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Shangri-La Hotel, Singapore

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Shangri-La Hotel, Singapore
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4,215 Reviews from our TripAdvisor Community

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Showing 3,579: English reviews
The Hague, The Netherlands
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

After a week of relaxing in Thailand, my husband and I took off for the energizing Singapore. We booked a transfer for 9 dollars per person at the airport and we immediately were given a citytour, damn, that skyline!! WOW! Anyway, we arrived at the hotel around 10 pm and oh my God, that lobby! A-M-A_Z-I-N-G! The check-inn went smoothly... More 

Helpful?
1 Thank Priya R
Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

We were probably just unlucky on our very first stay. Heard good reviews from word of mouth and blogs. Probably the staffs aren't at their best. I just feel they didn't service with their heart and soul, probably just mind and fulfilling their job scope. Need for improvements despite being a 5-star hotel

Review collected in partnership with shangri-la.com

Helpful?
1 Thank Uni9ueOne
Sydney
Level Contributor
96 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed four nights at the Shangri-La Valley Wing on our way back to Australia after a holiday in Europe. The hotel was everything we wanted (and more). I should say that we booked "Valley Wing Splendor" which - as well as the usual perks of staying in the Valley Wing - included transfer to and from the hotel, treatments... More 

Review collected in partnership with shangri-la.com

Helpful?
1 Thank Paddingtontraveller
Sydney, Australia
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I've reviewed this hotel before and raved about how good it is, the service, the location and facilities. Well nothing has changed, service is excellent, wonderful facilities and great location. We keep coming back and will continue to do so.

Review collected in partnership with shangri-la.com

Helpful?
2 Thank david255060
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear david255060, Thank you for sharing this kind review, we are delighted that you continue to enjoy the Shangri-La experience and appreciate your kind compliments about the hotel facilities and service. We look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President and General Manager More 

Zürich, CH
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Huge lobby, quite some bling, a bit old style grandezza. Appealing and spacious room in dark wood. Service always professional but a bit impersonal. Nice surprise for our honeymoon upon arrival in the room. Hotel is well located for shopping at Orchard Road. Appreciated the proximity to the Botanic Gardens for my morning runs. As mentioned by other TA reviews... More 

Helpful?
1 Thank sigroba
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear sigroba, Thank you for taking the time to share this review with us, we strive to create memorable and engaging hotel experiences for our guests and appreciate your feedback which offers us the opportunity to continually enhance our hotel facilities and service standards. We hope that we will have an opportunity to welcome you back to the hotel again... More 

adelaide
Level Contributor
88 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

For many years we have stayed at the Mandarin Oriental in a club suite on our stopovers from Europe. We decided to make a change because the Marina Bay area has become so noisy with loud music concerts and the like, sometimes going on till the early hours. Not the hotel's fault I know, but we decided to try somewhere... More 

Helpful?
1 Thank Linda M
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Linda M, Thank you for sharing this review on TripAdvisor, we are glad to hear that you had an overall positive stay in the Valley Wing. We are happy to share that in our ongoing efforts to continually enhance our guests' experience, we are currently in the midst of a hotel rejuvenation to refresh our hotel facilities. We appreciate... More 

Doonan, Australia
1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

My son had $500.00 STOLEN from his wallet, pool side at the Shangri-La !!!! UNBELIEVABLE !!!!!!!!!!!!!!!!!!!!!!!! Myself and my sons were pool side for around 3 hours, we decided to go back to the room, at the lift my son realized he had left his wallet on the table. He returned within 3 minutes of leaving the table. In this... More 

Helpful?
Thank nickpd1
Kolkata,India
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

even though this hotel is damn expensive but it is all worth it-entrance-Grand, reception- Grand,Rooms-Grand,Housekeeping & service-Grand.. such is the detailed attention to their service that every time you are stepping in the hotel, at every corner you will find some staff ready to help you even the least of baggage..the best part was the food here-lot of options for... More 

Helpful?
1 Thank Dipak R
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Dipak R, We are glad to hear that you had an overall positive stay with us and that your son enjoyed the swimming pool. We appreciate your kind compliments about the hotel and look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President and General Manager More 

Hong Kong, China
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

hotel is old but keep new, enviorment is very good, my hotel room is facing the new wing and the swimming pool very nice view, unfortunility I have no time to enjoy! hotel have lots of food and beverage outlet, nice high celing lobby, the challenge is hardly to get a taxi to go out some time when there is... More 

Helpful?
1 Thank kamhungperryy
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear kamhungperryy, Thank you for taking the time to share this review with us. We are glad to hear that you had an overall positive stay with us and appreciate your compliments about the hotel. We look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President and General Manager More 

Moscow, Russia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Ok check in and out process, lobby is nice but rooms and elevators are quite dated. Feels like they haven't refurbished in the last 20 years. Would consider it again but probably not top choice in Singapore for this price range at all.

Helpful?
2 Thank Fralive3
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Fralive3, Thank you for taking the time to share this review with us. We strive to create memorable hotel experiences for each of our guests and have shared your comments with our team who continually seek to further improve our hotel facilities and amenities. We hope that will have a chance to welcome you back again during your next... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Consistently ranked as one of the top luxury hotels in Asia and the world, Shangri-La Hotel, Singapore is where the legendary hospitality of Shangri-La first began. The hotel, which sits amid 15 acres of luxuriant gardens and greenery, is a short stroll from the main entertainment and shopping belt of Orchard Road. This luxury hotel in Singapore comprises 747 luxury guestrooms and suites in three distinctive wings: the contemporary Tower Wing, the nature-inspired Garden Wing and the exclusive Valley Wing. There are also 15 acres of landscaped gardens, which is home to numerous plant and flower species, as well as a large school of luminous red and gold Japanese Koi residing in ponds filled by tumbling waterfalls.Inspired by nature, there is a daily Tai-Chi demonstration with a Tai-Chi master and Koi feeding ceremony by a Koi Master, in the Atrium of the new Garden Wing.A wide range of recreational facilities is available at the hotel, including the newly-opened CHI, The Spa at Shangri-La, 24-hour gym, a Jacuzzi, a sauna and steam room. Guests have the option of a game of tennis or having a swim in the freeform pool. There is a 3-hole golf course for putting practice.The hotel houses several dining outlets for great culinary experiences. From classical Japanese kaiseki at Nadaman to international favourites at The Line and the best of authentic Cantonese delicacies at Shang Palace, guests will enjoy excellent meals and ever-attentive service. A new dining concept, Waterfall Ristorante Italiano, offers Southern Italian cuisine focusing on handmade pastas and freshest seafood. Guests can also relax with high tea served at The Rose Veranda which features 164 varieties of TWG teas, sip a Cheongsam, Shangri-La's signature cocktail, in the Asian-inspired Lobby Court or savour premium wines amidst panoramic city views at BLU Bar.All guests will have access to the peaceful gardens, large free-form pool and world-class dining options. Guests will also enjoy signing privileges at the nearby Traders Hotel, Singapore and Shangri-La's Rasa Sentosa Resort on Sentosa Island. A business centre with internet and meeting room facilities is available for the convenience of the business travellers as well. ... more   less 

Additional Information about Shangri-La Hotel, Singapore

Address: 22 Orange Grove Rd | Orchard Road, Singapore 258350, Singapore
Location: Singapore > Singapore
Price Range: $276 - $489 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Singapore 5*
Number of rooms: 747
Reservation Options:
TripAdvisor is proud to partner with Shangri-La Hotels and Resorts, Hotels.com, Booking.com, TripOnline SA, Travelocity, Hotwire, Ctrip TA, Odigeo, Expedia, Priceline, Agoda and Jetsetter so you can book your Shangri-La Hotel, Singapore reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Singapore
Shangri La Singapore
Hotel Style:
#1 Family Hotel in Singapore
#3 Romantic Hotel in Singapore
#4 Spa Hotel in Singapore
#6 Business Hotel in Singapore
#9 Luxury Hotel in Singapore
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