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Shangri-La Hotel, Singapore

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Shangri-La Hotel, Singapore
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4,150 Reviews from our TripAdvisor Community

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Showing 3,519: English reviews
london
Level Contributor
87 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We spent two nights in a large room with two young children. We had requested a cot for our two year old but he found it too uncomfortable and opted to sleep on the sofa instead. My daughter had a rollaway bed which was comfortable. Otherwise the views were impressive. The room was a good size, little dated but in... More 

Helpful?
Thank wanderlust79London
Makati, Philippines
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

When in SG, for important meetings nothing can go wrong in the Orchard Shangri-la. The longest I stayed in this hotel was close to two weeks for several meetings "in the hotel" mostly. The Function rooms were excellent, restaurants amazing food and service and of course the rooms are just so heavenly after a long day. I have stayed several... More 

Helpful?
1 Thank Gorgeousbella
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Gorgeousbella, Thank you for sharing this positive review with us on TripAdivisor. We are delighted that you have enjoyed your stays both in the Tower Wing and the Valley Wing, and we appreciate your compliments about the Shangri-La experience. We look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President and General Manager More 

York
Level Contributor
274 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed for one night on our way back to the UK. The hotel is split into three area of accommodation. We stayed in the garden wing, which was perfect for our needs. We spent the day by the pool, which is amazing. We had breakfast in the Waterfall restaurant and were a bit disappointed by the choice. However we... More 

Helpful?
1 Thank JC00000
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear JC00000, We are glad to hear that you had an overall positive stay and appreciate your compliments about the Garden Wing. We are sorry to hear that you were disappointed by the variety of culinary presentations for breakfast at The Waterfall, and have shared your feedback with our Chefs who continually refresh our menus to ensure that our guests... More 

Level Contributor
29 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have visited and reviewed the Shangrila in Singapore a number of times now and they consistently never disappoint. I was travelling for business over my birthday on this trip and they made it extra memorable with an upgrade to a Horizon room and not one, but 2 birthday cakes on the big day. The upgrade to the Horizon club... More 

Helpful?
2 Thank Shannon G
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Shannon G, A very happy belated birthday once again, we are delighted to hear that you enjoyed your stay with us and thank you for your compliments about the Horizon Club experience. We strive to create positive hotel experiences for each of our guests and are glad that you found your stay a memorable one. We look forward to... More 

Dhaka
Level Contributor
74 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Just stayed one nite. As always great experience . Staff were truly wonderful. Especially Ms. Christeen at the Reservation who gave me a late check out as requested at 4pm as my flight was at 730pm. At Front desk service was fast and efficient. Super service super staff.

Helpful?
1 Thank Schezade
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Schezade, We are delighted that you enjoyed your stay with us and thank you for your compliments about our associates and Christeen in particular, your kind comments have been shared with the team. We appreciate your time in sharing this review and look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President and General Manager More 

London
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed 1 week ago

Well with Mickey Mouse's big hand pointing to 6 and Goofy's tail pointing downwards, I realise my Rolex is a fake ( the late great Hump from ISIHAC) and I need to let you people know about Singapore and the Shangri-La. Especially as we were there in April. Its very nice. Notice how its very nice is always followed by... More 

Helpful?
1 Thank brighouse55
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear brighouse55, Thank you for taking the time to share this review with us on TripAdvisor. We are glad to hear that you have been familiar with Shangri-La Hotel, Singapore since 25 years ago, and appreciate the insights that you have shared about your hotel experience. While we are glad to hear that you had an overall pleasant stay, we... More 

Bengaluru (Bangalore), India
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for three nights on a business trip in the Tower wing Deluxe room. Check-in was smooth. Everything was so grand in this hotel. Starting from the decor, the furniture, room amenities, everything was superb. My room had a pool view which gives you a nice view of the entire hotel including the garden wing. The room is... More 

Helpful?
2 Thank bijitm
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear bijitm, Thank you for taking the time to share this review with us. We are delighted that you had an overall positive say and appreciate your kind compliments about our associates and the helpful service that you experienced. We look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President and General Manager More 

Larbert, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stopped in Singapore for 4 nights on the way to Bali and stayed at the lovely Shangri-La. Stunning hotel from the outset, beautiful rooms and lobby, lovely swimming pool. We arrived on my Birthday and the staff gave me a very warm welcome at check-in and also left a plate of goodies in my room to help me celebrate!... More 

Helpful?
1 Thank FrenchieC123
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear FrenchieC123, A very happy belated birthday once again and thank you for celebrating this memorable occasion with us. We are delighted that you enjoyed your stay with us and appreciate your compliments about our associates and the hotel facilities. We look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President and General Manager More 

Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Everything was just so good! We stayed in garden room with pool view - the room was spacious and very clean - the bed sooo comfortable. We stayed 10 days and enjoyed every minute - no complaints at all. The staff were very helpful and friendly.

Review collected in partnership with Shangri La Hotels

Helpful?
1 Thank Emjayavalon
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Emjayavalon, We are delighted that you enjoyed your stay in the Garden Wing and thank you for your compliments about our guest rooms and the helpful service that you experienced. We appreciate your time in sharing this positive review and look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President and General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

It's a beautiful place and I had a great time. I had a wonderful view from my room and spend time in a comfortable room. There are many kind staff. I also enjoyed breakfast at the restaurant. But, the hotel is a little bit far from downtown. we have to use a taxi.

Review collected in partnership with shangri-la.com

Helpful?
1 Thank sim19811101
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear sim19811101, Thank you for taking the time to share this review with us. We are glad to hear that you had an overall positive stay and enjoyed the comfort of our guest rooms. We have noted your comments about our location and would like to share that for the convenience of our guests, we offer hourly complimentary shuttle service... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Consistently ranked as one of the top luxury hotels in Asia and the world, Shangri-La Hotel, Singapore is where the legendary hospitality of Shangri-La first began. The hotel, which sits amid 15 acres of luxuriant gardens and greenery, is a short stroll from the main entertainment and shopping belt of Orchard Road. This luxury hotel in Singapore comprises 747 luxury guestrooms and suites in three distinctive wings: the contemporary Tower Wing, the nature-inspired Garden Wing and the exclusive Valley Wing. There are also 15 acres of landscaped gardens, which is home to numerous plant and flower species, as well as a large school of luminous red and gold Japanese Koi residing in ponds filled by tumbling waterfalls.Inspired by nature, there is a daily Tai-Chi demonstration with a Tai-Chi master and Koi feeding ceremony by a Koi Master, in the Atrium of the new Garden Wing.A wide range of recreational facilities is available at the hotel, including the newly-opened CHI, The Spa at Shangri-La, 24-hour gym, a Jacuzzi, a sauna and steam room. Guests have the option of a game of tennis or having a swim in the freeform pool. There is a 3-hole golf course for putting practice.The hotel houses several dining outlets for great culinary experiences. From classical Japanese kaiseki at Nadaman to international favourites at The Line and the best of authentic Cantonese delicacies at Shang Palace, guests will enjoy excellent meals and ever-attentive service. A new dining concept, Waterfall Ristorante Italiano, offers Southern Italian cuisine focusing on handmade pastas and freshest seafood. Guests can also relax with high tea served at The Rose Veranda which features 164 varieties of TWG teas, sip a Cheongsam, Shangri-La's signature cocktail, in the Asian-inspired Lobby Court or savour premium wines amidst panoramic city views at BLU Bar.All guests will have access to the peaceful gardens, large free-form pool and world-class dining options. Guests will also enjoy signing privileges at the nearby Traders Hotel, Singapore and Shangri-La's Rasa Sentosa Resort on Sentosa Island. A business centre with internet and meeting room facilities is available for the convenience of the business travellers as well. ... more   less 

Additional Information about Shangri-La Hotel, Singapore

Address: 22 Orange Grove Rd | Orchard Road, Singapore 258350, Singapore
Location: Singapore > Singapore
Price Range: $272 - $466 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Singapore 5*
Number of rooms: 747
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Shangri-La Hotels and Resorts, Booking.com, Agoda, Odigeo, Travelocity, Ctrip TA, Hotwire, Expedia, Priceline and Jetsetter so you can book your Shangri-La Hotel, Singapore reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Singapore
Shangri La Singapore
Hotel Style:
#1 Family Hotel in Singapore
#3 Romantic Hotel in Singapore
#4 Spa Hotel in Singapore
#6 Business Hotel in Singapore
#9 Luxury Hotel in Singapore
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