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Mandarin Orchard Singapore

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333 Orchard Road, Singapore 238867 Singapore
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2047)
360
Panoramas (20)
Room & Suite (905)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mandarin Orchard Singapore
Updated 07/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#78 of 366 hotels in Singapore
Location
Cleanliness
Service
Value
Travelers' Choice
Mandarin Orchard Singapore has been a landmark of Asian hospitality on world-renowned Orchard Road since 1971. The Hotel is preferred by discerning international travellers for its service excellence and prime location in the heart of Singapore’s most prominent shopping district. The hotel boasts some 1077 spacious guestrooms and suites that offer views of the city skyline from higher floors, and are designed with modern conveniences that cater to business travellers. Awaiting guests of the Meritus Club are bespoke amenities and privileged offerings—from detailed attention and personalised service by Meritus Ambassadors, to all-day refreshments served in the exclusive environment of the Meritus Club Lounge at Top of the M. Starring in the hotel’s vibrant lineup of restaurants is the all-time favourite Chatterbox, home of the legendary Mandarin Chicken Rice; Triple Three, a Japanese-inspired international buffet restaurant; and the highest Michelin-rated Chinese restaurant in Singapore since 2016, Shisen Hanten by Chen Kentaro. Right on the doorstep of Mandarin Orchard Singapore is Mandarin Gallery—a unique shopping destination featuring an exciting variety of luxury brands and boutique eateries. Mandarin Orchard Singapore offers over 30000 square feet of versatile meeting and function spaces backed by the dedicated service of Meeting and Event Specialists. The iconic hotel scored its eighth win as Best City Hotel-Singapore at the 30th Annual TTG Travel Awards and was also named Best Upscale Hotel-Singapore at the Travel Weekly Asia Readers' Choice Awards 2017-2019. Mandarin Orchard Singapore and its restaurants have been awarded the SG Clean quality mark by Singapore Tourism Board and Enterprise Singapore. The mark is given after an assessment by a third-party auditor based on a sector-specific checklist of requirements for sanitation and hygiene standards within the premises.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Business Center with Internet Access
Wifi
Outdoor pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Poolside bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shops
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, Chinese, Malay
12,612Reviews81Q+A100Room tips
Traveler rating
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Popular mentions
Ivy wrote a review Jan 10
19 contributions
+1
I'm back again for another long stay, and extended my stay. Covid-19 put everyone on staycation to re-experience Singapore. From front desk, lounge, housekeep to kitchen, the Mandarin team has displayed the best of the best. Nothing was compromised in the hotel today when you compare them to the good times before covid. In fact, more care had been taken to protect not only the guests, but their staff as well. I have never felt safer anywhere than Mandarin Orchard. This is a hotel that takes responsibilities seriously. My deepest gratitude to the team: Chef William, Chef Elvin, Elvie, Elinna, Jaini, Sani, Jimmy, Aurelius, Ivy, Syaza, Jolie, Donovan, Mr Jaya, Mommy Doreen, Kana, the housekeep team for guest rooms and lounge, led by Ms Hazelina. I am coming back for 2021 Chinese New Year, and will be back again and again after that.
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Date of stay: November 2020
Rooms
Service
Sleep Quality
Room Tip: Club Rooms
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iszack wrote a review Jan 8
9 contributions1 helpful vote
Enjoyed my staycation and the staff was very attentive to my requests. From checkin to checkout , to breakfast , the service was impeccable. :) I was there celebrating my sister's belated birthday and it was a great that they decorated the room and a cake was presented to her. You made her very happy.
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Review collected in partnership with this hotel
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Danny Wong, General Manager at Mandarin Orchard Singapore
Responded 5 days ago
Dear Iszack Thank you for your wonderful 5-star review of Mandarin Orchard Singapore! We are really pleased to hear you enjoyed the stay and was surprised by our team member’s small gesture in giving you a memorable birthday experience; we wish you a Happy Belated Birthday. It is heartening that we have made her day, a great one! Thank you again for celebrating a joyous occasion with all of us at Mandarin Orchard Singapore, we most certainly look forward to welcoming you and your family back again soon. Yours sincerely Danny Wong - Hotel Manager
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Adila N wrote a review Jan 1
5 contributions1 helpful vote
My favourite staycation. From the top notch service, giving us free upgrade with surprise deco and Choco for our wedding anniversary. It's one indeed best memorable moment for us. Thank you Orchard Mandarin for making our stay luxurious and pleasure. ❤️ A must staycation of all places.
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Date of stay: January 2021Trip type: Traveled as a couple
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Response from Danny Wong, General Manager at Mandarin Orchard Singapore
Responded 5 days ago
Dear Faeza Thank you for your beautiful 5-star review of Mandarin Orchard Singapore! We are heartened that you have celebrated your wedding anniversary here and had a great experience; we thank you for choosing to celebrate with us. We wish you and your spouse a Happy belated Wedding Anniversary! The people really do make a difference and we are certain to share your compliments with the team for the excellent service they have each rendered to you; your kind review will inspire the team to continue to serve the Meritus Way. Thank you again for your patronage and we look forward to welcoming you and your spouse back again. Yours sincerely Danny Wong - Hotel Manager
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Manishagiri wrote a review Dec 2020
Singapore, Singapore1 contribution
It was a comfortable quarantine with my daughter.. food was great and hygiene were maintained too.. I had a good time with my princess. Nice ambience and could find all the necessities inside a room.. staff were friendly and responsive
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Review collected in partnership with this hotel
Date of stay: December 2020
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Adamtanpy wrote a review Dec 2020
Singapore1 contribution
Excellent location, world class service and very friendly staff. Safe distance management was strictly adhered to. Hotel room was clean and comfortable. Interior design of corridor and room looked slightly old (i.e. classic oriental style). Room cleaning service was amazing, hotel staff really put in effort to tidy up the place and gave us new towels. Buffet breakfast was ok, not many variety of food to choose from but the quality was not bad. A nice staycation choice overall, we will definitely consider to come back again next time.
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Review collected in partnership with this hotel
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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PRICE RANGE
$140 - $256 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandarin orchard singapore hotel singapore, mandarin singapore, meritus mandarin singapore, meritus mandarin hotel, singapore mandarin
LOCATION
SingaporeSingaporeSomerset / Orchard Road / Orchard / Central Area/City Area
NUMBER OF ROOMS
1077
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Frequently Asked Questions about Mandarin Orchard Singapore
Which popular attractions are close to Mandarin Orchard Singapore?
Nearby attractions include Trapped Escape Room Singapore (0.07 miles), Orchard Road (0.2 miles), and Sandbox VR (0.3 miles).
What are some of the property amenities at Mandarin Orchard Singapore?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Mandarin Orchard Singapore?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mandarin Orchard Singapore?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Mandarin Orchard Singapore?
Yes, valet parking is available to guests.
What are some restaurants close to Mandarin Orchard Singapore?
Conveniently located restaurants include Joie by Dozo, Mitzo, and Lawry's The Prime Rib.
Are there opportunities to exercise at Mandarin Orchard Singapore?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Mandarin Orchard Singapore have an airport shuttle?
Yes, Mandarin Orchard Singapore offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mandarin Orchard Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does Mandarin Orchard Singapore offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mandarin Orchard Singapore?
The staff speaks multiple languages, including English, Chinese, and Malay.