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Grand Copthorne Waterfront Hotel

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Grand Copthorne Waterfront Hotel
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1,762 Reviews from our TripAdvisor Community

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Showing 1,547: English reviews
1 review
5 of 5 stars Reviewed 2 days ago NEW

We are very happy with this dining place at food capital. Always a frequent customer. Wide selection of quality food accompanied with very friendly staff. We are now a regular and wouldn't think of going to other buffet outlet. Highly recommended! 👍🏼

Helpful?
Thank Joeann F
Quezon City, Philippines
Level Contributor
12 reviews
5 of 5 stars Reviewed 2 days ago NEW

This hotel is very nice, efficient, elegant, friendly, comfortable! I highly recommend. There are even daily free shuttle buses several times day and night to bring you to different major areas of Singapore.

Helpful?
Thank AsianZorro
Melbourne, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

One word to describe the experience - rude. I travel a ton and rarely notice rudeness. But this hotel and the front of staff are appalling. From the people not allowing my uber to park out front to the front desk staff who make you stand for 20 mins without an apology. Absolutely rubbish. Choose a different hotel.

Helpful?
Thank nholmes2016
Jakarta, Indonesia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

My kids loved this hotel and the breakfast buffet. We have stayed in several hotels in Singapore and find this hotel very family friendly. The rate are good and the hotel offers a shuttle and many other services. The location is good even though is not close to orchard road it's not that far as well. A short taxi or... More 

Helpful?
Thank Rhoda A
Vincent_Le_Gorrec, General Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Rhoda A, Thank you for sharing a positive review of our hotel. We are happy to know that you and your family had a comfortable stay with us. The pleasure will be ours to welcome you back in the not too distant future. More 

Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Last visited this hotel 7yrs ago for the buffet dinner. Now know as Food Capital. Excellent environment, best service and helpful staff render specially by Mohd Ali and Team, great menu choice and really decent food at affordable price. Definitely will be back again once i touch down at Singapore.

Helpful?
1 Thank HLChin
Vincent_Le_Gorrec, General Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear HLChin, Thank you for sharing your experience following a recent visit to our hotel. It is with delight to know that you had a memorable dining experience at our buffet restaurant, Food Capital. Your kind endorsement of the service of our staff is greatly appreciated and encourages the team to exceed guests’ expectations. We can’t wait to welcome you... More 

Lagos, Portugal
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

I arrived into what was a train station environment with not enough desks to cope with the influx of people checking in. Check in was fast but not the demand management. I spent two days there, with no hot water to the shower and I could have started my own vegetable patch in the dust which sat on the skirting... More 

Helpful?
Thank Ajt8262
Vincent_Le_Gorrec, General Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Ajt8262, Thank you for taking the time to write a review of our hotel. It is with regret to know that you were disappointed with your stay at our hotel. We sincerely apologise for any inconvenience that you may have experienced while staying with us. Please drop us a line at enquiry.gcw@millenniumhotels.com for us to get to know you... More 

Ghaziabad, Uttar Pradesh, India
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed here for 1 night.. hotel was nice.. amazing view of Waterfront. Liked the food here as it was full of varieties and tasty too.. but pool was very small and room was not spacious... overall nice experience

Helpful?
1 Thank Shikha2012
Vincent_Le_Gorrec, General Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Shikha2012, Thank you for sharing your feedback with us. We are delighted to know that you had a pleasant stay at our hotel. The pleasure will be ours to welcome you back in the not too distant future. More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

On 19 July 2016, I had a wonderful lunch buffet which has a good spread of Western, Japanese and Asian food. The newly renovated restaurant has a good ambiance, and the Service staffs are attentive and helpful. Would definitely come back again.

Helpful?
3 Thank Mark P
Vincent_Le_Gorrec, General Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Mark P, Thank you for taking the time to share your wonderful commendation for our buffet restaurant, Food Capital. It is our pleasure to know that you had an enjoyable dining experience and that the service of our staff has exceeded your expectations. We can’t wait to welcome you back to the Grand Copthorne Waterfront Hotel. More 

Johor Bahru, Malaysia
Level Contributor
56 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here for two nights and the room was comfortable, and quite. Staff were friendly and very helpful. I did book a water view room but could barely see the river not what I was expecting. Thought the hotel bar closed a little early at 12am for Friday night. The bed cover was ripped and had one seam unstitched. Breakfast... More 

Helpful?
1 Thank socal586
Vincent_Le_Gorrec, General Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear socal586, Thank you for your review of our hotel. We are happy to know that you had a comfortable stay with us, and enjoyed dining at our buffet restaurant, Food Capital. Your feedback on the opening hours of our Tempo bar is greatly appreciated. We look forward to welcoming you back to the Grand Copthorne Waterfront Hotel. More 

Point Pleasant, New Jersey
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I checked in on 18 of July. This was definitely the worst hotel experience I've ever had. I was so scared and shocked by the room condition! There were so many yellow and brown stains on the bed sheet, and black dots all over one of the pillow. What's worse? Another pillow got some holes, like rats lived there! What... More 

Helpful?
1 Thank Hilary S
Vincent_Le_Gorrec, General Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Hilary S, Thank you for taking the time to share your feedback with us. It is with regret to know you did not enjoy your stay at our hotel. We sincerely apologise for the shortfall in service standard that you may have experienced while staying with us. Please drop us a line at enquiry.gcw@millenniumhotels.com for us to get to... More 

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Staying in The Quays

Neighborhood Profile
The Quays
From Marina Bay, a walk along Singapore River will take you through the three Quays of the city, each offering a very different atmosphere. Boat Quay features historical sites and a buzzing riverfront vibe. Clarke Quay caters to the party crowd, while Robertson Quay appeals to the leisurely wanderer. Weekends at Robertson Quay and Martin Road also give a peek into the lives of expats in Singapore, as the riverfront teems with joggers, dog walkers, and those getting their caffeine fix over brunch or enjoying a burger and a beer. No matter what you’re up for, the three Quays have something to keep you happy, day or night.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Grand Copthorne Waterfront Hotel

Address: 392 Havelock Road, Singapore 169663, Singapore
Location: Singapore > Singapore > The Quays
Price Range: $149 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Copthorne Waterfront Hotel 4.5*
Number of rooms: 550
Reservation Options:
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Also Known As:
Hotel Grand Copthorne Waterfront
Grand Copthorne Waterfront Hotel Singapore
Hotel Style:
#36 Spa Hotel in Singapore
#72 Romantic Hotel in Singapore
#82 Business Hotel in Singapore
#91 Luxury Hotel in Singapore
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