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Fragrance Hotel - Imperial

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Fragrance Hotel - Imperial
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331 Reviews from our TripAdvisor Community

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Showing 255: English reviews
Reviewed 2 weeks ago

We arrived at around 1:30am and the reception automatically recognised us. We were given a spacious room with a window as requested. The water was replenished daily and the room was cleaned everyday. The staff were very friendly and accommodating. Overall the hotel was clean. There's a pool but we weren't able to check it out. Very near the mrt...

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Helpful?
Thank Liza E
Kuala Lumpur, Malaysia
Reviewed 4 weeks ago via mobile

I selected this hotel as I wished to visit our friends and relatives in Singapore. The Rooms are Clean and has shower with hot water, TV and Channel is good, Clean rooms but not that large, my room 408 will not be able to fit any extra bed and without window .Fridge and Water Boiler available. Breakfast is not included...

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Helpful?
Thank SAMSARUJEE
Colombo, Sri Lanka
Reviewed November 28, 2016

We had a very pleasant experience during my stay at Fragrance Imperial Hotel (Room 213) for 7 nights. We arrived at the hotel earlier than expected but the reception staff were kind enough to let us check in early. The hotel was in a perfect location and is 10 mins walking distance from Lavender MRT station (Green Line). There were...

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Helpful?
Thank Chaminda V
Ramgarh, India
Reviewed October 20, 2016

I have been here on 13th Oct 16 , hotelier was very rude , We arrived at 0730 am the hotel was fully empty still they dint gave us the rooms. they gave us rooms at 1500 hrs, the breakfast was terrible.

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5Thank ramgarh6
GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - Imperial, responded to this review

Dear Ramgarh6, I would like to clarify that the hotel check in time is 1500hrs. Complimentary early check in can be granted to the guests from 1300hrs, subject to the hotel's availability. In the event the room is unavailable, guests are welcome to use the hotel's complimentary luggage storage service and return later for their check in. While some hotels...

Perth, Australia
Reviewed September 13, 2016 via mobile

Stayed with my 5-7 year olds Good sized room Good breakfast in lobby 7/11 next door Mrt 5 mins away Food court by mrt Good hotel, great location,excellent staff we would definitely stay at this hotel again

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1Thank skipdemruby
Philippines
Reviewed September 4, 2016

Info: Travelled family of 5 no kids, 1 senior citizen. Booked 1 double bed, 1 triple room for 3 nights. Pros: Clean hotel. Comes with breakfast. Friendly receptionists. Has 7-11. Easy for taxis and uber drivers to locate. Room is decent. With hot shower, tv, free water, coffee and tea, with small fridge, dresser, hair dryer, phone, body wash/shampoo, toothpaste...

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2Thank mpmadz
Cabuyao, Philippines
Reviewed August 26, 2016

Nice Hotel with a very accomodating staffs, clean and makeup rooms everyday. Except that hot water seems low from 7-9a.m or not functioning well, but overall its nice staying in this hotel, definitely I will comeback here

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Thank macoyto
Colombo, Sri Lanka
Reviewed August 26, 2016

We didn’t have a good experience staying at this hotel except for the fact that the hotel was closer to Lavender MRT station. You’d never get a bill for the money you pay extra for any service they provide. If you extend your stay, you're doomed! They screw about $79 (Singapore Dollars) for you to stay till 6pm on that...

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2Thank tharanjey
GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - Imperial, responded to this review

Dear Tharanjey, I had completed my investigations with the staff who had attended to you concerning your late check out request. You had expressed your intentions to depart the hotel at 1800hrs and as such, the duty Front Desk Staff had recommended you a late departure package for stay till 1800hrs at SGD79 nett. You had accepted the offer before...

Manila, Philippines
Reviewed August 23, 2016

Staff at Fragrance Imperial Hotel were very courteous and accommodating with our request during our stay sometime in July, 2016. During our stay, when we need to go places, they went out of their way to get in touch with people who can help us in going places.

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Thank Mimimorada
Reviewed August 19, 2016 via mobile

We didnt have a good experience except for the staff who treated us very well and the location near Lavender Train Station. The rest was no good. We booked a Double Superior room with one king bed and we found a small room with two separate beds. The air conditioning was poor and the beds were not comfortable. The only...

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Helpful?
Thank Alfredo L
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Multilingual Staff
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service

Additional Information about Fragrance Hotel - Imperial

Address: 28 Penhas Road, Singapore 208187, Singapore
Location: Singapore > Singapore
Price Range: $65 - $97 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Fragrance Hotel - Imperial 3.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Fragrance Hotel - Imperial Singapore
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Questions & Answers

Here's what travelers have asked, with answers from Fragrance Hotel - Imperial staff and other travelers.
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Questions? Get answers from Fragrance Hotel - Imperial staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We stayed at Room 213. This room has windows.”
 of 5 bubbles Chaminda_Vitharana, Nov 28, 2016 | Read review
“Rooms in the third floor”
 of 5 bubbles macoyto, Aug 26, 2016 | Read review
“Get a Room With Windows”
 of 5 bubbles 230himeshd, Aug 14, 2016 | Read review
“Stay elsewhere”
  • Small hard bed with peeling paint on the wall above
  • Peeling paint in the bedroom
  • Peeling paint in the bedroom
  • Cracked tiles and dirty grout in the bathroom
  • Old and rusty fridge
 of 5 bubbles ToleTravellers, Aug 13, 2016 | Read review
“Room on the corner was very quiet but comfort.”
 of 5 bubbles 995kuntow, Mar 18, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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