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Pan Pacific Serviced Suites Orchard Singapore

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Pan Pacific Serviced Suites Orchard Singapore
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156 Reviews from our TripAdvisor Community

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Showing 136: English reviews
Jakarta, Indonesia
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This our second stay at this place. We stayed at 2 Bedroom Penthouse on the top floor. The unit is presented with modern ambience with hard wood floor, very spacious with 2 bed rooms, 3 bath rooms, dining, living area with big flat TV, huge working desk, kitchen area completed with stove, oven, washer and dryer. The service is excellent.... More 

Helpful?
2 Thank bimahs
Singapore
2 reviews
2 of 5 stars Reviewed 6 days ago NEW

Badly maintained room (faulty thermostat, faulty Cable TV set-up box changed multiple times, faulty cordless phone) with little privacy (right outside the window is a common area with 2 chairs for other guests to sit and smoke) leaving me with little choice but to keep my curtains down all the time or be prepared to have guests and hotel personnel... More 

Review collected in partnership with Pan Pacific Hotels Group

Helpful?
Thank Siewchoi
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Love this serviced apartment so much that I came back the second time round. When I entered the one-bedroom executive suite, that familiar sound of classical music playing in the background greeted me. I knew I was home. With Orchard Road, the infamous shopping district in Singapore, at your doorstep and its strategic location right by Somerset MRT station/bus stop... More 

Helpful?
Thank Raphaela X
Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 4, 2016

Staff are very friendly and lovely. Also, they do not restrict family/friends visit. You can make yourself a home and host your friends/family without being told not to or limiting the number of people to visit you. I have made several deliveries to Pan Pacific services Suites. All mail items delivered safely to the room. They have great facilities that... More 

Review collected in partnership with Pan Pacific Hotels Group

Helpful?
1 Thank 528ling
WinstonMLim, Guest Relations Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear 528ling, Thank you for your compliments about our serviced residence during your recent stay. At the same time, we are happy to hear that you have enjoyed your stay with us. It is always encouraging for us to learn that our valuable residents are satisfied with our product and services. We hope you will stay with us again! More 

Taipei, Taiwan
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 28, 2016

Super convenient location at the busy center of Orchard Boulevard. It is surrounded by restaurants and within 5 minutes to the subway station. Wonderful knowledgeable friendly staffs. I highly recommend.

Review collected in partnership with Pan Pacific Hotels Group

Helpful?
2 Thank Marytrip3123
WinstonMLim, Guest Relations Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Marytrip3123, Thank you for taking the time to write this review. We appreciate your review and the compliments about our service and location. We hope to welcome you again soon! More 

Singapore
1 review
5 of 5 stars Reviewed July 18, 2016

This Serviced Suites is located in the heart of Orchard Road, just steps away to good food, good shopping, and excellent watering holes. It has all the facilities of a prestigious hotel in Orchard Road, but yet does not feel overly crowded with too many non-staying guests walking around the vicinity. This is definitely a place to stay for people... More 

Review collected in partnership with Pan Pacific Hotels Group

Helpful?
Thank eileensimh
WinstonMLim, Guest Relations Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear eileensimh, Thank you very much for your wonderful feedback! We are happy to know that you have enjoyed the conveniences of our facilities and location as well as its exclusivity. We look forward to seeing you soon! More 

Singapore, Singapore
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 6, 2016

Our stay was fantastic! Can't be closer to MRT, shops and restaurants. The attention to detail is very high and everyone is very friendly and effective. It is a good option for both a short or long stay.

Review collected in partnership with Pan Pacific Hotels Group

Helpful?
1 Thank Phileas_F_6
WinstonMLim, Guest Relations Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Phileas_F_6, We are happy to know that you have enjoyed your stay experience with us. We are also thankful for your recognition of our staff. Aside from our location, the generous sizes of our various suites as well as the amenities that comes with it is truly a good choice for both short and long term residents. Again, thank... More 

Bengaluru (Bangalore), India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 1, 2016 via mobile

What a view they have. Our room faced the Singapore Flyer and the sea. Well appointed rooms, which had 2 rooms and a living room with the state of the art interiors. All rooms had TV and the kitchen was big for our needs. You could add a microwave oven to the kitchen, else we had all the kitchenware we... More 

Helpful?
Thank swetapatra
WinstonMLim, Guest Relations Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Swetapatra, Thank you for your compliments. Given the description, we believe that your feedback is meant for our other sister property - Pan Pacific Serviced Suites Beach Road. We will be sure to pass your compliments to the team there. Here at Pan Pacific Serviced Suites Orchard, we are conveniently located in Somerset Road/Orchard Road. It is truly convenient... More 

Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed May 31, 2016

We stayed at PPSS Orchard for 7 days in the last week of May. We had booked a 1 bedroom executive suite for this period. We were a couple along with a 3 year old kid. The unique selling point of the property is it's location. It is extremely well located in the heart of town, only a short two... More 

Helpful?
Thank SauhardSaran
WinstonMLim, Guest Relations Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear SauhardSaran, Thank you very much for sharing your stay experience. We are delighted that our location, services and fully-equipped Suites have impressed you so much! We are happy to learn that you have enjoyed your stay with us and at the same time, glad to hear that we have met most of your expectations in our product, service and... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 23, 2016 via mobile

Highly recommended due to its cleanliness... Stayed there for 10 days and it's worth it...The staffs were very efficient and polite! They also have good food. Very competitive! Me and my fiancé will see you again definitely!! Thank you PanPacSG! Keep it up! 👍🏻👍🏻👍🏻

Helpful?
Thank Mark Anthony U
WinstonMLim, Guest Relations Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Mark Anthony U, Thank you very much for sharing your feedback and recommendation! We also thank you for recognizing our staff. Receiving such positive feedback from our guests inspires us to further improve our commitment to delivering good service. We all look forward to seeing you and your fiance soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Orchard Road

Neighborhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centers. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Restaurant
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Bedrock Bar and Grill
Bedrock Bar and Grill
Cuisines: American, Steakhouse, Wine Bar
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
An urban sanctuary in the heart of Orchard Road, Pan Pacific Serviced Suites Singapore offers 126 suites and penthouses of unsurpassed luxury that comes either with a view of the uptown Orchard Road or the lush greenery of Somerset Road. Dressed in contemporary design and colours, all of the units comprising executive and premium suites, 1-bedroom and 2-bedroom suites and penthouses, come with spacious bathroom, a well equipped kitchen and Loewe LCD TV and Bose audio System.Conveniently located above Somerset MRT station, right in the heart of Singapore’s biggest shopping district, Pan Pacific Serviced Suites Singapore is the perfect haven for extended stay travellers to refresh and recharge. It is adjacent to the malls of Somerset313, Orchard Central and a stone throw away from TripleOne Somerset and Paragon/Mount Elizabeth Medical Centre. This prime location means that residents of Pan Pacific are never far from the action, whether they want to work, play, eat, recuperate or take in a few local sights. ... more   less 

Additional Information about Pan Pacific Serviced Suites Orchard Singapore

Address: 96 Somerset Road, Singapore 238163, Singapore
Location: Singapore > Singapore > Orchard Road
Price Range: $213 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pan Pacific Serviced Suites Orchard Singapore 5*
Number of rooms: 126
Reservation Options:
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Also Known As:
Pan Pacific Serviced Suites, Singapore Hotel Singapore
Pan Pacific Serviced Suites Orchard Singapore
Hotel Style:
#20 Business Hotel in Singapore
#34 Family Hotel in Singapore
#35 Spa Hotel in Singapore
#70 Romantic Hotel in Singapore
#89 Luxury Hotel in Singapore
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