We had an excellent time enjoying the food at Xperience restaurant off of Robinson Road, Singapore. Ask for Joseph, he is amazing. The meal was awesome, the price was reasonable, and the fruit was really fresh. Wendell, Sembawang
The hotel is easily accessible with great food options considering its right opposit Lau Pa Sat. The Managers on Duty - in particular, Lily and Gilaine were amazing and oh SO accomodating to my surprise for my fiance. My fiance and I loved the coziness of the hotel, the convenience to get to the hotel and the comfort of the bed indefinitely! We really love the customer service provided as well. Our only regret was not hitting the gym or swimming pool as we weren't prepared for it. However, that being said, we would definitely be looking forward to visiting SO/Singapore in the future!
Were pleasantly surprised by the Hotel interior decoration. We upgraded to a So-Urban room (328 I believe) which was very nice with a few issues : - The electrial closing of curtains was not working and you can't make the room pitch dark due to configuration of the curtains/blinds. - The toilet bowl was making a big noise when sitting and getting up. - We found the bed to be too soft.
I absolutely love the fuss free check in and check out. We didnt have to even wait, unlike the other hotels who were flooded and understaffed at the counters. We had a $50 dining voucher and was treated to a surprise lunch promo. It was absolutely fantastic. The interior of the rooms and hotel are decorated beautifully in european designs. We really had an enjoyable stay and would recommend you to use your $100 Singapore Rediscover Voucher at this hotel for your staycay. 🥰
This hotel is sited in the middle of CBD which itself is a heritage colonial style building. As someone who works in the CBD and had previously visited this building when it was an office building, it never occurred to me that I would pick this hotel as a staycay option but I am glad I did. The rooms are superbly sound-proof from the outside traffic noise and one feels transported to a cosy European boutique hotel when walking along the lavishly decorated corridor to your room. As a ALL Gold member, I was upgraded but surprisingly the SO Studio suite room 231 does not come with a bathtub even though the bathroom was pretty big. The Duty Manager Sally called shortly after I have settled into the room to ensure I was satisfied and offered a room change if necessary, that was a pleasant touch. Free Minibar was available and ala carte breakfast was very good, in fact service throughout the hotel was excellent, living up to SO/ standards. Some things can perhaps be improved though I understand it could be cost-cutting issues due to the ongoing pandemic: 1. My room wasn't given a turndown though it was supposedly a benefit for Gold member, neither was I offered one 2. The in-room amenity was a tiny box of just 2 macarons? 3. Welcome drink was limited to housepours, beer and soft drinks. Most Accor hotels that I have stayed in offer a small selection of cocktails, even in mid-tier Novotel hotels. 4. Not the hotel's fault but 2nd floor rooms' windows are above the height of typical adults, hence rendering the room "viewless". As in any old colonial style buildings, the ceiling height gets shorter with every higher floor. And every room varies in layout and size even if they are of the same category. Overall I had a great stay and those small misses are not a big deal. My friends who I invited over for evening drinks were similarly impressed with the room decor and ceiling height and the oh SO comfy Sofitel bed. In fact, I am coming back again next month for another staycay and the gracious Sally may have a better room for me! Can't wait for the next Accor SuperSale and I reckon I will come back to this hotel again and again for a good stay and having friends for drinks and some nice hawker food supper just right downstairs. SO convenient!…