Our birthday staycation at Mandarin Oriental Singapore was outstanding. Ballons and birthday greeting in the room were highly appreciated. Throughout check-in, breakfast, lunch and dinner, the staff provided exceptional service. Gratitude also goes to Dolce Vita and Melt staff. Their service was professional and heartfelt.
My family is sincerely delighted by the great hospitality and service provided by the MOs team! Great work and great stay! The scenery from the bay view suite was superb and the breakfast was definitely excellent!
I came for dinner two nights before at Dolce Vita with my family and it was simply great. The staffs was wonderful and food was so very delicious especially the Raviolo dish! I want to also compliment the beautiful Miss Jaselyn for her exceptional service. She took really great care of us and we are so happy about that. I will bring the rest of my family here very soon!
I am simply staggered by the customer service here. Careful and considered attention that is genuine and honest. So often such an approach is insincere and false but you don’t get any of that “have a nice day” rote here. Mandarin have really stepped up their staff training because the folks here are amazing, every last one of them. Beyond that the attention to detail is superb - a joggers refreshment station at the front of the hotel for the early risers and the pool attendant that knows my drink and room number after just one time of asking. Outstanding isn’t good enough to describe the service here.
Very nice room with a beautiful view Very clean & neat The amenities also complete Very strategic location , near shopping mall & MRT station High level room with Marina Bay view from floor-to-ceiling window Have couch beside the bed so we can watch TV Have table that can be multifunction for us Large bathroom with standing shower & bathub and large area for having make up
My husband and I are very thankful to the entire MO team for the top notch services provided for us. Wendy, our wedding coordinator. The first time we met her, we kinda knew She is the one that We would love to work with for such an important life event . she has rendered so much help to us from the very first day. She never fail to assured us that everything is in good hands and is in order. She is efficient, sharp and always does everything to her best ability besides that, Wendy has such warm personality, so comfortable and easy to speak to, and is Always there to listen, and open to discuss possibilities and changes. She is an absolute gem. Also want to specially thank Kang le and ke Ying. They are so clear in their briefing of what needs to be done. Precise and reassuring. Always prompt and look out for us at all times. Ke Ying is exceptional. Helping with the entire tea ceremony & she is so seamless and quick! She also makes sure that I’m well taken care off, managing my dress, making sure I have drinks and always looking out for me. So attentive, bubbly, easy and comfortable to be ard. Impeccable services rendered and my husband and I are very thankful for such a beautiful team that allow us to fully enjoy ourselves without any stress! Thank you chef Eng kok for the amazing food. So many of my guest tells me how good the food is. I have guest who held their wedding 9 years ago in the same ballroom said that the standard is still there if not better. That is truly amazing! we had a blast enjoying the food back in our hotel room after everything ended. Truly comforting. From the bottom of our hearts, thank you Wendy, Kang Le, Ke Ying and chef Eng Kok for making our wedding such a memorable time for ourselves and our guests!…
Was here at Mandarin Oriental for wedding lunch and I would like to compliment Cindy for her exceptional services provided! Cindy was very friendly and prompt in her services. Great experience here and really appreciate! Thank you Cindy!
Thank you so much to the entire Mandarin Oriental Singapore team for treating my husband and I to an impeccable stay. The whole experience was nothing short of amazing - we enjoyed the celebratory set up in the room, the beautiful buffet breakfast, the complimentary bicycles hire, the fun MO bar experience, the pool and cabana service (especially Sid!) and also the complimentary Pilates session. It was a delightful stay and we can’t wait to come back and stay again! Thank you again.
My partner and I stayed 5 nights at the Mandarin Oriental Singapore in May 2022. This hotel is located near the marina and within walking distance of the financial district. The Mandarin Oriental Singapore is beautiful and the service was excellent. I booked a couples spa treatment at the hotel for my partner’s birthday. I did not realize the booking was on a day the spa was supposed to be closed. Staff was accommodating and continued on with the treatment without mentioning it. This made my partner and I feel like we were valued guests. During our stay we also used the fitness facility and enjoyed a complimentary morning yoga session. The gym on site was always clean with a great variety of equipment. The hotel offers a great breakfast buffet at Melt Café and there were several great restaurants for dinner. Our favorite dinner option was Teppanya as the food was delicious and we ate while enjoying beautiful views of the city. I also recommend the afternoon tea at MO Bar located at the restaurant although it is more of a snack than a meal to fill you up. There are many options for dining but if you’d like more variety there are several cafes and restaurants within a 5 minute walk surrounding the hotel. One is the Restaurant Labyrinth which has 1 Michelin Star. The rooms here are spacious and clean with versatile outlets. We did not need converters for our USA electric plugs. Our room also had a beautiful view of Singapore Flyer, Marina Bay Sands, and the Financial District. All of these were within a 20minute walking distance I’m each direction. This was a wonderful stay that was made even more special by the staff. I would recommend staying here.…
Alice was our server and she gave such good service. She was attentive and kind. Really amazing experience because of her. Pls promote her or give her a pay raise 💪🏻 She was funny and great, hired a Jem