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Shangri-La Hotel, Singapore

Travelers' Choice award winner
05/07/2017 05/08/2017
1 room 2 adults 0 children
$362*
$276*
$362*
$276*
$362*
$275*
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Shangri-La Hotel, Singapore
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4,529 Reviews from our TripAdvisor Community

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Showing 3,853: English reviews
Kuala Lumpur, Malaysia
Reviewed December 24, 2014

1. Location Although it is close to Orchard Road, the ambient of the hotel is very serene and quiet. 2. Check-in & Check-out Fast and efficient. It will be great if the credit card payment can be reflected in the currency of issued country. 3. Room Very large room. However, it is time for renovation. It is very heart-warming when...

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Helpful?
1Thank WaiKeen
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Waikeen Thank you for sharing your positive review via Tripadvisor. Please know that your detailed observations are very much appreciated. I look forward to welcoming you back soon! With best regards Reto Klauser Vice President and General Manager

Sacramento, California
Reviewed December 24, 2014

Enjoyed immensely our recent stay; everything was first rate and exceeded our expectations. Went to the Raffles Hotel to check out the historic post colonial outpost, and, in my humble opinion, found it wanting; I was very glad that I chose to stay at the Shangri La. Very impressed with the attention to detail, such as the elevator carpet with...

Review collected in partnership with shangri-la.com
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Helpful?
Thank Wayne T
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Wayne Many thanks for your heartwarming review via Tripadvisor! "Worldly experience at sea level to match the heavenly experience in the fabled land"... you have captured the essence of our Shangri-La experience perfectly. Please know that your compliment is much appreciated and will be shared with my team members. I look forward to welcoming your family and you back...

Reviewed December 24, 2014

My wife and I enjoyed a stay in the Horizon Club in November 2014 - 18,19 20 and 30th. For a couple of decades we have always though that the sister Shangri-La hotel at Tangung Aru, Kota Kinabalu could not be bettered but this hotel comes a very close second if not surpasses it. OK, one is a resort hotel...

Review collected in partnership with Shangri La Hotels
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Helpful?
1Thank Chris S
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Chris Many thanks for your heartwarming review via Tripadvisor! I am truly happy to know that you have enjoyed your Shangri-La experience in Singapore. Please know that your compliments are much appreciated and will be shared with my team members. I look forward to welcoming both of you back soon! With best regards Reto Klauser Vice President and General...

Christiansted, St. Croix
Reviewed December 23, 2014

Excellent, friendly service from arrival through departure...wonderful pool for swimming and kids. Really could not expect more in a hotel in Singapore. And take advantage of complimentary wine and snacks from 5-7.

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Thank crucian-high
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Crucian-high Thank you for sharing your positive review via Tripadvisor! I am glad to know that your family and you have enjoyed your Shangri-La experience. I look forward to welcoming all of you back soon! With best regards Reto Klauser Vice President and General Manager

Helena, Montana
Reviewed December 23, 2014

No complaints other than the rooms though very large, need to be renovated--my room had worn carpet and very few places to plug anything in. The breakfast buffet does not disappoint. This is the original Shangri-la and the pool is one of the largest I have ever seen. It's a little off the beaten path, but if you just want...

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Thank MHL888
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear MHL8488 Thank you for sharing your review via Tripadvisor. I am glad to know that you have enjoyed your Shangri-La experience. May I suggest that you try our new Garden Wing and the ultimate sanctuary, The Valley Wing, on your next visit to Singapore? I look forward to welcoming you back soon! With best regards Reto Klauser Vice President...

Bucharest, Romania
Reviewed December 23, 2014

We've stayed there for a couple of nights in December 2014 - my wife and I and a couple of friends. The hotel is great - the interior was excellent, the rooms spacious and well furbished and maintained, great bathrooms etc. The staff was tremendously helpful with anything we needed and very polite. We had a fantastic view over the...

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Helpful?
Thank Alex B
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Alex Please send my warmest regards to Mrs. B. I hope that she is recovering well. Many thanks for sharing your thoughtful review via Tripadvisor. I am truly glad to know that you have enjoyed your Shangri-La experience despite Mrs. B's accident. Please know that your compliments are much appreciated and will be shared with my team members. I...

Melbourne, Australia
Reviewed December 22, 2014

As always, we stayed in a Pool View Garden Wing Room. The Garden Wing had been renovated since our last visit and everything was very new and had a modern, fresh feeling, without loosing that Garden Wing charm. The staff are certainly a highlight of our stay, everywhere your turn, there is someone greeting you, or welcoming you back etc....

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1Thank smbsstt
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Smbsstt Welcome back! Many thanks for sharing your lovely photo of our lobby, and for your positive review, via Tripadvisor. While I am glad to know that you have enjoyed your Garden Wing experience in general, I am very concerned to read your feedback. May I please request that you contact me directly so that I can apologise to...

Mumbai
Reviewed December 22, 2014

Stayed for 3 nights at The Shangri La, Singapore in December 2014. The hospitality was amazing, with service extending way beyond expectations. Loved the spacious room and bathroom. I especially loved the food at the Waterfield restaurant. Look forward to staying there again in the near future.

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Thank Ravipath
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Ravipath Thank you for sharing your positive review via Tripadvisor! I am glad to know that you have enjoyed your Shangri-La experience. Please be assured that your compliments will be shared with my team members, especially the chefs at The Waterfall. I look forward to welcoming you back soon! With best regards Reto Klauser Vice President and General Manager

Miami Beach, Florida
Reviewed December 22, 2014

I try to stay at a Shangri la hotel if there is one in the city I am traveling to. Upon my return to Singapore there is always a limo waiting for me at the airport and whisks me off to the hotel, upon arrival everything is taken care of, I am greeted at the car and taken right to...

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Thank NiceGringo
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear NiceGringo Welcome back! Compliments from loyal friends of Shangri-La Hotels and Resorts, like yourself, are especially precious to us. I am glad to know that you have enjoyed your Horizon Club experience. I look forward to welcoming both of you back soon! With best regards Reto Klauser Vice President and General Manager

Perth, Australia
Reviewed December 22, 2014

We had a deluxe pool view room in the garden wing which was nice, not overly large but fine, the balcony was nice too. We had the romantic getaway package which made it pretty good value as it included a couples massage at the spa and a 3 course dinner in the room which was really nice. It was also...

Review collected in partnership with shangri-la.com
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Thank BertieBT
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear BertieBT Please send my birthday regards to your husband! Thank you for sharing your feedback via Tripadvisor. While I am glad that you have enjoyed your Garden Wing experience, I am really concerned to read some of your feedback. May I please request that you contact me directly so that I can apologise to you in person, and at...

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05/07/2017 05/08/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Consistently ranked as one of the top luxury hotels in Asia and the world, Shangri-La Hotel, Singapore is where the legendary hospitality of Shangri-La first began. The hotel, which sits amidst 15 acres of luxuriant gardens, is a short stroll from the main entertainment and shopping belt of Orchard Road. This luxury hotel in Singapore comprises 747 luxury guestrooms and suites in three distinctive wings: the contemporary Tower Wing, the nature-inspired Garden Wing and the exclusive Valley Wing. There are also 15 acres of landscaped gardens, home to numerous plants and flower species, as well as a large school of luminous red and gold Japanese Koi residing in ponds filled by tumbling waterfalls. A wide range of recreational facilities is available at the hotel, including Singapore’s first CHI, The Spa at Shangri- La, 24-hour gym, a Jacuzzi, a sauna and steam room. Guests have the option of a game of tennis or having a swim in the freeform pool. The hotel houses several dining outlets for great culinary experiences. From international favourites at The Line to the best of authentic Cantonese delicacies at Shang Palace, guests will enjoy excellent meals and ever-attentive service. The Waterfall offers authentic and unique Southern Italian cuisine that combines the freshest seafood, handmade pastas and heirloom recipes from Chef de Cuisine Marco De Vincentis. Within the eclectic colonial interiors of the restaurant lies a treasure trove of fresh seasonal produce. All guests will have access to the peaceful gardens, large free-form pool and world-class dining options. Guests will also enjoy signing privileges at the nearby Hotel Jen Tanglin Singapore, Hotel Jen Orchardgateway Singapore and Shangri-La's Rasa Sentosa Resort on Sentosa Island. RENOVATION CLAUSE In line with our commitment to continuously provide outstanding facilities to our guests, we are pleased to share that we have commenced a rejuvenation program for our Tower Wing which will re-open by May. Upon completion, 517 fully refurbished rooms and suites, located in the Tower Wing, will offer the highest level of comfort, convenience and flexibility paired with new and innovative features. An inspiring, contemporary design hinting on our strong South East Asian roots is set to enrich the experience of our guests and to feel like home for business and leisure travellers alike. All measures will be taken to minimise disruption to our guests, with all works confined to the Tower Wing. Other key parts of our hotel will remain operational. These include The Valley Wing- which recently conducted a refreshment of its Champagne Bar in 2015; The Garden Wing- which underwent a SGD68million renovation in 2012. Restaurants that remain open include: The Line, Waterfall Ristorante Italiano and Shang Palace. CHI, The Spa, Health Club, swimming pool, tennis courts and selected meeting facilities will also remain accessible to guests. ... more   less 

Additional Information about Shangri-La Hotel, Singapore

Address: 22 Orange Grove Rd | Orchard Road, Singapore 258350, Singapore
Location: Singapore > Singapore
Price Range: $278 - $451 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Singapore 5*
Number of rooms: 747
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Shangri-La Hotels and Resorts, Hotels.com, Hotwire, Ctrip TA, Priceline, Booking.com, Travelocity, Agoda, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Shangri-La Hotel, Singapore reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Singapore
Shangri La Singapore
Hotel Style:
#1 Family Hotel in Singapore
#3 Romantic Hotel in Singapore
#4 Spa Hotel in Singapore
#6 Business Hotel in Singapore
#8 Luxury Hotel in Singapore
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Questions & Answers

Here's what travelers have asked, with answers from Shangri-La Hotel, Singapore staff and other travelers.
56 questions
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Questions? Get answers from Shangri-La Hotel, Singapore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Pool views, Garden Wing is also very nice. If budget allows go for Valley Wing.”
SallyM840, 3 days ago | Read review
“We have stayed in the Garden Wing twice and have been very happy with the rooms on both occasions.”
Shazza_030711, 1 week ago | Read review
“Garden wing with pool view”
Wombat777, 1 week ago | Read review
“The Waterfall rooms are lovely and big.”
craig457, 1 week ago | Read review
“Pool facing rooms with balconies are just perfect”
snerd45, 1 week ago | Read review
5 of 5
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Prices are for 1 room, 2 adults
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