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Room & Suite (10882)
Pool & Beach (6298)
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#46 of 386 hotels in Singapore
Location
4.4
Cleanliness
4.5
Service
4.1
Value
3.6
2022 Travelers' Choice Best of the Best
Located along Marina Bay waterfront with 3 cascading hotel towers, 2,200 rooms, extraordinary Sands Sky Park, floating crystal pavilions, lotus-inspired ArtScience Museum, The Shoppes, Celebrity Chef Restaurants, Theatres and hottest nightclubs.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Entertainment staff
Babysitting
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Swimup bar
Poolside bar
Rooftop bar
Evening entertainment
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Head massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Additional bathroom
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Hair dryer
Private balcony
Room service
Safe
VIP room facilities
Refrigerator
On-demand movies
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Great View
Languages Spoken
Chinese, Filipino, Indonesian, Japanese and 1 more
Location
100Great for walkers
Grade: 100 out of 100
87Restaurantswithin 0.3 miles
37Attractionswithin 0.3 miles
Contact
10 Bayfront Avenue, Singapore 018956 Singapore
Getting there
DowntownSingapore Mass Rapid Transit9 min
Raffles PlaceSingapore Mass Rapid Transit9 min
Rental CarsSee rental cars from $80/day
29760Reviews697Q+A100Room tips
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+1
Thanks to Singapore Airlines rebooking our flight, we ended up with a night in Singapore and decided to splurge and try the Marina Bay Sands. This with the famous infinity pool has been on my bucket list, and as we were celebrating our anniversary it seemed perfect. From arrival to departure the staff were on the whole excellent. The receptionist on check-in was very accommodating of our late flight the next day, and gave us a later checkout. As the booked room type wasn't available, we were upgraded to a suite on the top floor! The bags were delivered to the room - or should I say suite! It was quite impressive with two balconies, two massive TVs, a huge spacious bathroom with bathtub. The bed turned out to be extremely comfortable. Other nice touches were the included minibar containing juices and soft drinks, and that the staff came up with a cake denoting our anniversary - thank you! There were a few minor negatives with the room, the first being the smell of stale smoke. It was stated that this was a non-smoking room, but people have clearly smoked in there. While the room and surfaces felt clean, there was some black mold on the ceiling of the shower that I would not have expected from a hotel of this class. The infinity pool (Skydeck) area is awesome. Plenty of sun loungers and towels, along with good staff. Didn't try any of the restaurants on this level, but did make the "mistake" of going down to the observation deck a few floors down. Don't do this - the view is not much different from what you get on the top floor, and you are surrounded by tourists. I found the changing facilities and toilets on the level below to be a little meh with no proper place to change and not super clean (again, in comparison to the rest of the hotel) Overall a very enjoyable stay, although everything in MBS is expensive.…
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Date of stay: February 2023
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
We are a family of 6 ( my 85 yearold father, 79 year old mother, my sis-in-law and his sons flew in from Canada and myself ),the room upgrade (Merlion Suite facing gardens by the bay)was very much appreaciated!My 2 nephews flew in from Canada and were celebratin their birthday as well, so having us all in 1 room was a big surprise as well as the complimentary cakes.The suite was of course luxurious, the complimentary tea, coffee, drinks and chocolates were a big hit.Booking is simple online, the check-in process could be improve especially for the unintiated like where do we look for the queue numbers although 1 unpleasant encounter was when a guest claimed that our queue number was his and proceeded to the counter , I was baffled as the prompt in my phone stated my check-in was completed already while we are still queueing up behind the counter. I needed to asked for help for this and turned out the guest claimed he has our queue number, the receptionist just proceeded to check him in without counter-checking like asked him to show the queue number from his phone. Anyway, the staff whom I called for help come to out rescue and all is good again.I am also gratefull that the wheelchair I requested for my 85 year old father was sent straight to the room, should’ve asked for my 79 year old mother as well If I only knew it would be easy to request.The room service butler was very responsive and the staffs sent to us for assistance for our needs were very respectful, knowledgeable and attentive , kudos to Leah( room -in dining dinner, very promptly she set up our table and has very friendly attitue)Cecil( gave the surprise cakes , she is very amicable and friendly)Nadrajan( our first contact after check-in, he asked if the wheelchair will be used at that time or we prefer to send in to our room and before he left the room he distinctly explained about what butler phone can do,the key cards although he explaine the electricity card but we cannot find the slot he was saying) ,the guy who brought our ice cubes whom I failed to get his name and the one who enlightened us about the electricity acrd which our room does not need to use it,the guy who brought in our breakfast but I failed to get his nameLaura from Infinity pool whom you can tell her sincerity in making sure we are taken cared of , she asked Leo to assist my dad and mom while they are visiting the pool. One not so good experience was during breakfast when we went down to RISE restaurant , our 2 rooms originally booked does not include breakfast but from what Mary staff from check in told us that we can go to RISE or SPAGO for breakfast without reservation, so when we queued up the staff from RISE asked for my name and room number and when she checked our original room has no inclusion of breakfast but I asked if we can still eat and pay , she said no so we just went back to our room and ordered in for room service. I called and checked why we were sent away, the phone butler staff checked then called again and claimed there was no record we approached RISE eventhough restaurant staff asked to spell out my name and after awhile called us to head down with already a table reserved for us but I declined since we already ordered for breakfast room service. I failed to get the RISE staff’s name as we were already flustered, anyway we moved on after that since we have the breakfast in our room already and proceeded to the Infinity pool, of course the reason we booked at MBS was the pool and we were not disappointed , from the booking for the date slot and the messages sent whether the pool is temporarily closed because of the inclement weather as well as its opening once available is very much helpful and as I mentioned Laura from the Infinity pool is a darling, she is very sincere. The photo also was an experience, the photographer was friendly and does not impose, it’s nice that other than the printed photos, the digital photos were available to the guests. Check-out was easy as can check out from the TV although as 2 rooms initially was booked only 1 room was billed and able to check out from the TV so needed to check put from the front desk , Victor helped us out from the front desk to check out and settle our bill for our stay. The Merlion suite of course has the wow factor already its spacious and clean,the furnitures are comfortable, the mini bar was well equipped, the toilet in the bathroom can have a bidet perhaps , the bathtub is super comfy, the massage room and the hair washing room does not come with any information how to use it though , the downside of staying in the Merlion Suite is we almost refused to leave the room. The overall experience we had was very memorable, and yes we will come and check-in again…
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Shawn Ng, Other at Marina Bay Sands
Responded Jul 29, 2022
Dear bengch, Thank you for taking the time to share your wonderful experience with us. I am heartened to hear that you and your family had a memorable stay with us, and that my team was able to offer you a complimentary upgrade to a Merlion Suite. Your thoughtful words will certainly be conveyed to our team members mentioned for going above and beyond and ensuring that you and your family had a comfortable stay with us. While I am happy to hear that you had a great stay with us, I do regret to learn about the challenges you experienced at RISE. Please rest assured that your comments have been shared with the relevant departments for their review and improvement as we continue to improve our service and product touchpoints to serve our guests better. Thank you for staying with us and I look forward to welcoming you back again soon. Yours sincerely, Shawn Ng Executive Director of Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A birthday’s treat to stay two nights in this iconic hotel. All the staff were exceptionally helpful and friendly, especially Grace who arranged a few special treats for my birthday, I was very grateful. Fabulous view from floor 35 of the gardens and all the ships at anchor. We were glad that we walked into the gardens on the first night to see the light show as it was better from underneath, and it rained the following night. My only niggle is that the children have a large area of pool, in fact the whole of the infinity pool I believe, and there is only one small area of sun chairs and jacuzzi’s designated adult only. This was not watched over by staff so we frequently had young kids in the jacuzzi and running around and screaming which spoilt the experience.
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Thanks to Mark and his team to make our family trip to Marina Bay Sands truly pleasant and light-hearted. We were caught by surprise right at the door step of the hotel when Mark and his team meet us at the hotel entrance and supervised us directly to our rooms, making our first time in room check-in experience memorial and careless as we did not have to queue up in the lobby, tired and restless after a long flight with the infant in our hands, but instead were supervised directly to the room, where we could directly take a relax. A big kudos to the hotel team to have such service, especially very helpful for big families after long flight. Just that experience made me feel like the room charge per night was totally worth the price. After a quick and easy in room check-in, we realised that we forgot the baby stroller in the airport. We were offered a free limousine service by the hotel to go and come back to the airport to pick up the lost baby stroller. I was even escorted by the driver in the airport to find the lost item, which made the search fast and easy. While I was in the airport picking up a lost baby stroller, my wife and her family went up to the roof top for a place to eat, since we were very hungry after the flight. However, the restaurants upstairs were fully booked and the only option was to go outside of the hotel for a lunch. Then I sent WhatsApp message to Mark and his team asking if they could arrange for us a table, and to our surprise they found one table for us. This type of treatment made us feel like we are the special guests of the hotel, but we were just an ordinary family staying for few nights in the Delux rooms. The team was always online available to answer all our questions, arranging bookings for us and etc. Eventually the experience we had with the hotel service makes us want to come back to this hotel, and I can definitely tell, that because of Mark and his team we are going to come back for our next trip to Singapore to this place, just to feel a little bit special. In this hotel, thanks to Mark and his team, you do get treated personally and respectfully. Me and my family we are very thankful to Mark and his team to make our trip to Singapore memorial and hassle free. Will surely recommend this place to my friends and family when going to Singapore. This hotel is a must stay to experience this private hospitality. Dmitrii & his family with love.…
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Amazing from the moment we were greeted out of the shuttle. Greeted by name and taken to priority booking room as we had booked with amex. We were personally shown to our room with fab views of the city. Lots of personal touches and extras such as macrons and models. Lovely view of light show from our room. My hubby shut my daughters fingers in a car door and the staff had a medical team there within 20 seconds. Couldn’t fault any of the service especially as they were servicing up to 6000 people at a time. Only down side was that as we travelled as a family, it is t really as suited as a family friendly destination, more slightly older. There were food options but had just been better at other places. Still that’s not their main focus and we appreciate that. Also to be mentioned is how close it is to everything especially gardens by the bay. Def worth a visit.…
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Date of stay: January 2023Trip type: Traveled with family
Room Tip: Not as ideal for families. Great destination even if not to stay.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Travelled to visit Marina Bay Sands from the United States on Dec 28th, 2022. On December 22nd, 2022, I contacted Marina Bay Sands hoping to plan surprise proposal to my girlfriend on the Sky Observatory deck. No other piece of modern architecture is more iconic than MBS in Southeast Asia and I had my eyes set. In just the few days before the Christmas holiday, Nicole was offered to connect with my 3rd party photographer and help coordinate the proposal as if I asked my best friend one favor in my lifetime. She is an amazing human and I can tell why MBS is lucky to have her be the face of their iconic brand. Nicole granted permission for my photographer to be at the Sky Observatory Deck for the special moment when I popped the question. She even kept in communication with my photographer on a 2 hour photoshoot to surprise us with a generous gift with chilled champagne and truffle chocolates in our room when we returned. The property itself is fantastic - from the intimate infinity pools, to the world-class architecture in the casino, to the immense amount of beautiful shops in the mall. Oh, and we cannot forget the delicious food at the food courts. The experience at the property was far superior than the hundreds (yes hundreds) of times that I've visited in Las Vegas. But, it was truly the delicately care that Nicole selflessly provided that truly meant more than anything.…
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Date of stay: December 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The staff at this hotel are fabulous. The location is wonderful as are the amenities.. but it is the friendliness and professionalism of the staff which made our stay so memorable. Thank you Mark for your welcome and for the care you and your team showed us throughout our visit.
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Great experience - brilliant Premium Service team with Suzana and Mark going above and beyond to make sure that we were comfortable, happy and enjoyed our stay. Could not have asked for better service. We are already getting questions from the kids about when we can go back and we only checked out today!
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Date of stay: January 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Having had 3 nights at the Paradox at Clark Quay we had a final night at MBS . It was our anniversary a few days before and so emailed the hotel to enquire if anything special could be done . This hotel and the staff go over and beyond what is expected . Not only did they email back to advise they would provide a desert and try and accommodate a higher floor but when we checked in the lady on reception also gave us 50 S dollars to use whilst in Hotel . Floor 10 in Tower 3 was a great view over Bay gardens . A delicious desert awaited us . Water and fruit juice complimentary. The room was fab . Great 5 star . Large TV , comfortable bed , large shower and great toiletries. Fortunately the sun shone so up to the iconic pool which didn’t disappoint and was on my bucket list . Wow !! I loved this hotel . Not for everyone. Lots of designer shops and a casino . Watched the light show , sky observations deck great for views . Staff so friendly and organised . Probably won’t return as there are so many other places in the world I need to see but Singapore was great .…
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
We stayed for 2 nights in January, immediately after Luna new year, so the hotel was fully booked. The hotel is luxurious but with over 2,500 full rooms, it was very crowded. The service was efficient but impersonal. Our room was on the 48th floor, very well appointed with a fantastic view of Singapore however, it stank of stale cigarette smoke. Every time you entered the room, you would be hit with the foul stale smell. Our teenage son had to sleep on a pull out sofa bed (not that that is an issue) which was extremely uncomfortable and you could feel the springs in the mattress. You would expect better from a 5 star hotel for additional sleeping requirements. The fitness centre is very well equipped, has a great view and includes sauna & steam rooms. The famous rooftop infinity pool was spectacular but the days we were there it was raining and windy so we only used it to take a few photos. The location is really good and the adjoining shopping mall, casino, theatre, food courts are only a short walk away. The choice of high quality food/eating options within the hotel is very impressive. We had the Luna buffet and was impressed with the range and quality of food available. Good quality seafood including lobsters, Alaskan crab, scallops and much more was in abundance. Overall the stay was nice but the room smell and lack of personalised service detracted from the experience.…
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Date of stay: January 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$582 - $755 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marina bay sands hotel singapore
LOCATION
SingaporeSingaporeMarina Bay / Bayfront / Downtown Core/Downtown Singapore / Central Area/City Area
NUMBER OF ROOMS
2200
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Claim Your ListingMARINA BAY SANDS - Updated 2023 Prices & Hotel Reviews (Singapore)
Frequently Asked Questions about Marina Bay Sands
Which popular attractions are close to Marina Bay Sands?
Nearby attractions include Sands Skypark Observation Deck (0.3 miles), CÉ LA VI Singapore (0.2 miles), and Spectra - A Light And Water Show (0.08 miles).
What are some of the property amenities at Marina Bay Sands?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Marina Bay Sands?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Marina Bay Sands?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Marina Bay Sands?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Marina Bay Sands?
Conveniently located restaurants include Cut by Wolfgang Puck, Le Noir Bar & Lounge, and KOMA Singapore.
Are there opportunities to exercise at Marina Bay Sands?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is Marina Bay Sands located near the city center?
Yes, it is 0.5 miles away from the center of Singapore.
Are any cleaning services offered at Marina Bay Sands?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Marina Bay Sands?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Marina Bay Sands offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.