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Pinnacle Hotel

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270 Reviews from our TripAdvisor Community

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Showing 241: English reviews
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 2 weeks ago

Stayed here from oct 3 to 7 with family. Room was clean, comfortable and safe. Its location is good surrounded by lots of restaurants ,shopping malls and bus stop. But the room service was not good, my intercom telephone was not working and not corrected it even after repeatedly raise this issue with reception. Not expect a high class behavior... More 

1 Thank Agnel R
Kerikeri, New Zealand
Level Contributor
6 reviews
3 hotel reviews
2 of 5 bubbles Reviewed 3 weeks ago

New owners who seem to focus on the Indian/ Chinese tour groups. The noise in the corridors until very late at night was totally unacceptable. Rooms adequately clean but no hot water on both nights we stayed. Breakfast was terrible..poor selection and quality, suited to Indian palate.Staff were helpful enough, and the location was convenient to shops and MRT. Two... More 

Thank Wayne C

Travelers are raving about these Singapore hotels

1 review
5 of 5 bubbles Reviewed 4 weeks ago

This hotel is located near 24 hours Mustafa shopping centre and Farrer park MRT station, so it makes our traveling schedule to attractions area more easier. Surrounded hala restaurants nearby & really a good choice for Muslim traveler. Room is comfortable and AC, wifi and water heater all work well plus friendly staff. It's makes our journey more memorable.

Thank andri150680
2 reviews
2 of 5 bubbles Reviewed September 16, 2016

foods are not tasty and staff are very poor.. very near Mustafa, train and bus stop... ugly indian staff there they dont know how to talk even... rooms clean... we were with kids and 13 member of group... completely fedup from ugly foods and front staff..

Thank Reyolca
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed August 30, 2016 via mobile

This hotel is a good and nice place to stay. The location is quite good, nearby bus stop. It takes only 5 to 10 minutes to reach Mustafa Centre. The room is comfortable, but they won't let the guest use the kettle. The price, well.. It's not that cheap though. It's Singapore right?

1 Thank anahusna
Level Contributor
59 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed August 24, 2016

I stayed one night on a comfortable bed in a quiet room at Pinnacle Hotel. It used to be a different hotel but with new management taking over, the whole hotel is being renovated and refreshed. The hotel location is handy along Jalan Besar - near MRT, Mustafa Center and in front of a bus stop - many eating and... More 

1 Thank Gigit S
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed August 20, 2016 via mobile

Good and Friendly staff ! Overall in the room was good bed was big enough tea and coffee provided Everyday In the room . For tourist they provided lots of map in the hotel . Bus stop just in front of hotel . Looking for cheap hotel for holiday best recommend!

1 Thank sherlyn o
Pune, India
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed August 17, 2016

Hi, Me and my family of 10 people were in Singapore last week ans stayed in this hotel. The only positive about this hotel is the location. It is conveniently located near 'Mustafa' 24 hrs. mall and has all type of Indian eateries present in vicinity. The positives end here. Firstly, the hotel is understaffed, when we reacged there was... More 

5 Thank harshalpshinde
Pinnacle_Hotel_SG, Pinnacle Hotel Management at Pinnacle Hotel, responded to this review

Dear Sir , Greeting from Pinnacle Hotel Please accept our humble apology with regards to your check-in experience Rest assured that this issue has not been taken lightly. For your information,it has been brought to the immediate attention of our General Manager ,who will be investigating this situation . your comments are important to us. The feedback we receive from... More 

Singapore, Singapore
Level Contributor
101 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 bubbles Reviewed August 15, 2016

Budget stay out of city centre. Bathroom needs an overhaul and toilet amenities could be improved slightly. However the bed was surprisingly comfortable. The room was clean and hygiene standards are fine. Once again, except for the toilet. I think this is something that should be looked into to make it a better wholesome budget stay.

Thank PillowBook
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed August 7, 2016 via mobile

Came here on 4/8/16 room small but okay for me hotel is situated at busy area Breakfast is very good Chef n Service staffs friendly towards me im happy with the rest set up only thing im disappoint the toilets firlty n smelly

Thank Roy R
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140 photos of this hotel

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Room/Suite (31)
Hotel & Grounds (23)
Bathroom (12)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Pinnacle Hotel

Address: 270 Jalan Besar #01-01/02 | Little India, Singapore 209019, Singapore (Formerly Cultural Hotel)
Location: Singapore > Singapore
Price Range: $72 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pinnacle Hotel 3*
Number of rooms: 126
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Also Known As:
Cityhub Hotel Singapore
Pinnacle Hotel Singapore
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