This review is to commend the excellent services at Tiffany’s Cafe and Restaurant. The specific people who were really accommodating, welcoming, helpful and very nice were Desmond, Agnes, ivy, Rosli, and Adam. These staff members were really patient in serving me and their services were just remarkable ! Happy with my visit to the restaurant :)
Stayed with family (3 rooms). First the good part - Great location. Most of cites are walking distance - China Town, Buddhist temple, Clark quay, Merlion etc. etc. There is an array of food joints in the mall opposite (connected by walkway with hotel). You easily stay here amble around and soak in Singapore. It is also well connected - MRT accessible from a side entrance and bus stop just in front. Not so Good part - Rooms are just about Ok. Restaurant and food is average. B'fast spread is limited. Bad Part - The cleanliness is terrible. Bathrooms have stains. The wood work in the rooms is pale. They clean rooms after 3 days (say it's COVID protocol). Extremely lethargic service. You have to call multiple times to get anything - water or tea bags. Trash is to be kept outside the room and takes forever to be removed. TV channels are very limited. .... Get the jist…
Superior bathtub. Deluxe has bathtub and separate standing shower. Executive club have bathtub and separate standing shower. Premier club has a big round oval shaped bathtub. Family and Suite has a big round oval shaped bathtub. Location is superb. Just opposite chinatown point. The place is connected by a sheltered walkway bridge. There is NTUC and many fast food restaurant in the mall. The hotel has free parking. Breakfast is at level 1. Per person is $25. The breakfast has scrambled egg, noodles, porridge, char siew bun, fish or chicken, bakery, salad, fruits, yoghurt, salmon, muffins, bread. The newly renovated room is smaller and no bathtub in the executive room. But the room has USB charging cable, and newly decorated bed back rest. There is a big 55 inch television at newly renovated room too. Some of the faults in some of the rooms. TV will not work if the weather is too hot in the afternoon. Fridge is not cold if the weather is hot. Hot water might be too hot, and hard to tilt to cold water. Some fridge is with yellow stains. Some TV will have signal and antenna issue, technican might take up to 2 hours to fix it. The hotel staff will not let you change room usually.…
The stuff was very kind and helpful in all the process, especially Mae in the front desk. I was served despite coming early for my check in. The room is very clean and big and with a great view. The location is very suitable for my business. I will visit again.
Had a 3d2n stay for our second visit at Furama City Centre and we would like to commend Ivy and Ray for their exceptional service at the Executive Lounge :) will definitely be back for our third visit!
I stay here for 7 nights. Every nights I came from here for the cocktail service. Ivy always kindly give her smile and ask what drinks would I want. Really thanks for her service in these days I have been.
I stay 3 nights 4 days in Furama City Center, (May 2nd-May 5th, 2022) the design of the hotel really Unique and the location really near to everywhere 5/5 for the FO team, 4.5/5 for the room, 3/5 for the breakfast I would like to say thank you to all the staff especially to Yuna, Kelly, Aiden and all staff behind the DTS, you guys did your job so so so so well 10/10 for me, ever though i had a lot of requests or comments or something that make you guys sometimes confused, but you guys really implemented the LEARN method so well in here, thank you for listen, understand, and help me, I hope you guys really love your job as you treat your guest like you treat your family. this is my first trip to Singapore and such a fun and memorable trip for me, I really do hope I can go back here again really soon, thank you for everything folks, keep it up your good work.…
Big room with excellent location. Would like to commend staff Mae for her excellent service. We were given a room upgrade as she knew the room was booked for my friend's birthday. Selection for buffet breakfast was good too.
Very friendly and nice ,good host very welcoming and very funny and helpful we always enjoy our visit at executive lounge with them and the food is very tasty for maria ,rae ,ivy and chef edison. Looking forward to coming back soon!
The club room additional benefit is just the complimentary snacks 6-8pm. The Club lounge staff (Thae) is very rude. She didn’t even allow me to take water saying it is not self service. Another staff (Ivy) came to ask but the first one didn’t allow her to take order. Very unprofessional. Hotel need to teach the staff to be more polite. Not going to come back again.