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ibis Singapore Novena

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ibis Singapore Novena
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1,249 Reviews from our TripAdvisor Community

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Showing 1,047: English reviews
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Singapore, Singapore
Reviewed 2 days ago NEWvia mobile

Went to ibis novena for a staycation over the weekend. Good location, small but cosy room and good facilities for the price. Walking distance to amenities and even has a shuttle bus. Toilet was small but we were able to manage. Unfortunately i felt the service could be better. We arrived at 4pm for checkin, which is 2 hours after...

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Thank Divya P
Delhi,India
HOTEL’S FAVORITE REVIEW
Reviewed 1 week ago via mobile

We stayed at the hotel during the Chinese new year holiday period. So the hotel was full of guests. Inspire of that, they never let us down on any count. The check in was smooth and quick. We had pre booked via make my trip. So, check in took less than 5 minutes. Very cheerful and courteous reception staff. We...

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1Thank Atul_traveler
About Hotel's Favorite Review
Surabaya, Indonesia
Reviewed 3 days ago NEW

Review collected in partnership with Accorhotels.com
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Thank alfromid
Uxbridge, United Kingdom
Reviewed 1 week ago

Always lots of staff behind the desk, all smiling and willing to help, gave this hotel a good impression immediately. Breakfast was adequate and the room very acceptable. Would recommend for a brief stay in Singapore.

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Thank PeteLucy434
Sydney, Australia
Reviewed 1 week ago

For the price paid, I got everything I needed. Great tv, comfy bed, receptive staff and a 10 min walk to Novena MRT. If you choose they also serve food adjacent to reception for breakfast and dinner. Happy customer :)

Review collected in partnership with Accorhotels.com
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1Thank Angus W
JessicaUekermann, General Manager at ibis Singapore Novena, responded to this review

Dear Angus W, Thank you for choosing to stay with ibis Singapore Novena and we are very contented to know that you are a happy customer! ibis Singapore Novena strives to provide the best service to our customer and we are glad to know that our hard work are being recognised. Thank you once again and we hope you will...

Perth, Australia
Reviewed 2 weeks ago

1. Promised use of free phone but the phone battery was flat when we checked in and so of no use to us as we needed it for our excursions that started when we checked in. When we enquired if we could have another phone that was fully charged their reply was to "wait for about 20 mins to charge...

Review collected in partnership with Accorhotels.com
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1Thank ChenandLes
JessicaUekermann, General Manager at ibis Singapore Novena, responded to this review

Dear ChenandLes, Thank you for taking time to share your experience with us. Our sincere apologies once again for the inconvenienced you have faced during your stay. As mentioned by the Operations Manager in her reply to your feedback previously, we have been discussing on the various solutions with regards to your issue of the Handy Phone. Also, the relevant...

Petaling Jaya, Malaysia
Reviewed 2 weeks ago

First time here.When i tried to check in around 1pm, my room was not ready. (i've never encountered this, staying with other Ibis). It's a typical Ibis layout, comfy and clean. The free usage of android phone was definitely a plus. Staff at front office are friendly and helpful. But mixed reviews about the restaurant staff. Stayed there 2 nights,...

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2Thank Shoebox3
JessicaUekermann, General Manager at ibis Singapore Novena, responded to this review

Dear Shoebox3, Thank you for sharing your experience with us. We would like to inform you that our standard check in time is at 2pm, however should rooms be available before the standard check in time, we will definitely extend the room for your early check in. We have also taken note on your feedback regarding the service staff and...

Amsterdam, The Netherlands
Reviewed 3 weeks ago

Fantastic service from the staff. They are very helpful with information. The breakfast is fantastic with fresh fruits and choice of various kind of warm food. The issue is with the space as the hotel allows the guest to book the table in advance, which results in no sufficient place asThere were 4 tables reserved for breakfast when we arrived...

Review collected in partnership with Accorhotels.com
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1Thank Chorozio
JessicaUekermann, General Manager at ibis Singapore Novena, responded to this review

Dear Chorozio, Thank you for choosing to stay with ibis Singapore Novena and we are pleased to hear that our staffs have provided you with fantastic service and the selection and quality of the breakfast was superb. We have taken note on your feedback on the reserved tables and will definitely look into this matter. We are glad that your...

Navi Mumbai, India
Reviewed 4 weeks ago

We stayed here for 5 days and it was a very pleasant one. Rooms are little smaller but had all the facilities like WIFI, lockers, Coffeemaker. Complimentary breakfast buffet with wide varieties in veg and non veg dishes, free shuttle service for nearby metro station definitely adds a star and made our stay even better. Staff were kind and prompt...

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Thank VijayaKP
JessicaUekermann, General Manager at ibis Singapore Novena, responded to this review

Dear VijayaKP, Thank you very much for sharing your experience with us and we are glad to hear that your stay with us was a pleasant one. We will convey your compliments to the team and we are sure that your kind words will motive them further. Thank you once again and we hope that you will choose to stay...

KL
Reviewed January 14, 2017

Stayed here for one night for a show at Esplanade. Room is great, free usage of android phone which is cool, and free shuttle bus to Novena if you're bit lazy to walk or have lots of luggage to the MRT station (which we use it quite a lot!). Otherwise it is a 10 min walk, which we think it's...

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1Thank rinadeen
JessicaUekermann, General Manager at ibis Singapore Novena, responded to this review

Dear rinadeen, Thank you for your review following your stay at ibis Singapore Novena. We are pleased to hear that our rooms are great, the android phone we have provided is useful for you during your stay and the front office is friendly. We would like to apologise for your breakfast experience as it could have been better. We will...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
ibis Singapore Novena is located on the intersection of Irrawaddy and Balestier Road and 8mins walk to Novena MRT Station. Ideal for business, medical and leisure travelers, hotel offers complimentary WIFI, international power sockets, parking, handy phone with unlimited mobile internet and local & international calls for selected countries. Oopen Pasta and Grill serves international buffet breakfast and chef's delectable selection, hotel is a stone's throw from heritage sites and authentic local food trails. Hotel also do provide complimentary shuttle to Novena MRT Station. ... more   less 

Additional Information about ibis Singapore Novena

Address: 6 Irrawaddy Road Ibis Singapore Novena, Singapore 329543, Singapore
Location: Singapore > Singapore
Price Range: $93 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — ibis Singapore Novena 3*
Number of rooms: 241
Reservation Options:
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Also Known As:
Ibis Singapore Novena Hotel Singapore
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Questions & Answers

Here's what travelers have asked, with answers from ibis Singapore Novena staff and other travelers.
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Questions? Get answers from ibis Singapore Novena staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room on higher floors (8,9,10) to get a view.”
  • Bathroom
  • Room
 of 5 bubbles Otherguru, Jan 4, 2017 | Read review
“nice city view”
  • Room View.
  • City view from the room.
  • City view from the room.
  • City view from the room.
  • Room View.
  • City view from the room.
  • City view from the room.
  • City view from the room.
 of 5 bubbles Kapilsharma7439, Dec 29, 2016 | Read review
“I will not select this hotel if i ll go again in Singapore”
 of 5 bubbles 78amanv, Dec 9, 2016 | Read review
“Ask for Road facing rooms and you can have a beautiful view and feel fresh !!”
 of 5 bubbles chitu103, Nov 16, 2016 | Read review
“View đẹp, phòng rộng, phòng nhiều giường...”
 of 5 bubbles SeoYoolQuynhNhu, Sep 5, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question