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21 Ocean Way, Sentosa Island 098374 Singapore
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (3669)
Room & Suite (1231)
Videos (5)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Regular temperature checks for staff
Updated 10/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from W Singapore - Sentosa Cove
Updated 10/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 17 hotels in Sentosa Island
Location
Cleanliness
Service
Value
Travelers' Choice
Live it up amidst the lush greenery and lively coastal setting of Sentosa, Singapore's exclusive resort island. W Singapore - Sentosa Cove, a 5-star luxury hotel under Marriott International, is an oasis of modern luxury for business travelers, vivacious stay-cationers and sophisticated globetrotters. Escape from the everyday and take a whirl into the extraordinary as you lift your beachfront lifestyle to new heights! Explore some of Singapore's best attractions including Universal Studios Singapore and S.E.A. Aquarium, or hide out from the hustle and recharge at AWAY® Spa. Slip into something comfortable in any one of our resort's 240 guest rooms and suites. From vivid interiors to a neverending list of amenities that redefine contemporary sophistication, there is plenty of room for relaxing. Our signature Whatever/Whenever service is available for all guests. Whatever you want, whenever you want it on Sentosa Island.
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Room & Suite (1,231)1,231
Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Babysitting
Children's television networks
Parking garage
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Shallow end in pool
Yoga classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Highchairs available
Strollers
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Photo copier / fax In business center
Spa
Body wrap
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Manicure
Massage
Neck massage
Open-air bath
Pedicure
Waxing services
Baggage storage
Concierge
Newspaper
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
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Room features
Blackout curtains
Air purifier
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Bathrobes
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Kitchenware
Flatscreen TV
On-demand movies
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Bay View
Languages Spoken
English, Russian, Chinese, Hindi and 3 more
Hotel links
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Location

Full view
59Somewhat walkable
Grade: 59 out of 100
22Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
2,723Reviews53Q+A100Room tips
Traveler rating
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Popular mentions
Rach wrote a review Yesterday
1 contribution
My husband and I booked a one night staycay at W Hotel. Despite reading numerous reviews about poor and slow service at the restaurants - kitchen table and skirt, my husband and I were served by really hospitable service staff. At the breakfast at the Kitchen Table, despite our relatively small order, the staff had kindly asked us if we wanted more food. Another staff later came up to our table to ask us if we wanted any other drinks (despite having ordered a cranberry and orange juice already). Really great service staff at Kitchen Table who looked into our “well-being” which enhanced our staycay experience there. My husband and I also had a dinner at the Skirt restaurant which was a great experience but will leave that under the review of the restaurant. Other than the dining experience, the stay was generally quite enjoyable. There was a queue for check-in but the reservation staff also was clear in explaining the diff arrangements for covid-19 (staggered bf/pool/spa timings and Weekend beach reservations). Prior to our stay, I was frantically trying to book a Sun slot for the beaches at Sentosa. So for those who are staying at the hotel and wish to head to the beaches on a weekend, you may wish to note that W Hotel has an arrangement for passes for guests - do note that they are subject to availability though. Was also pleasantly surprised that they would issue the bands directly at the hotel so it would have been a seamless process (we didn’t head to the beach in the end). Would suggest for guests to book the pool in advance as we wanted to book a last minute slot (1hour before 😂) for the morning session at the pool was it was full. The good thing was that the staff was able to monitor the situation on the spot to determine the availability. All in all, it was a good experience at W Hotel. :) unfortunately we weren’t able to note down all the names of those who served us but the service at Kitchen Table (11am-11.30am slot on 19 Oct) was really great! Thanks to reservations intern Nicholas who helped us with our booking and queries too.
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Date of stay: October 2020Trip type: Traveled as a couple
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Ben wrote a review Oct 10
2 contributions
I as a Titanium Elite member, enjoy staycation with family and this has always been my first choice hotel to stay in Singapore. Rooms are very clean, concierge is very helpful and especially the excellent customer service from the front desk team. I am writing this with regards to compliment the service rendered by senior front desk officer Jim Wang He has always putting his best to accommodate my requests each time when I stay with W Sentosa He made me feel welcome and definitely, home, with the kind of hospitality he carries. Jim ensure that my rooms are in great condition before check in and he also took an extra mile to make sure that all my special request are been taken care of like connecting rooms, birthday arrangement and family necessity eg baby cots. I greatly appreciate his sincere effort in assisting me for complimentary upgrade at times as a titanium member. W Sentosa hotel’s swimming pool is magnificent and its 24hrs. Also their morning breakfast is wonderful with great variety spreads. Such a great hotel pairing with such an impressive service from staff like him, which make it more perfect. Thank You, W Sentosa for nurturing such an outstanding crew like Mr Jim Wang with such high professionalism who truly cares for his customers. -Benjamin, Rooms 418, 420 & 451 stay from 7 Oct to 9 Oct 2020
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Date of stay: October 2020
Value
Location
Service
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Response from Guest Services Manager, Guest Services / Front Office at W Singapore - Sentosa Cove
Responded 4 days ago
Dear Benjamin, Thank you for taking the time to write this wonderful review. It is our absolute pleasure to have made it feel like home during your staycation! We’re thrilled that you enjoyed your time here and are satisfied with the service we provided, notably from Jim! We‘ll be sure to convey your compliments to him! It excites us greatly to hear as well that your dining and pool experience was an enjoyable and memorable one! We hope to welcome you back in the near future and look forward to seeing you again! Do let us know if we can be of any further assistance. Best regards, Guest Services Manager
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Clement wrote a review Oct 8
1 contribution2 helpful votes
Booked a two night stay in a Marvelous Suite for a birthday celebration - the suite didn't disappoint; was of a good size and had a nice balcony which overlooked the pool. The hard product was good but the soft product at W Singapore unfortunately was in my opinion, very much lacking. Check in took longer than expected due to large numbers of people checking in. Breakfast time slots had to be pre-booked and unfortunately I was left with the 6-8am time slot. Pool was also always packed. Not exactly the relaxing resort getaway i was looking for given the crowds of families and wailing children. As mentioned this was a birthday staycation but there was no wishes from the check in staff or the typical welcome amentity. Am a Marriott Titanium member and have always stayed at Marriott properties to celebrate my birthday and it had always been a very welcoming and rewarding experience - unfortunately this is the first let down from a Marriott property. Noted that this is a resort and thus the typical 4 pm late check out is not afforded but a request for a mere 1 hour late check out was also rejected. Thankfully this trip was off the back of an amazing staycation at the Kempenski so the pain of having of a disappointing staycation over my birthday was lessened. Short review - do not expect much for Marriott Elites. The birthday arrangements made by W staff may not be consistently applied so do not expect much as you WILL be disappointed (like me :( ). There are other properties ...
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Date of stay: October 2020
Rooms
Service
3 Helpful votes
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Response from Guest Services Manager, Guest Services / Front Office at W Singapore - Sentosa Cove
Responded 4 days ago
Dear LCNC1, Thank you for taking the time to share your experience with us. We're terribly sorry to learn that your staycation experience was not a perfect one. All guest feedback is extremely valuable to us. Rest assured that we have shared this shortcoming with the respective leaders, so that we may work towards serving you better in future. As we strive to create memorable experiences for all our guests, and our talents are fully committed to continuing to deliver our signature Whatever/Whenever® service, please do not hesitate to reach out to us at gsm.singapore@whotels.com might you have any further feedback or enquiries. Thank you once again for taking your time to write us a review, and we hope to welcome you back to W Singapore – Sentosa Cove in the near future. Best regards, Guest Services Manager
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Andy J wrote a review Oct 7
Singapore47 contributions16 helpful votes
We booked the Awat Suite to celebrate a girlfriend's birthday and never regret. Weihao who checked us in was friendly and professional. The suite comes with a nice pool and comfortable. Room amenities were in working condition and bed was comfortable. We ordered our breakfast the next day and Nasir who delivered them was very friendly! I would personally say that the staff in W Singapore are full of energy/chirpy whenever we came in contact with them. Kudos to the Management for having a great team! Definitely will make another trip for a great staycation. Thank you for the lovely birthday cake and hospitality!
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Date of stay: October 2020Trip type: Traveled with friends
2 Helpful votes
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Response from Guest Services Manager, Guest Services / Front Office at W Singapore - Sentosa Cove
Responded 4 days ago
Dear Andy J, Your review has brightened up our day! We are thrilled to learn that your experience with us was a great one and that the personable service from Wai Hoe and Nasir was the highlight of your staycation. We strive to create memorable experiences for all our guests, and our talents are fully committed to continuing to deliver our signature Whatever/Whenever® service! Once again, thank you for your kind words, and we look forward to welcoming you back in the near future. Best regards, Guest Services Manager
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Vivian Tse wrote a review Oct 6
Singapore, Singapore7 contributions4 helpful votes
I would like to express my most sincere appreciation to guest relation manager Mr Aldrin Mauricio from W Hotel Singapore at Sentosad Cove. I had known Mr Aldrin in the year 2016 when i first booked my first stay at W Hotel Singapore and due to his sincere and genuine attitude, i would keep coming back to book a stay whenever i need a small getaway in Singapore. Mr Aldrin was very patience with my requests despite some of my fussy requirement, He also never failed to make special and surprise arrangement for my special occasion spent at W Hotel. He would always surprise me with complimentary gift like full size cake, standard bottle of red wine & free breakfast voucher for two and several cocktail vouchers. I recently returned my stay to W Hotel again and he personally made trip down to my room to send his regards and to ensure that all my requirements and requests were properly done. I am truly impressed and pleased with the excellent service rendered by Mr Aldrin all these years, his great attitude never failed to bring a big smile on my face and he is one of the reason that i would keep coming back for a short getaway. Congrats to W hotel Singapore for having great staff like Mr Aldin whom leaves great and deep impression to every guests whom had visited W hotel Singapore at Sentosa Cove! Thanks W Hotel Singapore and to Mr Aldrin Thanks & regards, Vivian Tse
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Date of stay: October 2020
Rooms
Service
Sleep Quality
Room Tip: Yatch view with balcony - Spectacular room (allow smoking)
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Response from Guest Services Manager, Guest Services / Front Office at W Singapore - Sentosa Cove
Responded 4 days ago
Dear Vivian, Thank you for taking the time to write this wonderful review. It is our absolute pleasure to have made it feel like home during your staycation. We’re thrilled that you enjoyed your time here and are satisfied with the service we provided, notably from Aldrin. We‘ll be sure to convey your compliments to him! We hope to welcome you back in the near future and look forward to seeing you again! Do let us know if we can be of any further assistance. Best regards, Guest Services Manager
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PRICE RANGE
$263 - $551 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSentosa IslandSentosa Island
NUMBER OF ROOMS
240
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Frequently Asked Questions about W Singapore - Sentosa Cove
Which popular attractions are close to W Singapore - Sentosa Cove?
Nearby attractions include Woobar (0.01 miles) and Quayside Isle (0.1 miles).
What are some of the property amenities at W Singapore - Sentosa Cove?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at W Singapore - Sentosa Cove?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at W Singapore - Sentosa Cove?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at W Singapore - Sentosa Cove?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to W Singapore - Sentosa Cove?
Conveniently located restaurants include SKIRT, the kitchen table, and Two Chefs Bar Mexican & Italian.
Are there opportunities to exercise at W Singapore - Sentosa Cove?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does W Singapore - Sentosa Cove offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at W Singapore - Sentosa Cove?
The staff speaks multiple languages, including English, Italian, Russian, Chinese, Hindi, Korean, and Tamil.
Are there any historical sites close to W Singapore - Sentosa Cove?
Many travelers enjoy visiting Battlebox (3.5 miles), Fort Siloso (1.0 miles), and Chijmes (3.4 miles).
Does W Singapore - Sentosa Cove have any great views?
Yes, guests often enjoy the harbor view available here.