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Hotel Innotel

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Hotel Innotel
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332 Reviews from our TripAdvisor Community

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Showing 259: English reviews
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed for 7 nights in a non-smoking room on the fifth floor. I booked a double bed but when we arrived they said there were only two single beds on offer, but we then requested a king sized bed which they accommodated for no extra cost. (?!) There was very little outside noise and we slept very well! The... More 

1 Thank chouxpastry
Wollongong, Australia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

tiny room, very basic, vanity does not even fit in the bathroom its located over the bar fridge. Advertised as 4+ star, this hotel would not even be a 3 star. Breakfast inedible, the agreed to refund the cost of the breakfast but this has not been processed. Staff were very nice and polite. No pool. The feeling of the... More 

Thank Kylie H
Geelong, Australia
Level Contributor
144 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

It's getting more and more difficult to find a decent room under $200 a night in Singapore so when I found this place at around $165 a night for our two night stay, I snapped it up. I was familiar with the location as we had previously stayed at the excellent but now out of our price range, Fort Canning... More 

Thank mrs_smith1368
A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago NEW via mobile

Stay here one night with my partner. They have beautiful room and and located just near mrt station(subway) name dhobby ghout. So easy to get here from changi airport. The staff at reception were friendly and so helpful. Thank you. If u like to shopping, across the road, they are many shopping mall with many choice of restaurant too. Luv... More 

Thank A TripAdvisor Member
New Delhi, India
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Very nicely located near MRT and bus station. We used taxi most of the times and everyone was well aware of the hotel location.Our room was on 8 th floor and it was quite all the time. We were out during the day and upon returning tired ,loved the comfortable bed.Everything in the room was working perfectly fine. Staff was... More 

Thank Pragyan83
Perth, Australia
Level Contributor
483 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I guess any review is subjective and this review reflects my stay at Hotel Innotel, other guests may view their stay differently. The highs far outweigh the lows however my lows were things that I basically haven't experienced at other hotels during my travels. I was in room 709 from 12th August until checkout this morning (17th). The good stuff:... More 

Thank PAC6917
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a good option hotel for a short Singapore stop over. Situated right next to the MRT, so easy access to and from the airport. Walking distance to Orchard Road. Rooms are of a good standard and have a free mini bar. Overall, we were very pleased with this hotel and would recommend it to all travellers in this... More 

Thank Pat66720
London, United Kingdom
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Innotel is in a great location next to the MRT (local tube network) so very easy and cheap to transfer to the hotel and only a 3 minute walk from the station so good even with heavy luggage! The pillows were huge and too big for our heads which affected our sleep quality a lot. It was reasonably priced when... More 

1 Thank l0ve2travel93
Jakarta, Indonesia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Like : Super Polite, Friendly, and informative Staff Clean Room Clean Bathroom Early Check In availability Superb Location & Near to Shopping mall (100 m to Dhobi Ghaut MRT Station) Free Minibar Less Like : limited Breakfast Choice Small Room size

Thank Raymond P
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The hotel was a hidden gem as its well connected to dhobi ghaut MRT, bus stops and u can always get taxis too. The rooms were clean..staff is extremely helpful and well mannered. We had breakfast from Plaza singapura nearby...it has lots of food options at the basement floors.

Thank MrsZam007
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294 photos of this hotel

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Hotel & Grounds (14)
Dining (5)
Room/Suite (35)
Bathroom (19)
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Deluxe Room (63)
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Room/Suite (3)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Hotel Innotel

Address: 11 Penang Lane Innotel | Orchard, Singapore 238485, Singapore
Location: Singapore > Singapore
Price Range: $120 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Innotel 3.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Hotel Innotel Singapore
Hotel Style:
#80 Business Hotel in Singapore
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