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PARKROYAL COLLECTION Marina Bay, Singapore

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6 Raffles Boulevard,Marina Square, Singapore 039594 Singapore
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Traveler (5825)
Room & Suite (2131)
Videos (9)
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About

#30 of 377 hotels in Singapore
Location
4.6
Cleanliness
4.4
Service
4.3
Value
3.9
2022 Travelers' Choice Best of the Best
Sitting in the heart of the central business district and Marina Bay, with panoramic views of the Singapore city skyline, the 583-room PARKROYAL COLLECTION Marina Bay, Singapore is the country’s first ‘Garden-in-a-Hotel’. An champion of sustainability, environmental responsibility and advocate for green innovations in the hospitality industry, the hotel is home to Southeast Asia’s largest indoor sky-lit atrium, containing over 2,400 plants, trees, shrubs and groundcovers from more than 60 varieties of flora spread across 15,000 square feet of space throughout. Distinctive dining options are available for every palate and occasion, from international and Asian culinary creations at Peppermint, progressive Cantonese cuisine at Peach Blossoms, a selection of over 90 varieties of whiskies and craft cocktails at Portman’s Bar, and alfresco dining at Skyline Bar. A rooftop Urban Farm spanning 150 square metres houses over 60 varieties of fruits, vegetables, herbs and edible flowers, forming the backbone of the hotel’s farm-to-table, farm-to-bar and farm-to-spa concepts. The 25-metre swimming pool comes alive with 1,380 glowing fibre optic lights at dusk, and a refreshing dip in the pool articulates an experience not unlike the sensation of floating amongst a star-studded galaxy. Catering to environmentally conscious travellers, the hotel focuses on stylish contemporary vibes brought to life through biophilic design, iconic architecture, eco-friendliness and lifestyle experiences.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Indoor play area for children
Airport transportation
Parking garage
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Yoga room
Fitness / spa locker rooms
Fitness classes
Personal trainer
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Rooftop bar
Kids pool
Highchairs available
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Neck massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bidet
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Marina View
Languages Spoken
English, Chinese, Japanese, Korean and 1 more
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
388Restaurantswithin 0.3 miles
56Attractionswithin 0.3 miles
8871Reviews98Q+A100Room tips
Traveler rating
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Most Recent
A K wrote a review Aug 17
1 contribution
I am here for my business trip and my colleague made my booking. I am glad they made my booking under Collection Club Room, I always have breakfast and afternoon tea and The service is great. Staff are perfect, they are all nice. especially staff Ariane the manager she made me feel at home, Bala and Gina . I was well taken care of.
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Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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trvkaki wrote a review May 2021
Singapore, Singapore740 contributions171 helpful votes
+1
Hotel's Favorite
The ParkRoyal Marina Bay (PRMB) was opened end of last year following a renovation and we dropped by for a 1 nite staycation in May. The hotel was still in their soft opening phase as there are still some areas undergoing renovations such as part of the swimming pool area and the suites. Checking in was a breeze and a great delight as there is no queue, possibly due to reduced staycation guests as a result of the Phase 2 Heightened Alert. We will also like to commend the PRMB team which has always been prompt in replying our emails prior to the stay and such customer service is what makes the hotel stand out. The room we purchased was the Signature Marina Bay room, which was supposedly their highest tier room this moment as the suites are still undergoing renovation. Unfortunately the room we were being allocated did not have a direct view of the bay. The bay could only be sighted from an angle at the balcony. Within the room, the direct view was actually overlooking Mandarin Oriental instead. The room was freshly renovated and adopts a minimalist style. Though the PRMB website stated its room size as 32 square metres, it looked considerably smaller than the rooms of similar grade hotels. Also as it is supposedly a higher tier room, we are expecting a bit more furnishing such as a business desk and chair and probably a one seater sofa. The in-room fridge was however cleverly designed to be placed at a height where guests could just open the fridge without needing to bend down. One of the most essential items in a hotel room is the bed and the bed at PRMB was of a nice firmness. The washroom was of a good size where there are also a bathtub, however, the shower cubicle surface area was awkward as there was a pillar that “jagged out” and took up nearly 20% of the cubicle space. Post renovation I was also surprised to see that the shower cubicle does not come with a rain shower which is the norm in hotels nowadays. In addition, the toilet bowl was surprisingly low in height and was not very comfortable for a grown adult, at least myself. This is my second stay at a ParkRoyal within a 3 months period and it appeared that their chain is switching to filtered water tap instead of providing bottled water. Personally I prefer bottled water as I don’t trust the water quality from filtered water tap as it is largely dependent on how frequent the filter are being changed and also how frequent and intensive is the servicing done on the filtered system hoses. Though our room does not come with meals, we were given breakfast, afternoon tea and evening canapés. We are not certain if these were given due to our GHA status (as no room upgrade as ours was already the highest tier available) or if it was given to all room guests due to no dining-in in the in-house restaurants. In any case it was a very kind gesture of the hotel. Also as our room package was the Feast and Eat one which comes with a $400 credit, it was essentially 6 meals in 1.5 days (including the complimentary evening canapés etc.). While Peach Blossom food was great, Peppermint puts up a strong fight with its lobster laksa and Halibut fish and chips. There are two areas whereby some tweaking or improvements will be welcomed. Firstly it will be better if Peach Blossom could cover up their dishes with covers or cling wrap them before delivering to the room, especially in a pandemic period. Next, the food items available in the app was far lesser as compared when making a call to the hotline, as such, the hotel could perhaps consider beefing up the ordering menu in the app itself. Since it was Phase 2 HA we didn’t go around touring the hotel and the only place we went to was the pool. It was of a nice size due to limited visitors but if the hotel will to go back to full capacity, the pool might be too small for personal comfort. We went for a nite swim on the first day of our stay as we heard that there will be “stars” (lights) in the pool but to be honest it did not really awe us very much. All in all this was a great staycation to relax with lots of movies and food. Should the hotel be ranked solely based on the infrastructure it may not be able to match that offered by its more known competitors but what makes it stand out is its customer service, starting from the front desk to the room service delivery personnel and ending off with the concierge. Will I revisit again? Definitely yes and very soon in the near future.
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Date of stay: April 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded May 22, 2021
Dear trvkaki, Thank you for sharing your comprehensive 5-star review of PARKROYAL COLLECTION Marina Bay Singapore! We are really pleased to hear you enjoyed your stay and your expectations were met in most aspects. We always strive to work towards delivering warm Hospitality to each and every guest making their stay exceptional. We will certainly be sharing your comments with the team which we know will serve as an inspiration to continue to serve with efficiency, warmth and care. The safety and well-being of our guests are of utmost importance to us, especially in these unprecedented times. We seek your kind understanding in this area. Your feedback addressed on the Peach Blossom servings and the Apps Menu are duly noted and we appreciate your valuable input in giving the hotel an opportunity to improve. Please do stay connected by following us on your favorite social media sites to take advantage of exclusive deals and keep up to date by visiting our website. Thank you for your continued patronage to PARKROYAL COLLECTION Marina Bay; we hope to have the pleasure of welcoming you back again. Inspiringly yours, Melvin Lim General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vingel P wrote a review Aug 17
1 contribution
My son’s 24th birthday was celebrated in Singapore and we chose to stay at RoyalPark Collection. I sent my request and they granted it, they allocated us on one of the top floor room which gave us the best view - combination of the the harbour and city view, it was amazing. The room was very nice, clean and fresh. They even gave my son a greeting card and cake. We are intending to visit Singapore again and we will book our stay at ParkRoyal Collection again! Friendly and kind staff, an excellent stay!!!
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Date of stay: August 2022
Value
Cleanliness
Service
Room Tip: Best view on the top floor :)
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Rai R wrote a review Aug 17
Singapore, Singapore2 contributions
newly renovated hotel in great location. Within walking distance to shopping malls.Staff was very attentive and super helpful and pleasant especially SK. Rooms are clean and smell nice and whole check in and check out process was fast and efficient. Will visit again!
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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juliantono sosiawan wrote a review Aug 17
1 contribution
clean, best locations, very nice views facing the marina bay sands especially at nights so colorful with lights and very good services, nice bathrooms with jet sprayer and filtered drinking water. unforgettable experience
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Date of stay: August 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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S W wrote a review Aug 15
2 contributions
Parkroyal Collection (Marina Bay) has been so amazing for our wedding! We had such a fun time planning the event with Sharon, our wedding manager and we've really enjoyed our wedding very very much! Even if we had safety measures to comply with, the hotel has been very up to date with the latest regulations and so everyone had such an enjoyable wedding lunch! All our guests praised the food, and even asked for seconds hahahaha. The stay in our bridal suite was super comfortable too, and the amenities at the pool and lounge recharged us thoroughly. All in all, our wedding event and weekend was a 10/10 experience and we would definitely love to come back to Parkroyal Collection (Marina Bay) soon again!
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded 3 days ago
Dear Swoon14, Thank you for taking time to pen your review and share your feedback on PARKROYAL COLLECTION Marina Bay. We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay. We are extremely privileged and honored to be able to host such an important milestone in your life. At PARKROYAL COLLECTION Marina Bay, our team is hard at work creating memorable experiences for our valued guests, and we hope to remain your top choice whenever you wish to hold any future events or simply enjoy a restful staycation. Once again, thank you for giving us your kind words of encouragement, and we hope to welcome you again soon. Inspiringly Yours, Melvin Lim General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stephen L wrote a review Aug 15
Brisbane, Queensland, Australia3 contributions3 helpful votes
Clean and modern hotel that underwent recent refurbishment. Rooms were well appointed and cleaned everyday during stay. The pool had a kids swim area which was heated (excellent idea). Loved the stay and will be back when I next visit. Front of desk helpful with requests. Nothing seemed to difficult.
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Date of stay: August 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded 3 days ago
Dear 47stephenl, Thank you for taking time to review your stay with us. We are delighted to read that you have enjoyed your recent stay with us, highlighting our new renovated interiors, clean and specious room. At PARKROYAL COLLECTION Marina Bay, our associates are all dedicated to providing memorable experiences for our guests, and we are glad that you have experienced the warm hospitality that we are known for. PARKROYAL COLLECTION Marina Bay remains committed to providing the best experience to our valued guests. Once again, thank you for giving us your kind words of encouragement, and we hope to welcome you again soon. Inspiringly Yours, Melvin Lim General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dmtravelling2016 wrote a review Aug 14
Singapore, Singapore17 contributions4 helpful votes
The Collection Club room we stayed in was comfortable, clean and sizeable. The addition of the drinking fountain in the toilet was very useful. Housekeeping was always prompt and did a great job. The team at the Collection Club Lounge was exceptional. Bala, Ivan, Yurik and Aila went above and beyond to make us feel welcome and attend to every need and want. Their attention to detail and efficiency provided a seamless experience. Would highly recommended the Collection Club Lounge—it was the highlight of our stay.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded 3 days ago
Dear dmtravelling2016, Thank you for taking your time to pen your stay experience with us. We are delighted to read that you have enjoyed your staycation with us, and are thoroughly pleased with our clean and specious room Our team members consisting will most certainly be pleased to read that their warm hospitality has made a great impact during your visit to our hotel. Once again, thank you for giving us your kind words of encouragement, and we hope to welcome you again soon. Inspiringly Yours, Melvin Lim General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Laura G wrote a review Aug 14
Indonesia2 contributions
I don't feel comfortable living at ParkRoyal Collection Marina. Because the room I have is not clean. The bed had a lot of hair, whereas I just checked in & entered my room. The floor & some furniture are dusty. And I wasn't given a replacement room either. From here I judge that Parkroyal Collection Marina is not cleaned really & there is no control. I am very disappointed.
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Date of stay: August 2022
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded 4 days ago
Dear lauragJ8453EK, Thank you for taking time to share your review with us. We sincerely apologize for the inconvenience caused during your stay. We apologize for the cleanliness issues that you faced. Your concerns will be raised to the Executive Housekeeper for immediate attention. At PARKROYAL COLLECTION Marina Bay, we place paramount importance on hygiene and cleanliness standards, and we apologize that we have fallen short in this aspect. Once again, we apologize that your stay was less than satisfactory, and we hope to be given another opportunity to serve you again. Inspiringly Yours, Melvin Lim General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jennie S wrote a review Aug 14
2 contributions1 helpful vote
+1
We stayed in this hotel for a little over 2 weeks and we want to thank the hotel staff esp the reception, those who took good care of us at the club lounge, the manager, Bala, Aila, Ariane and Yank. As well as those at the security department who went out of their way to help us. To Ravi and his team, Sha and Yazry. We moved from one hotel and serviced apartment to the next for 4 months when we moved to Singapore from Shanghai this year. No one took care of us here in Singapore like they did. Once again thank you so much! We also dined at Peach Blossom Restaurant and it was very nice. Food was delicious and very good quality and service was also great. Wishing you all the very best.
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded 5 days ago
Dear JennieSuarez, Thank you for taking time to pen your review and share your feedback on PARKROYAL COLLECTION Marina Bay. We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay. Our team members consisting will most certainly be pleased to read that their warm hospitality has made a great impact during your visit to our hotel. PARKROYAL COLLECTION Marina Bay remains committed to providing the best experience to our valued guests. Once again, thank you for giving us your kind words of encouragement, and we hope to welcome you again soon. Inspiringly Yours, Melvin Lim General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$228 - $357 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marina mandarin singapore hotel singapore, mandarin hotel singapore, mandarin singapore, singapore mandarin, marina mandarin hotel singapore
FORMERLY KNOWN AS
Marina Mandarin Singapore
LOCATION
SingaporeSingaporeMarina Bay / Downtown Core/Downtown Singapore / Central Area/City Area / Marina Centre
NUMBER OF ROOMS
583
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Frequently Asked Questions about PARKROYAL COLLECTION Marina Bay, Singapore
Which popular attractions are close to PARKROYAL COLLECTION Marina Bay, Singapore?
Nearby attractions include Waterfront Promenade (0.2 miles), Esplanade - Theatres on the Bay (0.2 miles), and Esplanade Park (0.3 miles).
What are some of the property amenities at PARKROYAL COLLECTION Marina Bay, Singapore?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at PARKROYAL COLLECTION Marina Bay, Singapore?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at PARKROYAL COLLECTION Marina Bay, Singapore?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at PARKROYAL COLLECTION Marina Bay, Singapore?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to PARKROYAL COLLECTION Marina Bay, Singapore?
Conveniently located restaurants include Portman's Bar, Paulaner Bräuhaus Singapore, and Summer Pavilion.
Are there opportunities to exercise at PARKROYAL COLLECTION Marina Bay, Singapore?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does PARKROYAL COLLECTION Marina Bay, Singapore have airport transportation?
Yes, PARKROYAL COLLECTION Marina Bay, Singapore offers airport transportation for guests. We recommend calling ahead to confirm details.
Is PARKROYAL COLLECTION Marina Bay, Singapore located near the city center?
Yes, it is 0.6 miles away from the center of Singapore.
Are any cleaning services offered at PARKROYAL COLLECTION Marina Bay, Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does PARKROYAL COLLECTION Marina Bay, Singapore offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
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