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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 08/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Raffles Hotel Singapore
Updated 08/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#13 of 364 hotels in Singapore
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
Experience Raffles’ charming ambience and legendary service at the newly restored hotel. Enjoy newly opened bars, restaurants, courtyards, and social areas; spaces designed to make Raffles the place to meet, spend time, shop and celebrate. Long Bar returns fully restored and continues its proud tradition as the Home of the Singapore Sling. Raffles Hotel is one of Singapore's most graceful landmarks. This luxury Singapore hotel celebrates a tradition of unwavering service excellence spanning more than 125 years. Immortalized in the novels of Somerset Maugham and Rudyard Kipling, Raffles Hotel, Singapore’s colonial-styled architecture and lush tropical gardens exude an atmosphere of timeless elegance. This luxurious Singapore hotel lies in the heart of the city, in close proximity to the banking and financial districts, Raffles City Convention Centre, Singapore International Convention and Exhibition Centre (SICEC), as well as leisure attractions including the casino at Marina Bay; the cultural sights of Arab Street and Chinatown and shopping at Raffles City shopping mall and Orchard Road shopping belt.
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Room & Suite (1,089)1,089
Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Entertainment staff
Babysitting
Business Center with Internet Access
Parking
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Special diet menus
Poolside bar
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Butler service
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Hair dryer
Safe
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Classic
Languages Spoken
English, French, Chinese, Filipino and 1 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
472Restaurantswithin 0.3 miles
58Attractionswithin 0.3 miles
Contact
1 Beach Road, Singapore 189673 Singapore
Getting there
Raffles PlaceSingapore Mass Rapid Transit16 min
Telok AyerSingapore Mass Rapid Transit20 min
4,965Reviews89Q+A100Room tips
Reviews
Traveler rating
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- English
Popular mentions
+1
We decided to experience the hype about Raffles Hotel after watching their documentary at Channel News Asia. As such, I used my SRV for a stay here for 2 nights. I completed their pre-arrival check in so that really sped up the check-in process. We were led to our Courtyard Suite immediately by the service staff at the lobby. The room was huge and well-appointed. Our butler didn't manage to show us around our room as we had a lunch reservation and we couldn't wait for her. I guess she was busy but she did say she would come by later. We tried their in-room dining and the food was excellent. We didn't had to wait for the food to be delivered and our butler did a good job laying out the food for us. Breakfast was a mixed affair as on the 2nd day, my wife was served bacon in her omelette when she specifically asked to exclude it. This is a huge disappointment as it shows that the kitchen staff are careless when dealing with specific requests. Another aspect of the stay which we were disappointed was how the check-out process pan out. I understand that the Covid situation changes the experience but they promised to call us from 10am to 12pm to confirm our final bill but no such call happened. We gave up and check out and I'm surprised the butler didn't even call to offer luggage assistance. We made our way to the lobby and took a cab out. We stayed at other prestigious hotels and we never experienced such an indifferent check out experience. I received a call from one of the staff only when I reached home. Overall, we enjoyed our stay but the end ruined it for us. We have stayed in better properties than this. …
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Date of stay: April 2021Trip type: Traveled as a couple
Room Tip: Don't have too high expectations.
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+1
Hotel's Favorite
This was the second time in the Grand Dame each time back the experience was better than the last. We spent all our vacation days in 2020 on staycations and it would be an understatement if we said that the service at Raffles is second to none. We have travelled widely and stayed at hotels of every category - but we are proud that the best hotel is actually in our own backyard. The Raffles team has surpassed all of our expectations. From the comfortable limo ride to the warm welcome of the entire team at the front, the seamless check in, the attention to details by the butler. Everything was perfect this time! There were even little touches to enhance the already-opulent experience - the offer to take a photo as you walk into the beautiful lobby, the welcome Singapore Sling and the in-room high tea. Thank you for the best experience yet in Raffles. With that, how can I not return?…
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Date of stay: February 2021
Rooms
Service
Sleep Quality
Room Tip: Choose a Palm Court Suite that is located away from the road
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Helpful
The hotel didn't inspire confidence at first, given the replies before payment. Wrong dates given in emails, slow replies. After payment, it was as though another team took over completely, and replies were speedy. Replies after the stay seem to have slowed down. This was the only inconsistent thing about Raffles, which makes me feel like quality service is only for the people who have paid up for their trip. That being said, I still found my experience with Raffles pleasant. I arrived at Raffles and a photo was taken for us at the grand lobby. I expected to be sold the photo, but it was printed for us and left in the suite's table during the turn down service. The service staff also escorted me and my guests to the suite, which they felt was a personal touch as well. Staff also knew us by names, which was pretty amazing. What made the experience for me was the butler service. I've never seen such a quick response to my requests at other hotels under Accor. I made requests for - Breakfast outside my room (delivered under 30 minutes, they need to setup the entire set menu) - Extra bathrobes (delivered in 10-15 minutes) - Inclusion of my family members on the history tour - Ice Bucket (delivered in 10-15 minutes) - Wine Bucket with Ice (delivered in 10-15 minutes) and there wasn't a time where i ever doubted if they would deliver. I was upgraded to the Personality Suite (booked Palm Court Suite) and really appreciated it. The Personality Suite was in a more secluded area, so it was good for us. The history tour was amazing too ! They helped us to take photos so we did not have to worry about it. Lastly, I wished that it was clearer to Accorplus members on their privileges. Raffles is under Accor, but i was not sure if having Accor status (Gold) made my experience any more rewarding. They do their best for everyone, which is a good thing in itself, but i might be tempted to book over 3rd party sites over Accor, if the privileges are not made clear.…
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Review collected in partnership with Accorhotels.com
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Although we made a very last-minute booking, the hotel managed to get the room ready for about an hour. Our butler, Sue Xian was excellent. The staff were very welcoming and efficient housekeeping service. Check-in and check-out process was very smooth. Despite being in the city, our room was quiet. kids love to stay here.
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Review collected in partnership with Accorhotels.com
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
I tried to call Raffles hotel mainline last evening regarding my high tea reservation for today (07 apr 21). I was placed on hold for 26mins + without managing to speak to anyone. See screen grab. My friend also attempted to call the hotel twice during office hours on the same day. Likewise no one picked up. I gave up eventually and I leave a message on their Facebook messenger. I received a call back at 3pm today, i told the lady (did not managed to get her name) that I am already in the hotel lobby. Without asking what was my initial request, Her immediate response, "oh ok, goodbye then" I asked if she is coming to the lobby to speak to me, which she responded as no. She is not located in the hotel but in another office. I shared with her my feedback regarding lack of manpower/ response(?) for hotel phone lines. No explanation was offered, except asking me what time did we made the call. Her nonchalant attitude infuriated me. The service from Raffles hotel is disappointing, no where near 5 star. I believed any restaurants out there already have better service than Raffles. Minimally, they picked up their calls.…
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Date of stay: April 2021Trip type: Traveled with friends
Helpful
PRICE RANGE
$540 - $892 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
singapore raffles hotel, raffles hotel singapore, raffles singapore
LOCATION
SingaporeSingaporeCity Hall / Downtown Core/Downtown Singapore / Central Area/City Area
NUMBER OF ROOMS
115
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Claim Your Listing Frequently Asked Questions about Raffles Hotel Singapore
Which popular attractions are close to Raffles Hotel Singapore?
Nearby attractions include Pororo Park Singapore (0.3 miles), Chijmes (0.2 miles), and Loof (0.1 miles).
What are some of the property amenities at Raffles Hotel Singapore?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Raffles Hotel Singapore?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Raffles Hotel Singapore?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Raffles Hotel Singapore?
Yes, paid private parking on-site and paid public parking nearby are available to guests.
What are some restaurants close to Raffles Hotel Singapore?
Conveniently located restaurants include Entre-Nous creperie, Akira Back, and Fu Lin Men Chinese Restaurant (SRC).
Are there opportunities to exercise at Raffles Hotel Singapore?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Is Raffles Hotel Singapore located near the city center?
Yes, it is 0.7 miles away from the center of Singapore.
Are any cleaning services offered at Raffles Hotel Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does Raffles Hotel Singapore offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Raffles Hotel Singapore?
The staff speaks multiple languages, including English, French, German, Chinese, and Filipino.