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Pan Pacific Serviced Suites Orchard Singapore

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96 Somerset Road, Singapore 238163, Singapore
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151 Reviews from our TripAdvisor Community

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Showing 131: English reviews
Singapore
1 review
5 of 5 stars Reviewed 6 days ago NEW

This Serviced Suites is located in the heart of Orchard Road, just steps away to good food, good shopping, and excellent watering holes. It has all the facilities of a prestigious hotel in Orchard Road, but yet does not feel overly crowded with too many non-staying guests walking around the vicinity. This is definitely a place to stay for people... More 

Review collected in partnership with Pan Pacific Hotels Group

Helpful?
Thank eileensimh
Singapore, Singapore
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 6, 2016

Our stay was fantastic! Can't be closer to MRT, shops and restaurants. The attention to detail is very high and everyone is very friendly and effective. It is a good option for both a short or long stay.

Review collected in partnership with Pan Pacific Hotels Group

Helpful?
1 Thank Phileas_F_6
WinstonMLim, Guest Relations Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Phileas_F_6, We are happy to know that you have enjoyed your stay experience with us. We are also thankful for your recognition of our staff. Aside from our location, the generous sizes of our various suites as well as the amenities that comes with it is truly a good choice for both short and long term residents. Again, thank... More 

Bengaluru (Bangalore), India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 1, 2016 via mobile

What a view they have. Our room faced the Singapore Flyer and the sea. Well appointed rooms, which had 2 rooms and a living room with the state of the art interiors. All rooms had TV and the kitchen was big for our needs. You could add a microwave oven to the kitchen, else we had all the kitchenware we... More 

Helpful?
Thank swetapatra
WinstonMLim, Guest Relations Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Swetapatra, Thank you for your compliments. Given the description, we believe that your feedback is meant for our other sister property - Pan Pacific Serviced Suites Beach Road. We will be sure to pass your compliments to the team there. Here at Pan Pacific Serviced Suites Orchard, we are conveniently located in Somerset Road/Orchard Road. It is truly convenient... More 

Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed May 31, 2016

We stayed at PPSS Orchard for 7 days in the last week of May. We had booked a 1 bedroom executive suite for this period. We were a couple along with a 3 year old kid. The unique selling point of the property is it's location. It is extremely well located in the heart of town, only a short two... More 

Helpful?
Thank SauhardSaran
WinstonMLim, Guest Relations Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear SauhardSaran, Thank you very much for sharing your stay experience. We are delighted that our location, services and fully-equipped Suites have impressed you so much! We are happy to learn that you have enjoyed your stay with us and at the same time, glad to hear that we have met most of your expectations in our product, service and... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 23, 2016 via mobile

Highly recommended due to its cleanliness... Stayed there for 10 days and it's worth it...The staffs were very efficient and polite! They also have good food. Very competitive! Me and my fiancé will see you again definitely!! Thank you PanPacSG! Keep it up! 👍🏻👍🏻👍🏻

Helpful?
Thank Mark Anthony U
WinstonMLim, Guest Relations Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Mark Anthony U, Thank you very much for sharing your feedback and recommendation! We also thank you for recognizing our staff. Receiving such positive feedback from our guests inspires us to further improve our commitment to delivering good service. We all look forward to seeing you and your fiance soon. More 

Level Contributor
1 review
5 of 5 stars Reviewed April 2, 2016 via mobile

Very equipped suites.... Nice place to stay because near all of the shops. Easy to access with all the things you needed. Rooms are excellent and quiet. Inside have free WiFi, tv in every bedrooms, washing machine, dryer even iron which very necessary to me. Nice pool at second floor and free breakfast buffet.

Helpful?
Thank Melanie M
WinstonMLim, Guest Relations Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Melanie M, Thank you very much for your positive feedback! We are happy to have met your expectations in our product, services and quality standards. In addition, we also take pride of our location which is to our residents' advantage. Once again, thank you for making us one of your preferred accommodation choices and we look forward to welcoming... More 

Newcastle, Australia
Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed March 27, 2016 via mobile

We stayed here for 8 nights and found the room was well equipped and laid out, as you would expect this catered well for a longer stay (would work fine for a short stay as well). The pool was great for doing laps, as well a distinct areas for sitting and toddler play. The gym was equipped to a high... More 

Helpful?
Thank Peter W
WinstonMLim, Guest Relations Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Peter W, We are delighted to learn that you have enjoyed your stay with us. At the same time, we are happy to have met your expectations in our service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We hope to welcome you again on your... More 

Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 7, 2016

We stayed at Pan Pacific Serviced Suites for 3 weeks and to summarise our stay- it was amazing. The apartment was good with the right amenities and the service was excellent as well. Another great thing is that its location is perfect. Right above Somerset MRT with Orchard Road at its doorstep. Definitely recommended!

Helpful?
Thank ASMelbourne
WinstonMLim, Guest Relations Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear ASMelbourne, We are very delighted to know that you have enjoyed your stay with us. We are happy to have met your expectations. Your compliments inspire us to continually provide and improve the level of service that our guests have come to expect. We look forward to having you stay with us again! More 

Jakarta, Indonesia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed February 21, 2016 via mobile

Minimalist, beautiful and well-appointed one-bedroom Executive Suite. Wished there was a full-length mirror though. Its absence was kind of baffling as there was ample space for it in the 64-m2 suite. Love, love, love the bed. The hard mattress was extremely comfortable. Never once did I wake up with pain in my lower back. However, I can see that others... More 

Helpful?
1 Thank Saint-Emilion-Wine
WinstonMLim, Guest Relations Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Saint-Emilion-Wine, Greetings from Pan Pacific Serviced Suites Orchard, Singapore! We sincerely thank you for taking the time to share your stay experience with us on Tripadvisor. We are heartened to note that you have been impressed with our well-appointed and spacious Suites and our strategic location. Thank you for your valuable feedback and rest assure that we have taken... More 

Sydney, Australia
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed January 25, 2016

My stay at the Pan Pacific was excellent the hotel facilities were well appointed and you are central to all that is needed. Somerset rail and bus stations are across the road, restaurants are plenty and try going underground at the Orchard Plaza for a fantastic eating experience. The rooms are not rooms as such but sizable apartments with in... More 

Helpful?
2 Thank Hankmacartney
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Hankmacartney Thank you for your detail writeup especially of the location and its amenities. Our property is located at the heart of Singapore and in Orchard Road with convenient access to transportation network and of course shopping and eateries all within very short walking distance. We are adjoining to the 313Somerset mall and from here connect to the Orchard... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Orchard Road

Neighborhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centers. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Restaurant
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Bedrock Bar and Grill
Bedrock Bar and Grill
Cuisines: American, Steakhouse
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
An urban sanctuary in the heart of Orchard Road, Pan Pacific Serviced Suites Singapore offers 126 suites and penthouses of unsurpassed luxury that comes either with a view of the uptown Orchard Road or the lush greenery of Somerset Road. Dressed in contemporary design and colours, all of the units comprising executive and premium suites, 1-bedroom and 2-bedroom suites and penthouses, come with spacious bathroom, a well equipped kitchen and Loewe LCD TV and Bose audio System.Conveniently located above Somerset MRT station, right in the heart of Singapore’s biggest shopping district, Pan Pacific Serviced Suites Singapore is the perfect haven for extended stay travellers to refresh and recharge. It is adjacent to the malls of Somerset313, Orchard Central and a stone throw away from TripleOne Somerset and Paragon/Mount Elizabeth Medical Centre. This prime location means that residents of Pan Pacific are never far from the action, whether they want to work, play, eat, recuperate or take in a few local sights. ... more   less 

Additional Information about Pan Pacific Serviced Suites Orchard Singapore

Address: 96 Somerset Road, Singapore 238163, Singapore
Location: Singapore > Singapore > Orchard Road
Price Range: $226 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pan Pacific Serviced Suites Orchard Singapore 5*
Number of rooms: 126
Reservation Options:
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Also Known As:
Pan Pacific Serviced Suites, Singapore Hotel Singapore
Pan Pacific Serviced Suites Orchard Singapore
Hotel Style:
#17 Spa Hotel in Singapore
#20 Business Hotel in Singapore
#31 Luxury Hotel in Singapore
#34 Family Hotel in Singapore
#70 Romantic Hotel in Singapore
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