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Shangri-La Hotel, Singapore

Travelers' Choice award winner
06/04/2017 06/05/2017
1 room 2 adults 0 children
$454*
$435*
Great Deal
$453*
$454*
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Shangri-La Hotel, Singapore
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4,559 Reviews from our TripAdvisor Community

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Barrow-in-Furness, United Kingdom
Reviewed yesterday NEWvia mobile

Had a wonderful time in Singapore in the valley wing all the staff are really nice both the waiters and the reception staff if you can go for the valley wing the waiters in the breakfast summit room were very obliging

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Helpful?
1Thank helenwilkinson1705
Australia
Reviewed 2 days ago NEW

This hotel for me is beautiful , the service is 5 star and with a smile . The rooms are a great size , clean with plenty of amenities in the bathroom. The location is approx. 10 minute walk out of town , located in a quieter part of Singapore . The breakfast is unbelievable I have never seen so...

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Thank Aussielooker
Sydney, Australia
Reviewed 2 days ago NEW

Stayed here for 2 nights in the Valley Wing with the family. We were greeted when we arrived by the man at the front door [Ono] i believe his name was and he took our bags to our room. A quick and painless check in staff who actually cared. A pleasant breakfast, amazing time in the pool, room was absolutely...

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2Thank Dustin L
Essex
Reviewed 4 days ago NEWvia mobile

After visiting Shangri La Bangkok and having an amazing time we decided to book the Shangri La Singapore for our 3 night stop over on the way to Bali. I have to say we were disappointed, the feel and service was not a patch on Bangkok. From a lack of basic information on check in to having to wait a...

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Thank dkeebs
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear dkeebs, Warm greetings from Shangri-La Hotel, Singapore. Thank you for choosing to stay with us during your trip, and for taking the time to share this review. While we are delighted to hear that you enjoyed buffet breakfast at The Line and rooms, we are disappointed to hear that certain aspects of the hotel fell short of your expectations....

Singapore
Reviewed 4 days ago NEW

We were warmly welcomed by the hotel at the special check-in lobby at valley wing. Everything seems perfect and we were well-serviced with an amazing room (Despite looking slightly aged). We brought along our son who is 2 years old and before our reservation, I asked whether is that okay and also whether can he be allowed into the summit...

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Helpful?
1Thank Shuyuan
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Shuyuan, Warm greetings from Shangri-La Hotel, Singapore. Congratulations on your wedding anniversary, and thank you for choosing to stay with us. Thank you also for taking the time to share this review as you feedback is invaluable in our continual efforts to enhance our guests' experience, and provide a memorable experience for our valued guests. Indeed, children are welcome...

Reviewed 1 week ago NEWvia mobile

A stay at this hotel was the end of a fabulous trip to Europe. We very much enjoyed our stay. The room was lovely the pool very nice. The breakfast buffet however was not as pleasing. Both mornings we were seated and then left to fend for ourselves. Coffee or tea were not even offered. When we arrived we were...

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Helpful?
Thank Linda M
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Linda M, Warm greetings from Shangri-La Hotel, Singapore. Thank you for choosing to stay with us during your recent trip, and for taking the time to share this review. We are sorry to learn that certain aspects of your stay fell short of your expectations, and would like to apologise for your experience. Please be assured that your comments...

Dumfries, United Kingdom
Reviewed 1 week ago NEW

We accept the hotel was undergoing refurbishment in anothet wing but feel that was not an excuse for poor cleanliness in the room and lack of information regarding facilities. We had to wait two and a half hours after checking out before we were collected to go to the airport. There was no lounge to wait in and it was...

Review collected in partnership with shangri-la.com
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Helpful?
1Thank Janet H
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Janet H, Warm greetings from Shangri-La Hotel, Singapore. Thank you for choosing to stay with us during your recent trip, and for taking the time to share this review. We are sorry to learn that certain aspects of your stay fell short of your expectations, and would like to apologise for your less-than-satisfactory experience. Please be assured that your...

Kuala Lumpur, Malaysia
Reviewed 1 week ago NEWvia mobile

Check in was quick and easy. But no one escort or offer to take your luggage to the room. Hotel ground is huge with quite a fair number of restaurants. Big gym room. Clean and spacious room but in need of refurbishment. Calls to service centre line took ages to be answered and staff attending to the calls are like...

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Thank KinSeng
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear KinSeng, Warm greetings from Shangri-La Hotel, Singapore. Thank you for choosing to stay with us during your recent trip, and for taking the time to share this review. While we are delighted to hear that you had a positive experience with check-in and housekeeping, we are sorry to learn that certain aspects of your stay fell short of your...

Brisbane
Reviewed 1 week ago

30 years is far too long to be away from this wonderful hotel. Our last visit was in 1987. Circumstances didn't allow further visits until last month (April) when we spent 2 fabulous nights in the Valley Wing on our way back from Japan. We should have been back much sooner. From the lovely welcome by Sherie (champagne and orchids...

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Helpful?
1Thank pvale
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear pvale, Warm greetings from Shangri-La Hotel, Singapore. Thank you very much for choosing to stay with us during your recent trip, and for taking the time to share this positive review. We are delighted to hear that you and your wife enjoyed the stay at The Valley Wing, and appreciate your kind compliments about our associates. It brings us...

London, United Kingdom
Reviewed 1 week ago

This was my fourth or fifth stay in the Valley Wing which I have much enjoyed in the past. Not at all sure I will return again. The service on the food and beverage side was very good but there was a mix up over ticket confirmations that I found more than a little irritating. Perhaps in my case familiarity...

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Helpful?
Thank aston1
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear aston1, Warm greetings from Shangri-La Hotel, Singapore. Thank you for taking the time to share this review on TripAdvisor. While we are happy to hear that you enjoyed the food and beverage at The Valley Wing, we are sorry to learn that certain aspects of the stay did not meet your expectations. We have shared your feedback with the...

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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Consistently ranked as one of the top luxury hotels in Asia and the world, Shangri-La Hotel, Singapore is where the legendary hospitality of Shangri-La first began. The hotel, which sits amidst 15 acres of luxuriant gardens, is a short stroll from the main entertainment and shopping belt of Orchard Road. This luxury hotel in Singapore comprises 747 luxury guestrooms and suites in three distinctive wings: the contemporary Tower Wing, the nature-inspired Garden Wing and the exclusive Valley Wing. There are also 15 acres of landscaped gardens, home to numerous plants and flower species, as well as a large school of luminous red and gold Japanese Koi residing in ponds filled by tumbling waterfalls. A wide range of recreational facilities is available at the hotel, including Singapore’s first CHI, The Spa at Shangri- La, 24-hour gym, a Jacuzzi, a sauna and steam room. Guests have the option of a game of tennis or having a swim in the freeform pool. The hotel houses several dining outlets for great culinary experiences. From international favourites at The Line to the best of authentic Cantonese delicacies at Shang Palace, guests will enjoy excellent meals and ever-attentive service. The Waterfall offers authentic and unique Southern Italian cuisine that combines the freshest seafood, handmade pastas and heirloom recipes from Chef de Cuisine Marco De Vincentis. Within the eclectic colonial interiors of the restaurant lies a treasure trove of fresh seasonal produce. All guests will have access to the peaceful gardens, large free-form pool and world-class dining options. Guests will also enjoy signing privileges at the nearby Hotel Jen Tanglin Singapore, Hotel Jen Orchardgateway Singapore and Shangri-La's Rasa Sentosa Resort on Sentosa Island. RENOVATION CLAUSE In line with our commitment to continuously provide outstanding facilities to our guests, we are pleased to share that we have commenced a rejuvenation program for our Tower Wing which will re-open by May. Upon completion, 517 fully refurbished rooms and suites, located in the Tower Wing, will offer the highest level of comfort, convenience and flexibility paired with new and innovative features. An inspiring, contemporary design hinting on our strong South East Asian roots is set to enrich the experience of our guests and to feel like home for business and leisure travellers alike. All measures will be taken to minimise disruption to our guests, with all works confined to the Tower Wing. Other key parts of our hotel will remain operational. These include The Valley Wing- which recently conducted a refreshment of its Champagne Bar in 2015; The Garden Wing- which underwent a SGD68million renovation in 2012. Restaurants that remain open include: The Line, Waterfall Ristorante Italiano and Shang Palace. CHI, The Spa, Health Club, swimming pool, tennis courts and selected meeting facilities will also remain accessible to guests. ... more   less 

Additional Information about Shangri-La Hotel, Singapore

Address: 22 Orange Grove Rd | Orchard Road, Singapore 258350, Singapore
Location: Singapore > Singapore
Price Range: $299 - $412 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Singapore 5*
Number of rooms: 793
Reservation Options:
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Also Known As:
Shangri La Hotel Singapore
Shangri La Singapore
Hotel Style:
#1 Family Hotel in Singapore
#3 Romantic Hotel in Singapore
#4 Spa Hotel in Singapore
#6 Business Hotel in Singapore
#9 Luxury Hotel in Singapore
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Questions & Answers

Here's what travelers have asked, with answers from Shangri-La Hotel, Singapore staff and other travelers.
56 questions
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Questions? Get answers from Shangri-La Hotel, Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try and request a pool view room , i think most of them are , we stayed in the Garden Wing .”
Aussielooker, 2 days ago | Read review
“We loved the pool/garden views”
  • Our room sitting area
  • overlooking the pool with boganvillia draping the balconies
  • Our towel art on the bed
  • We were greeted with a dozen roses, cake & a card
mar-shalouise, 2 weeks ago | Read review
“Be extremely careful of the honesty of the housekeeping teamv”
Moofasarose, 2 weeks ago | Read review
“Stay at the Valley Wing for added bonuses of food and service.”
765PaulL, 2 weeks ago | Read review
“Rooms on higher floor are quieter and have better view obviously”
kiddofox, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Agoda.com
$435* /night
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Expedia.com$453
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Booking.com$454
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Prices are for 1 room, 2 adults
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