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Santa Grand Hotel East Coast

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Santa Grand Hotel East Coast
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622 Reviews from our TripAdvisor Community

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Showing 575: English reviews
New Westminster, Canada
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Location is fairly close to the airport; taxi was about 25SGD. Good eating options in the area. Converted shops with Peranakan decor add charm. The room was extremely small, but well appointed. Bathroom could be cleaner; grout around tub was mildewed and very dirty. Although breakfast was included, there was a limited choice. Only 1 option for hot meal which... More 

Helpful?
Thank Cadlinella
SantaGrandHotels, Manager at Santa Grand Hotel East Coast, responded to this review

Dear Valued Guest, Thank you for taking the time to write us a review. We are pleased to read that you have enjoyed your recent stay with us. We understand that there were areas we had failed to meet your expectations which we will be highlighting to the management to ensure that the quality of our products is improved to... More 

Singapore, Singapore
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Room size was acceptable but don't expect a big room. It was nice and clean room. Heritage neighborhood with a variety of restaurants. If you like to understand local Singaporean day to day life, this will be the one for you. Try exploring the area by foot.

Helpful?
Thank Dianatan99
SantaGrandHotels, Manager at Santa Grand Hotel East Coast, responded to this review

Dear Valued Guest, Thank you for taking the time to write us a review. We are glad that your recent stay with us had met your expectations and that you were able to enjoy the vibrant Peranakan charm around the neighbourhood. Once again, thank you for choosing Santa Grand Hotel East Coast and we look forward to your next stay... More 

Sydney, Australia
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Good location-closer to airport and walking distance to shopping mall. Very friendly customer service team and yummy breakfast. Good and helping facility to use hotel's phone as a mobile phone while stay - very very handy as I did not have roaming charges on my mobile. Thanks for giving us good time.

Review collected in partnership with this hotel

Helpful?
Thank Rachit M
SantaGrandHotels, Manager at Santa Grand Hotel East Coast, responded to this review

Dear Rachit, Thank you for taking the time to write us a review. We are glad that your recent stay with us had been an enjoyable one and that our amenities had met your expectations. It's a pleasure for us to have you, and we hope to see you again when you return to Singapore. Once again, thank you for... More 

Singapore, Singapore
1 review
4 of 5 stars Reviewed 4 weeks ago

The front desk crew was super friendly and accommodating - all smiles and pleasant exchanges whatever the time of day. John, the bellhop, despite being basically a 'one man show' was very helpful. The physical facilities need some upgrading, but still functional.

Review collected in partnership with this hotel

Helpful?
Thank j0ytang
SantaGrandHotels, Manager at Santa Grand Hotel East Coast, responded to this review

Dear Joy, Thank you so much for taking the time to write us a review. John will be thrilled to hear of your kind compliments and we are glad that he was able to be of assistance to you during your recent stay with us. Once again, thank you for choosing Santa Grand Hotel East Coast and we would love... More 

Reynosa, México
1 review
5 of 5 stars Reviewed 4 weeks ago

attention was excellent . very well handled by the staff . attentive service very clean , spacious rooms with all amenities, breakfast time, and location of the hotel close to department stores . well I recommend

Helpful?
Thank sergiodW9178KP
SantaGrandHotels, Manager at Santa Grand Hotel East Coast, responded to this review

Dear Valued Guest, Thank you so much for your kind review of our hotel. The team will be thrilled to hear of your kind compliments and we are glad that they were able to be of assistance to you during your recent stay with us. Once again, thank you for choosing Santa Grand Hotel East Coast and we would love... More 

Bangalore, India
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 26, 2016

The Hotel was small yet comfortable and good value for money.Just 15 minutes from the Airport; it's perfectly located at a corner of the East Coast road with easy access to many eateries and a beach. The neighborhood is simply teaming with restaurants of every possible kind. Thai, Malay, German pub, Korean, Chinese, Malls and pubs.The fact that one doesn't... More 

Review collected in partnership with this hotel

Helpful?
Thank asjee
Lisbon, Portugal
1 review
2 of 5 stars Reviewed August 26, 2016

Not according to expectations, as the reviews on booking were not bad. The room was full of humidity and smell, the batroom was terrible old. The personal was awsome anyway. The place was interesting to visit, but too far from the main atractiones.

Review collected in partnership with this hotel

Helpful?
Thank 926carlal
Kuching
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 26, 2016

Plus : - Mary at the front desk was so sweet and helpfull; - good breakfast; - nice location outside downtown; - nice swimming pool; - nice staff; Cons: - room with no window; - not enough chairs at the pool (only 3 or 4).

Review collected in partnership with this hotel

Helpful?
Thank johnnybruce0
Malaysia
1 review
3 of 5 stars Reviewed August 25, 2016

The Room is too small. Need to do better for bft spread, presentation and serving. Only one person whom to do the serving, not sure if they lack of staff but food was definitely need to improve. 4 pcs of tuna sandwiches only!!! And no other choice. Sad and pathetic!

Review collected in partnership with this hotel

Helpful?
Thank nancyhA3716BH
Rayong, Thailand
1 review
4 of 5 stars Reviewed August 25, 2016

It will better if can improve on breakfast allow more choices. Other thing is very good. Especially, phone in the room can be used free of charge and can bring along outside hotel which is very helpful for foreigner who don't have local sim or roaming package.

Review collected in partnership with this hotel

Helpful?
Thank nattawutr192
SantaGrandHotels, Manager at Santa Grand Hotel East Coast, responded to this review

Dear Valued Guest, Thank you for taking the time to write us a review. We are pleased to read that you have enjoyed your recent stay with us. We understand that there were areas we had failed to meet your expectations which we will be highlighting to the management to ensure that the quality of our products is improved to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Joo Chiat

Neighborhood Profile
Joo Chiat
The Joo Chiat area is the traditional home of Peranakan culture in Singapore, an ethnic group descending from the blending of Chinese and Malay families in the 15th century. The neighborhood is packed with colorful shops, local characters, and quiet charm. The main streets overflow with diners enjoying katong laksa, the signature Peranakan spicy noodle soup. Signs of youthful entrepreneurship are visible as well, with modern cafes, bars, and shops abounding. Visit Joo Chiat to take a break from the big city sights and enjoy a relaxing afternoon with a laid-back and local vibe.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Located in the East Coast area, Santa Grand Hotel East Coast is nestled at the heart of Katong, well known for its Peranakan heritage and culture. The hotel is also within the larger Joo Chiat area, which was designated as the national heritage conservation area by the Singapore Government with the intention of preserving its rich history, culture and architecture. This Peranakan themed boutique hotel aims to introduce Singapore's unique culture and tradition to visitors, just like its predecessors at Santa Grand Hotel Bugis, Santa Grand Hotel Little India and Santa Grand Hotel Chinatown. Santa Grand Hotel East Coast is built on a 2-storey conservation frontage backed by a 5-storey building. Guests will feel welcomed in the lobby, decorated in bright Peranakan colors, that comes with comfortable seating areas and a business center. Rooms come in four different designs, themes and colors that guests will feel the freshness and variety each time they stay with us. A roof top swimming pool and Jacuzzi offer guests a chance to relax in a tranquil environment with a bird's eye view of the low-lying housing architecture symbolic of the Joo Chiat heritage. Bright colors are used on design of the hotel, similar to the patented sophistication seen in the homes of the Peranakans, creating a warm and inviting ambience and leaving guests with fond memories of the stay. Be it for leisure travelers or travelers on business trip, Santa Grand Hotel East Coast is the place you want to stay in to immerse in a uniquely Singapore culture. Take a walk around the area and you will be amazed by the large variety of food to choose from. A definite must-try would have to be the famous Katong laska, well-liked by Singaporeans and visitors alike, this signature dish can be counted as one of the most popular favorites in Singapore! For outdoors, the hotel is near the popular East Coast Parkway where guests can exercise or just relax amidst the cooling breeze along the Singapore coastline. ... more   less 

Additional Information about Santa Grand Hotel East Coast

Address: 171 East Coast Road Santa Grand Hotel East Coast, Singapore 428877, Singapore
Location: Singapore > Singapore > Joo Chiat
Price Range: $86 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Santa Grand Hotel East Coast 3.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Santa Grand Hotel East Coast Singapore
Hotel Style:
#78 Business Hotel in Singapore
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