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Park Avenue Rochester Hotel

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31 Rochester Drive, Singapore 138637, Singapore
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1 room 1 adult
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Park Avenue Rochester Hotel
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232 Reviews from our TripAdvisor Community

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Lausanne, Switzerland
Level Contributor
54 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

I have been to this hotel many times since 2012 and I always appreciate the friendly and helpful staff. Since I come for work, I also appreciate the gym facilities which were originally on the fourth floor and then on the second floor. When I returned a couple of weeks ago, the second floor gym was closed. They have replaced... More 

Helpful?
Thank IFCS
Orange, Texas
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The Park Avenue Rochester was my "home" for the final 6 months of my 3-1/2 year assignment in Singapore. The location is excellent,being right next door to the Buona Vista MRT and an easy bus ride to Holland Village, Orchard Rd, etc. The Executive Suite accomodation was the perfect size for me during the final months of my stay. Since... More 

Helpful?
Thank Michael H
HweeTeng_PA, Assistant Marketing Manager at Park Avenue Rochester Hotel, responded to this review

Dear Michael H, Thank you for the excellent review on the TripAdvisor. We are certainly glad that you have enjoyed your stay with us for the past 6 months and our staff had made a difference in your stay. Your comments are important to us and we have noted on your comments of our washing machine/dryer. Once again, thank you... More 

Singapore, Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We were planning to cook up a storm as a surprise to host a birthday celebration. However we had an issue as one of our dish was to deep fry chicken mid-wings. The hotel assistant front office manager Jonathan Chua was so kind to have agreed to check with the hotel restaurant if they could kindly help us deep fry... More 

Helpful?
Thank Elicia C
HweeTeng_PA, Assistant Marketing Manager at Park Avenue Rochester Hotel, responded to this review

Dear Elicia C, We appreciate the time you took to write such excellent review about Park Avenue Rochester. It is truly heartwarming to know that our facilities and services made a good impact on your short stay here. This is rewarding and motivating for us all. It is with great pleasure having you stay with us and we certainly cannot... More 

Singapore
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed December 31, 2015 via mobile

Get a 1 bedroom suite stay on 31 Dec 15. Initial room was on 9th floor. Upon checking in the room, realised that there is drilling and knocking sound. As I brought my 1 year old Daughter, I called the Recep twice to request to check the drilling sound. The Recep told me that there is some renovation work doing.... More 

Helpful?
Thank JoyJoy02
HweeTeng_PA, Assistant Marketing Manager at Park Avenue Rochester Hotel, responded to this review

Hi JoyJoy02, Thank you for the raving review that you had for Park Avenue Rochester. As part of our continuous effort to improve guest experience, we sincerely apologise for the construction noise caused during your stay. It was heart warming to know that our service staff managed to offer you an alternative in a short period of time and we... More 

Davao City, Philippines
Level Contributor
51 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed December 30, 2015

The Staff at this Hotel are very helpful and with a great attitude. Checking in was very easy and very quick. The location is nice also, very close to the MRT, just ashort walk. And across the street is the Star Mall. Many very good resurants.

Helpful?
Thank obieoneobie_1
HweeTeng_PA, Assistant Marketing Manager at Park Avenue Rochester Hotel, responded to this review

Hi obieoneobie_1, Thank you for taking your time to share your recent experience at Park Avenue Rochester. It is certainly our pleasure that our service staff had served you well and our location. We definitely look forward to more opportunities to welcome you back again. Best Regards, Hwee Teng Assistant Marketing Manager More 

Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 27, 2015

Hotel staffs are very helpful & friendly. Room is spacious...it's good for a quiet getaway.. it's a walkable distance to the star vista mall and Mrt station... Only thing that the carpark is chargeable...but only 5.5 plus plus per car..

Helpful?
Thank evelynkam
HweeTeng_PA, Assistant Marketing Manager at Park Avenue Rochester Hotel, responded to this review

Dear evelynkam, Thank you for the positive reviews that you had for Park Avenue Rochester. We are glad that you find our facilities and services made a good impact on your short getaway. It is with great pleasure having you stay with us and we certainly cannot wait to welcome you back soon. Your Sincerely, Hwee Teng Assistant Marketing Manager More 

Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 21, 2015

Don't check in here until the building works are finished. Drilling through concrete just above our room was not conducive to relaxing or getting over jet lag. The management gave no notification of the work, just a small typed note by the lift. The works made it impossible to use the room from 9am to 5.30 pm yet they still... More 

Helpful?
1 Thank Vinny55lee
HweeTeng_PA, Assistant Marketing Manager at Park Avenue Rochester Hotel, responded to this review

Dear Vinny55lee, Thank you for sharing your recent experience with us via TripAdvisor. As part of our continuous effort to improve guest experience, we sincerely apologise for the construction noise caused during your stay with us. Our gym is currently undergoing upgrading to provide a better equipped and contemporary fitness station for our guests. All guests were informed of our... More 

Kuala Lumpur, Malaysia
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 16, 2015

The location is within walking distance to MRT and there is a local neighborhood mall with plenty of food and a Cold Storage inside. Swimming pool and facility were good, break fast was good. I was upgraded from Deluxe to Premium room as my room was not ready when i check in at 3pm. I was given a corner room... More 

Helpful?
Thank oyj79
HweeTeng_PA, Assistant Marketing Manager at Park Avenue Rochester Hotel, responded to this review

Dear oyj79, Thank you for taking your time to share your recent experience at Park Avenue Rochester. We are glad that you find our location convenient and hope that you had enjoyed our room and amenities. Thank you once again for choosing us and we look forward to welcome you back again. Yours Sincerely, Hwee Teng Assistant Marketing Manager More 

Level Contributor
3 reviews
4 of 5 stars Reviewed December 13, 2015 via mobile

Just arrived in Spore this afternoon. Straight away we drove by taxi to the Park Avenue Rochester Hotel. Its about 25 Dollars taxi ride from the airport to here. We were welcome pretty goid when we arrived. And the front desk does not take long time for us the settle down our check in which is good. The room we... More 

Helpful?
Thank sofvian s
HweeTeng_PA, Assistant Marketing Manager at Park Avenue Rochester Hotel, responded to this review

Dear sofvian s, Thank you for taking your time to share generous review on TripAdvisor. We are glad that our room had met your expectations and we hope you had a comfortable stay with us. Once again we thank you for choosing us and we wish you well. Yours Sincerely, Hwee Teng Assistant Marketing Manager More 

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