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Citadines Mount Sophia Singapore

Certificate of Excellence
8 Wilkie Road | #01-26 Wilkie Edge, Singapore 228095, Singapore
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1 room 1 adult
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Citadines Mount Sophia Singapore
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101 Reviews from our TripAdvisor Community

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Pune, India
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I stayed here from 6th jan to 23rd jan 2016, the hotel rooms are quite spacy difficult to find such big rooms in singapore, the rate is type of okay not high or not very low, the breakfast is quite limited and not what is expected from a big hotel (not available on saturday and sunday) quite difficult for visitors... More 

Helpful?
Thank AlokLucknow
Cynthia L, Guest Relations Manager at Citadines Mount Sophia Singapore, responded to this review

Dear AlokLucknow, Greetings from the team at Citadines Mount Sophia Singapore! We deeply regret to note you did not fully enjoy your stay at our serviced residence and we sincerely apologise for the shortfalls in our service. Please be assured we shall be sharing your valuable feedback with the relevant departments and review our processes in our bid to improve... More 

Ahmedabad, India
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed January 4, 2016

i stayed here from 27th dec to 01st of jan for 5 nights , i was in 1br , rooms were fantastic , ambience is very eye catchy , amenities are awesome , but there breakfast is very low , dont know what to say about that , very very limited , & also a big big big problems for... More 

Helpful?
Thank dkshah
Cynthia L, Guest Relations Manager at Citadines Mount Sophia Singapore, responded to this review

Dear dkshah, Greetings! The team at Citadines Mount Sophia Singapore sincerely thanks you for choosing our serviced residence as your choice lodging for your recent family holiday in Singapore and all of us are delighted you had a great stay with us. We are heartened to note you liked the homey yet modern ambience of our fully-equipped 1-bedroom apartment and... More 

Singapore, Singapore
Level Contributor
84 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed December 25, 2015

Another moment of truth. Rceived warm welcome from Dwe and May when checking in. All my requests were met which checking in was smooth and quick too. The good feelings were further enhanced by the great team of staff from security to Management during my stay. Specifically mentioned and applauded staff who were friendly, accommodating.and served with passion and smiles... More 

Helpful?
Thank brnrd_h
Cynthia L, Guest Relations Manager at Citadines Mount Sophia Singapore, responded to this review

Dear brnrd_h, Greetings from the team at Citadines Mount Sophia! We are delighted you had another memorable and enjoyable stay with us at our serviced residence. We are truly happy you enjoyed spending time at our gym and Residents’ Lounge, and found time to have a relaxing foot reflexology and back/neck massage at the Health Center located in the adjoining... More 

Singapore
Level Contributor
12 reviews
3 hotel reviews
5 of 5 stars Reviewed November 27, 2015

We stayed in Citadines Mount Sophia when we moved from India to Singapore. this place is convenient to Indian centres like Little India and stones throw away from CBD. Citadines offers best apartment lifestyle with great service, we stayed here for a month and it was very memorable for all of us. Many pubs are nearby that offers excellent night... More 

Helpful?
Thank DesiMover
Cynthia L, Manager at Citadines Mount Sophia Singapore, responded to this review

Dear DesiMover, Greetings from the team at Citadines Mount Sophia Singapore! We are delighted your family and you had a memorable stay at our serviced residence and you considered Citadines Mount Sophia Singapore as home for your initial move to our friendly shores. You simply cannot imagine how huge and heartwarming your compliment is as it shows we have successfully... More 

Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 2, 2015

Stayed for a week in October. Good: Priced better than the Orchard road rip-offs, professional set up with most amenities in place. Quite close to Little India, and hence easy shopping options for Indians. Courteous and friendly staff, reasonable views from the rooms. Bad: Is about 600 - 800 mts walk from 2-3 MRTs. Room interiors slightly tired. Ugly: Breakfast... More 

Helpful?
Thank Crystal A
Cynthia L, Manager at Citadines Mount Sophia Singapore, responded to this review

Dear Crystal A, Greetings from your friendly team at Citadines Mount Sophia Singapore! We are heartened to note you had a comfortable and enjoyable stay at our serviced residence and have found your recent stay with us a good value. All of us are truly appreciative and inspired by your lovely compliment for our customer-centric and friendly service as it... More 

Mumbai (Bombay), India
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 2, 2015

Stayed for a period of 2 months- - They arrange for your Airport pickup, not drop though. - Staff extremely courteous and helpful. They operate on European hostels concept, guiding you to the best places to eat, drink, take guided tours and sight see. - Rooms are amazing, though they don't give you a hoity-toity luxurious 7 star feel. You... More 

Helpful?
Thank Nupur_14
Cynthia L, Manager at Citadines Mount Sophia Singapore, responded to this review

Dear Nupur_14, Greetings from the team at Citadines Mount Sophia Singapore! Thank you for taking time to write such a heartwarming and detailed review on your recent stay experience at our serviced residence on Tripadvisor. We are delighted you had a great stay with us and enjoyed most aspects of your 2-months’ stay at our serviced residence. We are heartened... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 13, 2015

I am staying in Singapore for 4 months on business. When I initially arrived, I stayed in a succession of high end hotels (perks of my job), but I could never settle for one reason or another. After 4 weeks, I came to stay at the Citadines, and have not considered moving since. For long term stayers (+3 weeks) Apartment... More 

Helpful?
1 Thank Michael K
Cynthia L, Manager at Citadines Mount Sophia Singapore, responded to this review

Dear Michael K, Greetings! The team at Citadines Mount Sophia Singapore is delighted you are enjoying your stay at our serviced residence and you have described your stay here to be the ideal home away from home. You simply cannot imagine how much we appreciate this huge compliment as nothing rewards and inspires us more than knowing our residents are... More 

NEW DELHI
Level Contributor
135 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed September 26, 2015

We were to stay here for 16 days as my wife was on an official trip. We were very happy with the location of this place. There were many good points like very nice cleanliness, quick service, very helpful staff, good breakfast. They serve Indian breakfast on Tuesdays. Also, they provide good facilities for babies. Only improvement areas for them... More 

Helpful?
Thank RAHULKANDOI
Cynthia L, Manager at Citadines Mount Sophia Singapore, responded to this review

Dear RAHULKANDOI, Greetings! The team at Citadines Mount Sophia Singapore is delighted your family and you had a great stay at our serviced residence and we are indeed heartened to note you have been very happy with our team’s service. We are truly humbled and grateful for all the positive feedback you have kindly shared on your recent experience at... More 

Chennai (Madras), India
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed September 14, 2015

We got a two bedroom suite and was surprised by the size of one of the bedrooms. It was tiny and just enough to fit a narrow bed and walk-in. The location of this place in Singapore is too good, close proximity to shopping centres. The wifi connection was good. There is no breakfast during the weekends which makes it... More 

Helpful?
Thank Vinod Kumaar R
Cynthia L, Manager at Citadines Mount Sophia Singapore, responded to this review

Dear Vinod Kumaar R, Greetings from the team at Citadines Mount Sophia Singapore! We deeply regret you were surprised with the size of our 2nd bedroom in our 2-bedroom apartment and we sincerely apologise if this had detracted you from an overall enjoyable stay with us. Kindly allow us to clarify our 2-bedroom apartments feature a Queen-size bed in the... More 

Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed September 8, 2015

We drove down to Singapore from KL for a few days last month. As my father was coming with us I decided to look at service apartments instead of hotels as price of 2 rooms added very costly when selecting a hotel that was at least 3and half - 4 star rating. As usual turning to Tripadvisor I found the... More 

Helpful?
Thank chooihoong
Cynthia L, Manager at Citadines Mount Sophia Singapore, responded to this review

Dear chooihoong, Greetings from the team at Citadines Mount Sophia Singapore! Thank you for taking time to share your recent stay experience at our serviced residence on Tripadvisor. All of us are delighted your father and you had a comfortable and enjoyable stay with us in our fully-equipped and spacious apartment. We are truly appreciative of your lovely feedback on... More 

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