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Grand Copthorne Waterfront Hotel

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2,143 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Copthorne Waterfront Hotel
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Showing 1,877: English reviews
Singapore, Singapore
Reviewed 1 week ago via mobile

Went for the buffet with my family. I like the oysters, mussels, clams and tandoori chicken. The satay is delicious too! I must say the chefs at the counter are very friendly. Especially the one at the laksa counter. Had a privileged tour by the Asst Director of Marcom too. First time I visited a hotel whom a senior management...

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Helpful?
Thank LimGK
Yogeswaran_Veerasamy, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear LimGK, Thank you for sharing a review following your recent visit to our hotel. It is our pleasure to know that you enjoyed your dining experience at our interactive buffet restaurant, Food Capital. We look forward to welcoming you back to the Grand Copthorne Waterfront Hotel. Yours sincerely Yogeswaran Veerasamy Hotel Manager

Reviewed 1 week ago

Mr. Robert and Mr. Kumar assisted my clients and me with everything they could and made my clients stay a pleasant one. Thanks Mr. Robert and Mr.Kumar from the concierge. I would recommend this hotel for those travelling to Singapore for business.

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Helpful?
Thank Vanan N
Yogeswaran_Veerasamy, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Vanan N, Thank you for your recommendation of our hotel. It is with delight to know that our staff, Robert and Kumar have exceeded your expectations during your visit to our hotel. The pleasure will be ours to welcome you back to the Grand Copthorne Waterfront Hotel in the near future. Yours sincerely Yogeswaran Veerasamy Hotel Manager

Reviewed 1 week ago

There are a few things I look for when booking a hotel stay which include location, price,speed of check in/out,a clean and comfortable room and a big breakfast spread. The Grand Copthorne offers this in bucket loads. The hotel is conveniently situated on the banks of the Singapore river with Robertson & Clark Quays in walking distance.The hotel also offers...

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Helpful?
Thank Steven V
Yogeswaran_Veerasamy, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Steven V, Thank you for sharing a review of our hotel following your recent stay with us. It is heartening to receive your positive commendation for the team. It will definitely serve as an encouragement for the team to continue striving towards exceeding our guests’ expectations each time they stay or dine with us. We can’t wait to welcome...

Singapore, Singapore
Reviewed 2 weeks ago via mobile

We booked the buffet through mobile app and the dinner was fabulous. The service was fantastic especially a server name Ronald if i am not mistaken. He able to provide information that we are enquire. Have good product knowledge. Will definitely recommend this buffet to others!

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Helpful?
Thank Rachel N
Yogeswaran_Veerasamy, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Rachel N, Thank you for taking the time to share a review of our hotel. It is heartening to know that our staff, Ronald has exceeded your expectations while you dined with us at our interactive buffet restaurant, Food Capital. We can’t wait to welcome you back for another memorable experience at the Grand Copthorne Waterfront Hotel. Yours sincerely...

Johor Bahru, Malaysia
Reviewed 2 weeks ago

Good location with excellent service from the door, Concierge, arrival, dinning till we leave every one were so helpfull. Special metion Robert and Kumar were supperb, this two gents made my tour planing and transport arrangemnts so easy, which they alway asked me if there is anything else that they can assist. Which make me fell home thank you guys...

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Helpful?
Thank shampinkangel
Yogeswaran_Veerasamy, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear shampinkangel, Thank you for staying with us while on business. Your positive commendation for the Front Office team is greatly appreciated. It will definitely serve as an encouragement for the team to continue striving towards exceeding our guests’ expectations each time they stay or dine with us. We can’t wait to welcome you back to the Grand Copthorne Waterfront...

Antwerp
Reviewed 2 weeks ago

We stayed at the grand copthorne for 6 nights during a citytrip in Singapore. The first impression was Wow, nice place. Our room was really spacious on the 17th floor, but we could see some marks of the time here and there, that you don't really expect in a five stars... We were really enthousiasts about the smartphone (Handy) we...

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Helpful?
Thank Alice010203
Yogeswaran_Veerasamy, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Alice010203, Thank you for your feedback on the issues that you have brought to my attention. I have spoken to the team and please rest assured that similar incidents will not occur during your next stay with us. Your positive commendation on our team at Tempo bar is greatly appreciated. It will definitely serve as an encouragement for them...

sunderland
Reviewed 2 weeks ago

I booked to stay at this hotel for two nights on my way to Australia and one night next week on my return, I paid extra for a premium room overlooking the creek what I got was a room at he front overlooking a building site, the following morning we went down for breakfast and the staff were chasing us...

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Helpful?
1Thank silversurfer7346
Yogeswaran_Veerasamy, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear silversurfer7346, Thank you for writing a review of our hotel. It is with regret to know that you did not enjoy your previous stay with us. We sincerely apologise for the service shortfall that you may have experienced. With regard to breakfast, we would like to share with you that breakfast is served till 10.30am daily and we apologise...

Reviewed 2 weeks ago

I used this hotel a lot, but not now. arriving from to this hotel after a 13 hour flight, booked in, handed over my credit card so i could be charged for anything that i purchased in the hotel. before going up to our room sleep went to the piano lounge for a night cap. Were directed to this room...

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Helpful?
1Thank Roy G
Yogeswaran_Veerasamy, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Roy G, Thank you for writing a review of our hotel. It is with regret to know that you were not too satisfied with your previous stay at our hotel. We sincerely apologise for any inconvenience that you may have experienced. Your feedback is greatly appreciated and please be assured that we are constantly providing training for the team...

Gold Coast, Australia
Reviewed 2 weeks ago

the hotel has good central position this is the 3rd time have stayed at hotel felt for the price starting to look a bit tired buffet breakfast has always been great vast selection of western and Asian food rooms are of good size wi fi in rooms fair

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Helpful?
Thank Daniel W
Yogeswaran_Veerasamy, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Daniel W, Thank you for your support of our hotel. We are happy to know that you enjoyed breakfast served at our interactive buffet restaurant, Food Capital. The pleasure will be ours to welcome you back to the Grand Copthorne Waterfront Hotel. Yours sincerely Yogeswaran Veerasamy Hotel Manager

Yate, United Kingdom
Reviewed 2 weeks ago

A well placed hotel on the riverfront. Depending on which floor you are on, there are spectacular views of the city. Considered more of a business hotel, it still caters for the tourist. Breakfast covers all nationalities and is plentiful. Tea and coffee making facilities are available in the rooms, which are comfortable and spacious. There is an attached restaurant...

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Helpful?
Thank maggiw1979
Yogeswaran_Veerasamy, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear maggiw1979, Thank you for taking the time to share a wonderful review of our hotel. It is with delight to know that you had an enjoyable stay with us and especially liked breakfast served at our interactive buffet restaurant, Food Capital and the picturesque view from the hotel. We can’t wait to welcome you back to the Grand Copthorne...

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Staying in The Quays

Neighborhood Profile
The Quays
From Marina Bay, a walk along Singapore River will take you through the three Quays of the city, each offering a very different atmosphere. Boat Quay features historical sites and a buzzing riverfront vibe. Clarke Quay caters to the party crowd, while Robertson Quay appeals to the leisurely wanderer. Weekends at Robertson Quay and Martin Road also give a peek into the lives of expats in Singapore, as the riverfront teems with joggers, dog walkers, and those getting their caffeine fix over brunch or enjoying a burger and a beer. No matter what you’re up for, the three Quays have something to keep you happy, day or night.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Food Capital
Food Capital
Cuisines: International, Asian, Chinese
Grissini
Grissini
Cuisines: Italian
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Grand Copthorne Waterfront Hotel

Address: 392 Havelock Road, Singapore 169663, Singapore
Location: Singapore > Singapore > The Quays
Price Range: $130 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Copthorne Waterfront Hotel 4.5*
Number of rooms: 550
Reservation Options:
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Also Known As:
Hotel Grand Copthorne Waterfront
Grand Copthorne Waterfront Hotel Singapore
Hotel Style:
#32 Spa Hotel in Singapore
#72 Romantic Hotel in Singapore
#81 Business Hotel in Singapore
#82 Luxury Hotel in Singapore
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Questions & Answers

Here's what travelers have asked, with answers from Grand Copthorne Waterfront Hotel staff and other travelers.
44 questions
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Questions? Get answers from Grand Copthorne Waterfront Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“aks for the river facing rooms.. u can see the views till the Marina”
 of 5 bubbles gaydenc, 4 days ago | Read review
“rooms with waterfront view”
 of 5 bubbles Alice010203, 2 weeks ago | Read review
“Any rooms overlooking the creek”
 of 5 bubbles silversurfer7346, 2 weeks ago | Read review
“do not go if it has any sort of renovation work”
 of 5 bubbles 978royg, 2 weeks ago | Read review
“If you want a city or riverfront view, the staff will try and accommodate”
 of 5 bubbles maggiw1979, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question