We had our wedding at Parkroyal Collection Marina Bay in Oct 2021. The hotel was nicely renovated with green concept. Our banquet manager Mei Fung, Kelvin and team was very friendly and gave us their utmost to help us in all ways to ensure us a smooth and beautiful wedding! Mei Fung was always there to coordinate, very patiently addressing all our queries, catering solutions to our requirements. Kelvin was very initiative and meticulous to details. He took care of many things during our banquet for us to ensure there is no hiccups. Overall, we are very thankful to have such a wonderful and friendly team with us on our wedding day!
The ParkRoyal Marina Bay (PRMB) was opened end of last year following a renovation and we dropped by for a 1 nite staycation in May. The hotel was still in their soft opening phase as there are still some areas undergoing renovations such as part of the swimming pool area and the suites. Checking in was a breeze and a great delight as there is no queue, possibly due to reduced staycation guests as a result of the Phase 2 Heightened Alert. We will also like to commend the PRMB team which has always been prompt in replying our emails prior to the stay and such customer service is what makes the hotel stand out. The room we purchased was the Signature Marina Bay room, which was supposedly their highest tier room this moment as the suites are still undergoing renovation. Unfortunately the room we were being allocated did not have a direct view of the bay. The bay could only be sighted from an angle at the balcony. Within the room, the direct view was actually overlooking Mandarin Oriental instead. The room was freshly renovated and adopts a minimalist style. Though the PRMB website stated its room size as 32 square metres, it looked considerably smaller than the rooms of similar grade hotels. Also as it is supposedly a higher tier room, we are expecting a bit more furnishing such as a business desk and chair and probably a one seater sofa. The in-room fridge was however cleverly designed to be placed at a height where guests could just open the fridge without needing to bend down. One of the most essential items in a hotel room is the bed and the bed at PRMB was of a nice firmness. The washroom was of a good size where there are also a bathtub, however, the shower cubicle surface area was awkward as there was a pillar that “jagged out” and took up nearly 20% of the cubicle space. Post renovation I was also surprised to see that the shower cubicle does not come with a rain shower which is the norm in hotels nowadays. In addition, the toilet bowl was surprisingly low in height and was not very comfortable for a grown adult, at least myself. This is my second stay at a ParkRoyal within a 3 months period and it appeared that their chain is switching to filtered water tap instead of providing bottled water. Personally I prefer bottled water as I don’t trust the water quality from filtered water tap as it is largely dependent on how frequent the filter are being changed and also how frequent and intensive is the servicing done on the filtered system hoses. Though our room does not come with meals, we were given breakfast, afternoon tea and evening canapés. We are not certain if these were given due to our GHA status (as no room upgrade as ours was already the highest tier available) or if it was given to all room guests due to no dining-in in the in-house restaurants. In any case it was a very kind gesture of the hotel. Also as our room package was the Feast and Eat one which comes with a $400 credit, it was essentially 6 meals in 1.5 days (including the complimentary evening canapés etc.). While Peach Blossom food was great, Peppermint puts up a strong fight with its lobster laksa and Halibut fish and chips. There are two areas whereby some tweaking or improvements will be welcomed. Firstly it will be better if Peach Blossom could cover up their dishes with covers or cling wrap them before delivering to the room, especially in a pandemic period. Next, the food items available in the app was far lesser as compared when making a call to the hotline, as such, the hotel could perhaps consider beefing up the ordering menu in the app itself. Since it was Phase 2 HA we didn’t go around touring the hotel and the only place we went to was the pool. It was of a nice size due to limited visitors but if the hotel will to go back to full capacity, the pool might be too small for personal comfort. We went for a nite swim on the first day of our stay as we heard that there will be “stars” (lights) in the pool but to be honest it did not really awe us very much. All in all this was a great staycation to relax with lots of movies and food. Should the hotel be ranked solely based on the infrastructure it may not be able to match that offered by its more known competitors but what makes it stand out is its customer service, starting from the front desk to the room service delivery personnel and ending off with the concierge. Will I revisit again? Definitely yes and very soon in the near future.…
Had our wedding held at ParkRoyal Collections Marina Bay and it was an unforgettable experience! The view from our room was amazing with a view of the Singapore skyline and the Singapore Flyer. What's even more amazing is the hospitality of the service staff. Throughout my stay, the staff were very attentive and responsive to any requests that we had. The food was delicious at Peach Blossom, which is a restaurant within the hotel. Highly recommended, especially if you are a fan of cantonese cuisine. Will definitely be back again!
We held our wedding at PRC Marina Bay amidst changing covid restrictions and our experience with our WC (Xina) has been smooth and pleasant. We stayed for 3D2N at the bridal suite which consistent of a main bedroom, and an accompanying living room. It was clean, had a little bit of a smoke smell which was quickly removed. The living room On our 2nd day we decided to pamper ourselves with a treat at the St. Gregory spa. It was clean, and a pleasant experience (except for having to wear a mask).
It was our first stay at Parkroyal Collection Marina Bay and we had a nice 2 day 1 night stay at the Lifestyle Room. I thought the room was nice, clean and cosy. It also had a balcony that we enjoyed the view. Went swimming at the hotel's swimming pool and it's said to be a mineral water swimming pool. I want to give a shout out to Duty Manager Prem, who was welcoming, professional and friendly. Thanks Prem!