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Fragrance Hotel - Imperial

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Fragrance Hotel - Imperial
Fragrance Hotel - Imperial
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328 Reviews from our TripAdvisor Community

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Showing 254: English reviews
Perth, Australia
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed with my 5-7 year olds Good sized room Good breakfast in lobby 7/11 next door Mrt 5 mins away Food court by mrt Good hotel, great location,excellent staff we would definitely stay at this hotel again

Helpful?
Thank skipdemruby
Philippines
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago

Info: Travelled family of 5 no kids, 1 senior citizen. Booked 1 double bed, 1 triple room for 3 nights. Pros: Clean hotel. Comes with breakfast. Friendly receptionists. Has 7-11. Easy for taxis and uber drivers to locate. Room is decent. With hot shower, tv, free water, coffee and tea, with small fridge, dresser, hair dryer, phone, body wash/shampoo, toothpaste... More 

Helpful?
Thank mpmadz
Cabuyao, Philippines
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Nice Hotel with a very accomodating staffs, clean and makeup rooms everyday. Except that hot water seems low from 7-9a.m or not functioning well, but overall its nice staying in this hotel, definitely I will comeback here

Helpful?
Thank macoyto
Colombo, Sri Lanka
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

We didn’t have a good experience staying at this hotel except for the fact that the hotel was closer to Lavender MRT station. You’d never get a bill for the money you pay extra for any service they provide. If you extend your stay, you're doomed! They screw about $79 (Singapore Dollars) for you to stay till 6pm on that... More 

Helpful?
1 Thank tharanjey
GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - Imperial, responded to this review

Dear Tharanjey, I had completed my investigations with the staff who had attended to you concerning your late check out request. You had expressed your intentions to depart the hotel at 1800hrs and as such, the duty Front Desk Staff had recommended you a late departure package for stay till 1800hrs at SGD79 nett. You had accepted the offer before... More 

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Manila, Philippines
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 23, 2016

Staff at Fragrance Imperial Hotel were very courteous and accommodating with our request during our stay sometime in July, 2016. During our stay, when we need to go places, they went out of their way to get in touch with people who can help us in going places.

Helpful?
Thank Mimimorada
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 19, 2016 via mobile

We didnt have a good experience except for the staff who treated us very well and the location near Lavender Train Station. The rest was no good. We booked a Double Superior room with one king bed and we found a small room with two separate beds. The air conditioning was poor and the beds were not comfortable. The only... More 

Helpful?
Thank Alfredo L
1 review
4 of 5 stars Reviewed August 16, 2016 via mobile

It is a nice place and very near to MRT so it's very convenient to go to different places. Food places are also nearby. I've stayed here solo, so for me as long as I get to rest comfortably is already a thumbs up. The room is small but good enough for me.

Helpful?
Thank Rescian R
Level Contributor
6 reviews
4 hotel reviews
3 of 5 stars Reviewed August 14, 2016

Came across the hotel & booked online by my friend when visiting Singapore on a fun vacation. Perfect location with the train station around the corner. There was a food court and a burger king just a walking distance away. Rooms were smaller than appearing in pictures but clean and cosy. Nothing to complain about as we were expecting a... More 

Helpful?
Thank Himesh D
Perth
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed August 13, 2016

We paid extra for a room with a window - but we were given a room without any windows and will be trying to arrange some refund due to not being given what we ordered. There are stairs to the lobby and no ramp - so you need to drag your suitcase up the stairs. The bed was rock hard,... More 

Helpful?
Thank ToleTravellers
GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - Imperial, responded to this review

Dear Toleman, Thank you for sharing your feedback of the hotel stay. I had verified that you had booked a Superior Room through your travel agency. For the guest's information, not all the Superior Rooms offer a window view. As it was high occupancy at the time of your arrival, I regret to inform that the hotel was unable to... More 

Dubai, United Arab Emirates
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 12, 2016

The good thing about this hotel is the location. About 2 blocks away from the metro station. Also, the staff were friendly. They also allowed me to a have a very early check-in. The room got basic amenities and not much enough room for space but for a solo traveler, that will do.

Helpful?
Thank wendzwitch
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Multilingual Staff
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service

Additional Information about Fragrance Hotel - Imperial

Address: 28 Penhas Road, Singapore 208187, Singapore
Location: Singapore > Singapore
Price Range: $68 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Fragrance Hotel - Imperial 3.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Fragrance Hotel - Imperial Singapore
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