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Mandarin Orchard Singapore

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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
As an award-winning hotel on Orchard Road, Mandarin Orchard Singapore makes for an ideal base to explore the city’s shopping and entertainment district. ​ Mandarin Orchard Singapore is an icon of world-class Asian hospitality in Singapore. The hotel’s 1,077 guestrooms and suites offer views of the city skyline, complemented by bespoke amenities, versatile meeting facilities, and a vibrant lineup of restaurants that includes two Michelin-star Shisen Hanten by Chen Kentaro. Right on the doorstep of Mandarin Orchard Singapore is the high-end shopping destination, Mandarin Gallery, making for an all-encompassing retail and hospitality experience for guests of the hotel.
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Property amenities
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Pool
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Airport Transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Centrally Located
Luxury
HOTEL CLASS
Hotel links
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Special Offer:Advance Purchase Savings
Hotel deals
11,089Reviews
1,961Photos
61Q+A
100Room tips
Traveler rating
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Popular mentions
I am giving 4 because there us not any 1/2 which shall be considered fir the future applications. I was staying in an Meritus executive floor and the rooms were really spacious while a noise coming from the top floor. It could happen to anyone with. a bad client. Bathroom was
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Hotel's Favorite
Very comfortable bed and definitely worthwhile upgrading so that you get a high floor with amazing views. The rooms on the higher floors have also been updated and are really first class. Great location right on Orchard Rd with a million shops in either direction.
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If you want a great vacation. Very relaxed. Attentive staff. This is for you. Breakfast is opulent. The chef will make to order Coffee. Coffee. Coffee Evening opens with wine and alcoholic drinks and a buffer that can be dinner
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Response from HM_DannyWong, Hotel Mandarin at Mandarin Orchard Singapore
Responded 5 days ago
Dear Sir/Madam Thank you for taking time to share your beautiful 5-star review of Mandarin Orchard Singapore! We are happy you have enjoyed our Meritus Club very much. Our Meritus Club is truly value for money where one can enjoy all-day drinks with an amazing 360 degree view of Singapore at the lounge on level 39. Also, Club guests are welcomed to savour in the all-day complimentary afternoon tea refreshments and evening cocktail served daily. We certainly hope your experience at the Club leaves you a unique and memorable experience of Singapore. Thank you for your assurance in Mandarin Orchard Singapore; we are excited to have you stay again. Yours sincerely Danny Wong - Hotel Manager
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Noisy crowded Low-class. We walked in to a Long line for checking in. There was extremely loud music for some show. Waited in line to check in. Not impressed with the entrance or decor— it’s not like it looks online. The bed. HARD AS A ROCK! Felt like a thick board
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Response from HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore
Responded 6 days ago
Dear Stephanie Thank you for taking time to write review of the hotel; all feedback is very important and every comment is both read and noted. We are sorry to hear your expectations were not met. Guests are always our priority and the hotel always puts guests at the centre of everything it does. We are pleased to share that many rooms were recently refurbished as a direct result of feedback like yours, please enquire about these new rooms during the reservations stage of booking on your next visit to us. We also recognise that not all guests have the same preferences for bedding comfort, therefore our Housekeeping Department is available 24 hours a day and will be pleased to assist with alternative pillows to adjust the bedding to your personal comfort; please do ask at any time of day. All special requests are subject to availability upon check-in. We have noted your feedback on the check-in experience and we appreciate you bringing this to our attention. In order to make the experience as smooth as possible, please do let us know your flight/arrival details to best prepare for your stay. Thank you again for your valuable patronage; we hope to have an opportunity of welcoming you back again. Yours sincerely Danny Wong - Hotel Manager
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The hotel is conveniently located at the central area - near to shopping malls, bus stations, and mrt. The room is big and spacious. Price is reasonable for a five star hotel, will definitely book this hotel on our next trip.
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Response from HM_DannyWong, Hotel Manager at Mandarin Orchard Singapore
Responded 6 days ago
Dear Niad Thank you sharing your amazing 5-star review of Mandarin Orchard Singapore! We are pleased to hear you enjoyed the convenient location of the hotel and our comfortable rooms; we believe it really is great value for money. It is convenient and easy for one to get around the key attractions in Singapore and wind up the day by shopping along the famous shopping district, Orchard Road just right below the hotel. The hotel always puts guests at the centre of everything it does and we know your kind review will inspire the team to continue to perform at their best. Please do stay connected by following us on your favourite social media sites to take advantage of exclusive deals and keep up to date by visiting our website. Thank you again for your assurance in Mandarin Orchard Singapore and we most certainly look forward to welcoming you back again to stay. Yours sincerely Danny Wong - Hotel Manager
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All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event Rooms
Professional photo exclusively commissioned by TripAdvisorMandarin Orchard Singapore
The Premier Room at the Mandarin Orchard Singapore
Professional photo exclusively commissioned by TripAdvisorMandarin Orchard Singapore
The Executive Suite at the Mandarin Orchard Singapore
Professional photo exclusively commissioned by TripAdvisorMandarin Orchard Singapore
The Meritus Club Room at the Mandarin Orchard Singapore
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123456137
Unfortunately can't answer the question. If you join the executive club 39 the kids would eat for free.
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If your son is below 6 yrs old, it should be free.
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Mix of veg and non veg & south indian... like idly, upma, bakery items..like bread cake, crossonts juices, lots of fresh fruits
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12345613
"Get the Premier rooms or higher category rooms"
"Meritous Club if you want the best"
"Request high floor in case street noise is a bother for you."
"Street View - to Orchard Street"
"Club Room for access to Top of the M"
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12345620
PRICE RANGE
$196 - $378 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandarin orchard singapore hotel singaporemandarin singaporemeritus mandarin singaporemeritus mandarin hotelsingapore mandarin
LOCATION
SingaporeSingaporeSomersetOrchard RoadOrchardCentral Area/City Area
NUMBER OF ROOMS
1077
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