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Orchid Hotel

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Orchid Hotel
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324 Reviews from our TripAdvisor Community

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Showing 244: English reviews
London, United Kingdom
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW via mobile

Rooms are large, well maintained and comfortable. No problems with the room. Breakfast is fairly basic and simple but it fills a hole. The men's sauna on the third floor is broken. Wifi works well. Just about 4 stars.

Helpful?
Thank rockyeveryday
OrchidHotelSingapore, Assistant Manager, Marcom at Orchid Hotel, responded to this review

Dear rockyeveryday, Greetings from Orchid Hotel! Thank you for choosing us as your choice of accommodation. We are glad that you had a great stay experience with us! Our spacious rooms provide much comfort and room for travellers, and is definitely one of the privileges of staying with us. Your feedback on the breakfast and sauna is well taken note... More 

Kuala Lumpur, Malaysia
Level Contributor
5 reviews
2 of 5 stars Reviewed 1 week ago

Stayed here several times as it is very near to my office. Hotel occupants are extremely noisy, speaking loudly along the corridor and it is very disturbing. Although I complained, no action taken by the front desk manager(s). If I have a choice, I will never put up in this hotel.

Helpful?
Thank MeiMD
OrchidHotelSingapore, Assistant Manager, Marcom at Orchid Hotel, responded to this review

Dear MeiMD, Greetings from Orchid Hotel! We regret to learn of your dissatisfied stay experience with us. We have taken note of your feedback and will definitely keep it in mind for future improvements. We would also appreciate if you could write in to us at marcom@orchidhotel.com.sg with your stay details so that we can look in to your review... More 

Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

My sister and I stayed hear for 5 nights, the hotel needs a refurb as it smells damp. Room was small but reasonably clean, Beds were comfortable however the of music until 05.00am every nigh meant little or no sleep. Staff were helpful and friendly.

Helpful?
Thank Mel C
Level Contributor
61 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 1 week ago

Pretty difficult to check into this hotel after checking out the Marina Bay Sands Singapore Hotel. This hotel is located in the downtown Singapore area about 10 minutes from the Marina Bay Garden. Very polite staff and helpful bellmen. I had good impressions based on the lobby but opening the door led to a underwhelming feeling to say the least.... More 

Helpful?
Thank Victorias X
OrchidHotelSingapore, Assistant Manager, Marcom at Orchid Hotel, responded to this review

Dear Victorias X, Greetings from Orchid Hotel! Thank you for choosing us as your choice of accommodation. We regret to learn that the ambience of the rooms is not to your expectations. We have taken note of your feedback and will definitely keep it in mind for future improvements. It is heartening to know that your overall stay experience with... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Big room and clean. 1 Queen size bed and 1 single bed in a room,enough for 3 adults. But the hotel will charged Sin $ 50 for guests age above 11 years old. Near tanjong pagar mrt station about 5 min walk. Many Japanese resto and food center located across the hotel.

Helpful?
Thank Steven I
OrchidHotelSingapore, Assistant Manager, Marcom at Orchid Hotel, responded to this review

Dear Steven I, Greetings from Orchid Hotel! We are glad that you had enjoy staying in our room. Room rates indicated are for 2 adults and guests aged 11 years old and above will be considered as one, hence the extra adult charges. Our prime location is indeed well surrounded by various eateries; we do hope you had a chance... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Friendly staff, great service, clean room (Suite) nice and cosy. Excellent view on the 20th floor. Plenty of food around the area. Short walking distance to china town with plenty of entertainment. Will be back again!

Helpful?
Thank nicholasyap
OrchidHotelSingapore, Assistant Manager, Marcom at Orchid Hotel, responded to this review

Dear Nicholasyap, Greetings from Orchid Hotel! Thank you for your kind words and rating us with 5 bubbles! They are an encouraging indication that we are moving in the right direction. We are glad that you had a great stay experience with us and we look forward to welcoming you back again! Kind Regards, Calista Lee Assistant Manager, Marcom More 

Hong Kong, China
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

A family trip with elderly and kids to Singapore and we booked three rooms at this hotel. We wanted to find a hotel which within my budget and convenient. Many people told me that the hotels in Singapore are small and expensive. Orchid Hotel has fulfilled my requirement. We spent three nights at this hotel. The staff were friendly. The... More 

Helpful?
Thank ckng2016
OrchidHotelSingapore, Assistant Manager, Marcom at Orchid Hotel, responded to this review

Dear ckng2016, Greetings from Orchid Hotel! Thank you for choosing us as your choice of accommodation. We are glad that your stay with us was a pleasant one. Our Deluxe rooms feature a single and double bed, with much room for comfort, is an ideal choice for families. The prime location of the hotel has also brought much convenience to... More 

Auckland, New Zealand
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Having stayed a day in Marina and coming to Orchid was a huge transition however, the hotel did have a good impression.. the best thing about it is its location..it is located near the most popular shopping street of Singapore.. I liked the swimming pool too.. the service was good and the staff were friendly. Enjoyed a lot and the... More 

Helpful?
Thank moon5192
OrchidHotelSingapore, Assistant Manager, Marcom at Orchid Hotel, responded to this review

Dear moon5192, Greetings from Orchid Hotel! We are glad that you had a great stay experience with us. Our prime location has indeed brought much convenience to travellers. Did you have a chance to explore the area? Our staff will be thrilled to know that they have made your stay a memorable one. Your kind words will certainly motivate them... More 

Toronto, Canada
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 3 weeks ago

When booking this hotel I knew not to expect a 5 star experience, but it turned out to be the worst nightmare. First when you enter the lobby, it is very dated and non-airconditioned. The elevators are slow and very hot. Hallways leading to the rooms also look very date and the general decor is like 1920s style. Though I... More 

Helpful?
1 Thank Eugene A
Kuala Lumpur, Malaysia
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was my first stay as I had some work assignments nearby. I found the hotel to be situated at a quiet corner and right in front of the Tanjung Pagar MRT station. Thus, it's strategic and the price is reasonable. Free wifi for all devices.

Helpful?
Thank RenWater70
OrchidHotelSingapore, Assistant Manager, Marcom at Orchid Hotel, responded to this review

Dear RenWater70, Greetings from Orchid Hotel! It is our pleasure to have you as our guest and we are definitely elated to know that you had a great stay experience with us! Thank you for endorsing us with 5 bubbles. My team and I look forward to welcoming you back again! Kind Regards, Calista Lee Assistant Manager, Marcom More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Food & drink at the hotel
Two Blur Guys
Two Blur Guys
Cuisines: American, Diner
Orchid Cafe
Orchid Cafe
Cuisines: Chinese, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Room Service
  • Free Parking
  • Laundry Service

Additional Information about Orchid Hotel

Address: 1 Tras Link Orchid Hotel, Singapore 078867, Singapore
Location: Singapore > Singapore
Price Range: $136 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Orchid Hotel 4*
Number of rooms: 272
Reservation Options:
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Also Known As:
Orchid Hotel Singapore
Hotel Style:
#83 Luxury Hotel in Singapore
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