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Swissotel Merchant Court Singapore

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#46 of 305 Hotels in Singapore
Certificate of Excellence
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3,792 Reviews from our TripAdvisor Community

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There are newer reviews for Swissotel Merchant Court Singapore
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Showing 3,097: English reviews
Tewantin
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 27, 2013

We rated this hotel as the best we had stayed in and would highly recommend it as a superior quality hotel. The room was spacious, very comfortable and provided and iron and ironing board and even an umbrella. Restaurant and bar areas are appealing and spacious and have a nice ambiance. All staff were welcoming, courteous, helpful and professional.

Review collected in partnership with Swissotel

Helpful?
1 Thank Edward R
SingaporeMerchantCT, Public Relations Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Edward R, We are delighted to hear that you and your partner enjoyed the room amenities and our Swiss hospitality. Thank you for your compliments and we look forward to your next stay with us. Warm regards Swissôtel Merchant Court More 

Melbourne, Australia
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 27, 2013 via mobile

We stayed for three nights in this hotel. The location is great. It is close to the Clarke Quay MRT, walking distance to Liang Court, Central shopping Centre, and all bustling riverside areas. During the stay, we stayed at third floor of the hotel. It was a clean room. However, the room was dated and the air conditioning system rattled... More 

Helpful?
1 Thank SmokoB
SingaporeMerchantCT, Public Relations Manager at Swissotel Merchant Court Singapore, responded to this review

Dear SmokoB, Thank you for taking time to share your experience with us on TripAdvisor. We sincerely regret to learn that your recent stay with us was not up to your expectations. However, we wish to assure you that we always strive to ensure the best possible experience for our guests during their stay. We look forward to the opportunity... More 

Grande Prairie, Canada
Level Contributor
49 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed June 27, 2013

Recently stayed at this hotel, and was very impressed by the location. It is located right next to the Clarke Quay MRT station which makes it convenient if looking to stay in Singapore when travelling and also wanting to be close to the action. It's proximity to Clarke Quay is perfect for anyone that wants to go out and party... More 

Helpful?
1 Thank Rehan H
SingaporeMerchantCT, Public Relations Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Rehan H, We are pleased to learn that you enjoyed your stay at Swissôtel Merchant Court . We hope you had an enjoyable time exploring Singapore and we look forward to welcoming you back in the near future. Warm regards Swissôtel Merchant Court More 

Sydney
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 26, 2013

Very helpful staff, large room and lovely pool area. We had fantastic service from concierge (Chor Lee) who helped us with a tour booking refund. Unfortunately the haze/ PSI levels prevented us using pool facilities much. Very expensive drinks in Crossroads Bar.

Review collected in partnership with Swissotel

Helpful?
Thank Lynsey B
SingaporeMerchantCT, Public Relations Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Lynsey B, We are pleased to learn that you are satisfied with the hotel’s service. We will convey your compliments to our team member, Ms Chor Yee and we always strive to ensure the best possible experience for our guests during their stay. Thank you for taking time to write us a review and we hope to see you... More 

Leyland, United Kingdom
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 26, 2013

This is the 3rd time I've stayed at the Swissotel Merchant Court and my most enjoyable one to date. From the minute you check in you're made to feel like a valued customer. The staff are incredibly friendly and will go that extra mile to try and help you have as good a stay as possible. The location of the... More 

Helpful?
1 Thank Sutty67
SingaporeMerchantCT, Public Relations Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Sutty67, Thank you for your recommendation and we are delighted to hear that you had a fantastic stay at Swissôtel Merchant Court. We look forward to your fourth visit, hopefully in the not too distant future. Warm regards Swissôtel Merchant Court More 

Brisbane, Australia
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 25, 2013

We wanted a great experience for our kids being their first trip to Singapore and we got it staying here. The hotel's location was fantastic, only SGD25 to/fr airport, and it was right on top of the Clarke Quay MRT line so getting around Singapore was a breeze. Aside from that, somewhere cheap and authentically local to eat was important... More 

Helpful?
2 Thank linparcar
SingaporeMerchantCT, Public Relations Manager at Swissotel Merchant Court Singapore, responded to this review

Dear linparcar, Thank you for sharing your experience with us and we are delighted to hear that you and your family enjoyed the room amenities. We take pride in ensuring the best possible experience for our guests during their stay and we look forward to welcoming you back for another wonderful experience at Swissôtel Merchant Court. Warm regards Swissôtel Merchant... More 

Memphis, Tennessee
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 24, 2013

I have been a guest at this property for over 10 years, staying at least once a year for 4-5 days at a time. Each visit has been enjoyable, with good value for the money. My experience has been enhanced each year with the continuing improvement of the adjacent Clarke Quay entertainment area. The staff is efficient and friendly, while... More 

Helpful?
1 Thank PaulDohertyAIA
SingaporeMerchantCT, Public Relations Manager at Swissotel Merchant Court Singapore, responded to this review

Dear PaulDohertyAIA, Thank you for your feedback and we are glad that through these years, our hotel has always been your preferred accommodation. It is your valuable feedback that allows us to continuously improve on our service level and suite of offerings. Thank you for your kind compliments and we hope to welcome you back again on your next visit... More 

Palm City, Florida
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 22, 2013

i staying with my 5 year old , the rooms are fantastic for kids , really make you feel like home, the executive floor is worthy small breakfast but you always can go downstairs and get the big breakfast , the location is perfect . Definitely going back

Helpful?
2 Thank s4mantha
SingaporeMerchantCT, Public Relations Manager at Swissotel Merchant Court Singapore, responded to this review

Dear s4mantha, Thank you for the lovely feedback. We hope you had a fun-filled vacation with your family and we look forward to your next stay with us. Warm regards Swissôtel Merchant Court More 

Wiesbaden
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 22, 2013

A high class hotel with nice big rooms and a beautiful pool landscape with an adjacent restaurant. The location is ideal, directly at Clarke Quai with all the restaurants, walking distance to Chinatown, and an MTR station directly at the hotel - very helpful in the hot an humid climate.

Review collected in partnership with Swissotel

Helpful?
2 Thank Peter W
SingaporeMerchantCT, Public Relations Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Peter W, Thank you for taking time to write us a review. We hope you had an enjoyable business trip in Singapore and we look forward to your next stay with us, hopefully in the not too distant future. Warm regards Swissôtel Merchant Court More 

Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 22, 2013

Knowing that I was pregnant and that it was out anniversary staycation. Swiss hotel upgraded out room into a suite with complimentary wine, breakfast and chocolates. My hubby and I were both delighted at their service. The room was big with a nice balcony that oversees the clark quey night scene. Hotel service was prompt, we requested for a pair... More 

Review collected in partnership with Swissotel

Helpful?
1 Thank Nicole L
SingaporeMerchantCT, Public Relations Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Nicole L, Thank you for your positive feedback. The hotel takes pride in creating memorable hotel experiences for our guests and we are thrilled that your anniversary stay was a joyful one. Your compliments motivate us in our continuous pursuit for perfection. We hope you had a wonderful time in Singapore and we look forward to your next visit... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in The Quays

Neighborhood Profile
The Quays
From Marina Bay, a walk along Singapore River will take you through the three Quays of the city, each offering a very different atmosphere. Boat Quay features historical sites and a buzzing riverfront vibe. Clarke Quay caters to the party crowd, while Robertson Quay appeals to the leisurely wanderer. Weekends at Robertson Quay and Martin Road also give a peek into the lives of expats in Singapore, as the riverfront teems with joggers, dog walkers, and those getting their caffeine fix over brunch or enjoying a burger and a beer. No matter what you’re up for, the three Quays have something to keep you happy, day or night.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Ellenborough Market Cafe
Ellenborough Market Cafe
Cuisines: Chinese, International, Asian, Singaporean
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Swissotel Merchant Court, Singapore offers the best of both worlds: a central-city location and resort-style ambience. The hotel is ideally located on the banks of the Singapore River, next to Clarke Quay Mass Rapid Transit (MRT) station. Facilities including two award-winning restaurants, one contemporary bar, a resort-style swimming pool, 24-hour Fitness Centre and Purovel Spa & Sport, the region's first luxury Swiss spa. ... more   less 

Additional Information about Swissotel Merchant Court Singapore

Address: 20 Merchant Road, Singapore 058281, Singapore
Location: Singapore > Singapore > The Quays
Price Range: $167 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swissotel Merchant Court Singapore 4*
Number of rooms: 476
Reservation Options:
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Also Known As:
Swissotel Merchant Court Hotel Singapore
Swissotel Merchant Court Singapore
Hotel Style:
#25 Spa Hotel in Singapore
#36 Romantic Hotel in Singapore
#37 Family Hotel in Singapore
#40 Business Hotel in Singapore
#46 Luxury Hotel in Singapore
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