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W Singapore Sentosa Cove

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Traveler (3123)
Room & Suite (1239)
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About

Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
Set on a resort island with sparkling sea views, W Singapore - Sentosa Cove is Asia's new tropical playground and the perfect destination to sip, play and flirt. An oasis of modern luxury for discerning business travellers, vivacious staycationers and sophisticated globetrotters.
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Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room service
Spa
Restaurant
Bar/Lounge
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Sauna
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Marina View
Bay View
HOTEL CLASS
Hotel links
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Hotel deals
2,417Reviews
3,864Photos
42Q+A
100Room tips
Traveler rating
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Popular mentions
CheckIn: Fast, someone immediately welcomes and directs you as you walk up the steps to the hotel. Requested for high floor and was given the highest. Thank you for that W. We swam in the pool while housekeeping was getting our room ready (we there quite early). So you can enjoy
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Stayed here for 3 nights in early March. This is our second stay at this wonderful hotel and again, we were definitely not disappointed. Stayed in an Away Room with private plunge pool, which with the humidity in Singapore, who could ask for more? The staff as always were
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Reception was awful, badly trained staff, not a good first impression and nothing improved on checkout. Rooms are tired and dated. Breakfast was average but dining room was gruby .Pool staff were excellent and very attentive
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Response from TheWSGManagement, Assistant Welcome Manager at W Singapore Sentosa Cove
Responded 3 days ago
Hi Pamela009, Thank you for taking the time to share your feedback on your recent stay at W Singapore – Sentosa Cove with us. Providing exceptional experiences is our number one priority and I am very sorry to learn that the experience you had with us was not what you have expected. I would like to assure you that we take our guests’ opinions seriously and will look into this to see how we can continue to better our guest experience. With regards to the room condition, our team is in the midst of refreshing each room to ensure the condition remains as good as how it was designed to function and allowing our guests to feel the W vibe - I wish to apologise that it is not as up to date as the newer W. I am, however, delighted to learn that you loved the service provided by our Talents at WET Deck and will convey your words of compliments to them. I understand we have left you disappointed but hope you will allow us the opportunity to regain your confidences when you next visit W Singapore – Sentosa Cove. Best regards, Weihao Assistant Welcome Manager
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Just when I think I have seen all tricks in the bag, I get pleasantly surprised. This is probably my 5th staycation at W, and being a platinum member I'm always spoilt for choice. Last staycation didn't end very well as an item I left at checkout (my fault) was never found, but
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Nice, cool rooms. Great pool, good restaurants and nice bars and attentive staff. A great place to stay on Sentosa. There is nothing that this hotel doesn’t do well so I would definitely recommend. The only thing you should be aware of if you didn’t already know if that
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Is it easy to get a taxi outside the airport to the W? If so what’s the aprox cost and duration please?
Too easy approximately $23 Singapore dollars that was in the morning around 9 am You’ll love it we didn’t want to leave The whole area is so relaxing and lots of restaurants and cafes. Enjoy
0 votes
Hi there. Is there a shuttle from your hotel to Universal Studios please?
Yes, there are in fact 2 types both free. 1 is hotel specific that drops you off at the casino entrance, 5 mins walk to universal. The other is free sentosa bus that drops you off on the monorail where then you can go to universal. Both are free, the 1st is easiest.
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Is there a free access to the sauna with the room?
Does this hotel have interconnecting rooms, would hate to be separated as a family
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"Pool view and high floor"
"Away Rooms have private plunge pools, but no view of surrounding marina"
"All the rooms are amazing!"
"get a room higher up with a marina facing view!"
"Have the breakfast it awesome"
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PRICE RANGE
$290 - $485 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSentosa Island
NUMBER OF ROOMS
240
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