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Grand Copthorne Waterfront Hotel

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1,873 Reviews from our TripAdvisor Community

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Showing 1,640: English reviews
Chino, California
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 26, 2013

There for a week on business, in comparison to other places I stay for business or pleasure this room was quite small. Bed and pillow were comfortable however. Breakfast, which was included in price was excellent, lots of options. Staff was friendly, close to riverfront, many restaurants and bars, beautiful at night! Romantic as well if traveling with your partner.... More 

Helpful?
Thank 1fitphotoguy
Marcom_Manager_GCW, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear 1fitphotoguy Thank you for your feedback on our hotel. We are delighted that you had a comfortable sleep experience and appreciated the location of the hotel. We are glad that you enjoyed the breakfast. With regard to the carpet issue, I would like to invite you to contact us directly at enquiry.gcw@millenniumhotels.com in order to work together to resolve... More 

Singapore, Singapore
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed November 26, 2013

The emergency exits all lead to dead ends. And all doors leading to so called exits are self locking - which means we could be trapped in the staircase where air is stiff. This is dangerous. Please do something about it. At least remove the misleading signs!! Service was bad. My colleague asked for warm water. We waited 1.5 hrs... More 

Helpful?
Thank vyv2
Marcom_Manager_GCW, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear vyv2 Thank you for your review of our hotel. We are keen to resolve any misconception or misunderstanding and therefore we invite you to contact us directly at enquiry.gcw@millenniumhotels.com so we can work together to restore your confidence in us. More 

Christchurch, Canterbury, New Zealand
Level Contributor
70 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed November 20, 2013

Lovely hotel,very good staff,esp Ali and Joseph at the front!!!rooms spacious,and the bathroom shower outstanding. Quite expensive food and alcohol though which was disappointing as would have loved to eat and drink in hotel. $17 for a glass of beer!!!

Helpful?
Thank Margie F
Marcom_Manager_GCW, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Margie F Thank you for your feedback on our hotel. We are happy that you have enjoyed your stay and found the hotel rooms spacious and the bathroom shower outstanding. We will convey your comments on Ali and Joseph to them. Thank you also for your advice on our beverage price. We shall take this into consideration. We look... More 

Singapore, Singapore
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed November 20, 2013

Located around river view, quite accessible to town area.My family and i stay for a night in this hotel. We check in abt 3pm in the afternoon. We were given 16 floor in the hotel. The room was spacious and clean. We also request for a baby cot, it takes less than 10 mins for the housekeeping to set up... More 

Helpful?
Thank raymond_tck
Marcom_Manager_GCW, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Raymond_tck Thank you for the excellent review of our hotel. We are delighted that you appreciated the location, the room and our service. We look forward to welcoming you back to the Grand Copthorne Waterfront Hotel. More 

Singapore, Singapore
Level Contributor
194 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 390 helpful votes
4 of 5 stars Reviewed November 19, 2013 via mobile

This hotel is a well known landmark in singapore and is popular with locals and taxis. Its a tall tower boasting 30+ floors. I suggest you opt for an higher up floor for a good view of clarke quay and the river. The rooms are quite cosy and compact. They are quite smaller compared to other equal class hotels around... More 

Helpful?
1 Thank yssunil
Marcom_Manager_GCW, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Yssunil Thank you for your feedback on our hotel. We are happy that you found the room cosy and enjoyed the view. We will continue to work on improving our service, food quality and facilities and appreciate your observations. We look forward to welcoming you back to the Grand Copthorne Waterfront Hotel. More 

Perth, Australia
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed November 18, 2013

We stayed at this motel in October 2013 and can only say great things about this amazing motel. First class service, beautiful room with incredible Singapore river view. Shuttle bus service to Orchard road. Tours were organised at the concierge desk and these were all first class and value for money. Will be staying again for sure.

Helpful?
Thank TravellerDave60
Marcom_Manager_GCW, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear TravellerDave60 Thank you for your positive feedback on our hotel. We are glad that you enjoyed the service, the room and the wonderful Singapore river view. We look forward to welcoming you back to the Grand Copthorne Waterfront Hotel. More 

Singapore, Singapore
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed November 17, 2013

I really like this hotel as the club Zouk is conveniently located right next to it, great for party-goers. The staff are very friendly, from the bellman to the receptionists to the telephone operators!! We had a high floor and the view is fantastic, overlooking the city and other hotels. I supposed the hotel has many rooms, because there are... More 

Helpful?
Thank Elise C
Marcom_Manager_GCW, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Elise C Thank you for the complimentary review of our hotel. We are happy that you found the location most suitable for your visit and our staff friendly and the security good. We look forward to welcoming you back to the Grand Copthorne Waterfront Hotel. More 

Orange County, California
Level Contributor
35 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed November 13, 2013

A friend and I stayed at the Grand Copthorne in October. We were visiting an uncle, who was staying at the hotel for an extended business trip. He was staying in the Executive Residence suites within the hotel. The hotel itself is gorgeous! Located, steps from the Singapore river, with walkways up and down the waterfront. There are tons of... More 

Helpful?
Thank allierskine
Marcom_Manager_GCW, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear allierskine Thank you for the marvellous feedback on our hotel. We are delighted by the fantastic review of our location, Executive Club Lounge and service. We look forward to welcoming you back to the Grand Copthorne Waterfront Hotel. More 

Newcastle upon Tyne, England
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed November 11, 2013

We have stayed in the Grand Copthorne twice in the last 2 weeks,during a holiday in the Far East. On both occasions we were overwhelmed by the attentiveness and friendliness off the staff, nothing was too much trouble. Our rooms were of the highest quality, clean, well appointed and of a good size. The location of the property is perfect,... More 

Helpful?
Thank JillHo
Marcom_Manager_GCW, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear JillHo Thank you for your fantastic feedback on our hotel. We are delighted that you found our staff attentive and friendly and the rooms clean and well appointed. We look forward to welcoming you back to the Grand Copthorne Waterfront Hotel. More 

Chennai (Madras), India
1 review
4 of 5 stars Reviewed November 7, 2013

Nice location, noise free, free hourly shuttle service to Orchard Road. Great to walk along the riverside full of restaurants till Clark's Quay. Rooms are small with little space to walk around. Bath rooms need makeover. Wi-Fi is chargeable. Tariff at the restaurants is on the higher side. Staff are cooperative and hospitable. Did not have chance to review the... More 

Helpful?
Thank Chnsug
Marcom_Manager_GCW, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Chnsug Thank you for your good review of our hotel. We are happy that you liked the location and found our staff cooperative and hospitable. We look forward to welcoming you back to the Grand Copthorne Waterfront Hotel. More 

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Staying in The Quays

Neighborhood Profile
The Quays
From Marina Bay, a walk along Singapore River will take you through the three Quays of the city, each offering a very different atmosphere. Boat Quay features historical sites and a buzzing riverfront vibe. Clarke Quay caters to the party crowd, while Robertson Quay appeals to the leisurely wanderer. Weekends at Robertson Quay and Martin Road also give a peek into the lives of expats in Singapore, as the riverfront teems with joggers, dog walkers, and those getting their caffeine fix over brunch or enjoying a burger and a beer. No matter what you’re up for, the three Quays have something to keep you happy, day or night.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service

Additional Information about Grand Copthorne Waterfront Hotel

Address: 392 Havelock Road, Singapore 169663, Singapore
Location: Singapore > Singapore > The Quays
Price Range: $143 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Copthorne Waterfront Hotel 4.5*
Number of rooms: 550
Reservation Options:
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Also Known As:
Hotel Grand Copthorne Waterfront
Grand Copthorne Waterfront Hotel Singapore
Hotel Style:
#32 Spa Hotel in Singapore
#72 Romantic Hotel in Singapore
#78 Luxury Hotel in Singapore
#81 Business Hotel in Singapore
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