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Swissotel Merchant Court Singapore

#51 of 305 Hotels in Singapore
Certificate of Excellence
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20 Merchant Road, Singapore 058281, Singapore
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3,723 Reviews from our TripAdvisor Community

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Showing 3,044: English reviews
Toronto, Canada
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

My wife and I stayed here for a week in July as a result of a work related travel requirement. Initially there were some issues with our booking which we raised with the hotel staff. The crew member who took care of our issue, Aubrey, went above and beyond to ensure we were satisfied and that we felt our business... More 

Helpful?
Thank Rob Q
Esbjerg V
2 reviews
5 of 5 stars Reviewed yesterday NEW

Execellent service, execellent staff and great location. Once Again enjoyed staying at Swissotel and being in Singapore. Next trip to Singapore will for sure be at Swissotel regardless if it will be on business or private.

Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank gnisten79
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This hotel was a real surprise. I have visited Singapore many times and usually stay in different hotels. This hotel was recommended by a dear friend who had recently stayed. It was really convenient to the MRT and the room was excellent. The bathroom was amazing, bed very comfortable, staff friendly and efficient, breakfast very good. I wouldn't hesitate to... More 

Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
1 Thank melissaq8
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great spot, right next to the river and close to lots of bars and eateries. The trains are right across the road so very convenient, but as they are underground you cant hear them. We had our breakfast meal included in the accommodation which was lovely.

Helpful?
Thank janecL6457FF
Naples, Florida
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 days ago NEW

Superior Staff and fabulous location. The newly renovated rooms were very nice looking but some of the workmanship is questionable. Everyone was so friendly and helpful. The pool and poolside restaurant was very convenient. Did not have time for the spa or fitness center but it looked very nice !

Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank G5747HVmary
Perth, Australia
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Very close to the MRT and right across the road from the Clarke Quay shopping centre. Right around the corner from the clarke quay river front, which at night time has many bars, events and places to eat! Very safe area to stay in also. Very pleasant hotel to stay at, and very good location! Rooms were very nice and... More 

Helpful?
Thank carlyp966
SwissotelMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Carlyp966, Thank you for your review and for the perfect rating awarded. I am pleased that our location suited your travel needs perfectly, and you liked the comfort experienced, our resort-style pool ambience and our team's hospitality. Indeed, our riverside location provides easy accessibility to Clarke Quay and I am glad this worked perfectly for you too. I look... More 

Dubai, United Arab Emirates
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Great hotel in great location at Clarke quay. Walking distance to most things and straight across from the train station. Our room was nice and immaculately cleaned. Would definitely recommend this hotel. Staff were fantastic too...... Nothing was a problem.

Helpful?
Thank keentraveller71
SwissotelMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Keentraveller71, Thank you for your review and for the perfect rating awarded. It is a delight to hear that you enjoyed the comfort experienced, along with our team's hospitality. Indeed, our central location in Clarke Quay provides great convenience to our guests for exploring the city by foot. Thank you for taking time to share your feedback with us... More 

Bunbury, Australia
1 review
5 of 5 stars Reviewed 5 days ago NEW

Had a double room for 2 adults and child which was very roomy and had a balcony. The pool area and Blue Potato was fantastic and the service from staff there excellent. Concierge staff are very friendly and welcoming and efficient.

Helpful?
Thank natjkidd
SwissotelMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Natjkidd, Thank you for your review and for the perfect rating awarded. I am delighted that you had a great stay with us and you particularly enjoyed our resort-style pool, food offerings at Blue Potato and our team's hospitality. Your feedback is very much appreciated and thank you for taking time to share it with us. I look forward... More 

Bangkok, Thailand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

- Quick reply and clear questions via email - Great trip advisory when check-in - Explain how to use all things in the room by gentle staff - Great location, you can walk from MRT-Clarke Quay and also able to walk along SG river for night life

Helpful?
Thank Torboon B
SwissotelMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Torboon B, Thank you for your review and for the perfect rating awarded. I am delighted that our team assisted in creating a wonderful, seamless experience for you, and that our location suited your travel needs perfectly too. Your feedback is greatly appreciated and will further encourage us to strive for greater service excellence. I look forward to welcoming... More 

Melbourne, Australia
Level Contributor
8 reviews
5 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

We arrived early in the day, tired from a long flight and the reception staff were so welcoming and really helped us by having our room ready even though we were early. The hotel is currently undergoing renovations but it was unobtrusive to us. The room was a good size with 2 double beds, perfect for two adults and one... More 

Helpful?
Thank Matt C
SwissotelMerchantCT, General Manager at Swissotel Merchant Court Singapore, responded to this review

Dear Matt C, Thank you for your review. I am delighted that you enjoyed your recent stay with us and you particularly loved the comfort experience, our resort-style pool, food and beverage offerings, central location in Clarke Quay and our team's hospitality. Your feedback will further encourage us to strive for greater service excellence and I look forward to welcoming... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in The Quays

Neighborhood Profile
The Quays
From Marina Bay, a walk along Singapore River will take you through the three Quays of the city, each offering a very different atmosphere. Boat Quay features historical sites and a buzzing riverfront vibe. Clarke Quay caters to the party crowd, while Robertson Quay appeals to the leisurely wanderer. Weekends at Robertson Quay and Martin Road also give a peek into the lives of expats in Singapore, as the riverfront teems with joggers, dog walkers, and those getting their caffeine fix over brunch or enjoying a burger and a beer. No matter what you’re up for, the three Quays have something to keep you happy, day or night.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Ellenborough Market Cafe
Cuisines: Chinese, International, Asian, Singaporean
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Swissotel Merchant Court, Singapore offers the best of both worlds: a central-city location and resort-style ambience. The hotel is ideally located on the banks of the Singapore River, next to Clarke Quay Mass Rapid Transit (MRT) station. Facilities including two award-winning restaurants, one contemporary bar, a resort-style swimming pool, 24-hour Fitness Centre and Purovel Spa & Sport, the region's first luxury Swiss spa. ... more   less 

Additional Information about Swissotel Merchant Court Singapore

Address: 20 Merchant Road, Singapore 058281, Singapore
Location: Singapore > Singapore > The Quays
Price Range: $170 - $328 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swissotel Merchant Court Singapore 4*
Number of rooms: 476
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, TripOnline SA, Hotwire, Orbitz, HotelTravel.com, Priceline, Odigeo, Travelocity, Fairmont Hotels and Agoda so you can book your Swissotel Merchant Court Singapore reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Swissotel Merchant Court Hotel Singapore
Swissotel Merchant Court Singapore
Hotel Style:
#26 Spa Hotel in Singapore
#36 Romantic Hotel in Singapore
#37 Family Hotel in Singapore
#40 Business Hotel in Singapore
#50 Luxury Hotel in Singapore
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