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Fragrance Hotel - Riverside

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782 Reviews from our TripAdvisor Community

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Showing 588: English reviews
Southend-on-Sea, United Kingdom
Reviewed September 24, 2015 via mobile

The hotel was clean and the staff were friendly and knowledgeable. The hotel is in an ideal location near Clarke quay. However,the room was very very small, we have been travelling to a few countries round Asia and with 2 big suitcases and 2 small suitcases we struggled to fit in the room. We had to put a do not...

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Thank Neetsnewts
Reviewed September 24, 2015 via mobile

It was a pleasure staying in the hotel. Great value for money - specially the roof-top pool. Location close to the center and 5 min' from Chinatown. The workers (Sonia & Zurah) were more than nice and helped us a lot with orientation and great tips (we had only two days, so had to bust things up)

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Thank Uri A
Reviewed September 23, 2015 via mobile

Terrible stay No window in superior Rooms The room is so moist that they have placed a dehumidifier in the room, which when it is running is so loud and windy that you can hardly sleep. The room No 422 is almost not fit to use. I have stayed at several budget hotels in Singapore but have never had such...

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1Thank Michael W
GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - Riverside, responded to this review

I am sorry to learn that you did not experience a satisfying stay at the hotel. Yes, the superior room does not offer a window and I would recommend guests to book the deluxe room should they require one with a window view. Concerning the noise generated by the dehumidifier in your room, I had already contacted my Hotel Manager...

Perth, Australia
Reviewed September 23, 2015

friendly staff,paid for a superior room but not one available at check in,settled for a triple room which was small,not a lot of space to hang cloths,noisy air con,no restaurant but was told there was one,pre paid breakfast had to be taken in bedroom,fair roof top pool but no shade and limited sitting space,close to china town and clarke quay,ok...

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Thank ian w
Kuala Lumpur, Malaysia
Reviewed September 22, 2015

Location is good. Centrally located around financial district, near Clark Quay & China Town. Easy to get variety of Foods and drink around this area. There are tax free touristic shopping area too nearby.

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Thank joanadventure
Reviewed September 17, 2015

There are 2 positives to this review which I will start off with. The location is good and the aircon worked. Other than that the things you should know: - No refrigerator in any of their rooms which isn't great when it's a hot day and you want a cold drink - No hot water, shower over the toilet. Mould...

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Thank Boho_acacia
Budapest, Hungary
Reviewed September 17, 2015

The hotel is very well located. The attractions are easily and quickly accessible on foot or by public transport. The hotel is suitable for a couple nights in transit, but it can be uncomfortable for longer stays. The rooms are small, the equipment are minimalist and simple. The internet did not work the first time, the reception was able to...

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Thank maarkus
Brisbane, Australia
Reviewed September 16, 2015 via mobile

Small covers on the bed where dirty the wall where the same. Location is great close to Clark quay and short walk to china town also can stroll along the river from there quite comfortably. Staff where sort helpful but seem very unsure. The place is on to stay if you not hanging around your room all day

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Thank Scorpionxxix
Dunedin, New Zealand
Reviewed September 15, 2015

Cannot fault this hotel for location (3 minute walk from Clarke Quay). Good, comfortable room and surprisingly quiet given the location. Great little bar next door for breakfast. Staff very friendly and helpful when it came to getting help and advice about things to do, places to go and how to get there......and a rooftop pool as well!!

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Thank dunedinite2015
Reviewed September 14, 2015 via mobile

After staying at this location for 5 nights, I have no issue recommending it to any of my family of friends. As other reviews have stated the location is absolutely unbeatable for the price. The facilities cover everything to a great standard and the staff are approachable, knowledgeable and quick with your requests.

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Thank Jamlayy
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff

Additional Information about Fragrance Hotel - Riverside

Address: 20 Hong Kong Street, Singapore 059663, Singapore
Location: Singapore > Singapore
Price Range: $81 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fragrance Hotel - Riverside 2.5*
Number of rooms: 101
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Also Known As:
Fragrance Hotel - Riverside Singapore
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Questions & Answers

Here's what travelers have asked, with answers from Fragrance Hotel - Riverside staff and other travelers.
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Questions? Get answers from Fragrance Hotel - Riverside staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask to see the room before booking. Photos are not true indication of size. If Claustrophobic do not book this accommodation.”
 of 5 bubbles chattyrob2014, 2 weeks ago | Read review
“Up Grade,,,,20 Dollars....”
 of 5 bubbles NEILHAN, Feb 13, 2017 | Read review
“We had a superior room, I wouldn't want to book a lower value room. This was perfect.”
 of 5 bubbles Lovepattaya, Jan 20, 2017 | Read review
“Get the room next to the pool at the top floor!”
 of 5 bubbles AnnaFlorenceS, Jan 19, 2017 | Read review
“sharing a twin room can be a little tight and crowded”
 of 5 bubbles BornToRelax222, Jan 18, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question