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Maxwell Reserve Singapore, Autograph Collection

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2 Cook Street Maxwell Reserve, Singapore 078857 Singapore
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Traveler (267)
Room & Suite (78)
Videos (1)
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 04/15/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Maxwell Reserve Singapore, Autograph Collection
Updated 04/15/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#107 of 378 hotels in Singapore
Location
4.9
Cleanliness
4.5
Service
4.5
Value
4.1
Located in downtown Singapore in Murray Terrace, a 100 year old British colonial building, Maxwell Reserve is a masterpiece envisioned by owner Satinder Garcha and executed by the world renowned French designer Jacques Garcia.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Airport transportation
Meeting rooms
Rooftop terrace
Wifi
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Special diet menus
24-hour security
Baggage storage
Concierge
Executive lounge access
Non-smoking hotel
Sun deck
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Telephone
Wardrobe / closet
Bottled water
Wake-up service / alarm clock
Minibar
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Quaint
Languages Spoken
English, Russian, Spanish, Chinese and 3 more
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
940Restaurantswithin 0.3 miles
113Attractionswithin 0.3 miles
131Reviews4Q+A10Room tips
Traveler rating
  • 93
  • 21
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  • 2
  • 5
Time of year
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Most Recent
thulasitr wrote a review Sep 17
Bengaluru, India5 contributions1 helpful vote
Clean, signature hotel. No proper working desk. Struggling to sit and work in laptop. No privacy if you open curtains. Allways keep the curtains closed. No refill of toilet items. Breakfast is not having buffet. It’s an alakart with one item. Overall not value for Money.
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Phil-Winstanley wrote a review Jul 2022
Manchester, United Kingdom52 contributions20 helpful votes
+1
Hotel's Favorite
I have stayed at the Maxwell twice over the past few weeks whilst in Singapore on business, the second time because I loved the week I spent here for the first trip. I travel extensively for business (87 nights in Marriott’s by June in 2022 already), and have stayed in my fair share of hotels, I rarely write reviews but this hotel is so exceptional I felt the need to do so. I’ve been lucky to visit the Maxwell during the opening phase, because this hotel will become incredibly popular when it’s fully open. The hotel is stunning, the decor is one of the finest of any boutique hotel I’ve ever stayed in, harking back to a bygone age of grand Empire and colonial history whilst respecting the struggles nations went through to gain their independence. The hotel is stuffed full of history, every wall has historic documents and every picture has a story. The location is excellent for anyone needing to work in Singapore, close to all of the major organisations and the central business district. The rooms are beautifully appointed, with some of the most stunning minibars I have ever seen (see photos). The restaurant that’s open (one of three) is fully vegan, which as a carnivore was a little bit of a shock on my first night, but the team pointed me to an awesome Japanese grill just 30 seconds away out of the front door of the hotel to get my meat fix. The breakfasts are delightful, scrambled eggs are hard to get right, but the head chef here at the Maxwell make the most beautiful scrambled eggs which explode with Parmesan and spinach! Hotel staff are just excellent, always there, remembering your order, I had to ask for nothing, my drinks were kept topped up and my room was stocked with whatever I asked for (water, fresh milk, tonic water for the excellent selection of gin in the room etc). The valet is the most humble and delightful host and looks after guests not just as they check in but throughout their stay. Hugo the hotel manager came to check on me and always had the most warm Spanish of welcomes, he is a true hotelier and he is made for hospitality, every hotel needs a Hugo that can spend time with guests but also sort out any request or any issue, nothing is too much trouble and nothing is beneath him. Im excited to come back to the Maxwell when the other restaurants, pool and bar open over the coming months. Tips for staying here: - Ask for ice as you check in, you’ll want to use the minibar - Stroll around the hotel and the area, there are so many beautiful little side streets, restaurants and shops - The lounge is a great place to chill during the day between meetings, be careful of the Negronis - they’ll make your later meetings a little more fun ! The Maxwell is my residence in Singapore going forwards - don’t everyone stay here though, I want to make sure I can get reservations 😝
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Date of stay: July 2022Trip type: Traveled on business
Room Tip: Taxi drivers don’t know the hotel by name yet so have the address handy.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Hugo Rodriguez , General Manager at Maxwell Reserve Singapore, Autograph Collection
Responded Aug 16, 2022
Dear Phil-Winstanley, Thank you for your wonderful comments since your recent experience with us! I am delighted to hear that The Maxwell made such an impression on you, especially relating to our design, décor, location, rooms, minibar, but most importantly relating to our team who do their very best to impress each and every day. We truly hope to welcoming you back to your new residence here in Singapore. Until then, warm wishes from us all, Hugo.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
BABABA22 wrote a review Aug 2022
Singapore1 contribution
First holiday trip in Singapore. The staff are really nice and appreciate their treat. The hotel services, overall, need to be upgraded & reviewed but some of the lacking issues, the staff's kindness will cover all the detailed problems.
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Date of stay: August 2022
Value
Cleanliness
Service
Room Tip: Actually there are some nice sceneries but also not crowded. Check the cleanliness and size...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Amelia Matheson, General Manager at Maxwell Reserve Singapore, Autograph Collection
Responded 1 week ago
Thank you so much for the kind words!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jenny Stone Linda wrote a review Aug 2022
1 contribution
Amazing Hotel, but there is no champagne in the lounge, that is all I drink! The hotel was beautiful, but the lounge has amazing food but I really need champagne in a lounge especially at luxury hotel, I don't drink proessco
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Date of stay: July 2022
Value
Cleanliness
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Amelia Matheson, General Manager at Maxwell Reserve Singapore, Autograph Collection
Responded Aug 23, 2022
Dear Jenlisaj, Allow us to thank you for taking the time to provide us this feedback! We are thankful to hear your stay was pleasant. In regards to the Champagne in the lounge, allow us to look into this further for future. We hope to host you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Su wrote a review Aug 2022
1 contribution
My friends brought me here to this lovely Cultivate Cafe, love the decor, relaxing setting, ambience and excellent service. Interesting food and desserts👍👍👍Kudos to the Navin and team for the wonderful service.
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Date of stay: August 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Amelia Matheson, General Manager at Maxwell Reserve Singapore, Autograph Collection
Responded 1 week ago
Thank you!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kevin Hatfield wrote a review Aug 2022
Seattle, Washington2 contributions
What a special hotel. I didn’t know much about it before booking other than it was close to my company’s office, had a pool and was in the Marriott family. Good enough for me. What a pleasant surprise. I arrived in the middle of the night and was greeted by name by the desk clerk. I was taken aback by the lobby: it’s decorated with object and uniforms from the colonial Indian era. So stringing, particularly how they made uniforms into chair. The desk clerk (I’m so sad I forgot his name) walked me to my room and showed me around. They upgraded me to a cozy, well-appointed room that would be my home for a few days. Design of the room was amazing including a framed document from Singapore’s history. Breakfast was fantastic too. The gentleman that ran the dining room was excellent as well. Fantastic service, remembered me (and my coffee order) every morning. Oh, I almost forgot my favorite moment. I have no idea how they knew I’d ask but they had a printed suggestion of tourist highlights behind the desk for me with my name on it. Ready for me when I thought to ask. It’s like they read minds! I finished my trip with a fantastic dinner at Shikar (I wrote a separate review for that but summary is simply: 5 stars). I’ll be staying here again on my next trip to Singapore. Such a gem of a hotel.
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Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Rebecca S wrote a review Aug 2022
Jersey City, New Jersey10 contributions1 helpful vote
+1
An unforgettable afternoon at Maxwell Reserve hotel. We had the high tea at the Isabel Bar, and it was amazing. The entire hotel’s decor is spectacular and the staff were so friendly and welcoming. I recommend booking the high tea experience.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hugo Rodriguez , General Manager at Maxwell Reserve Singapore, Autograph Collection
Responded Aug 16, 2022
Dear Rebecca S, Thank you for taking time to share your comments following your recent experience at our signature Bar Isabel and we do look forward to welcoming you back for many more visits to our fine dining restaurants and bars at The Maxwell. Until next time!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Johi91 wrote a review Aug 2022
Cologne, Germany
We had a wonderful stay. The staff was extremely friendly and helpful. Breakfast and small bites were delicious. Very beautiful room, quiet despite the central location. Chinatown surroundings are perfect for nice walks, shopping, sightseeing and eating out.
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Review collected in partnership with this hotel
Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hugo Rodriguez , General Manager at Maxwell Reserve Singapore, Autograph Collection
Responded Aug 16, 2022
Dear Johi91, Thank you for your excellent comments and we do love to hear that you had a wonderful stay and that you enjoyed not only our location and facilities, but also the extremely friendly and helpful service delivered by the team. We hope to welcome you back on your next trip to Singapore, and until then, warm wishes from us all. Hugo.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ranchodiego wrote a review Aug 2022
New York City, New York9 contributions3 helpful votes
Front desk staff - Syikin & Sutha were so friendly & accommodating. They make you feel so important and always smiling everytime they see you. The room is comfortable & clean. People should try staying at this hotel. It has good location & surrounded by lots of restaurants.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hugo Rodriguez , General Manager at Maxwell Reserve Singapore, Autograph Collection
Responded Aug 16, 2022
Dear Ranchodiego, Thank you for highlighting the service provided by our front of house team Syikin and Sutha, and rest assured that your compliments have been passed to them. We sincerely hope to have the chance to welcoming you back again soon. Warmest wishes, Hugo.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MichieMichelle wrote a review Aug 2022
Kuala Lumpur, Malaysia25 contributions14 helpful votes
Was amazed by the hotel interior and every single details on the design. Being a vegetarian, so glad that able to try on Cultivate Cafe (Vegan Restaurant in Maxwell)! Was so excited upon the first arrival to Cultivate Cafe, while waiting to be seated, one female service staff greeted us nicely and informed us that the dresscode required in which no sneakers and no bermuda short, as my friend were in polo tee with bermuda, whereby i'm in my casual walking shoe - adidas yeezy (consider sneakers huh?) We happily decided to return next day with a change of shoe. But we wanted to have a quick tour on the cafe. Hence went in took some photos and realized a couple with a slipper and sneakers. I then have a glance to the female service staff, she immediately change her statement in which sneaker is allowed for lady, she mentioned to us. Anyhow, we return the next day as we are eager to experience their vegan menu, I wearing my same sneaker, and my guy friend on his long pants to be sure. Very warm welcome by a gentlemen (can't recall his name), professional service rendered by him. All in all, very cozy cafe! We ordered Vegan Burger and Portobello mushroom, Pink Lady smoothies, indeed fabulous food and drink! One point to highlight, we observed most guest who dine in was in sneakers, some even slipper, and shorts on that day! I reckon the lady service staff need to be trained not to be double standard whereby a set of principles that applies differently.
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Date of stay: July 2022
Value
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hugo Rodriguez , General Manager at Maxwell Reserve Singapore, Autograph Collection
Responded Aug 16, 2022
Dear MickieMichelle, Thank you for sharing your feedback regarding your experience at Cultivate. Kindly note that the dress code is intended to uphold the spirit of the lounge and, we have since opened, edited our dress code and relaxed some elements of this policy. We are glad to hear that you enjoyed our signature Vegan Burger as well as one of our organic smoothies. Our signature cold-pressed organic juices will be waiting for your next visit! Until next time, we wish you all the very best. Hugo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$310 - $400 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSingaporeChinatown / Outram / Central Business District / Central Area/City Area
NUMBER OF ROOMS
127
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Frequently Asked Questions about Maxwell Reserve Singapore, Autograph Collection
Which popular attractions are close to Maxwell Reserve Singapore, Autograph Collection?
Nearby attractions include East Inspirations (0.2 miles), Chinatown (0.3 miles), and Drama Box (0.3 miles).
What are some of the property amenities at Maxwell Reserve Singapore, Autograph Collection?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Maxwell Reserve Singapore, Autograph Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Maxwell Reserve Singapore, Autograph Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Maxwell Reserve Singapore, Autograph Collection?
Conveniently located restaurants include Bar-Roque Grill, NOX - Dine In The Dark, and Heart of Darkness.
Are there opportunities to exercise at Maxwell Reserve Singapore, Autograph Collection?
Yes, guests have access to a pool and a fitness center during their stay.
Does Maxwell Reserve Singapore, Autograph Collection have airport transportation?
Yes, Maxwell Reserve Singapore, Autograph Collection offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Maxwell Reserve Singapore, Autograph Collection located near the city center?
Yes, it is 0.6 miles away from the center of Singapore.
Are any cleaning services offered at Maxwell Reserve Singapore, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Maxwell Reserve Singapore, Autograph Collection?
The staff speaks multiple languages, including English, Spanish, Russian, Chinese, Dutch, Filipino, and Tamil.
Are there any historical sites close to Maxwell Reserve Singapore, Autograph Collection?
Many travelers enjoy visiting Battlebox (1.2 miles), Fort Siloso (2.4 miles), and Emerald Hill (2.1 miles).