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Mandarin Orchard Singapore

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333 Orchard Road, Singapore 238867 Singapore
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2016)
360
Panoramas (20)
Videos (2)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mandarin Orchard Singapore
Updated 07/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#78 of 366 hotels in Singapore
Location
Cleanliness
Service
Value
Travelers' Choice
Mandarin Orchard Singapore has been a landmark of Asian hospitality on world-renowned Orchard Road since 1971. The Hotel is preferred by discerning international travellers for its service excellence and prime location in the heart of Singapore’s most prominent shopping district. The hotel boasts some 1077 spacious guestrooms and suites that offer views of the city skyline from higher floors, and are designed with modern conveniences that cater to business travellers. Awaiting guests of the Meritus Club are bespoke amenities and privileged offerings—from detailed attention and personalised service by Meritus Ambassadors, to all-day refreshments served in the exclusive environment of the Meritus Club Lounge at Top of the M. Starring in the hotel’s vibrant lineup of restaurants is the all-time favourite Chatterbox, home of the legendary Mandarin Chicken Rice; Triple Three, a Japanese-inspired international buffet restaurant; and the highest Michelin-rated Chinese restaurant in Singapore since 2016, Shisen Hanten by Chen Kentaro. Right on the doorstep of Mandarin Orchard Singapore is Mandarin Gallery—a unique shopping destination featuring an exciting variety of luxury brands and boutique eateries. Mandarin Orchard Singapore offers over 30000 square feet of versatile meeting and function spaces backed by the dedicated service of Meeting and Event Specialists. The iconic hotel scored its eighth win as Best City Hotel-Singapore at the 30th Annual TTG Travel Awards and was also named Best Upscale Hotel-Singapore at the Travel Weekly Asia Readers' Choice Awards 2017-2019. Mandarin Orchard Singapore and its restaurants have been awarded the SG Clean quality mark by Singapore Tourism Board and Enterprise Singapore. The mark is given after an assessment by a third-party auditor based on a sector-specific checklist of requirements for sanitation and hygiene standards within the premises.
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Room & Suite (342)342
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Business Center with Internet Access
Wifi
Outdoor pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Poolside bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shops
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, Chinese, Malay
Hotel links
Special Offer:Make-it-your-own Staycation
12,438Reviews80Q+A100Room tips
Traveler rating
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Popular mentions
Aries_hotmail wrote a review Yesterday
1 contribution
It was our anniversary staycation and the staff took the efforts to decorate the room and provided us a complimentary celebratory cake, very nice gesture. Also the staff at the lounge were friendly and attentive to our needs.
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Review collected in partnership with this hotel
Date of stay: November 2020
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emanuellevalidor15 wrote a review Dec 3
Singapore, Singapore1 contribution
I stayed during SHN. Very cozy and comfortable, they make sure to provide fresh towels and linens. The staff are very friendy, accommodating and approachable and you know that they they smile even they are wearing a mask, can easily understand the needs of the quest which is a plus. I just hope that my view during my stay would be better. The food is good but I hope there would be more choices on the menu. But all in all experience is very good.
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Review collected in partnership with this hotel
Date of stay: November 2020
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ramI3393IN wrote a review Dec 3
1 contribution
The hotel is value for money. It has comfortable service. in Terms of Location wise.. excellent location with nearby shopping and eating facilities. Quality room service. Reliable staff to handle your request. Nice view . Good amenities.
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Review collected in partnership with this hotel
Date of stay: November 2020
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codenamekid wrote a review Dec 3
Singapore, Singapore1 contribution
I was there with my wife to celebrate our wedding anniversary. Wrote remarks in our booking without expecting anything. We were surprised with nice decoration in our room. They even gave us a complementary cake. The location is great. Overall a great stay and highly recommended.
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Review collected in partnership with this hotel
Date of stay: December 2020
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Heng_sg wrote a review Dec 3
Singapore, Singapore4 contributions
My stay was 14-15Nov2020 (Sat-Sun), meant to be a deserved break for myself and my family. Upon checking in, my 7 years old son used the bath tub, as i was busy with arranging for the additional bed on the phone w reception and my husband was bringing up the luggage from the car. I told my son to wash the tub before jumping in, regretfully, by nightime he complained about itch on his butt and cried throughout the night, i was too tired to check on him during the night. in the morning when he woke up, his whole butt was covered w red bloody marks, and it was extremely itchy. i immediately feedback to the duty manager and brought him to the Mount Elizabeth A&E for treatment. The medical bill amounted to $162.22. i followed up w the duty manager after we came back from hospital and gave her a photocopy of the medical bill and diagnosis, she also took a photo of my son's butt with her handphone, she promised that the hotel will definitely get back to me regarding this issue but the hotel never did. i checked out of the hotel when we are back from hospital. i booked the room under my corporate $50nett subsidy and had submitted my Corporate Card (front and back) photos and also shown the check-in staff my Corporate Card prior to check-in, i expect the hotel to honor the subsidy if the hotel is sincere to offer this subsidy to corporate staffs. However, i was not given the $50 off the bill. as my son was complaining of itch i did not realised it when checking out and paying. When i reached home i realised that the $50 subsidy was not given to me, i contacted the duty manager who insisted the $50 was taken into account although it was not reflected in the bill. i contacted another duty manager who checked and apologised, he promised he would void the transaction and rebilled me taking into account the subsidy as the transaction can still be voided and rebilled within the same working day. However it took me 3 phone calls chasing him till 10pm+ at night for him to take action. overall this is a nightmare for me and my family. till now, nobody got back to me and follow up despite all the promises. myself and my husbands are true blue singaporeans growing up n living in this country hearing wonderful stories of this prestigious hotel since our grandparents generations, i can only say we r extremely disappointed and plain unlucky. i just pray tt the red bloody itchy marks on my son is a one-off nightmare and will not lead to more allergies and complications in future
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Review collected in partnership with this hotel
Date of stay: November 2020
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PRICE RANGE
$140 - $256 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandarin orchard singapore hotel singapore, mandarin singapore, meritus mandarin singapore, meritus mandarin hotel, singapore mandarin
LOCATION
SingaporeSingaporeSomerset / Orchard Road / Orchard / Central Area/City Area
NUMBER OF ROOMS
1077
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Frequently Asked Questions about Mandarin Orchard Singapore
Which popular attractions are close to Mandarin Orchard Singapore?
Nearby attractions include Trapped Escape Room Singapore (0.07 miles), Orchard Road (0.2 miles), and Sandbox VR (0.3 miles).
What are some of the property amenities at Mandarin Orchard Singapore?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Mandarin Orchard Singapore?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mandarin Orchard Singapore?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Mandarin Orchard Singapore?
Yes, valet parking is available to guests.
What are some restaurants close to Mandarin Orchard Singapore?
Conveniently located restaurants include Joie by Dozo, Lawry's The Prime Rib, and Mitzo.
Are there opportunities to exercise at Mandarin Orchard Singapore?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Mandarin Orchard Singapore have an airport shuttle?
Yes, Mandarin Orchard Singapore offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mandarin Orchard Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does Mandarin Orchard Singapore offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mandarin Orchard Singapore?
The staff speaks multiple languages, including English, Chinese, and Malay.