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Shangri-La Hotel, Singapore

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Shangri-La Hotel, Singapore
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4,167 Reviews from our TripAdvisor Community

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Showing 3,537: English reviews
Launceston, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Beautiful hotel with fabulous service, the breakfast buffet is off the scale. From the moment we arrived to when we left we felt completely spoiled. The staff noted it was my birthday without any prompting and provided a cake on the day - very special.

Helpful?
2 Thank DVRW_1969
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear DVRW_1969, Happy belated birthday and thank you for celebrating this special occasion with us. We are delighted that you enjoyed your stay and appreciate your compliments about the service and hotel. We look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President and General Manager More 

Auckland Region, New Zealand
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We are a well travelled couple from New Zealand . This hotel is the perfect combination of a resort hotel with fabulous facilities including pool and several hard tennis courts but still being an easy ten minute walk to Orchard road . Our room in the garden wing was outstanding . Large and included a small seating area with sofa... More 

Review collected in partnership with shangri-la.com

Helpful?
2 Thank rosalindb55
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear rosalindb55, Thank you for taking the time to share this positive review with us, we are delighted that you enjoyed your stay in the Garden Wing and appreciate your kind compliments about the hotel facilities and convenient location within walking distance of Orchard Road. We look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President... More 

Melbourne, Australia
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

From the moment you book to the moment you leave you'll receive exceptional personal service which is second to none. Very well trained staff, at every level, are pleasantly & professionally attentive to your needs & preferences, responsive to your every wish.The Valley Wing is pure comfort and luxury with a welcoming warmth. Exquisite breakfasts are included available to 10.30... More 

Helpful?
2 Thank Denise R
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Denise R, We are delighted that you enjoyed your stay in the Valley Wing and thank you for taking the time to share your encouraging compliments about the Valley Wing amenities and service. We appreciate your kind recommendation and look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President and General Manager More 

Singapore, Singapore
Level Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed at the Horizon Club room for two nights and it was really awesome! We had access to the executive club which offers canapés and fruit juice throughout the day. Also, there was cocktails available during the happy hours. Service was very good too. When we just checked into the room, a housekeeping staff came and gave us a... More 

Helpful?
2 Thank angelandfairy
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear angelandfairy, Thank you for sharing this encouraging review with us, we are delighted that you had an overall positive stay and appreciate your kind compliments about the Horizon Club and the service that you experienced at the hotel. We look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President and General Manager More 

Manila, Philippines
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Our stay was perfect, especially it was my mother's 67th birthday. We loved every moment of it. We really feel at home. Ms. Lynn who warmly greeted us from the porte de coushe and assisted us from our check in and check out was superb, she was very accommodating and kind that made us feel that we've known her for... More 

Review collected in partnership with shangri-la.com

Helpful?
2 Thank irisremeticado
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear irisremeticado, Wishing your mother a very happy belated birthday and thank you for choosing to celebrate this memorable occasion with us. We are delighted to hear that you enjoyed your stay and felt at home at the hotel. We strive to create positive and memorable hotel experiences for each of our guests and sincerely appreciate your compliments about our... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Checked in for a 3 day work conference and then had the family join for a continued holiday . Staff have been great for both occasions . Our conference ran smoothly and then staff were more than polite and helpful organising family outings . Buffet breakfast is out of control !

Helpful?
2 Thank Kelly F
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Kelly F, Thank you for taking the time to share this review with us. We are delighted that you and your family enjoyed your stay and appreciate your kind compliments about the service and our associates at the hotel. We look forward to welcoming you back again soon. Best regards, Reto Klauser Vie President and General Manager More 

Perth
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Shangri-la Valley Wing never fails to impress in all aspects. Rooms Lobby Summit breakfast room the pool etc. all the staff who work in Valley Wing are impeccable and highly trained. They bend over backwards to help you with anything you need to make your stay more enjoyable. There is a lovely refined dignity to the Valley Wing. We were... More 

Helpful?
3 Thank Khrys T
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Khrys T, We are happy to hear that you enjoyed your stay in the Valley Wing and appreciate your kind compliments about the Valley Wing facilities and our team there. We are also delighted to hear that you enjoyed the wine dinner at Nadaman and we look forward to welcoming you back again soon. Best regards, Reto Klauser Vice... More 

Singapore, Singapore
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed in Garden Wing, it comes with a balcony facing the pool. But you can't see the pool unless you are standing very close to the balcony edge. The room has wooden floor with air-con & Fan. Good for couple to stay and relax. Didn't use the facilities as we went out for shopping.

Helpful?
2 Thank Jerleys
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Jerleys, We are delighted that you had an overall positive stay in the Garden Wing and sincerely appreciate your compliments about the hotel. We hope you will have a chance make use of our facilities the next time that you are in Singapore and look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President and... More 

South Korea
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Best hotel I have ever stayed in. The rooms were beautiful, comfortable and clean. Breakfast was delicious and the pool simply perfect. Staff are the best, so helpful and friendly. Nothing is too much trouble. If I had one criticism it is very small ..it was a little tricky to get a table without a reservation at the Line at... More 

Helpful?
1 Thank ParkJihae85
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear ParkJihae85, Thank you for sharing this positive review with us, we are delighted to hear that you enjoyed your stay and appreciate your compliments about our guest rooms, hotel facilities and service. We look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President and General Manager More 

London, United Kingdom
Level Contributor
40 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband, 17-year old stepson and I spent six days here and found almost every aspect of our stay faultless. Our suite was very comfortable and spacious with a lovely view over the pool. The pool itself was a little bit crowded at times especially on their National Day but that was perhaps only to be expected. We eat very... More 

Helpful?
1 Thank MaB288
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear MaB288, We are delighted to hear that you and your family enjoyed your stay with us and thank you for sharing your kind comments about the hotel and the service that you experienced. We strive to create positive and memorable hotel experiences to each of our guests and sincerely appreciate your compliments about our associates and Fairoz and Raj... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Consistently ranked as one of the top luxury hotels in Asia and the world, Shangri-La Hotel, Singapore is where the legendary hospitality of Shangri-La first began. The hotel, which sits amid 15 acres of luxuriant gardens and greenery, is a short stroll from the main entertainment and shopping belt of Orchard Road. This luxury hotel in Singapore comprises 747 luxury guestrooms and suites in three distinctive wings: the contemporary Tower Wing, the nature-inspired Garden Wing and the exclusive Valley Wing. There are also 15 acres of landscaped gardens, which is home to numerous plant and flower species, as well as a large school of luminous red and gold Japanese Koi residing in ponds filled by tumbling waterfalls.Inspired by nature, there is a daily Tai-Chi demonstration with a Tai-Chi master and Koi feeding ceremony by a Koi Master, in the Atrium of the new Garden Wing.A wide range of recreational facilities is available at the hotel, including the newly-opened CHI, The Spa at Shangri-La, 24-hour gym, a Jacuzzi, a sauna and steam room. Guests have the option of a game of tennis or having a swim in the freeform pool. There is a 3-hole golf course for putting practice.The hotel houses several dining outlets for great culinary experiences. From classical Japanese kaiseki at Nadaman to international favourites at The Line and the best of authentic Cantonese delicacies at Shang Palace, guests will enjoy excellent meals and ever-attentive service. A new dining concept, Waterfall Ristorante Italiano, offers Southern Italian cuisine focusing on handmade pastas and freshest seafood. Guests can also relax with high tea served at The Rose Veranda which features 164 varieties of TWG teas, sip a Cheongsam, Shangri-La's signature cocktail, in the Asian-inspired Lobby Court or savour premium wines amidst panoramic city views at BLU Bar.All guests will have access to the peaceful gardens, large free-form pool and world-class dining options. Guests will also enjoy signing privileges at the nearby Traders Hotel, Singapore and Shangri-La's Rasa Sentosa Resort on Sentosa Island. A business centre with internet and meeting room facilities is available for the convenience of the business travellers as well. ... more   less 

Additional Information about Shangri-La Hotel, Singapore

Address: 22 Orange Grove Rd | Orchard Road, Singapore 258350, Singapore
Location: Singapore > Singapore
Price Range: $273 - $475 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Singapore 5*
Number of rooms: 747
Reservation Options:
TripAdvisor is proud to partner with Shangri-La Hotels and Resorts, Booking.com, Hotels.com, Hotwire, Orbitz, Agoda, Odigeo, Ctrip TA, Travelocity, Expedia, Priceline and Jetsetter so you can book your Shangri-La Hotel, Singapore reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Singapore
Shangri La Singapore
Hotel Style:
#1 Family Hotel in Singapore
#3 Romantic Hotel in Singapore
#4 Spa Hotel in Singapore
#6 Business Hotel in Singapore
#9 Luxury Hotel in Singapore
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