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PARKROYAL COLLECTION Marina Bay, Singapore

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6 Raffles Boulevard,Marina Square, Singapore 039594 Singapore
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$191
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Free cancellation until 12/03/21
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Traveler (4530)
Room & Suite (1837)
Videos (3)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 03/28/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from PARKROYAL COLLECTION Marina Bay, Singapore
Updated 03/28/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#45 of 367 hotels in Singapore
Location
Cleanliness
Service
Value
Travelers' Choice
PARKROYAL COLLECTION Marina Bay has completed its transformation into a “garden-in-a-hotel”, the first of its kind in Singapore. Sitting in the heart of the Central Business District, the hotel is a stone’s throw away from well-loved Singapore landmarks, world-class attractions, and dynamic art scene - hallmarks of a destination hotel for travelers seeking unique experiences. Catering to conscious and mindful travellers, the hotel focuses on stylish and contemporary vibes that is brought to life through iconic architecture, eco-friendliness, and lifestyle experiences.
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Room & Suite (1,837)1,837
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Nightclub / DJ
Highchairs available
Paid private parking on-site
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Special diet menus
Poolside bar
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Shops
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bidet
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Marina View
Languages Spoken
English, Chinese, Japanese, Korean and 1 more
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
383Restaurantswithin 0.3 miles
55Attractionswithin 0.3 miles
7941Reviews90Q+A100Room tips
Traveler rating
  • 4,011
  • 2,532
  • 922
  • 305
  • 173
Time of year
Traveler type
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Popular mentions
Nur Ain wrote a review Yesterday
Singapore, Singapore1 contribution1 helpful vote
i rely on tripadvisor regularly for reviews but never submit any reviews. however, due to my recent experience, i do feel the need to share this with fellow travellers. our room was unfortunately not very clean, we found quite a number of fruit flies in both the room and bathroom (husband killed three and i sprayed insect repellent to keep them away), there were some hair on the daybed, certain hard to reach areas in the room were found dusty, water leaking from the aircon which caused water dripping onto our luggage, and we caught a small spider crawling on the bed. these findings already made me doubt the overall cleanliness. we realised what could have attributed to the flies in the room could be due to the several food packagings placed outside of the room along the corridor that wasn’t cleared promptly which could be attracting these flies. we noticed the soundproofing of the rooms is poor so you can hear all the stomping / noise from above and next door too. on our second day, we gave feedback on our room but was not looking at switching room since it’s our last night and we were too tired to pack and unpack. we appreciated that the staff still offered a room switch although we have declined. so after the chat, we made the decision to switch room as offered. what happened next was what shocked me and my husband, the staff came to bring us to our alternative room. we headed out calmly, we didn’t mentioned anything, and at the lift lobby, he asked us what’s wrong with the room to which we shared politely in a friendly manner. he then let out a small sigh and said “it’s very hard to meet guests’ expectation” i couldn’t believe what i just heard but we were both too tired to even respond back. i mean, would he enjoy a stay in a room with flies? we were truly disappointed to receive such sarcastic remarks when to begin with, we didn’t make a big fuss nor were we rude and was just pointing out honest reviews. we find that was such an unnecessary move and even if he thinks that way internally, he should just keep that thought in his head and not say anything. we thought when he asked, he was sincere to know and hear us out, however we were shot back with sarcasm. looking at the surrounding of the hotel that two days, it was indeed bustling, long queue during check-in, and i can only imagine the hotel could be short handed with the high occupancy due to school holidays, a wedding which took place, and it could be the reason for these shortfalls. no matter how tired you are as a service staff, we do not need to hear such uncalled passive aggressive response from your end. i sincerely hope that the service standard and cleanliness (especially now during covid-19 period) can be improved for a better experience in the future. this will definitely be my first and last stay in parkroyal hotel.
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Date of stay: May 2021Trip type: Traveled with family
1 Helpful vote
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Response from Nadia Nadia, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded yesterday
Dear Nur Ain, Thank you for sharing your stay experience with us. We are extremely sorry to hear of your disappointment with our service delivery rendered by our service associates, and also the room issues which culminated into an experience that fell short of expectations. Please be assured that your case will be shared with our team members, and we sincerely apologize for the inconvenience that you experienced this time. We hope that this had not marred your overall impression of PARKROYAL COLLECTION Marina Bay and that you would treat this incident as an isolated one, and would not be deterred from being our guest in the near future, thereby giving us the opportunity to display not only the corrective measures implemented, but also the warm and attentive service for which we are known for. Once again, thank you for sharing your concerns with us, as we strive hard to ensure consistent service delivery to our most valued guests. Inspiringly Yours, Melvin Lim General Manager
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nraidah wrote a review Feb 2021
Singapore, Singapore13 contributions25 helpful votes
Hotel's Favorite
We enjoyed our first night stay that we've decided to extend another night. The bay view area is nice especially at night. The room and toilet is very clean and comfortable and the staff who assisted us (Prem and Doris) were exceptionally great. The best thing about a hotel stay is not just the room experience but also the guest service experience. We felt welcomed from the very beginning and would recommend others to stay here. Can't wait for travel to be back again so more tourists can enjoy this stay too!
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Date of stay: February 2021Trip type: Traveled with friends
2 Helpful votes
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Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded Feb 21, 2021
Dear nraidah, Thank you for taking time to share your review. It is a joy knowing that you had a 5-star experience while staying with us especially highlighting our scenic view form the room and our clean and comfortable rooms. Rest assured we will relay your kind compliments to Prem and Doris for their excellent service. Looking forward to welcoming you back again in the near future. Inspiringly yours, Melvin Lim General Manager
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MdSufian wrote a review Yesterday
Singapore, Singapore100 contributions54 helpful votes
Our stay was on the day of the re-opening of Peppermint for dining in and unfortunately the dinner experience was disappointing. Food was delicious though. As expected, there were snaking queues. Once seated, guests had to select their food through an app and it would be served to table however I believe the app had problems and our orders were floating somewhere. For those who were patient and empathetic with the reopening expectations, waited cluelessly for their food to arrive. Hope the hotel will improve on the realibility of the ordering system. Besides the hiccups, overall the stay was good. Room was pleasant and the revamp hotel interior looks stunning. For those who aren't able to dine in, can conveniently take away food from the abutting shopping malls. I would like to highlight a front staff named Nadia, who was very approachable and strived her best to serve us throughout our stay. Always with a smile even in a chaotic situation. She made the stay better. Hope Parkroyal Marina would recognise her efforts.
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Date of stay: June 2021Trip type: Traveled with friends
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Danial wrote a review Jun 19
Singapore, Singapore4 contributions
I would like to say thanks sarah for assisting me yesterday for changing room ...i would also like to say thanks syikin for having a good conversation and both of them had a good customer service and they done a good job ...well done ...i will come again next time From :Mr mohamed Danial
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Date of stay: May 2021Trip type: Traveled with friends
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Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded yesterday
Dear Danial288, Thank you for taking time to share your experience with us. We are pleased to read that you have enjoyed the services rendered by our associates Sarah and Syikin. Our associates endeavor to deliver memorable experiences for our guests, and we are delighted that they have exceeded your expectations. We thank you for choosing us as your staycation choice, and we look forward to serving you again soon. Inspiringly Yours, Melvin Lim General Manager
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Fantacindeudora wrote a review Jun 19
8 contributions1 helpful vote
Had a great time rejuvenating during the stayca in PARKROYAL COLLECTIONS Marina Bay. Nadia, the Front Office Manager, was very welcoming & provided the necessary information needed. Greatly appreciated her sweet and thoughtful gesture to go the extra mile of upgrading our Urban King room to Lifestyle King room & ensured that the stay was a comfortable one. The staff at the entrance & even the hotel lobby were pleasant as well. The room we received was with the great view of MBS & lovely scenery at night. Will surely stay there again! =>
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Date of stay: June 2021Trip type: Traveled as a couple
1 Helpful vote1 Save
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Response from PARKROYAL COLLECTION Marina Bay PRSMB, Owner at PARKROYAL COLLECTION Marina Bay, Singapore
Responded yesterday
Dear Fantacindeudora, Thank you for your sharing your review with us. It is with heartfelt joy to know that you have enjoyed a rejuvenating stay with us. PARKROYAL COLLECTION Marina Bay has just completed a refurbishment, and was based on the concept of being a "garden-in-a-hotel" to provide restful stays for all our guests. We are pleased to note that you have enjoyed the upgrade offered by Nadia to our popular Lifestyle Room, which was comfortable and rejuvenating. Once again, thank you for choosing us as your staycation choice, and we hope to serve you again soon. Inspiringly Yours, Melvin Lim General Manager
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PRICE RANGE
$184 - $366 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marina mandarin singapore hotel singapore, mandarin hotel singapore, mandarin singapore, singapore mandarin, marina mandarin hotel singapore
FORMERLY KNOWN AS
Marina Mandarin Singapore
LOCATION
SingaporeSingaporeMarina Bay / Downtown Core/Downtown Singapore / Central Area/City Area / Marina Centre
NUMBER OF ROOMS
583
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Frequently Asked Questions about PARKROYAL COLLECTION Marina Bay, Singapore
Which popular attractions are close to PARKROYAL COLLECTION Marina Bay, Singapore?
Nearby attractions include Waterfront Promenade (0.2 miles), Esplanade - Theatres on the Bay (0.2 miles), and Pororo Park Singapore (0.02 miles).
What are some of the property amenities at PARKROYAL COLLECTION Marina Bay, Singapore?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at PARKROYAL COLLECTION Marina Bay, Singapore?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at PARKROYAL COLLECTION Marina Bay, Singapore?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at PARKROYAL COLLECTION Marina Bay, Singapore?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to PARKROYAL COLLECTION Marina Bay, Singapore?
Conveniently located restaurants include Melt Café, Lobby Lounge at Conrad Centennial Singapore, and Dolce Vita.
Are there opportunities to exercise at PARKROYAL COLLECTION Marina Bay, Singapore?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does PARKROYAL COLLECTION Marina Bay, Singapore have an airport shuttle?
Yes, PARKROYAL COLLECTION Marina Bay, Singapore offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is PARKROYAL COLLECTION Marina Bay, Singapore located near the city center?
Yes, it is 0.6 miles away from the center of Singapore.
Are any cleaning services offered at PARKROYAL COLLECTION Marina Bay, Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does PARKROYAL COLLECTION Marina Bay, Singapore offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.