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Pan Pacific Orchard

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2,013 Reviews from our TripAdvisor Community

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Showing 1,866: English reviews
Melbourne, Australia
Reviewed today NEW

A bit pricey for the services given . Breakfast was ok . Staff was the most helpful i have found for a long time . The concierge are very helpful . Location is good as it is on Orchard road area , but far away from the hustle bustle of Orchard road.

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1Thank arshibarmare
Singapore
Reviewed today NEWvia mobile

Me and my hubby stayed in hotel pan Pacific orchard for weekend trip. I cannot recommend this hotel enough! We were looked after the staff are so helpful and friendly. And the rooms are kept to a brilliant standard each day by my rooom maids . So much Included such as gym 24/7, Breakfast free mini bar,twg tea, nespresso, I...

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1Thank marissaherman
Western Australia, Australia
Reviewed yesterday NEWvia mobile

Thank you very much for greatly service's Fabulous suites room 613. Perfect food,perfect location and perfect staff . Breakfast to die for,nothing was too much trouble from the porter to the manager. We were treated like friends. Just 2 minutes walk to tube. Malls could not have been placed better. I will be back

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2Thank feeka44
Reviewed yesterday NEW

Loved this hotel! We booked 2 rooms for 2 nights our family of 5 and the staff accommodated every need of ours: extra water, amenities, late check out. We slept very comfortably in the super luxurious beds. The bathrooms were great too as they had sunken bathtubs ands separate showers. Every amenity was thought of carefully and you need not...

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2Thank BeeZ81
Metro Manila, Philippines
Reviewed yesterday NEW

Me and my kids stayed at Pan Pacific Orchard Hotel last December 2016 (after Christmas) for 1 week in a Studio Room. It was cozy and newly renovated but they have to replace some of the furniture. The beds were so comfortable and big enough for the three of us. The room was clean, the cleaning staff was very kind....

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2Thank MaCrisD
New Zealand
Reviewed 2 days ago NEWvia mobile

Very helpful and polite staff with a disabled person. Supplied a wheelchair and assisted us with everything we required. Would recommend the hotel to all and will certainly stay here again lived the pool and spa. Good food variety to choose from and would suggest the Club rooms as Happy Hour is included and the canapes are enough for a...

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1Thank broklyn56
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard and for recommending us to other travelers. We are pleased to hear that you like our hotel, and that you will return next time you are in Singapore. We are delighted that the impeccable service delivered by our associates was able to exceed your expectations. We look forward...

Australia
Reviewed 2 days ago NEWvia mobile

Staying in pan Pacific orchard was very pleasant to us. We liked the location very much. The service was professional from mrganasan and msmarilyn were very nice and polite. We like the breakfast and club cocktail as well. Happy I found this place where all staff are super friendly and helpful. We will be back

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Helpful?
Thank smithjohn72
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard. We are delighted that the impeccable service delivered by our associates was able to exceed your expectations. We are glad to hear that you will return to our hotel next time you are in Singapore. We look forward to seeing you again and as always, continue to be...

Chandigarh, India
Reviewed 3 days ago NEWvia mobile

I visited this hotel in December 2016 and I must say that I was very happy with the overall experience. Initially I was little unhappy with the room size but then I was guided by two gentlemen Arjun and Jatin who were so cooperative and changed my room without any hesitation. They also guided me on what I should do...

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Thank Ramesh1498
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard. We are pleased to hear that you like our hotel, and that you will return next time you are in Singapore. Our associates have evidently embraced the Pan Pacific signature style of personalized care and we believe your kind words will encourage our associates in their commitment in...

Singapore
Reviewed 3 days ago NEW

This hotel is very aesthetically pleasing, the staff are very helpful and friendly and the services are of a large variety. The deluxe room was very comfortable and although not a big room, the space was nice. The bathroom was clean. Overall i would recommend to anyone staying near Orchard avenue, to stay at the Pan Pacific Orchard.

Review collected in partnership with Pan Pacific Hotels Group
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Thank kirstieh745
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard and for recommending to other travelers. We are delighted that the impeccable service delivered by our associates was able to exceed your expectations. We hope that you will return to Pan Pacific Orchard, as we will certainly welcome the chance to impress you again! Warmest regards, Craig Syphers...

Indonesia
Reviewed 3 days ago NEWvia mobile

This is an excellent hotel,close to meet,malls and making it convenient to get around Singapore. The restaurant and bar was good. The jazz mjg was great too. Handy was helpful. The service from Irene from operator and Marilyn at concierge willing help us. Will definitely come back o this hotel when we return.

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Thank iamroxy88
PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard. We are pleased to hear that you like our hotel, and that you will return next time you are in Singapore. We are pleased that you enjoyed the convenience of staying at our hotel, which is in the heart of Orchard Road and a very strategic location that...

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Staying in Orchard Road

Neighborhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centers. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
10 at Claymore
10 at Claymore
Cuisines: Chinese, Japanese, Seafood, International, Asian, Singaporean
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The newly refurbished five-star business hotel is proud to unveil a refreshed collection of guestrooms, meeting spaces, facilities and food and beverage outlets. Conveniently located in the vibrant shopping district of Orchard Road, Pan Pacific Orchard is an oasis in the heart of the city. Our rejuvenated guest rooms are distinguished by soothing palettes, natural accents and modern furnishings inspired by the inviting warmth of the Pacific. Invigorate your senses at our newly introduced award-winning St. Gregory spa. Relax and rejuvenate your body and mind with signature spa treatments or indulge in 10 at Claymore’s signature Plates of Pleasure, a delightful repertoire of premium meats grilled to succulent perfection, coupled with a delectable buffet spread. Exuding understated sophistication, Pan Pacific Orchard, Singapore is your ideal getaway for busy urban dwellers. ... more   less 

Additional Information about Pan Pacific Orchard

Address: 10 Claymore Road, Singapore 229540, Singapore
Location: Singapore > Singapore > Orchard Road
Price Range: $167 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pan Pacific Orchard 5*
Number of rooms: 206
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Pan Pacific Hotels Group, Agoda, Travelocity, Priceline and Asiatravel.com Holdings so you can book your Pan Pacific Orchard reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Orchard Hotel Singapore
Pan Pacific Singapore
Singapore Pan Pacific
Pan Pacific Orchard Singapore
Hotel Style:
#9 Family Hotel in Singapore
#9 Spa Hotel in Singapore
#11 Business Hotel in Singapore
#18 Romantic Hotel in Singapore
#21 Luxury Hotel in Singapore
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Questions & Answers

Here's what travelers have asked, with answers from Pan Pacific Orchard staff and other travelers.
23 questions
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Questions? Get answers from Pan Pacific Orchard staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Studio Rooms are large and enough for family stay”
 of 5 bubbles MaCrisD, yesterday | Read review
“Rooms on the pool side might be quieter, on weekends it can get a bit loud at night on the orchard road side”
 of 5 bubbles Markus403, 6 days ago | Read review
“Walk to the right of the lobby to Isetan Shaw towers, links to underground tunnels to many great shopping and train station.”
 of 5 bubbles CherylC668, 2 weeks ago | Read review
“Rooms are very quiet and very clean!”
 of 5 bubbles soldier1273, 2 weeks ago | Read review
“Executive rooms very spacious. Mid-range price refers to prices in Singapore which are HIGH!”
 of 5 bubbles Sweetpeas89, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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