back soon! With best regards Reto Klauser Vice President and General Manager

Maikammer, Germany
Reviewed September 15, 2014

The Shangri-La is fascinating in so far as it has kept up it´s extremely high standard over a very long period of time (I have known this hotel for 30 years) and is always looking at improving things still.

Review collected in partnership with shangri-la.com
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Helpful?
Thank Sabrina K
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Sabrina K Welcome back! Compliments from our loyal friends are especially precious to us. I am heartened to know that after 30 years, you are still full of praise for Shangri-La Hotel, Singapore. Please know that your kind review is very much appreciated. I look forward to welcoming you back soon! With best regards Reto Klauser Vice President and...

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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Consistently ranked as one of the top luxury hotels in Asia and the world, Shangri-La Hotel, Singapore is where the legendary hospitality of Shangri-La first began. The hotel, which sits amidst 15 acres of luxuriant gardens, is a short stroll from the main entertainment and shopping belt of Orchard Road. This luxury hotel in Singapore comprises 747 luxury guestrooms and suites in three distinctive wings: the contemporary Tower Wing, the nature-inspired Garden Wing and the exclusive Valley Wing. There are also 15 acres of landscaped gardens, home to numerous plants and flower species, as well as a large school of luminous red and gold Japanese Koi residing in ponds filled by tumbling waterfalls. A wide range of recreational facilities is available at the hotel, including Singapore’s first CHI, The Spa at Shangri- La, 24-hour gym, a Jacuzzi, a sauna and steam room. Guests have the option of a game of tennis or having a swim in the freeform pool. The hotel houses several dining outlets for great culinary experiences. From international favourites at The Line to the best of authentic Cantonese delicacies at Shang Palace, guests will enjoy excellent meals and ever-attentive service. The Waterfall offers authentic and unique Southern Italian cuisine that combines the freshest seafood, handmade pastas and heirloom recipes from Chef de Cuisine Marco De Vincentis. Within the eclectic colonial interiors of the restaurant lies a treasure trove of fresh seasonal produce. All guests will have access to the peaceful gardens, large free-form pool and world-class dining options. Guests will also enjoy signing privileges at the nearby Hotel Jen Tanglin Singapore, Hotel Jen Orchardgateway Singapore and Shangri-La's Rasa Sentosa Resort on Sentosa Island. RENOVATION CLAUSE In line with our commitment to continuously provide outstanding facilities to our guests, we are pleased to share that we have commenced a rejuvenation program for our Tower Wing which will re-open by May. Upon completion, 517 fully refurbished rooms and suites, located in the Tower Wing, will offer the highest level of comfort, convenience and flexibility paired with new and innovative features. An inspiring, contemporary design hinting on our strong South East Asian roots is set to enrich the experience of our guests and to feel like home for business and leisure travellers alike. All measures will be taken to minimise disruption to our guests, with all works confined to the Tower Wing. Other key parts of our hotel will remain operational. These include The Valley Wing- which recently conducted a refreshment of its Champagne Bar in 2015; The Garden Wing- which underwent a SGD68million renovation in 2012. Restaurants that remain open include: The Line, Waterfall Ristorante Italiano and Shang Palace. CHI, The Spa, Health Club, swimming pool, tennis courts and selected meeting facilities will also remain accessible to guests. ... more   less 

Additional Information about Shangri-La Hotel, Singapore

Address: 22 Orange Grove Rd | Orchard Road, Singapore 258350, Singapore
Location: Singapore > Singapore
Price Range: $300 - $413 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Singapore 5*
Number of rooms: 793
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Shangri-La Hotels and Resorts, Hotels.com, Priceline, Ctrip TA, Travelocity, Orbitz, Agoda, Cancelon, Evoline ltd, TripOnline SA, HotelQuickly and Hotel.de so you can book your Shangri-La Hotel, Singapore reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Singapore
Shangri La Singapore
Hotel Style:
#1 Family Hotel in Singapore
#3 Romantic Hotel in Singapore
#4 Spa Hotel in Singapore
#6 Business Hotel in Singapore
#9 Luxury Hotel in Singapore
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Questions & Answers

Here's what travelers have asked, with answers from Shangri-La Hotel, Singapore staff and other travelers.
56 questions
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Questions? Get answers from Shangri-La Hotel, Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try and request a pool view room , i think most of them are , we stayed in the Garden Wing .”
Aussielooker, 2 days ago | Read review
“We loved the pool/garden views”
  • Our room sitting area
  • overlooking the pool with boganvillia draping the balconies
  • Our towel art on the bed
  • We were greeted with a dozen roses, cake & a card
mar-shalouise, 2 weeks ago | Read review
“Be extremely careful of the honesty of the housekeeping teamv”
Moofasarose, 2 weeks ago | Read review
“Stay at the Valley Wing for added bonuses of food and service.”
765PaulL, 2 weeks ago | Read review
“Rooms on higher floor are quieter and have better view obviously”
kiddofox, 3 weeks ago | Read review
5 of 5
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Cancelon
$417* /night
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Booking.com$454
Shangri-La.com$454
Elvoline$492
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*Disclaimer
Prices are for 1 room, 2 adults
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