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Quality Hotel Marlow

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Quality Hotel Marlow
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278 Reviews from our TripAdvisor Community

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Showing 163: English reviews
Cagayan de Oro, Philippines
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

My previous visit to Singapore, in 1992 and in 1999, impresses me of the City State as extremely clean, orderly, and disciplined... BUT lacks the hotel's interpersonal care for the guest. My stay at Quality Hotel Marlow, August 18 to 21, 2016 is a repetition of the 1992 and 1999 experience. I asked the Front Desk Lady (Ping) for a... More 

Helpful?
Thank bfpelaez
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Stayed 2 nights at the Quality Hotel Marlow, during my trip to Singapore. The receptionists were very helpful, particularly one Ms Ping (please send my regards to her). However, the room itself had many problems. The bathroom door was broken, and could not be locked and the air conditioning panel on the nightstand would turn on and off randomly. Room... More 

Helpful?
Thank sweeney_the_loner
Quality_Hotel_SG, Public Relations Manager at Quality Hotel Marlow, responded to this review

Dear Sweeney, Thank you for taking time to leave us a review. Your comments are greatly appreciated. On behalf of Ms Ping, we thank you for your kind gesture. I would also like to apologize that the size and the condition of the room did not live up to your expectation. This information has been passed on to relevant department... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

Reception staff not too friendly. I was told after 7 days I had to pay for the room even though I had a non refundable room for 13 nights. The Wifi you had to log onto after 15 minuets which was a pain. The breakfast were poor and not setup for Westerners although the staff tried there best.

Helpful?
1 Thank Graham J
Quality_Hotel_SG, Public Relations Manager at Quality Hotel Marlow, responded to this review

Dear Graham, Thank you for your valuable feedback. We are very sorry to hear that your most recent stay with us did not meet your standard. This information has been passed on to relevant departments to address the disappointments caused. We appreciate the time you have taken to share this feedback with us. Despite this, we sincerely hope to have... More 

HCM
Level Contributor
68 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed July 18, 2016

This is the third time we stayed at Quality Hotel Marlow, and also our last time Start with the pros - Good rate compare to other expensive accommodations in Singapore - super cold air con - room space is ok for Singapore stardard, some have good view, connecting rooms available for family - walkable distance to Novena MRT - Adequate... More 

Helpful?
Thank Vu D
Quality_Hotel_SG, Public Relations Manager at Quality Hotel Marlow, responded to this review

Dear Vu D, Thank you for your valuable feedback. We are very sorry to hear that your most recent stay with us did not meet your standard. This information has been passed on to relevant departments to address the disappointments caused. We will definitely improve in our services. We appreciate the time you have taken to share this feedback with... More 

1 review
4 of 5 stars Reviewed July 17, 2016 via mobile

They got very nice rooms and breakfast. The problem is some of the reception service really impolite. The way they treat the client which should not be so, which Chinese purposely speaking English with the China customer and after the customer doesn't know what they mean in English, the reception can easily speak their Impolite CHINESE. This kind of service... More 

Helpful?
Thank TravellerBes
Quality_Hotel_SG, Public Relations Manager at Quality Hotel Marlow, responded to this review

Dear TravellerBes, Thank you for your valuable feedback. We are very sorry to hear that your most recent stay with us did not meet your standard. This information has been passed on to relevant departments to address the disappointments caused. We appreciate the time you have taken to share this feedback with us. Despite this, we sincerely hope to have... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 24, 2016

My Family stay 2 night here ,Unhappy with bellman when im checkin ,not friendly and unhelful ,breakfast very good,room very small ,but hotel very nice and food deliciuos ,thank you very much the waitress in restaurant

Helpful?
1 Thank Trung V
Quality_Hotel_SG, Public Relations Manager at Quality Hotel Marlow, responded to this review

Dear Trung, Thank you for your valuable feedback. We were glad that you have enjoyed the food at the Quality Cafe. However, we are very sorry to hear that the service provided by the bellman did not meet your standard. This information has been passed on to relevant department to address the disappointments caused. We appreciate the time you have... More 

Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 3, 2016 via mobile

My stay at Quality Hotel Marlow was solely for the purpose of business trip and not for sight seen or shopping so it was closer to my two business locations and rather than that I dont see why a fami family or a tourist should accomadate there. The reception desk was very friendly but the staff at the restaurant was... More 

Helpful?
Thank Michael V
Quality_Hotel_SG, Public Relations Manager at Quality Hotel Marlow, responded to this review

Dear Michael, Thank you for your valuable feedback. We are very sorry to hear that your most recent stay with us did not quite meet your standard. Your feedback have been passed on to relevant departments to address the disappointments caused. We appreciate the time you have taken to share this feedback with us. Despite this, we sincerely hope to... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 17, 2016

Hotel is maintained very neat. This have swimming pool and can have some fun over there. Security wise best place to say here and the hotel persons are very friendly. Good option to choose this hotel.

Helpful?
Thank Samineni S
Quality_Hotel_SG, Public Relations Manager at Quality Hotel Marlow, responded to this review

Dear Samineni, Thank you for choosing Quality Hotel Marlow for your staycation. We are happy to know that you have enjoyed your stay with us. We look forward to having you to stay with us in the near future soon. Warm regards, Marcom Department More 

Singapore
Level Contributor
56 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed April 30, 2016

This is a good hotel for a short staycation. It is located in Balestier, a charming quiet town in Singapore that is far from the hustle and bustle of the city. The room was small but clean and comfortable. The complimentary breakfast did not have much variety, but relatively decent and filling.

Helpful?
Thank johnjoelseow
Quality_Hotel_SG, Public Relations Manager at Quality Hotel Marlow, responded to this review

Dear John, Thank you for choosing Quality Hotel Marlow for your staycation. We are happy to know that you have enjoyed your stay with us. We look forward to having you to stay with us in the near future soon. Warm regards, Marcom Department More 

Greater Wellington, New Zealand
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 14, 2016

My Fiance and I recently stayed at this Hotel in Singapore for 10 nights. The Room was clean and tidy, bathroom was clean (which is very important to me).We ha d some problems checking in, we got upgraded to a better room. Room service cleaned the room everyday and left new bottles of water every day, which was very nice.... More 

Helpful?
Thank Fred0704
Quality_Hotel_SG, Public Relations Manager at Quality Hotel Marlow, responded to this review

Dear Fred, Thank you for choosing Quality Hotel Marlow. We are happy to know that you've enjoyed your stay with us. Looking forward to having you with us once again. Warm regards, Marcom Department More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Quality Hotel Marlow

Address: 201 Balestier Road Quality Hotel Marlow, Singapore 329926, Singapore
Location: Singapore > Singapore
Price Range: $94 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Quality Hotel Marlow 3.5*
Number of rooms: 240
Reservation Options:
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Also Known As:
Quality Inn Singapore
Singapore Quality Inn
Quality Hotel Singapore
Quality Hotel Marlow Singapore
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