I have booked my stay at Mandarin Oriental, as its one of the top 5 hotels in Singapore, in my opinion, on Friday, December 2nd, 2022. Due to flight delays, I had to arrive at 1:00 am on December 3rd, 2022. Although I have mentioned in the email the booking occasion, and I have received the confirmation from the hotel’s side regarding my concern, I arrived with a full disappointment. First of all, my room wasn’t prepared at all to welcoming us, we have received an invalid keys which had us to wait for a while until we’ve been given the right keys. After we got into the room, we were surprised that the lights were off and AC was off.
This is one of the finest hotel experiences in the world. The location overlooking Marina bay gives spectacular views. The staff are the most attentive they could be without obsequiousness, even the pool attendant Sid adds to the pleasure of your stay. The rooms are comfortable and well equipped those with Marina bay full height window views are extra special. The facilities of the Oriental club rooms are worth the extra cost. The food quality at the dining outlets is excellent however Cherry Garden topped our list. We love the pool area at this hotel. Exceptional for a large hotel and avoids the sterile atmosphere of others, Raffles is sadly now a theme park.
I enjoyed my 6 day stay in Mandarin Oriental. The staffs are very friendly and accommodating (to mention the names: Hahn, Hua, Joey, Margarette). The staffs made sure our needs are met. Housekeeping did a very good job to always keep the room clean and neat. They even pay attention to the small details and provide cable ties for my laptop and phone chargers to keep things neat. They also provide gadget cloths to wipe the screens of my laptop. One of the best service I have experienced. Looking forward to return soon.
Mandarin Oriental Singapore has one of the best Chinese wedding banquets in Singapore.This was probably the reason why my son and daughter in law chose this hotel to hold their wedding banquet. The eight course wedding dinner banquet kickstarted with a Mandarin Oriental Combination Platter composed of Crispy Seafood Spheres,Drunken Chicken Glazed With Silver Bait, Marinated Jellyfish,Roasted Pork. It was a hit with most of the guests. It was one of the best wedding appetisers I have had. The main meat of the banquet is Roasted Duck With Angelica Roots. Not everyone in my family is familiar with duck meat so it was definitely not a favourite but at this time almost everyone was already full. All of my family members who attended the wedding had a good experience and loved the food offering.…
Amazing Stay at Mandarin Oriental. I stayed there in September for my birthday for two nights. The room was clean and beautiful , truly felt luxurious but what made my stay a 5 Star stay was the room service staff Vishnu. He came to deliver my birthday surprise by the hotel a beautiful slice of cake. This young boy was so cheerful and bright and totally professional. He even sang me a birthday song! Real asset to the property also to mention the front desk team all of them were so friendly. Sadly I couldn’t wake up for breakfast but definitely next time.
Location: Just a short walk from many attractions and others can be easily reached by cab. Short trip to the aiport. Stunning views if you have bay room. Rooms: Standard MO desing, spacious, clean, well thought out and with all amenities. Staff: We staid twice, once only for a night in a standard romm, the second time for longer in a club room. Both times all members of the staff were well trained, frienldly, service oriented and did a wonderful job. on the second time we had booked an airport transfer who waited for us, and 20 min later we were at the hotel where we were greeted by name and hit our room and checked in in less than 2 min. Absolutely seamless. Food: The breakfast buffet is one of the best out there with a huge variety of regional cuisines and even very good bread (rare treat). The club loung offers a nice little buffet throughout the day and a huge high quality selection of drinks. More than enough to keep you happy on both accounts. Communal areas: Clean; veeery spacios and a large pool. All in all, next time in SIN next time MO…
As a “Fan” and client of MO for over fifty years I have enjoyed numerous stays at MOSIN one of my much beloved properties of the Group and it was a massive joy to return post COVID for a stay of enormous pleasure. The marvelous Philipp Knuepfer and his wonderful Team provided me once again with an unrivaled stay of sybaritic pleasure, pampering and care that was truly memorable- MO’s style and service is undoubtedly unique and my stay at MOSIN upheld and even surpassed its legendary reputation- as Bob Hope used to sing: “Thanks for the memories”!
We have been to Singapore a few times for a holiday and this was our second stay at the Mandarin Oriental and once again we had a wonderful stay. We booked the same room as before - Ocean Grand - which has amazing views and is really spacious and comfortable. Our 12 night stay in Singapore was absolutely wonderful - a big reason for that was this fantastic hotel. Every single interaction with staff was very positive - from the reception and Concierge staff to the breakfast waiting staff - all were friendly, welcoming, helpful and knowledgeable. The breakfast team work really hard to make breakfast the best meal of the day. Such a huge choice and all really fresh. We loved the fact that staff used our name when greeting us and serving us - such a nice touch and also after a couple of days we didn’t even have to ask for our two pots of very hot water (for our own British teabags!) - the staff remembered! Our room was immaculately clean (and kept that way by wonderful housekeeping staff) , quiet, spacious and had great air-conditioning. Our bed was amazing - huge and so very comfortable. Beautiful bathroom with two sinks and a separate shower cubicle - everything you could possibly want. The swimming pool is lovely - wonderful to sit relaxing under the umbrella enjoying the warm breeze after a dip - again all the staff so very attentive. Part of our reason for choosing the Mandarin Oriental was its position in the Marina Bay Area and also it is just a very short walk to the Marina Square Mall and close to MRT stations. Cannot recommend this hotel enough - it absolutely made our holiday to Singapore.…
Came for a staycation. Awesome and nice staff and had a comfortable stay. Very genuine from them. Got the room with MBS view.. Nice display of breakfast. Great staycation and will come again in the future.
Hassled traveler … forgotten currency … at minimum, an embarrassing scene with an irritated GRAB driver. Enter the M.O. staffing by gracious professionals like Doorman Mr. Sun. He reached into his pocket to settle a bill to ease logistics and welcome a guest. THIS is why M.O. commands a loyal fan base. Bravo, Mr. Sun!