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Mandarin Oriental, Singapore

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5 Raffles Ave Marina Square, Singapore 039797 Singapore
COVID-19 update: See the added health and safety measures this property is taking.Read more
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$326
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Traveler (4770)
Room & Suite (1643)
Pool & Beach (406)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 08/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mandarin Oriental, Singapore
Updated 08/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 364 hotels in Singapore
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
Mandarin Oriental, Singapore is one of the world's foremost luxury hotels. It is the only hotel in the city that has been awarded Five Star status for both accommodation and spa in the prestigious Forbes Travel Guide for nine consecutive years (2012 to 2020). This award-winning property has a prime location, close to the financial hub with easy access to luxury boutiques and entertainment venues, and minutes away from Suntec Singapore International Convention & Exhibition Centre. The hotel features an impressive atrium lobby with 527 rooms and suites. There is a premium Oriental Club Lounge, an indulgent and intimate spa, extensive meeting and banqueting facilities, five renowned restaurants and two lounges overlooking the spectacular Marina Bay.
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Full view
Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Babysitting
Children Activities (Kid / Family Friendly)
Wifi
Paid wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Poolside bar
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Head massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Additional bathroom
Housekeeping
Interconnected rooms available
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
Iron
Laptop safe
Wake-up service / alarm clock
On-demand movies
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Great View
Languages Spoken
Chinese, Japanese, Malay

Location

Full view
100Great for walkers
Grade: 100 out of 100
259Restaurantswithin 0.3 miles
38Attractionswithin 0.3 miles
7,323Reviews102Q+A100Room tips
Traveler rating
  • 5,226
  • 1,428
  • 423
  • 153
  • 93
Time of year
Traveler type
Language
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Popular mentions
MJKoh wrote a review Sep 23
1 contribution
Staff were super friendly and welcoming upon arriving and it stayed that way all throughout our time there, always checking to see what more they could do for us and at times offered us what we didn't expect. Got free upgrade to Ocean View room and the view was amazing! Room was spacious and super comfortable, didn't want to leave at all. Aircon was powerful yet quiet, bed was so soft and TV was huge and clear. Unfortunately the bathroom was a little dirty and shower facility was rather lacking. Breakfast at Dolce Vita was fantastic and enjoyed the complimentary cocktails at Bay@5. Thank you MO Singapore for a really memorable staycation!
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Review collected in partnership with this hotel
Date of stay: September 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Christian Hassing, General Manager at Mandarin Oriental, Singapore
Responded yesterday
Dear Mandarin Oriental Guest Thank you for the wonderful review. As we take great pride in delivering moments of delight for all our guests, we are heartened to hear that our colleagues ensured that you were well taken care of throughout your stay. It brings us joy to hear that our comfortable bed, airconditiong facilities and stunning views from our Ocean View room have left a positive impression on you. Likewise, we are glad to learn that your breakfast experience at Dolce Vita and cocktails at BAY@5 have contributed to making your staycation experience a pleasant one. Please rest assured that your comments on our bathroom and shower facilities have been taken most positively and will be reviewed to ensure we consistently delight and meet our guests’ expectations. We hope to welcome you again in the future. Yours sincerely Christian A. Hassing
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Juliana Tay wrote a review Sep 22
1 contribution
We celebrated our 12th Wedding Anniversary with a staycation @ MO. We were greeted with a warm welcome by the concierge and reception staff. Check-in was swift and hassle free. Upon arriving to our hotel room, we were extremely surprised to see the bed decked out with balloons and towel 'swans' to congratulate us for our wedding anniversary. A lovely cake and chocolates were also prepared for us. When our kids arrived on the 2nd day, the housekeeping staff laid out bears and bedroom slippers specially for them, delighting the little ones. Though we had to pre-book the swimming pool due to safe distancing rules now, it was hassle free and staff were extremely patient when I had to change the timings because of the sudden rain. Breakfast at Melt Cafe was wonderful. Though without the usual buffet spread, the ala carte menu was delicious and freshly prepared on the spot. We were also well attended to by the service staff, often coming by to check if we need more food or drinks. I must say it is more challenging now for them to serve ala carte as compared to buffet style. So Kudos to the entire breakfast team! Thanks to all the staff, from front desk to housekeeping to restaurant and room service staff, my family had a splendid and memorable 4d3n stay at MO. Special thanks to Ms Juliana Tan from Event Management, who had made the arrangements after knowing we were celebrating our wedding anniversary during our stay. We will definitely be back for staycations in the future and highly recommend to our friends and relatives!
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Date of stay: September 2020
Location
Service
Sleep Quality
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Response from Christian Hassing, General Manager at Mandarin Oriental, Singapore
Responded yesterday
Dear Mandarin Oriental Guest Thank you for recommending our hotel to the online community. As we believe that personalised service and attention to the smallest details are important, it brings us joy to learn that our colleagues, especially Juliana had gone the extra mile in ensuring that your wedding anniversary celebration was a fabulous one. We are thrilled to hear that your breakfast experience at Melt Café and surprise amenities have left you with lovely memories. We are truly appreciative for your kind words, which will be conveyed to our colleagues as it is indeed comments like yours that motivate the team to consistently strive for the best. All of us here look forward to welcoming you back for another perfect stay. Yours sincerely Christian A. Hassing
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HLoh90 wrote a review Sep 22
Singapore, Singapore1 contribution
Great service by MO staff in ensuring a great stay at the hotel. Staff was especially concerned about the well being of all hotel guests. Overall a fantastic stay and will definitely return again! Thank you MO!
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Review collected in partnership with this hotel
Date of stay: September 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Christian Hassing, General Manager at Mandarin Oriental, Singapore
Responded yesterday
Dear Mandarin Oriental Guest Thank you for the lovely review. As we endeavour to leave our guests with moments of delight, we are thrilled to learn that the legendary service rendered by our colleagues had contributed to making your staycation an unforgettable one. I look forward to sharing your lavish praises with my team as it is comments like yours that will definitely encourage them to strive for the best in all that we do. We look forward to extending our warm hospitality to you on your next visit. Yours sincerely Christian A. Hassing
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Jason SIM wrote a review Sep 21
1 contribution
MO Rooms are not fantastic if you compare to modern hotels but one of the key factors to hotel excellence is their services and MO did exceptionally well. They literally service you from the moment you reach their doorstep. We had a training-duty-manager, Bobby, that checked us in. He was polite, cheerful and insightful where he guides you through the whole process from documentation, recommendations and directions. Moreover, we casually asked about wedding setups and he immediately pulled out MO and his own contacts for us, walking us through MO's offerings. In short, I remember MO because of Bobby's service excellence. Not to undermine the rest, because every staff was impeccable in their attitude and gracious in sharing their enthusiasm.
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Date of stay: September 2020
Cleanliness
Service
Sleep Quality
Room Tip: Get the higher floors for a bird eye view!
See more room tips
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Response from Christian Hassing, General Manager at Mandarin Oriental, Singapore
Responded 3 days ago
Dear Mandarin Oriental Guest Thank you for the ringing endorsement of our day to day efforts. As we believe personalised gestures and attention to the smallest detail are important, it bring us joy to hear that the bespoke service rendered by our colleagues, especially Bobby was a memorable highlight during your visit with us. Your compliments are truly appreciated and will be shared with the team as it will certainly inspire them to constantly work towards delivering excellence amidst unparalleled luxury. All of us here hope to welcome you back for another amazing experience. Yours sincerely Christian A. Hassing
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Voyage69109 wrote a review Sep 21
2 contributions
As we are unable to travel anywhere during this period, we decided to have a staycation at MO. The package was very value for money. Had a great time at MO, excellent customer service and well kept room. Both adults and children enjoyed the stay. Highly recommended!
Read more
Review collected in partnership with this hotel
Date of stay: September 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Christian Hassing, General Manager at Mandarin Oriental, Singapore
Responded 3 days ago
Dear Mandarin Oriental Guest Thank you for recommending our hotel to the online community. As we take great pride in delivering delightful moments, we are pleased to learn that the legendary hospitality rendered by our colleagues and our well-appointed accommodation have greatly impressed you and your family. We are truly appreciative for your kind words, which will be conveyed to our colleagues as it is indeed comments like yours that motivate the team to consistently strive for the best. All of us here hope to welcome you back. Yours sincerely Christian A. Hassing
Read more
Previous
PRICE RANGE
$302 - $455 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandarin oriental, singapore hotel singapore, mandarin singapore, oriental hotel singapore, oriental singapore, singapore mandarin oriental
LOCATION
SingaporeSingaporeMarina Bay / Downtown Core/Downtown Singapore / Central Area/City Area / Marina Centre
NUMBER OF ROOMS
527
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Frequently Asked Questions about Mandarin Oriental, Singapore
Which popular attractions are close to Mandarin Oriental, Singapore?
Nearby attractions include Waterfront Promenade (0.2 miles), Esplanade - Theatres on the Bay (0.2 miles), and Pororo Park Singapore (0.1 miles).
What are some of the property amenities at Mandarin Oriental, Singapore?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Mandarin Oriental, Singapore?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mandarin Oriental, Singapore?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Mandarin Oriental, Singapore?
Yes, valet parking is available to guests.
What are some restaurants close to Mandarin Oriental, Singapore?
Conveniently located restaurants include Summer Pavilion, Colony, and Paulaner Bräuhaus Singapore.
Are there opportunities to exercise at Mandarin Oriental, Singapore?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Mandarin Oriental, Singapore have an airport shuttle?
Yes, Mandarin Oriental, Singapore offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Mandarin Oriental, Singapore located near the city center?
Yes, it is 0.6 miles away from the center of Singapore.
Are any cleaning services offered at Mandarin Oriental, Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does Mandarin Oriental, Singapore offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.