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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
We stayed at the Parkroyal Serviced Apartments for our family holiday in Singapore. Located close to Kampong Glam and handy for Bugis, Suntec City and the Nicoll Highway MRT it is great value for a family holiday.
By Singapore standards the rooms are spacious. Our...More
Thank Andrew U
Response from GRM_PRSS, Guest Relations Manager at PARKROYAL Serviced Suites SingaporeResponded 3 days ago
Dear Andrew U,
Thank you for staying with us while on holiday in Singapore. We're very happy to hear that you had an amazing experience and comfortable stay with us.
Given another opportunity, our associates will guide you an alternative way to arrive to the...More
I stayed here for 3 weeks, as it is very close to my Singapore office in the Concourse building. I normally stay at the ParkRoyal hotel, but for an extended stay, I wanted a kitchen and laundry facilities and this apartment was ideal for that....More
Thank em_be53
Response from AGRM_PRSS, Guest Relations Manager at PARKROYAL Serviced Suites SingaporeResponded December 14, 2017
Dear em_be53,
Thank you for sharing your experience during your recent stay with us. It is heartening to know that you enjoyed all aspects of the Serviced Suites that has to offer. From the location, access to public transportation, close to shopping belts and the...More
I can’t recommend these apartments enough. The service is fantastic, the apartment is so clean and modern and the view is fantastic. We stayed in a Deluxe family apartment, couldn’t ask for better. Gym and pool are brilliant, everyone is so helpful and attentive. Brilliant!More
1 Thank Kerry K
Response from GRM_PRSS, Guest Relations Manager at PARKROYAL Serviced Suites SingaporeResponded 1 week ago
Dear Kerry K,
We are indeed thrilled to learn that you had an enjoyable stay with us. This gives us a sense of achievement knowing our guest are well taken care of. The team at PARKROYAL is determine to do our best.
It is great...More
Everyone at the Service Suite front desk was very friendly and helpful which made my stay comfortable. Keep up the good work, ladies. The suite has a good size kitchen and washing machine which are big pluses for long stay. I also liked the pool...More
Review collected in partnership with Pan Pacific Hotels Group
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank allansoh
Response from GRM_PRSS, Guest Relations Manager at PARKROYAL Serviced Suites SingaporeResponded 1 week ago
Dear Mr Allan Soh,
Thank you for taking some time to send us your comments. It was a pleasure having you.
We certainly appreciate your feedback and will improve on our shortcomings and level of service to our guest.
Great to know that you enjoyed...More
Good hotel Location. Clean and comfortable beds.
very helpful staff.
the rooms are bit small. you barely can walk around the beds.
getting a normal taxi is difficult sometimes.
the price is above average.More
Thank Adil A
Response from GRM_PRSS, Guest Relations Manager at PARKROYAL Serviced Suites SingaporeResponded February 27, 2018
Dear Adil A,
It is always encouraging to read what our guests have to say about our hotel and services.
Great to know you enjoyed the hospitality rendered. Do approach our reception should you need help for any
transportation booking the next time around. Our...More
Response from GRM_PRSS | Property representative |
Dear Amayasmum,
Greetings from PARKROYAL Serviced Suites.
Our 1 Bedroom Deluxe Suites has a maximum occupancy of 2 Adults. One child under 6 years old stays free of charge when using existing beds.
For your reservation, I... More
Dear Amayasmum,
Greetings from PARKROYAL Serviced Suites.
Our 1 Bedroom Deluxe Suites has a maximum occupancy of 2 Adults. One child under 6 years old stays free of charge when using existing beds.
For your reservation, I would recommend our 1 Bedroom Premium Suites. This room category comes with another single bed in a dayroom and allows more space for added occupancy.
Looking forward to Welcome you and your family soon.
Best regards,
Nur Aishah
Response from GRM_PRSS | Property representative |
Dear MA1987,
Thank you for the enquiry. If you’re looking for complimentary breakfast, you might wish to book either the “Bed & Breakfast” or the “Family Vacation Package”. Alternatively, you can utilise the kitchenette in... More
Dear MA1987,
Thank you for the enquiry. If you’re looking for complimentary breakfast, you might wish to book either the “Bed & Breakfast” or the “Family Vacation Package”. Alternatively, you can utilise the kitchenette in your room to prepare your own breakfast at your convenience. We look forward to welcoming you soon!
Warm Regards,
PARKROYAL Serviced Suites Singapore
