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W Singapore Sentosa Cove

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W Singapore Sentosa Cove
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1,777 Reviews from our TripAdvisor Community

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Showing 1,619: English reviews
Melbourne
Reviewed September 19, 2016

We stayed at the W for the last 4 days of our Asia holiday. it was the best way to finish up. The service was exceptional. loved everything. The room was amazing and so was the buffet breakfast in the morning. will definitely be staying there on our next Singapore stop over.

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Helpful?
Thank TeKay520
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi TeKay520, Thank you for your lovely review. I am thrilled to hear that you had a memorable stay and overall a true W Singapore experience. W is a contemporary design lead lifestyle brand. Each W Hotel is designed to reflect the brand’s ongoing dedication and passion for innovation in design. It is fantastic to know the décor, atmosphere and...

Omni Berkshire Plaza, United States
Reviewed September 18, 2016 via mobile

We chose the W due to the pictures of the pool over the other amazing hotels on Sentosa. We arrived after spending a few days in Chinatown, the bus trip was quick and easy from the Sentosa skytrain. The hotel was amazing and nestled in a location that was away from the hustle and bustle of Tourist Sentosa but had...

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Helpful?
Thank Trenton W
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi Trenton W, Thank you for such a positive review! I am delighted to learn about your wonderful stay with us; from the room with a good view of the pool & the surroundings to the amazing time you had at our WET (Pool) and not forgetting our service-driven talents (staff) that made you feel warm and cared. W is...

Sydney, Australia
Reviewed September 18, 2016 via mobile

An excellent resort! A great location on Sentosa with a grear variety of restaurants. The hotel rooms and facilitues are second to none and the staff are extremely helpful. The pool is fantastic and is open 24hrs. It also has a great pool bar. Definitely worth a stay.

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Helpful?
Thank MichaelG959
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi MichaelG959, Thank you for your nice feedback! I truly appreciate your kind note and I am ecstatic that you had such a wonderful stay with us! We are glad to hear that you enjoyed our facilities, staff and services. Do come back again to W Singapore soon for a drink or staycation! Best Regards,

Reviewed September 18, 2016

The W hotel, the perfect hotel in Sentosa. An incredible fountain to start off with, excellent service, An unforgettable pool, and their food... It's outstanding!! Your bags will be carried straight to your room, in the blink of an eye. The view from any suite, is breathtaking. The location of the hotel is amazing! To the right of the entrance,...

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Helpful?
Thank Y6GA H
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi Y6GA H, Thank you very much, what a glowing review! We are so flattered you took time to acknowledge so many details about your stay here with us. We are glad to know you got to explore Quayside Isle, located beside W Singapore and it’s many restaurants. Did you know that our WET (Pool) have underwater speakers in them?...

Singapore, Singapore
Reviewed September 17, 2016 via mobile

Location - Nestled within Sentosa Cove, W Singapore has an amazing view facing the South China Sea, with a marina full of cool yachts. It's a long way in via driving / cab / taxi but W tries to make it easy for guests by also providing shuttle buses. This is one of the reasons why it is a good...

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Helpful?
Thank BernardChow
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi BernardChow, Thank you so much for taking the time out of your busy day to write us a review. I truly appreciate your honest and positive feedback. We pride ourselves on service culture and am thrilled to hear that we were able to turn things around during check-in and create a memorable stay for you and your wife. At...

Doha, Qatar
Reviewed September 15, 2016

Our 13th stay at a W and I can fairly say it's now firmly my 3rd favourite prooperty (behind W South Beach and Koh Samui) located in beautifully lush Sentosa, this resort is perfect for families and couples alike. Set around a huge pool, typical W dna runs throughout the property - think modern, quirky, cutting edge design, W music,...

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Helpful?
1Thank sunnybunny7381
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi sunnybunny7381, Thank you for your dazzling feedback. It is a pleasure to hear that W Singapore – Sentosa Cove is your 3rd favourite property! I am thrilled to hear that you had a memorable stay and enjoyed the WOW moment created by us. We value you as our regular guest at W and thank you for your loyalty to...

Bengaluru, India
Reviewed September 13, 2016

One cannot stay here without mentioning the quirky, hip decor. The difference from other places is that it is effortless, blends elegantly and does not come across as cheesy. That aside, is is very spacious by not just Singapore standards, but most other places. The room overlooked the lawns & pool and was very spacious. The verandah has a comfy...

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Helpful?
Thank bhavanajaiswal
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi bhavanajaiswal, Thank you for your fantastic review and taking the time to share your wonderful experience with us! I am delighted to learn about your wonderful stay with us; from the room with a good view of the pool & the surroundings to the amazing meals that you had and exploring the restaurants located at Quayside Isle. W is...

Hua Hin, Thailand
Reviewed September 12, 2016

Very good designer hotel. The rooms are very clean, the design is amazing and the service immaculate.Staff will help you with a smile, even with odd things like some glue for an ear ring that was broken. Beautiful pool area. Breakfast has a high standard and even though it is sometimes crowded, the service is good and the staff manages....

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Helpful?
Thank karina975
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi karina975, Thank you for your fabulous review! We are so glad to hear that our talents (staff) have gone the extra mile to make your stay here with us a fabulous one. We truly take pride in on our whatever/whenever promise and this includes providing glue for a broken ear ring! We must also thank you for highlighting the...

Singapore, Singapore
Reviewed September 12, 2016

We have stayed at W hotel across the world, and also several times at W Sentosa. This time's staycation had lots of misses in terms of cleanliness and service. Firstly, the check-in took more than half an hour. Then when I went to the room, the bedsheets had holes in it, you could actually see the mattress cover looking through...

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Helpful?
Thank teoweme
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi teoweme, Thank you for taking the time to write us your feedback, I am very sorry to learn about your experience, it must have been very frustrating for you. I have shared your comments with both our Director of Style (Housekeeping) and Rooms to ensure that these issues are addressed immediately. I have also investigated with my team on...

Singapore, Singapore
Reviewed September 11, 2016 via mobile

I booked a night stay of Away room at W Singapore for my husband birthday celebration. Upon checked in at 3.30pm, I could already hear the guests on my right blasting loud music and making a lot of noise. That didn't affect me as I understand it was still early and I left the room for somewhere else till I...

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Helpful?
2Thank Jaslin_ling
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hi Jaslin_ling, I am extremely sorry to hear about your experience and do apologize for the delay in reply as I was investigating further into this. First and foremost, kindly allow me to assure you that safety and security of our guests are of utmost priority at W Singapore. Our Guest Service Manager, Weisheng had approached your room following noise...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Spa
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set on a resort island with sparkling sea views, W Singapore - Sentosa Cove is Asia's new tropical playground and the perfect destination to sip, play and flirt. An oasis of modern luxury for discerning business travellers, vivacious staycationers and sophisticated globetrotters. ... more   less 

Additional Information about W Singapore Sentosa Cove

Address: 21 Ocean Way, Sentosa Island 098374, Singapore
Location: Singapore > Sentosa Island
Price Range: $293 - $446 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — W Singapore Sentosa Cove 5*
Number of rooms: 240
Reservation Options:
TripAdvisor is proud to partner with Starwood APAC, Hotels.com, Hotwire, Expedia, Orbitz, Booking.com, Travelocity, Agoda, Asiatravel.com Holdings, Priceline, TripOnline SA and HotelQuickly so you can book your W Singapore Sentosa Cove reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#4 Luxury Hotel in Sentosa Island
#4 Spa Hotel in Sentosa Island
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Questions & Answers

Here's what travelers have asked, with answers from W Singapore Sentosa Cove staff and other travelers.
22 questions
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See all questions (22)

Questions? Get answers from W Singapore Sentosa Cove staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Select rooms on top floor.It will give you amazing view.”
maina870, 5 days ago | Read review
“5th floor or higher overlooking pool and marina”
leannes524, 1 week ago | Read review
“Early check-in / late check out is possible. Hotel staff are very accommodating for such requests.”
kiddyduck, 2 weeks ago | Read review
“Rooms with sea and city views are wonderful.”
  • Amazing view from the suite.
  • Complimentary use of mobile phone for mobile internet and free local and overseas calls.
  • Picture with W Staff for the surprise birthday celebration.
Conjurer, 2 weeks ago | Read review
“Ask for room overlooking the marina if you fancy a view”
NelsonP588, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question