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Shangri-La Hotel, Singapore

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Traveler (594)
Room & Suite (436)
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Overview
  • Excellent75%
  • Very good18%
  • Average5%
  • Poor1%
  • Terrible1%
Travelers talk about
“garden wing”(672 reviews)
“horizon club”(293 reviews)
“summit room”(131 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,346)
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4,517 results
Traveler rating
3,344
785
234
86
68
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LanguageEnglish
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3,344
785
234
86
68
Show reviews that mention
All reviewsgarden winghorizon clubsummit roomwaterfall cafeorchard roadshang palacepool viewlobby loungehigh teabeautiful hotelour honeymoonbotanical gardensfive star hotelchinese restaurantan upgradedeluxe roomlong flight
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1 - 5 of 4,517 reviews
Reviewed today via mobile

Absolutely amazing from the moment we arrived to the time of our departure. Loved everything about this hotel. The staff, the service and the food. The valley wing is the most prestigious place to stay, glad we chose this place for our first stop of...More

Thank Sanjeev B
Hotel's Favorite
Reviewed June 12, 2017 via mobile

Staying at a Shangri-La hotel is a must do in your life. In this case, the Singapore property offers a difficult ti forget experience. The culinary options are great and whichever you choose is the right one. Try them all. You will remember for sure...More

10  Thank sborzone
Response from SLSGM, General Manager at Shangri-La Hotel, SingaporeResponded June 13, 2017

Dear sborzone, Thank you for sharing this positive review with us, we are honoured by your kind compliments and are delighted that you enjoyed the dining experience at the hotel. We look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President...More

Reviewed yesterday

Stayed here a couple of years ago. Only stayed a couple of nights as a stop over to Europe. Great location, close to China town. We got upgraded to a honey moon suite was amazing and the extra room was great with our young son...More

Thank Jaime2110
Response from SLSGM, Manager at Shangri-La Hotel, SingaporeResponded yesterday

Dear Jaime2110 Thank you for sharing this positive review with us. We are glad that you had an overall positive experience in our hotel and had a good time during your stay with us. Thank you once again for your review and we look forward...More

Reviewed 2 days ago

Don't know where to start?! From the moment we arrived to Valley Wing, until we checked out was just like 4 days in heaven! The Valley Wing itself is fantastic and the staff is likely the best hotell staff in the world. I can't recall...More

2  Thank jhedin2016
Response from SLSGM, Manager at Shangri-La Hotel, SingaporeResponded yesterday

Dear jhedin2016 Thank you for sharing this positive review with us. We are glad that you had an overall positive experience in our hotel and had a good time during your stay with us at the Valley Wing. Thank you once again for your review...More

Reviewed 3 days ago

Stayed here recently for my 30th birthday, cannot fault the hotel. Amazing room . good food, huge gym and large pool. Didnt hear a peep from neighbouring rooms and staff were lovely . If im ever in singapore i shall be back .More

Thank rayofsunSomerset
Response from SLSGM, Manager at Shangri-La Hotel, SingaporeResponded 2 days ago

Dear rayofsunSomerset Thank you for sharing this positive review with us. We are glad that you had an overall positive experience in our hotel and had a good time during your stay with us. Thank you once again for your review and we look forward...More

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Best Value Properties in Singapore, Singapore
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About
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Center with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Meeting Rooms
Shuttle Bus Service
Dry Cleaning
Laundry Service
Airport Transportation
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Tennis Court
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
$253 - $467 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Singapore
#3 Romantic Hotel in Singapore
#5 Spa Hotel in Singapore
#6 Business Hotel in Singapore
#11 Luxury Hotel in Singapore
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
$253 - $467 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Singapore
#3 Romantic Hotel in Singapore
#5 Spa Hotel in Singapore
#6 Business Hotel in Singapore
#11 Luxury Hotel in Singapore
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveler (594)
Room & Suite (436)
Dining (102)
Pool & Beach (17)
Amenities (77)
Family and Play Areas (30)
Business Center & Event Rooms (7)
Nearby
Orchard Road
Shopping is a national pastime for Singaporeans, and
after a visit to Orchard Road it’s easy to see why.
This seemingly endless boulevard boasts a dizzying
selection of shopping centers. From bargain basement
foragers to designer label big-spenders, there is
something for everyone. For those just browsing, there
are countless restaurants, food courts, and cinemas,
as well as the odd street entertainer to keep you
...More
Questions & Answers
Ask a question
Holly Q
April 7, 2018|
AnswerShow all 8 answers
Response from Tom H | Reviewed this property |
Well, we stayed in the tower ( on the 19th floor) rooms very comfortable, so I don’t know anything about either the valley or the garden, the garden seems to overlook the swimming pool area. Sorry can’t be of more help.
0
Votes
Dewhirst040710
March 16, 2018|
AnswerShow all 3 answers
Response from bryan i | Reviewed this property |
Hi Debbie, I am not sure that it would be worth doing that in any event as the additional cost for the lounge access alone wouldn’t be worth it ,but the whole package ,upgraded room etc would be. Do you really need a balcony... More
1
Vote
Dewhirst040710
March 15, 2018|
AnswerShow all 10 answers
Response from Nigel G | Reviewed this property |
We did not tip anyone in the hotel and, on the last occasion we stayed here, we were told that tipping in the Valley Wing of the hotel was not necessary or advised.
1
Vote
Room Tips
"Valley View side"
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"always go with the upgrades"
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"A pool view in the Garden Wing is so special"
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"Get a view of the pool and gardens"
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