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Mercure Singapore On Stevens

Traveler (350)
Room & Suite (74)
Dining (34)
Certificate of Excellence

About

#95 of 337 hotels in Singapore
Location
Cleanliness
Service
Value
Certificate of Excellence
Welcome to Mercure Singapore On Stevens, your Singapore “home away from home.” Mercure Singapore On Stevens aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year. While staying at Mercure Singapore On Stevens, visitors can check out Little India (1.7 mi) and Haji Lane (2.3 mi), some of Singapore's top attractions. Mercure Singapore On Stevens offers guests an array of room amenities including a flat screen TV and air conditioning, and getting online is possible, as free wifi is available. The hotel offers a 24 hour front desk, room service, and newspaper, to make your visit even more pleasant. The property also features a pool and an on-site restaurant. Guests arriving by vehicle have access to free parking. When you’re feeling hungry, be sure to check out MTR Restaurant, Crossroads Cafe, and DC Comics Super Heroes Cafe, which are some cafes that are popular with locals and out-of-towners alike. Plus, during your trip, don’t forget to check out some of the popular art museums, such as National Gallery Singapore, Singapore Art Museum, and Indian Heritage Centre. Mercure Singapore On Stevens puts the best of Singapore at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Pool
Room service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free parking
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Tennis Court
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
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318Reviews
11Q+A
32Room tips
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Stayed for 1 night. Paid about $198 for a superior double room excluding breakfast. Overall it was a comfortable stay but not value for money. Pros - comfortable clean room - big flat screen tv with good channels - comfortable big cozy bed - nice infinity pool that is kids friendly - halal restaurant (Paparich) - good location with free shuttle to town Cons - front desk staff could have been warmer and friendlier towards guests - The Room is just nice for 2 ppl, if you just have another toddler with you it will already feel cramp - small bathroom and there is no bathtub - could not get an early check in and only manage to extend check out by 30mins (I requested for 1 hour) - Staying Guests who drive are only allowed free parking 1 exit per day (I thought common hotel practice was for guests to enjoy free parking thruout stay). Carpark was almost empty on a weekend.
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Nice functional hotel with a good gym and some good restaurants too, great location close to orchard road , nice upmarket location. Everything was good, except the rooms were really compact and not suitable for 2 guests.
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This is a new hotel located on Stevens Road, about 1 km from the main shopping centre Orchard Road. Check-in staff very efficient and friendly. Concierge similarly friendly and efficient. However, this hotel also caters to tourists from China, and they appear in a swarm. Typically, they do not believe in standing in line, and often push their way in front of the queue. Disappointingly, the front desk staff merely ignore this action and serve them first.......until I kicked up a stink. I believe, this should be something Hotel management needs to address urgently, both from the queue barging guests and the front desk staff. There is also a cafe next to reception, but often no one seems to be working there. You have to request for the hotel reception to get you someone to look after you. Coming back to hotel location, it isn't conveniently located....about 1km from Orchard Road. There is a free shuttle that runs between the hotel and T-Galleria, that's about 300m from Orchard Road, but it doesn't run regularly after 8pm. Also it only takes 23 persons per trip. Rooms are a little basic, small but comfortable and clean. Also, I found it to be quiet which is great.
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It was delightful to stay at your hotel. All services and staffs were thoughtful and kind, barely dissatisfied. It was shame to stay for short term only for business trip, because it prevented me from fully enjoying the facilities of your hotel. I would love to come again for a personal trip next time to visit Singapore and stay at Mercure Singapore on Stevens. Would also like to recommend here to friends and family. Thank you for your services.
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the room is clean and spacious. however, the experience with the counter staff was not ideal. Prior to the visit, we had emailed to request for one of us to check in 2 rooms on behalf, to their agreement. we even requested for connecting rooms over the phone. on the day itself, we were told there were no connecting rooms. and we waited for more than one hour until we got the room. in addition, the staff was not helpful and insisted that only one room can be given until another party is present. the facilities were all nice, except that the pool is slightly dirty. the gym is ideal with sufficient equipments for workout. the shuttle bus was a great addition as it offers convenience to us for travelling to and fro to orchard. overall, I may return for a visit only if the service can be enhanced.
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PRICE RANGE
$113 - $239 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSingaporeNassim / Tanglin
NUMBER OF ROOMS
518
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