This was the old marina mandarin hotel taken over by current management. There were still a number of renovations being done in the hotel during our stay but it didn't affect us at all. We had lunch both at the peach 🍑 blossom and peppermint restaurants. Room stay was comfortable and staff were friendly. Want to give our thanks to Cha from the front desk, Mogan from belldesk, Daniel and Nobel from Peach Blossoms, Stewart and Sarina from Peppermint. Not forgetting staff from one connect. Many thanks for your friendly voices. We shall be back! For overseas future travellers, there's loads to shop from across, beside the hotel. Loads of food eateries around the area too. You just need to explore. Recommended!👍🏻
We enjoyed our first night stay that we've decided to extend another night. The bay view area is nice especially at night. The room and toilet is very clean and comfortable and the staff who assisted us (Prem and Doris) were exceptionally great. The best thing about a hotel stay is not just the room experience but also the guest service experience. We felt welcomed from the very beginning and would recommend others to stay here. Can't wait for travel to be back again so more tourists can enjoy this stay too!
Parkroyal collection Marina Bay is still going through some renovation with a little hammering, drilling and fumes of glue on the upper floors. If you are not sensitive to those, then go ahead to book your staycation now with its current low rates. We did request for a change of room and the noise did subside. The design of the lobby garden in the hotel’ is beautiful with real chirping birds and the sculpture of wind chimes waves hanging at the lobby as a feature is indeed charming. But again if you are sensitive to noise, then you maybe disturbed by it as the birds sing as early as 8am.....Or charmed by it by waking you up gently...Combined with the lobby music, it tend to become quite loud. Not for everyone but it is certainly unique. I am told the pool is a mineral pool but it is still heavily hoarded up with renovation happening at the restaurant nearby. Not great. The cleaner in the changing room gave me stares when I walked in with dust coming from the pool. He is obviously upset as he is doing a fantastic job in up-keeping the cleanliness. The gym is quite impressive with state of the art latest equipment. As soon as the renovation is done, this hotel will be something. Note to hotel: the room door bell is too soft and almost non-existent. What is the role of the angmoh trainer at the gym? Training? Cleaning? Because he left when I am working out and came back only when I left. I do not have a chance to check with him on the new complex equipment there. If that is the case of not infecting guest with safe distancing, then you may be better off with a local cleaner. …
Just had a staycation at this newly renovated hotel. The new decor refreshed the space a lot, and I love the morning chirping of the real birds in the atrium! Super cool touch. Breakfast buffet was good, and the service was very friendly and helpful! Props to Stewart at Peppermint - his professional cheerfulness, efficiency and energy in the morning makes the whole breakfast a great experience! It made my stay!
We are writing here to compliment and commend the hotel’s staff excellent service. It was an absolute delight and joy to have stayed at ParkRoyal Marina Bay on 20th – 22nd Feb 2021. As we had a wedding to attend at the Singapore Flyer, ParkRoyal Marina Bay was the first hotel we thought of, due to the convenience. The check-in process was very smooth and we were assisted by Mr Prem who was on duty that Saturday afternoon. Mr Prem was very courteous and helpful. He even upgraded the room for us, from Urban to Lifestyle King, Room 1237, offered a late check out and even went the extra mile to give us a courtesy call to make sure that the room we stayed in was spacious and that the view was gorgeous. Indeed it was! We applaud Mr Prem for his attentiveness and professionalism and every staff member with whom we came in contact with was kind and approachable too! All ParkRoyal Marina Bay’s staff is very helpful and we can see their sincerity too. Starting from the bellboy, concierge staff all the way to housekeeping staff. We’re appreciative of how ParkRoyal Marina Bay treat their guests as family. I must say, our 3 days and 2 nights there was amazing. We loved the ambience, how peaceful and clean the hotel is and how convenient it is to nearby shopping malls. We will definitely return for another round of peaceful and comfortable stay in the near future. Thank you so much for the pleasant and memorable stay!…
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