Came to this customer oriented hotel for a staycation with our pet. We (even the dog) were warmly welcomed by the guest relations officer. Every staff to the manager are service oriented and friendly to the guests. We feel welcomed and at home. Location of hotel is at a quiet road near Orchard Road. We checked into its Boulevard Room which has a good view of the Orchard shopping belt. The room is spacious and we love their attention to detail when we told them the breed of our dog and the occasion we were celebrating the dog's birthday . Such that they prepared a gift for our pet and also arrange a cushion with a pic of our dog breed. The food is very amazing. And the quality of food they use for breakfast and in room dining from the one Michelin Starred Chinese restaurant, is good and high-end. We went to another five star hotel the next day, and we can then clearly see that quality comparison in terms of food between four seasons and the five star hotel. Four Seasons' food quality is definitely a level above. …
Very well located within close walking distance to Orchard road. Rooms are all large and comfortable with very good amenities. Personalised service + great staff. The breakfast buffet is always a highlight of four seasons Hotels! Jiang-Nan restaurant is not to be missed. Excellent Michelin starred dimsum. Looking forward for our next trip to Singapore!
The best staycation I've had with my close friends from 2-4 Jan 2021. From concierge, front desk, One Ninety Nine to the hotel cafe, service was exemplary. We had such personalised service right up to the details and nothing was compromised. Special shout out to Capt Jumain, Alex from front desk and many others who made our visit very special. Definitely coming back for more stays. It helps it's a pet friendly hotel. Well done 4 Seasons! And of course special delivery of goodies from the Regional VP💜
Our two main takeaways from this staycation was how massive the rooms were, and how personable the service is. Let's just say that the Four Seasons Singapore is hiring all the right people, because we were very impressed with all the staff we interacted with - Yani from the operator, Jean, Gigi and Alex from front office, Chenin from the spa, and more. Thank you to Aisyah for arranging the late checkout for us also...! We were shocked at how generous the layout of the rooms are, absolutely no space was spared in the design. I daresay that these are among the largest guest rooms in the Singapore 5 star hotel scene.
Great guest rooms. Excellent service from hotel staff. For food, Breakfast at one-ninety restaurant was average however, dinner at Jiang-nan Chun restaurant was good. Swimming pool is typically not for young kids (age 1-5). It’s more for older kids however, still had a good experience. Didn’t have a chance to use the hotel spa services as I was not able to get a slot during the stay, a bit disappointed. In general, Good experience staycation with family and will definitely be back.
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