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Ibis Singapore on Bencoolen

#61 of 305 Hotels in Singapore
Certificate of Excellence
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Ibis Singapore on Bencoolen
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5,731 Reviews from our TripAdvisor Community

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Showing 4,682: English reviews
Kuala Lumpur, Malaysia
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed yesterday NEW

I've stayed in Ibis Singapore many times -- both in Bencoolen and Novena -- and always felt comfortable there. My latest stay in July 2016 was no different. There are one or two minor shortcomings but on the whole, the experience is more than satisfactory. The Ibis in Bencoolen is in a very convenient location, with easy access to buses... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank ktchye
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

We stayed for 7 days and it was beyond our expectations. Staff from security person to Reservation Manager were very welcoming. Being Accor member, we enjoyed couple of benfits like complimentary breakfast, late checkout...Mr. Indra(Manager) was very kind enough to provide us bigger room (with good view) as we were staying with a child. He was very helpful in getting... More 

Helpful?
Thank Sam A
New Delhi, India
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Stayed for 3 days. Smooth check in and checkout procedure. Excellent support from the hotel staff specially the person at the reception. Keep it up. The hotel is very close to Bugis and across Sim Lim square. I also got a free phone in the room to use which was great, I called back home overseas using that phone 2-times... More 

Helpful?
1 Thank Deepak_NewDelhi
Kone, New Caledonia
Level Contributor
108 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

That hôtel is at the entrance of the city centrer. Nice team, clean Room with satellite tv. Coffee and tea at disposal. Secure box, iron été Also on the Room. Great choice of dishes for the breakfast.

Helpful?
1 Thank bluestone976
QualityServices, Quality Service at Ibis Singapore on Bencoolen, responded to this review

Dear bluestone976, It’s good to know that you enjoyed the cleanliness of our room and our amenities were had catered to your needs well. We hope you were able to take adventage of the benefits we have such as the 3G Handy Smartphone, Ez-Link transportation card, Bamboo Bike and many more. I will share your pleasant breakfast experience with our... More 

Level Contributor
53 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We have stayed at this hotel a number of times and we are always welcomed back very warmly. Great location with buses stopping outside and the subway about 10 minutes away. The hotel breakfast caters for all. Don't forget if you have flown with Singapore airlines show your boarding pass to the driver and it will only cost half price... More 

Helpful?
1 Thank Jan H
QualityServices, Quality Service at Ibis Singapore on Bencoolen, responded to this review

Dear Jan H, Thank you for choosing ibis Singapore on Bencoolen as your continual venue of choice. We are delighted to hear that you always feel like home here with the team’s hospitality. Thanks for the tip on the discount for our fellow travellers! We are pleased to welcome you back anytime, see you! Kind regards, Sharlene – Quality Service More 

indonesia
Level Contributor
33 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We are 2A & 2K, booked connecting rooms. The room is rather small but adequate enough to accommodate 2 adults with two big luggages and one small luggage. The room is clean and the bed is so comfortable. 😃 This hotel is located at excellent location. BUGIS MRT is only 7 minutes by walking. BUGIS MARKET is only 5 minutes... More 

Helpful?
2 Thank beatrice390
QualityServices, Quality Service at Ibis Singapore on Bencoolen, responded to this review

Dear beatrice390, Thank you for choosing to stay in ibis Bencoolen on your recent visit to Singapore. We are pleased to read that your overall experience was pleasant in relation to our convenient location to shopping mall and train stations; I am glad that they have catered to your needs well! Subsequently, it is great that you enjoyed the benefits... More 

Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

A small but efficient and convenient hotel with easy access to public transport. Breakfast buffet is really very good. Nice to see the very friendly security guard again from Top Guard. He has become a fixture and we hope to see him on our next trip. Suggest placing a bench next to the taxi stand. The poor man stands all... More 

Helpful?
2 Thank Howard M
QualityServices, Quality Service at Ibis Singapore on Bencoolen, responded to this review

Dear Howard M, Thank you for sharing your invaluable experience with us! I am glad to hear that you enjoyed your stay with us and pleased with the friendly hospitality provided by the Security Guard. We are pleased to inform you on the benefits we have such as the 3G Smartphone which gives you free unlimited data roaming and calls... More 

Auckland Region, New Zealand
Level Contributor
125 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
3 of 5 stars Reviewed 1 week ago

You know what you're getting with the Ibis and the room itself was fine. Some minor quibbles - the safe deposit box is too small for a laptop, and the room could do with a powerpoint or two more. The system of free water in exchange for not getting new bedding, is interesting. It means going down to the bar... More 

Helpful?
1 Thank nzbear
QualityServices, Quality Services at Ibis Singapore on Bencoolen, responded to this review

Dear nzbear, Thank you for taking time in sharing your comments with us. We are sorry to hear that some of the amenities in the room were not up to your expectation. We are committed to provide quality service to guarantee you the greatest possible comfort. Our friendly staff would be pleased to accommodate you to your comfort. We appreciate... More 

Rome, Italy
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Centrale position, really nice room with view, stunning breakfast buffet with lot of kind of choice. Walking distante from MRT so is possibile catch a train for visit Singapore. Reception staff was really helpful. I will sure come back

Helpful?
2 Thank emmacb86
QualityServices, Quality Services at Ibis Singapore on Bencoolen, responded to this review

Dear emmacb86, Thank you for sharing your positive feedback! We are happy to learn that your overall stay was up to your expectation, in relation to our location and accommodation comfort. It is indeed pleasant to know that our staffs had extended their friendly hospitality toward you. We had a great time hosting you and we hope to have the... More 

Singapore, Singapore
Level Contributor
71 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Good sized room, clean and good wifi. Convenient location near the Bugis MRT within 10 minutes walk. There are local hawker eateries and shops all around where we got cheaper breakfasts and coffee. Had to call for taxi to the airport as the drive in lobby is behind the main road. There are 2 eating places that open till late... More 

Helpful?
1 Thank GraceTB
QualityServices, Quality Services at Ibis Singapore on Bencoolen, responded to this review

Dear GraceTB, Many thanks for your lovely feedback! We are elated to hear that most aspects of our hotel in relation to our accessible location, accommodation comfort and cleanliness had catered to your needs well. Did you try the Indian Roti Prata served with curry just opposite our hotel? We hope you did as they are our favorite! We appreciate... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Ideal hotel location in Singapore next to Singapore shopping & business centers with an 8-minute walk to Bugis MRT. TASTE Restaurant serves international cuisine and local Singapore dishes daily. Best Economy Hotel in Asia Pacific by TTG in 2009-12. Certificate of Excellence awarded by Tripadvisor in 2012-15. FREE WiFi access, international adaptors, USB chargers, complimentary access to 2,300 newspapers, free use of a bamboo bicycle and Reloadable EZ-link card. ... more   less 

Additional Information about Ibis Singapore on Bencoolen

Address: 170 Bencoolen Street, Singapore 189657, Singapore
Location: Singapore > Singapore
Price Range: $105 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Singapore on Bencoolen 3*
Number of rooms: 538
Reservation Options:
TripAdvisor is proud to partner with Booking.com, TripOnline SA, Travelocity, Odigeo, Expedia, Hotwire, Agoda, ACCOR, Ctrip TA and Hotels.com so you can book your Ibis Singapore on Bencoolen reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ibis Singapore On Bencoolen Hotel Singapore
Accor Singapore On Bencoolen
Hotel Style:
#36 Family Hotel in Singapore
#37 Business Hotel in Singapore
#38 Romantic Hotel in Singapore
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