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Mandarin Oriental, Singapore

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5 Raffles Ave Marina Square, Singapore 039797 Singapore
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (6182)
Room & Suite (1941)
Dining (456)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 08/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mandarin Oriental, Singapore
Updated 08/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#16 of 369 hotels in Singapore
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best
Mandarin Oriental, Singapore is one of the world's foremost luxury hotels. It is the only hotel in the city that has been awarded Five Star status for both accommodation and spa in the prestigious Forbes Travel Guide for nine consecutive years (2012 to 2020). This award-winning property has a prime location, close to the financial hub with easy access to luxury boutiques and entertainment venues, and minutes away from Suntec Singapore International Convention & Exhibition Centre. The hotel features an impressive atrium lobby with 527 rooms and suites. There is a premium Oriental Club Lounge, an indulgent and intimate spa, extensive meeting and banqueting facilities, five renowned restaurants and two lounges overlooking the spectacular Marina Bay.
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Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Paid public parking on-site
Wifi
Paid wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Special diet menus
Poolside bar
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Sun loungers / beach chairs
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Bathrobes
Room service
Safe
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
On-demand movies
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Marina View
Languages Spoken
English, Chinese, Filipino, Indonesian and 2 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
261Restaurantswithin 0.3 miles
37Attractionswithin 0.3 miles
8317Reviews108Q+A100Room tips
Traveler rating
  • 6,117
  • 1,499
  • 444
  • 156
  • 101
Time of year
Traveler type
Language
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Selected filters
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  • English
Popular mentions
MazzzyStarr wrote a review Yesterday
Singapore, Singapore148 contributions47 helpful votes
+1
Totally appreciated with the late checkout given to us. The room are spacious and clean, toiletries are from Diptyque. They are prompt with their What’s app reply too. The spa experience (Hot Stone & Aromatherapy treatment) was definitely the highlight of our stay!
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Date of stay: January 2022Trip type: Traveled as a couple
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Precious K wrote a review Jan 18
Singapore, Singapore29 contributions14 helpful votes
Being a regular patron of MO Singapore since 8 years ago - there is always a nice warm tingling, comfy vibe upon entering the hotel. I reckon it's a fengshui hotel, which explains the beautiful intricate interiors from the lobby to the Chinese restaurant, which by the way serves one of the best Cantonese food. So need not to say - when it comes to sourcing of wedding venue for our own big day, MO Singapore was naturally shortlisted in our list (Among Ritz, St Regis and Capella) . Just like many beautiful couples who might be torn between choices, MO Singapore have us sold when we meet up with the PIC to go through the package options that they can offer, besides the good location. And just like that, weeks later - we paid the deposit during the wedding fair in Year 2019, Aug and spent the rest of the day enjoying their delicious curated wedding dishes. Then boom, came COVID-19 in Year 2020... So with the uncertainties of the ever changing govt rules at that point of time, we decided to postpone our wedding to Year 2021. - Wedding Event Management Team - Despite the internal changes on the PIC of our wedding, we were really blessed to be taken so good care by Tim Lee, who is the Senior Manager for Event Management. Nothing were ever too much for him and being a respectfully and resourceful gentlemen, he took in our suggestions, opinions and tried his best to materialize our ideas. Or he may counter proposal other suggestions in the event if was not feasible so as not to disappoint the couples. He also assisted on the room reservation for my folks one night before the wedding. A very nice, relatable and understanding person. Also - thanks to his suggestion of having the signature Teochew Orh-Nee as the luncheon dessert instead of the western cakes. It was really refreshing and all our esteemed guests LOVE all the dishes on the menu. Till today - they are still singing praises about the whole experience. Can you imagine the grin on us faces...? - Wedding Banquet Management Team - There were 20 crew members (including Tim Lee) whom each of them play diff role during our wedding luncheon. Everyone was at their best service, especially Jegen (Banquet Manager) and Bell (Lady butler) who have been assisting me and my SO throughout the entire process so diligently and smoothly. They put us at ease when we were lost and nervous. Esp before our march-in.. Oh boy. They even found me some candies when I was too nervous and my blood sugar went low that caused the dizzy spells. Bell was ensuring that my train was well spread, my tiara was resting nicely on my head, checking every now and then if I wanna eat my food while we the couple walked around to greet our esteemed guests etc. Jegen was very professional and really good at leading his team. He would check with you on how the flow was gonna be like and make sure that the couple were updated on what’s the next step and what to look out for. Chef-in-charge came out to greet us after the luncheon ended to hear our feedback on the food. We have nothing much to say except huge THUMBS UP and DELISH! Everything went smoothly and it was a successful wedding luncheon. Every one on the team were nice, respectful and empathizing. Couldn’t ask for anything else. Thanks so much for the experiences, MO Singapore!
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Date of stay: December 2021
Value
Cleanliness
Service
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Response from Christian Hassing, General Manager at Mandarin Oriental, Singapore
Responded 3 days ago
Dear PreciousKymnKayleigh Thank you for the ringing endorsement of our day-to-day efforts, it is an honour that you chose to celebrate such a joyous occasion with us. As it is of highest priority for us to deliver world-class hospitality to all guests, we are heartened to learn that the commendable reception and service extended by my colleagues, especially Tim, Jegen, and Bell had contributed to making your wedding banquet an exceptional one. Likewise, we are glad to hear that everything was splendid, from the impressive interiors to the curated dining offerings that brilliantly showcase our chefs’ creativity and culinary finesse. Your compliments will be shared with the team as it will certainly inspire them to constantly work towards delivering excellence amidst unparalleled luxury. We hope your experience on this occasion will bring you back for many more unforgettable moments at Mandarin Oriental, Singapore. Yours sincerely Christian A. Hassing
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Dexter L wrote a review Jan 18
1 contribution
We decided to hold our wedding luncheon here because of the many good reviews we've seen, and we did not regret our choice. From the food, to the service, to the stay, it's all top notch. Our guests have nothing but compliments. Special shoutout to: April, Wendy and Tim. Thank you for accommodating our many requests. Especially for Tim, many of our requests are quite last min and he helped us as best as he could. Really appreciate it a lot! To the banquet and valet team: Jobin, Alice and Mr Sun and the staff assisting the event. Kudos for being so attentive and ensuring that the event runs smoothly. We actually forgot to get lunch for our emcee and Jobin was quick and decisive to help us settle it. Throughout the whole event they have been ensuring us everything will be fine. All in all, it was a very good experience here at MO and we definitely didn't regret choosing this hotel!
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Date of stay: January 2022Trip type: Traveled as a couple
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Response from Christian Hassing, General Manager at Mandarin Oriental, Singapore
Responded 3 days ago
Dear dexterrlim Thank you for choosing to celebrate such momentous occasion with us. As we pride ourselves as a Forbes five-star establishment, it gladdens us to hear that the outstanding service rendered by our colleagues, especially April, Wendy, Tim, Jobin, Alice and Sun, had ensured that your wedding luncheon was a smooth and enjoyable one. Likewise, we are pleased to learn that our culinary delights have greatly impressed you and your guests. I look forward to sharing your lavish praises as such positivity is a testament of our colleagues' warm hospitality and dedication towards providing our guests with long lasting memories of their experience with us. We look forward to the pleasure of welcoming you back. Yours sincerely Christian A. Hassing
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Grace T wrote a review Jan 18
Singapore, Singapore5 contributions8 helpful votes
+1
Delighted to have spent 2 weekday nights here. I was greeted by friendly FO staff Jeff who patiently explained details of my stay to me. Pleasantly grateful for an Ocean View room upgrade and a late check out since I had checked in to get some work done as well. Fantastic and quality amenities were provided. From Diptyque Shampoo, Conditioner, Body Wash and Lotion to the complimentary Tapping Tapir sparkling sodas. I also support the hotel’s initiative for no plastic waste. Water is stored in huge glass bottles and no disposable plastic bottles are given. I appreciate the turn down service provided which gave me a welcoming experience when I returned to my room at night. Simple gestures like tidying my cable wires or putting a clean cloth underneath my toiletries are very much appreciated. I also had the chance to dine at Dolce Vita and MO Bar during my stay. The excellent service quality was consistent at the restaurants as well. I had a small issue with a choked sink on my first night. Housekeeping was swift to send the plumber to my room and the issue was resolved in less than 15 minutes. I look forward to my booking my next stay during my birthday in a couple of months. Kudos to everyone from the front of house to back of house team for such a consistent high level of quality service displayed.
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Date of stay: January 2022Trip type: Traveled solo
Room Tip: Entrance to Marina Square is via the carpark on the right when you exit the hotel. Take the lift...
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Response from Christian Hassing, General Manager at Mandarin Oriental, Singapore
Responded 3 days ago
Dear Gracetsh Thank you for your lavish praises, they mean the world to us. As we pride ourselves as a Forbes five-star establishment it brings us great happiness to know that the laudable service provided by our colleagues, particularly Jeff, had contributed to making your stay a fabulous one. As we embark on our journey towards sustainability, we are happy to note that our glass bottles were a positive part of your experience. Likewise, we are glad to hear that our bathroom amenities and stunning views from the floor-to-ceiling windows in our rooms impressed you. I look forward to sharing your words of encouragement with my team as it will certainly motivate them towards striving to greater heights as we delight our guests. Thank you for expressing your interest in staying with us again. Please do not hesitate to reach out to Ian Soh, our Director of Rooms at ians@mohg.com should you wish to book for your next stay. We greatly appreciate your kind patronage and look forward to enamour you with our legendary MO hospitality on future occasions. Yours sincerely Christian A. Hassing
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Sher wrote a review Jan 17
1 contribution
Upon check in, they offered a cake to be send to the room the next as it is my birthday celebration. On the 2nd day, called the reception numerous times. The cake was only delivered after expressing disappointment. Waited more than 2 hrs for the cake. Pls honour your promises mandarine oriental. Indeed my my birthday celebration is ruined. Won’t be back for sure.
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Date of stay: January 2022Trip type: Traveled as a couple
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Response from Christian Hassing, General Manager at Mandarin Oriental, Singapore
Responded 3 days ago
Dear Sherjan_18 Thank you for sharing your valuable feedback as this is essential in our continuous efforts to improve our service and offerings. As we always endeavour to provide guests with extraordinary experiences, we regret to hear that we did not achieve this with you during your recent stay and I sincerely apologise for the inconvenience caused. Our Director of Rooms will be reaching out to you to rebuild your trust as well as to recover your impression of the hotel. We hope to have the opportunity of the welcoming you back again. Yours sincerely Christian A. Hassing
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PRICE RANGE
$302 - $455 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandarin oriental, singapore hotel singapore, mandarin singapore, oriental hotel singapore, oriental singapore, singapore mandarin oriental
LOCATION
SingaporeSingaporeMarina Bay / Downtown Core/Downtown Singapore / Central Area/City Area / Marina Centre
NUMBER OF ROOMS
527
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Frequently Asked Questions about Mandarin Oriental, Singapore
Which popular attractions are close to Mandarin Oriental, Singapore?
Nearby attractions include Waterfront Promenade (0.2 miles), Esplanade - Theatres on the Bay (0.2 miles), and Pororo Park Singapore (0.1 miles).
What are some of the property amenities at Mandarin Oriental, Singapore?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Mandarin Oriental, Singapore?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mandarin Oriental, Singapore?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Mandarin Oriental, Singapore?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to Mandarin Oriental, Singapore?
Conveniently located restaurants include Portman's Bar, Paulaner Bräuhaus Singapore, and Dolce Vita.
Are there opportunities to exercise at Mandarin Oriental, Singapore?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Mandarin Oriental, Singapore have airport transportation?
Yes, Mandarin Oriental, Singapore offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Mandarin Oriental, Singapore located near the city center?
Yes, it is 0.6 miles away from the center of Singapore.
Are any cleaning services offered at Mandarin Oriental, Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does Mandarin Oriental, Singapore offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.