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90 Robertson Quay, Singapore 238259 Singapore
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6 people are viewing this hotel
Hotel direct offer!Dollop Automat Package
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$149
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$160
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Free cancellation until 06/03/22
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Traveler (1205)
360
Panoramas (25)
Room & Suite (201)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 08/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from M Social Singapore
Updated 08/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#97 of 373 in Singapore
Location
4.1
Cleanliness
4.5
Service
4.1
Value
3.9
Travelers' Choice
M Social is a Contemporary Lifestyle Hotel along the stunning and historic Singapore River created for the Adventurers, the Explorers and those who live for new experiences.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Meeting rooms
24-hour security
Parking
Wifi
Pool / beach towels
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Safe
Telephone
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quirky Hotels
Boutique
Languages Spoken
English, Chinese, Filipino, Malay and 1 more
Hotel links
Special Offer:Mix & Stay
1820Reviews39Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
Nagara wrote a review Today
Singapore, Singapore3 contributions4 helpful votes
First of all, I love the area. The hotel is located around the riverside and is very peaceful. Having a drink and delicious dishes at the location is one of the best memory of my stay in Singapore. Staffs are very friendly and lovely. The hotel is very modern and nice. Therefore, I recommend M Social Singapore. Thank you so much for all.
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Date of stay: May 2022
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Arief RHM wrote a review May 2021
17 contributions33 helpful votes
Hotel's Favorite
Stayed here in May 2021 in the midst of Covid. Despite the busy day, the front office staff Shafiq never fail to cheer our day up with his friendly persona and even offered us late check out. His attention to detail is a plus point. Breakfast was delicious though it was done in a takeaway mode. Will be looking forward to our stay here real soon!
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Date of stay: May 2021
Rooms
Service
Sleep Quality
1 Helpful vote
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Response from Mariia Gadova, Guest Services / Front Office at M Social Singapore
Responded Jun 3, 2021
Dear Ariefalvarez, Warm greetings from M Social Singapore. It is always a joy for us to see such a sweet review, thank you :D We truly appreciate you choosing our hotel out of many others, and are proud to hear that our team member Shafiq anticipated your needs and ensured that you felt welcome. We are looking forward to seeing you again soon. Best Regards, Mariia Gadova Guest Relations Manager
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J90_11 wrote a review May 24
1 contribution
Awesome and fun way to design your own perfume. Shahira is helpful and knowledgeable with recommending different perfume scents. The packaging and variety of perfumes are great. Recommend my friends to try it out
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Date of stay: May 2022Trip type: Traveled
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Iqbal Ithnain wrote a review May 23
1 contribution
We initially booked the Alcove room with honeymoon decoration. But were surprised to see anniversary decorations instead. It wasn’t a big deal for us actually and we just wanted to highlight to the staff. But the staff was polite and very professional on handling the issue and offered us to upgrade our room to loft premier. Shoutout to Syahirah for her professionalism. Thank you M Social for the wonderful experience.
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Date of stay: May 2022Trip type: Traveled
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HL L wrote a review May 23
1 contribution
I do not have any more access to the survey the hotel asked me to fill up but luckily I compiled my responses below. I gave feedback on 9 May and had not heard anything from the hotel even though I asked on 17 May. And when I asked through IG and FB DMs, all they can say is please call/email the hotel (the same email that has not been responsive), or to fill up yet another form online. If you are not serious about getting feedback or improving, please don't waste customers' time. Housekeeping: The housekeeping staff was trying her best but obviously overworked. On the first day, I kept my make-up room (MUR) light on when I went out and also verbally told one of the front counter staff in person to make up the room. When I came back to the room 3 hours later, the room was still not made up. I spoke to the housekeeping staff outside my door who said she can only come after cleaning up the rooms of those who had checked out. I immediately called the front desk and the staff also said they can clean my room ONLY AFTER 5:30PM AS THEY ARE PRIORITISING GETTING THE ROOMS READY FOR CUSTOMERS WAITING TO CHECK IN. This is the FIRST HOTEL I have come across that actually tells a CURRENT, PAYING customer that the make-up service can only be done after a certain time. It is conveying to me that the service request of a CURRENT customer is LESS IMPORTANT than a NEW customer's. The next day, knowing I had such an unpleasant experience the day before, when we went out, in addition to turning on the MUR sign, I called and gave instructions in person as well to the service staff, who AGAIN repeated the "after 5:30pm" policy. I AGAIN reiterated for my room to be cleaned when we came back three hours later. As the room was still not made up when we went back, I called to remind them and had to deal with the "after 5:30pm" spiel all over again. Note that at no point during both occasions did I ask for IMMEDIATE service. There was a three-hour timeframe to work with. Both days, the housekeeper came after some time but had to clean the room with us inside. On the second day, I was very specific that I had an unpleasant experience with housekeeping the day before and did not want to deal with this again. It was sorely disappointing, extremely infuriating, and ridiculous that on every encounter, you are showing that a CURRENT customer's reasonable service request is NOT AS IMPORTANT as bringing in more money by attending to NEW customers. You either need to engage more housekeeping staff or if you have no way of coping, WARN CURRENT CUSTOMERS CLEARLY when we are booking the hotel that rooms can be made up only after 5:30pm and it's then a case of caveat emptor. Staff were all nice and friendly but referencing my above experience with housekeeping, it marred the stay to the point where I felt VERY RELIEVED on check out day because I knew I did not have to deal with any more housekeeping delays any more. Please note again: the housekeeper tried her best and it is not her fault. The issue is with management running the housekeeping service in a way that makes current customers feel unwanted and not valued anymore. Pillows: I asked if the hotel had other kinds of pillows that were firmer as I woke up with a neck ache the next morning. They brought me one (see photos) showing visible mold stains all over. It's highly disgusting and unhygienic. Breakfast: When booking the stay with breakfast, it was not clear this was not a typical buffet breakfast offering so it is disappointing to only get 3 options - and these 3 options are not even changed on a daily basis. Room decor: Given it's a small room, please consider providing more hooks on walls and cabinets so we can hang things.
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Date of stay: April 2022Trip type: Traveled
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Gerncs wrote a review May 22
1 contribution
Very professional workshop with wide range of scents available. Our guide Ana was very informative and gave suitable ideas based on our preferences. Would highly recommend to everyone who wants to smell good! 👍🏻
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Date of stay: May 2022Trip type: Traveled
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Vanessa L wrote a review May 22
33 contributions56 helpful votes
Very fun. Able to try out the different scents and make your own customized perfume! Ana who was conducting the workshop was v friendly and informative:) You can bring back a 30ml bottle of perfume and can bring to the Madison 21G shop for engraving of your name on the bottle.
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Date of stay: May 2022Trip type: Traveled
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Spnna wrote a review May 21
6 contributions
Checkout was smooth because opted for express checkout so we could skip the queue, check in was fast and smooth as well and we were able to check in early. Customer service was excellent from the beginning to the end.
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Date of stay: May 2022Trip type: Traveled
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SWC wrote a review May 19
Singapore, Singapore2 contributions1 helpful vote
Smooth check in and check out. Went for the cocktail masterclass with the hotel package. Was fun and interesting. Room was tad small with the loft but still comfy and quiet. Helpful with our request of wine glass and a bucket of ice for our room!
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Date of stay: May 2022
Location
Service
Sleep Quality
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UMA V wrote a review May 18
Petaling Jaya, Malaysia21 contributions5 helpful votes
M social colours and vibe … really fabulous location .. Robertson quay ! Good breakfast Thank you for a lovely visit . Will be back to visit . Stay for business . Nice for entertaining . Clean and lovely loft rooms .
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Date of stay: May 2022Trip type: Traveled
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PRICE RANGE
$135 - $178 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSingaporeRobertson Quay / The Quays / Central Area/City Area / Singapore River/Riverside
NUMBER OF ROOMS
293
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Frequently Asked Questions about M Social Singapore
Which popular attractions are close to M Social Singapore?
Nearby attractions include The Past Perfect Collection (0.3 miles), Mystery Singapore (0.07 miles), and Amped Trampoline Park (0.2 miles).
What are some of the property amenities at M Social Singapore?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at M Social Singapore?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at M Social Singapore?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at M Social Singapore?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to M Social Singapore?
Conveniently located restaurants include Grand Shanghai Restaurant, Beast & Butterflies, and Publico Ristorante.
Are there opportunities to exercise at M Social Singapore?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at M Social Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at M Social Singapore?
The staff speaks multiple languages, including English, Chinese, Korean, Malay, Filipino, and Tamil.
Are there any historical sites close to M Social Singapore?
Many travelers enjoy visiting Battlebox (0.7 miles), Fort Siloso (3.0 miles), and Emerald Hill (1.1 miles).
Is M Social Singapore accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.