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Raffles Hotel Singapore

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Traveler (5349)
Room & Suite (1215)
Videos (1)
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About

#21 of 342 hotels in Singapore
Location
4.8
Cleanliness
4.8
Service
4.7
Value
4.2
2023 Travelers' Choice Best of the Best
Experience Raffles’ charming ambience and legendary service at the newly restored hotel. Enjoy newly opened bars, restaurants, courtyards, and social areas; spaces designed to make Raffles the place to meet, spend time, shop and celebrate. Long Bar returns fully restored and continues its proud tradition as the Home of the Singapore Sling. Raffles Hotel is one of Singapore's most graceful landmarks. This luxury Singapore hotel celebrates a tradition of unwavering service excellence spanning more than 125 years. Immortalized in the novels of Somerset Maugham and Rudyard Kipling, Raffles Hotel, Singapore’s colonial-styled architecture and lush tropical gardens exude an atmosphere of timeless elegance. This luxurious Singapore hotel lies in the heart of the city, in close proximity to the banking and financial districts, Raffles City Convention Centre, Singapore International Convention and Exhibition Centre (SICEC), as well as leisure attractions including the casino at Marina Bay; the cultural sights of Arab Street and Chinatown and shopping at Raffles City shopping mall and Orchard Road shopping belt.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Entertainment staff
Babysitting
Taxi service
Secured parking
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Special diet menus
Poolside bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Additional bathroom
Housekeeping
Minibar
Flatscreen TV
Hair dryer
Private balcony
Room service
Safe
Seating area
Telephone
Wake-up service / alarm clock
Refrigerator
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Historic Hotel
Romantic
Languages Spoken
English, French, Chinese, Filipino and 4 more

Location

1 Beach Road, Singapore 189673 Singapore
Raffles Hotel Singapore
5,732Reviews101Q+A100Room tips
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Daydream17451140332 wrote a review Apr 17
Singapore3 contributions
Prior to my stay, I had done the following - inform them it's my birthday staycation, make full payment for the room and incidentals via a secured payment link as well as sent passport photos/details of my guest and I. Initially I thought this was to make the check-in process seamless and efficient. However, after parking at B1 Zone 1, I found it quite challenging to make my way to the lobby with the existing signage - I thought it would be good to station some 'floating staff' near liftwells with images of expected guests arriving to meet and greet onsite and assist with bags. Nevertheless, I made it to the lobby and the staff who checked us in requested for our NRIC and my credit card. I informed her I'd already paid and sent passport details but she still took my items to 'check' and when she returned, she did confirm payment had been done. She also didn't wish me for my birthday until I requested a late checkout be considered as part of the celebration. (However, the room had balloons and a cake when I arrived so clearly the info had passed through the hotel but not to front staff.) Enroute to the room, I had two queries for the staff - (1) I asked whether my guests (family members) who would be driving over for dinner that night would be able to get complimentary parking. (2) I asked if I could join the Heritage Tour at 4pm the day of check-in. The staff told me she would check and call my suite later to let me know. When she did call, she confirmed for (2) that I could join the 4pm tour and then shared that (3) a butler would come after the tour around 545pm to do a suite orientation. I forgot to ask about (1) again assuming she had not checked yet and hence had not addressed it yet. While I was on the tour, I did see the same staff escort other guests to the lobby/check-in a couple of times and was hoping she might let me know soon as it was getting late. Thought it would also have been sensible/helpful to comms to the tour guide to update me at the end of the tour if complimentary parking for my guests would be possible or not. However, the update never came and I apologised to my guests they would have to find alternative parking or pay Raffles Hotel parking charges. On my end, I just wish I had had that clarity. After the tour ended at 530pm, I rushed back to the suite to await the Butler orientation at 545pm but no one came. I gave a at 555pm to say no one came and that I was going for a swim. The staff I spoke to did not apologise that the Butler had missed the appointment but just said 'Ok, call us when you're back in the room!'. Found that rather disappointing too that I have to spend my time 'chasing admin' on behalf of the staff. The second day, Sunday, we enjoyed the service during breakfast at the Tiffin Room. The staff was friendly and attentive. At 1215pm, we received the call to clarify the bill etc before our late checkout at 1pm. I shared feedback then to check payments charged that there had not been a duplicate since my card had been requested despite my early efforts to provide all information prior to check-in. At 1pm, no butler arrived so we called again and the gentleman who turned up seemed unclear about whether we would need to still proceed to the lobby for checkout or not even though I mentioned it twice I'd already had the checkout phone call to clarify the bill. I also found him to be quite dismissive/in a rush as he told us the quickest way to the basement carpark, suggesting a route that involved us walking down three flights of stairs that ideally we would not have liked to do with our bags. Additionally, I think the shower room design in the state suite can be improved - I've elaborated on this in a later question. Also, when we checked in, no welcome drink was presented to us. Late Sat night, we received a note under the door that we should claim this before checkout - weird in my opinion to like 'put the blame on us for not consuming' when we were not informed about it in the first place. I did have an inkling about it as the tour guide mentioned it too when he explained the singapore sling. Overall, I had had great expectations for some base level requirements and was unfortunately greatly disappointed by most of the experience. Hopefully the feedback will find the right staff and some professional development/training can happen to level up the hotel to preserve the luxury it promises to offer and of course the price point it demands. Hannah
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Date of stay: April 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Julia S wrote a review May 2023
12 contributions16 helpful votes
Hotel's Favorite
Our stay at Raffles was all that we hoped it would be. Our suite was luxurious, particularly the bathroom with its inlaid marble floor which was absolutely stunning. No attention to detail had been spared - there was even a pillow for the bath. The staff were all so friendly and made us feel very welcome. Particular mention should be given to Roslee Sukar, the hotel's resident historian, who took us on a guided tour of the hotel. Roslee's enthusiasm for Raffles shone through and we would recommend anyone staying at Raffles to take the tour with Roslee. Our suite came with its own butlers, Reena and Thyra, who left me a lovely card, balloons and a little birthday cake for my birthday which was a lovely touch. The breakfast buffet was excellent. We enjoyed drinks in the Long Bar and the Writers Bar and had a lovely dinner at the Chinese restaturant, Yi by Jereme Leung. Everything about Raffles was luxurious. Obviously, all this comes at a cost, but we felt it was worth it for the experience we had.
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Date of stay: May 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
5 Helpful votes
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Treydiddy wrote a review Apr 17
1 contribution
Beautiful hotel, not old yet steeped in history, it was a pleasure to get to know it and my thanks to the wonderful staff. Food and drinks were excellent also. Well located also, with shopping nearby and transport options all conveniently nearby.
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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FarAway768409 wrote a review Apr 16
1 contribution1 helpful vote
We had a wonderful stay at Raffles. The staff were so attentive, any problems were sorted quickly (our bath plug would not seal) and the butlers are so lovely! The hotel and grounds are beautiful; pristine, spotless and well cared for. The food is amazing - the Raffles signature pancakes are delightfully fluffy. The doormen know every resident from other visitors and are all lovely and welcoming. I went up to the Long Bar to take some photos and was accosted by a very rude Australian woman who kicked my walking stick as I walked past and berated me for not queuing ... this was the only negative comment I have to make - oh, and please consider lowering the price of the Raffles gin because at Changi airport, its half the price of your shop.
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Sue W wrote a review Apr 13
Portland, Maine4 contributions1 helpful vote
We had an amazing experience at the Raffles the staff members are extremely friendly. The rooms are spacious and beds are comfortable which is important, also have Dyson blow dryers . We loved the breakfast and the fresh juice was delightful!! The concierge team was helpful with hotel reservations and making sure we never had to stand in the VERY long lines for the Long Bar. The hotel is a tourist stop for pictures and the staff does a great job of keeping the hotel guests the priority and keep visitors from entering past the hotel lobby. I would definitely recommend this hotel not only for its history but its beauty. Love the touch that they name the rooms after the famous stars and royalty that have stayed. Walked by John Wayne’s room on my way to the coffee shop. Check out the hall of fame hallway!!
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Date of stay: March 2024
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Trip type: Traveled with family
Room Tip: The Long Bar gets very crowded if you want a Singapore Sling check in with the concierge for a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Susan R wrote a review Apr 10
Marlborough, United Kingdom246 contributions92 helpful votes
From the very first second, on pick up at the airport, to the last moment of saying goodbye on departure, this was the most perfect stay at Raffles. The whole experience was truly wonderful; the stunning rooms, the main guest area, restaurants, grounds and every member of staff was fantastic. The attention to detail was beyond anything I've ever experienced in a hotel previously and the whole experience was out of this world!
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Date of stay: April 2024
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Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ManGlassAndMe wrote a review Apr 9
Blackpool, United Kingdom69 contributions153 helpful votes
Fantastic hotel. We had two visits to Singapore recently and each time we visited Raffles. First time we went to The Long Bar for Singapore Slings, there was a small queue but only for 10 minutes or so. Worth the wait and the expense. Our Slings were one traditional and one a teatotal sling, very nice. A very enjoyable experience, one we'll definitely do again. Our second visit was for afternoon tea which was very nice. Good selection of tea. Really nice sandwiches, cakes and we got 3 scones each, it was all extremely good. There's a lovely atmosphere, a lady playing the harp. Very nice polite professional staff. It was a wonderful experience and one we will never forget. Raffles also have a boutique where they sell souvenirs including Sling glasses of which we purchased quite a few.
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Neil Hurlock wrote a review Apr 3
Sacramento, California7 contributions2 helpful votes
+1
One of the best hotel experiences I have ever had. Our number one hotel is the Ritz in Paris, but the Raffles Singapore is a very close second. We arrived from California at 5:45 am, and despite the fact that check in was 3 pm, the front desk was able to get us into our room a hour later. Very much appreciated after a 16 hour flight. The lobby is amazing. Huge, clean, impressive. While we were waiting for our room we had breakfast at Tiffin. It was amazing. Wonderful fruit, fantastic eggs benedict, and great service. After breakfast we were taken to our room. Huge room, high ceilings, very clean, and personalized note with bottle of wine and chocolates for our honeymoon. Later, we went to Long Bar to try the famous Singapore Sling. There was a long line to get in, but as quests of the hotel, we were able to walk right in. Drinks we great, and throwing peanut shells on the floor was a different experience. We had dinner in the Raffles Courtyard, again, great food and service. Singapore is an amazing city, we will be back, and when we do, we will be staying at the Raffles. It is significantly more expensive than the Ritz Carlton or the Four Seasons, but we tried the Ritz on our way back from the Maldives, and the Raffles is so much better. Better food, much better room, better amenities, and substantially better service. Bite the bullet and stay at the Raffles, it is truly an iconic experience.
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Date of stay: June 2023
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Trip type: Traveled as a couple
Room Tip: Dont think there is a bad room here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Delighted wrote a review Mar 2024
Melbourne, Australia22 contributions3 helpful votes
What an amazing historical place, everything is a delight, the room, the toiletries, the dining options and the service - unsurpassed. Breakfast in bed was PERFECT and the harpist in the foyer tear jerkingly sublime. If anyone found something to grumble about here then, they must be mad!
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Date of stay: February 2024
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Location
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Trip type: Traveled with friends
Room Tip: Just get there!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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EY wrote a review Mar 2024
Melbourne, Australia52 contributions45 helpful votes
+1
The most phenomenal place we’ve stayed as a family by far! To me, Raffles is far more iconic than Marina Bay Sands and I cannot wait to go back. If you are wanting a more unique experience, I cannot recommend Raffles enough. You are immersed in history and opulence the moment you step foot into Raffles. Exceptional service from all staff and nothing to fault. The fact that staff took notice of my son’s interest (drawing and colouring) and were kind enough to leave him a surprise with Raffles branded gifts of colouring book and pencils was so kind and very much appreciated. Rooms - very clean, spacious and lay - out is perfect. Living room is separate from bedroom which is convenient. Bathroom is exceptional - marble , toilet and shower separated a detail we appreciated. The cleanliness of room was to standard. Food - we enjoyed the breakfast buffet and restaurant. Facilities- the pool is decent and enjoyable. The bars and stores located within complex means you don’t have to venture out too much unless you want to do a lot of shopping! Thank you to everyone at Raffles, we cannot wait to stay with you again!
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Date of stay: January 2024Trip type: Traveled with family
Room Tip: Book restaurants and Long Room in advance as it gets very
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$1,093 - $1,557 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
singapore raffles hotel, raffles hotel singapore, raffles singapore
LOCATION
SingaporeSingaporeCity Hall / Downtown Core/Downtown Singapore / Central Area/City Area
NUMBER OF ROOMS
115
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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RAFFLES HOTEL SINGAPORE - Updated 2024 Prices & Reviews

Frequently Asked Questions about Raffles Hotel Singapore
Which popular attractions are close to Raffles Hotel Singapore?
Nearby attractions include SKAI Bar (0.1 miles), Chijmes (0.2 miles), and Loof (0.1 miles).
What are some of the property amenities at Raffles Hotel Singapore?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Raffles Hotel Singapore?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Raffles Hotel Singapore?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Raffles Hotel Singapore?
Yes, paid private parking on-site, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Raffles Hotel Singapore?
Conveniently located restaurants include Entre-Nous creperie, Man Fu Yuan, and The Lobby Lounge at InterContinental Singapore.
Are there opportunities to exercise at Raffles Hotel Singapore?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is Raffles Hotel Singapore located near the city center?
Yes, it is 0.7 miles away from the center of Singapore.
Are any cleaning services offered at Raffles Hotel Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does Raffles Hotel Singapore offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Raffles Hotel Singapore?
The staff speaks multiple languages, including English, French, German, Chinese, Japanese, Indonesian, and Malay.