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1A Cuscaden Road Hotel Jen Tanglin Singapore, Singapore 249716 Singapore
Lowest prices for your stay
Hotel direct offer!A Suite Life at Tanglin
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$233
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Free cancellation until 12/09/22
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$232
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#85 of 382 hotels in Singapore
Location
4.3
Cleanliness
4.5
Service
4.4
Value
4.2
Travelers' Choice
Create memories around the hotel, steps away from the greenery at Botanic Gardens and the quaint enclave at Tanglin. Shangri-La Cares - Your Well-being In Our Care Our commitment to creating a comfortable and safe environment so you can cherish the moments that truly matter. Learn more about our health and safety commitment.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Karaoke
Babysitting
Parking garage
Wifi
Pool / beach towels
Swimming pool toys
Outdoor pool
Saltwater pool
Yoga room
Fitness / spa locker rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Vending machine
Poolside bar
Children's television networks
Kids pool
Highchairs available
Strollers
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Shops
Sun deck
Sun loungers / beach chairs
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Soundproof rooms
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Kitchenware
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Modern
Languages Spoken
English, Chinese, Burmese, Filipino and 4 more
Hotel links
Special Offer:Super Value Stay
1577Reviews79Q+A100Room tips
Traveler rating
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Most Recent
Michael L wrote a review Nov 26
Perth, Australia529 contributions50 helpful votes
+1
A week before check in I was given the option to upgrade different components of my stay via an email from the hotel. I saw value in the upgrade option to the Club Room and this made my travel experience extremely memorable. Staff were friendly at check in and allowed me to store my luggage as I reached the hotel in the morning before check in time. My room was clean and very comfortable with a fantastic view, the added perk was I could access the Club Room on my level through out the day (Between 12pm-9pm). There were refreshments served mid afternoon then a more substantial serving of foods during the evening where cocktails were also available. Tea, Coffee and a selection of other non alcoholic drinks were also available at all times along with light snacks. The swimming pool was large and of a good temperature. The breakfast buffet spread was massive with many different food stations available. Fresh juices and hot drinks could also be made. There was so much variety that it was impossible to try each type of food over the two mornings. I highly recommend paying the additional amount so that the breakfast is included with your stay. There was no MRT station close by to the hotel but you could catch buses that went past other MRT stations. A highly recommended hotel. Thankyou JEN Singapore Tanglin.
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Date of stay: October 2022Trip type: Traveled as a couple
Room Tip: As there is no MRT station near by learn the bus routes that past directly by the hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Paolo wrote a review May 2021
3 contributions5 helpful votes
Hotel's Favorite
Great hotel, friendly people, and lots of variety of food. I love the weekly activities and the motivational notes served with meals every day. My 21days wouldnt be that great without you all. Excellent job.
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Date of stay: May 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Communications HJTS, General Manager at JEN Singapore Tanglin by Shangri-La
Responded May 27, 2021
Dear PaoloDrilon, Thank you for the review. The team would like to wish you a hearty congratulations on successfully completing your SHN. We are delighted to know that the stay experience had been wonderful and that you enjoyed the support we provided. Best regards Vathsala Subramaniam, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Adalia wrote a review Nov 23
1 contribution1 helpful vote
We held our wedding lunch banquet at Hotel Jen Tanglin, under the good hands of Xinyi and Sandy. Our hotel coordinator Xinyi, was always prompt and patient in assisting us throughout our almost one year of planning. We really appreciate her constant check-ins and updates to ensure we were on track with the planning. On the actual day, we had a room to facilitate our tea ceremony, and our banquet managed by Sean & John went well - the service was commendable, and the dishes plus portions were well received. We upgraded our room to the Deluxe Suite, which was clean and well-maintained, and most importantly spacious enough to accommodate our makeup artist, photographer, family and bridal entourage. The hotel's shared carpark with Tanglin Mall is a bonus as our guests had ample parking lots, the newly opened TEL MRT line also provided great accessibility with the hotel located just right outside of Orchard Boulevard station. On top of that, there is direct access to Tanglin Mall from the hotel, with many dining options and a supermarket. Thank you Hotel Jen Tanglin for taking care of us, the overall experience was wonderful and we look forward to returning for our anniversary staycation!
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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HuskyMNL wrote a review Nov 19
Manila, Philippines268 contributions114 helpful votes
First the plus points: 1) The new TEL line MRT stops right in front of the hotel. That makes the public transport connection great. Please disregard old reviews that relied on the Orchard station. Now it's different. 2) The rooms are fine. Don't get distracted by the Shang branding. It is not. Far from. It is somewhere above Holiday Inn. Kind of a Mercure level. Big enough room. Decent beds, sheets, bath. Working desk. Does the job. There's a quite big pool. 3) Mall connects via walkway. Easy popping over to the supermarket, Starbucks and the rest. Downside: Check-In is a disaster. Under-manned. Slow even once you reach the counter. The self-service machine doesn't work. I saw multiple people work it the same time we lined up and they all gave up and joined the line. So? I would definitely recommend it for a quick weekend trip like we did. The value for money is quite good. Just don't expect Shang for the money. That's the wrong expectation. If you think "that's the nicest Holiday Inn I ever saw" you're about right.
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Date of stay: November 2022
Value
Rooms
Service
Room Tip: Facing the pool seems to be the better side
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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S L wrote a review Nov 18
Singapore, Singapore10 contributions3 helpful votes
Everything about this hotel was wrong from the get-go, and before. Prior to my stay in June, the hotel sent me an email saying that check-in time would change from 2pm-to-3pm, and provided no explanation whatsoever for the change. When I asked to cancel, they declined because it was 'non-refundable'. Hello? I booked the hotel with the understanding and agreement that the check-in was supposed to be at 2pm and you change the timings to whatever is in your favour? If you can change the tnc at your own whim and fancy, Why don't you change it to refundable booking as well? Next, check in was horrendously slow. There was a snaking queue and the self check-in machines were not working. Thirdly, room reservations mistook my room booking for one night when it was supposed to be for two nights. Reception booked me for one night temporarily and I had to personally call room reservations 4 times at the hotel to confirm that it was 2 nights, wasting more than half the day for them to 'get back to me', which of course they never did. Naturally, they couldn't offer an explanation for the error except for pointless words of apology. Finally, I emailed the hotel and shangri-la HQ for feedback and they didn't even get back to me. Very disappointed in this hotel and gave a bad impression of all other JEN properties around singapore and overseas. Have lost faith in the JEN brand and will never be going back to any JEN property. Clearly they just don't give a damn. Zero service recovery. Losing faith in the shangri-la brand as well since they didnt press the hotel for the matter, which shows how little they value their guests, but will still be giving the main Shangri-la property a try next year.
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Diamond member wrote a review Nov 14
Singapore, Singapore1 contribution1 helpful vote
Special shout out to mr.ZIAN in the breakfast buffet He always knows my prefered sitting area and has it made up right awsy when he sees me approaching . Checks on me thru out my meal service and directs other staff to do the same. Very courteous and respectfull at all times
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Date of stay: November 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jean wrote a review Nov 12
Jakarta, Indonesia30 contributions6 helpful votes
I stayed there for 1 night. They said i have my room upgraded and gave me the deluxe room on the top floor. It was the room at the end of the alley. Good size and clean room. However, there was a used towel hanging behind the bathroom door. They might missed to clean it since the hanger is behind the door. The location is good, 10 mnts walk to Orchard and close to Botanical Garden. It also next to Tanglin mall. But take some walk to the nearest bus stop. Above of all... I really love their breakfast. All of them are good. The thing that would bring me back to the hotel is their food.
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Date of stay: September 2022
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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David wrote a review Nov 12
Butuan, Philippines3 contributions
Had a nice comfortable stay with a king bed room and as we arrived later in the evening the check-in was smooth and quick, but there were some deficiencies in the room. There were no coffee-making facilities provided which in a 4 star hotel like this should be available. There were no brochures or any information about the hotel or recommended places to visit while in Singapore and no room service menus in case you want to dine in. We later found out that the menu is on the TV but there was no information on how to access it. One saving grace was the hotel being connected to a wonderful small mall that had a Starbucks coffee and many upmarket shops and restaurants, which made our stay much better.
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Date of stay: September 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lynne L wrote a review Nov 11
Scottish Highlands, United Kingdom3 contributions5 helpful votes
Lovely warm welcome on arrival. Room was clean and bed comfortable. Was a very quiet hotel, no noise from other guests considering how busy the hotel was during our stay. Walk in shower as requested. Staff very helpful. Restaurant had a great selection of foods.
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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NWNW666 wrote a review Nov 2
Bourne End, United Kingdom51 contributions12 helpful votes
Room was excellent overlooking the pool. However, long queues checking in AND checking out and ‘automatic’ check-in/out machines didn’t work! Restaurant felt very expensive for dinner and closed at 1030 hrs in the mornings so missed breakfast thru’ jet-lag! Meals served in bar area, but limited choice and served in takeaway containers and wooden cutlery. Beer nice and cold but only one choice of draft lager (Heineken). Good location for Botanical Gardens and easy using bus/metro system to get to/from hotel.
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Leave plenty of time for check-in and check-out!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$159 - $288 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
traders hotel singapore, singapore traders hotel, traders singapore
FORMERLY KNOWN AS
Hotel Jen Tanglin Singapore by Shangri-La
LOCATION
SingaporeSingaporeOrchard / Central Area/City Area
NUMBER OF ROOMS
565
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JEN SINGAPORE TANGLIN BY SHANGRI-LA $151 ($̶1̶7̶6̶) - Updated 2022 Prices & Hotel Reviews

Frequently Asked Questions about JEN Singapore Tanglin by Shangri-La
Which popular attractions are close to JEN Singapore Tanglin by Shangri-La?
Nearby attractions include Tanglin Mall (0.06 miles), Tanglin Shopping Centre (0.2 miles), and MAD Museum of Art & Design (0.2 miles).
What are some of the property amenities at JEN Singapore Tanglin by Shangri-La?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at JEN Singapore Tanglin by Shangri-La?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at JEN Singapore Tanglin by Shangri-La?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at JEN Singapore Tanglin by Shangri-La?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to JEN Singapore Tanglin by Shangri-La?
Conveniently located restaurants include Astor Bar, Manhattan, and Yan Ting.
Are there opportunities to exercise at JEN Singapore Tanglin by Shangri-La?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does JEN Singapore Tanglin by Shangri-La have an airport shuttle?
Yes, JEN Singapore Tanglin by Shangri-La offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does JEN Singapore Tanglin by Shangri-La have airport transportation?
Yes, JEN Singapore Tanglin by Shangri-La offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at JEN Singapore Tanglin by Shangri-La?
Yes, dry cleaning and laundry service are offered to guests.
Does JEN Singapore Tanglin by Shangri-La offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.