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Fragrance Hotel - Imperial

28 Penhas Road, Singapore 208187, Singapore
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Fragrance Hotel - Imperial
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300 Reviews from our TripAdvisor Community

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India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Hotel fragrance imperial was very good.Deluxe Rooms are well furnished,very neat and clean.hotel service are very good.hotel staff are very friendly and supportive and also very helpful.specailly there is a staff at front desk name is HASSIM,he's very Friendly with us and also very supportive

Helpful?
2 Thank Sadhana K
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

Been here and just 1 night and i am actually surprised because, whatever the reviews were written here, i knew my stay isn't gonna be a good one. But fortunately, when i stepped into the room it was nice and clean. Aircon was cold and working. Very convenient. But, the toilet has this urine smell that could not seem to... More 

Helpful?
1 Thank Fathin N
GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - Imperial, responded to this review

Thank you for your recent hotel stay! Concerning the bathroom smell, I believed it is coming from the sewer drain hole and could be caused by a venting problem. I managed to retrieve your room reservation records and had already feedback this issue to my hotel operations so that they can conduct a check and rectify it. More 

Adelaide, Australia
1 review
4 of 5 stars Reviewed January 2, 2016

Went to singapore to see dentist at Suntec City Mall, Apparently this hotel is just 15 minutes walk to the Shopping Mall when I came at the hotel I was very tired and exhausted, I was informed that the check-in will be at 3:00 pm, so I just sat at the lobby and waited, but at 12:00 I was approached... More 

Helpful?
Thank raelene_b64
Level Contributor
3 reviews
4 of 5 stars Reviewed January 1, 2016 via mobile

Spent four Christmas days in Singapore at Fragrance Imperial. It's my third visit to this city and our second stay in this hotel. Conveniently located near MRT lavender station (5mins walk) with newer malls nearby( Where TIm Ho Wan Resto is found, best dimsum HK Resto) and groceries where you'll find food/needs for our short stay. Would like to commend... More 

Helpful?
Thank Joseph Aldric G
Adelaide, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 30, 2015

Great location, Next to convenience store , Walking distance to Restaurants, and just 15 minutes walk to Suntec city mall. Breakfast was nice, and this hotel was affordable for me, staff were very friendly. Limited internet access like computer at lobby can be used for maximum 30 minutes Overall,it was nice place to stay.

Helpful?
1 Thank Raelene_64
Thiruvananthapuram (Trivandrum), India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 14, 2015

I choose this hotel seeing the review in trip advisor.... Hotel room was so conjusted... 2 people can adjust ... No walk around space.... Breakfast offers only very little combos of English Breakfast ... No other option Resturant is open only till 3 PM STAFFS are very helpful and supportive. Good place and accessible to anywhere in Singapore eaisly....

Helpful?
1 Thank RahulMohanLal
Abu Dhabi, United Arab Emirates
1 review
4 of 5 stars Reviewed December 10, 2015 via mobile

very nice, affordable and clean place to stay! staffs are accomodating and always with a smile especially benny and wani!! this hotel is accessible to mrt station, food courts and buses! would really like to come to this hotel! 👍👍😄😄🇨🇳🇨🇳

Helpful?
Thank gumjen621
Kolkata (Calcutta), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 21, 2015

Benny, Nabila, uncle Choo, and the two pretty ladies in the breakfast room very very helpful, loving, and caring. The rooms aren't big but is cosy. The pool on the rooftop is small but cozy. In summary, it is a nice, cosy budget hotel with warm and helpful people.

Helpful?
1 Thank Sulakshana C
Kuala Lumpur, Malaysia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 21, 2015

I had written a review on this few months back , the management had contacted and assured me service had been improved. I went back on the house and found the staff of restaurant had been trained well and friendly. Did not regret going back. Thank you for taking the issues seriously.

Helpful?
1 Thank Subasun
GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - Imperial, responded to this review

Thank for returning to stay with us! I had conveyed your appreciation to the management of Good News Café. They were glad to hear that their service recovery efforts had paid off and you had been satisfied with your stay. More 

Coomera, Australia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed November 19, 2015

Stayed here for a stopover in Singapore, very helpful staff, great spot for a stop over as it is handy to the Airport VIA the MRT, some of the reviews are a bit harsh. Sure I wouldn't stay here for a week, on our last trips we stayed at Oasia and Royal Plaza on Scotts but these are $250 plus... More 

Helpful?
Thank TMH65
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