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Sofitel Singapore Sentosa Resort & Spa

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953 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel Singapore Sentosa Resort & Spa
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Showing 830: English reviews
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I really enjoy my stay in sofitel sentosa They have shuttle every 30 Minutes to go to RWS / Vivo city. We can see hundreds peacocks in hotel. Sometimes you can see woodpeckers(like cartoon woody woodpeckers) too Their breakfast menu is good too. DUring my stay in there, They serve some healthy yoghurt with chia seeds etc. I really love... More 

Helpful?
Thank Tritya M
HM_FrederikDeman, General Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour! Thank you for sharing your feedback with us. We appreciate it very much. It is truly wonderful to receive such positive feedback. It is too bad that you do not enjoy the pool. Nonetheless, I am optimistic that we will see you here again soon. With very best regards, Frederik Deman General Manager More 

Suva, Fiji
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Met at reception by a very friendly front office staff. As we had arrived in the early hours of the morning and that category room that we booked was not ready we were allocated a waiting room to rest (especially after a long night of travelling with a five year old daughter). Breakfast was superb with a good variety and... More 

Helpful?
Thank Pramesh S
HM_FrederikDeman, General Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour! Thank you for sharing us your kind review in TripAdvisor. I am delighted and appreciates the generous comments and definitely will share to all. With that being said, we are all looking forward to see you again soon. With very best regards, Frederik Deman General Manager More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Amazingly and stunning view from the cable wire all the way to Sentosa island and it is such a wonderful place to go vacation :) I can't wait to come back again :) The rides and the tour guide are so detailed and most specially the dancing fountain and music is so beautiful:)

Helpful?
Thank Simpleone07
HM_FrederikDeman, General Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour! Thank you for taking your time to share with us your review in TripAdvisor. We truly appreciate it and looking forward to see you here again soon. With very best regards, Frederik Deman General Manager More 

Jakarta, Indonesia
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

As it is called, Sofitel Singapore Resort and Spa.., its a tranquil and relaxing hotel in a vibrant city of Singapore. Spent a weekend for 3 nights, stay at Deluxe room (i guess), cozy n comfy. I like the hotel's area, it's huge and surounded by trees and different plantation. There is a pathway (= 100+ stairs) lead you to... More 

Helpful?
Thank Rosa S
HM_FrederikDeman, General Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour! Thank you for your generous comments and sharing it with us in TripAdvisor. I am excited to welcome you back again. See you soon! With very best regards, Frederik Deman General Manager More 

Singapore, Singapore
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The good:- Breakfast is superb, with varieties of east and west, plus local delights. Resort provide half hourly transport to and from town and nearby Vivo City, which is good for tourist. Sentosa itself also provide internal bus services, no.3, within the island to various attractions. Pool itself is ok, except that the edges of the steps inside the pool... More 

Helpful?
Thank Aloysius N
HM_FrederikDeman, General Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour! Thank you for sharing and we appreciate your comments. I do apologise for the service lapse and the inconvenience caused. I will definitely share it with the Front Office and Concierge team for them to review. I do understand your disappointment with regards to the upgrade nonetheless, I do seek your understanding that this is as stated in the... More 

Philippines
Level Contributor
115 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for 2 nights in May 2016. The whole property was amazing from the hotel grounds to their rooms. During our stay it was not crowded thus we really enjoyed. Their breakfast was fantastic with great variety of choices and service was great. We had dinner at Illido at the cliff which the experience was great. The chef... More 

Helpful?
Thank Yogi_traveller207
HM_FrederikDeman, General Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour! Thank you and we appreciate your feedback on us in TripAdvisor. It is a pleasure to receive such positive feedback and we are excited to welcome you back here again soon. With very best regards, Frederik Deman General Manager More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Wanna release stress ? Just stay here! Efficient check in and superb service. Rooms very beautiful designed. Loved the poolside ambience ! Had a tasty "Sentosa sling" @Lebar. The service was outstanding! The charming young ladies who really make you feel welcome, Charlotte, Irekah and Yeori. (I think it is the most important part as a service crew, makes the... More 

Helpful?
Thank zlks1993
Level Contributor
35 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Stayed at the then beaufort - sentosa spa resort and now sofitel. Nothing much has changed but i think it has deterioriated. We stayed at the junior suite (family of 2A2Kids). Pros: Easy check in Complimentary roll away bed Tranquil environment Lanvin toiletries Shuttle svc to paragon vivo city 2hr complimentary kids club Complimentary fish spa Cons: No newspaper nor... More 

Helpful?
Thank Evie_chua
HM_FrederikDeman, General Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour! Thank you for sharing your feedback with us. We appreciate it. I do like to sincerely apologise that your stay with us was not as what you have expected. It is truly regrettable. Our newspaper is upon request and our suite guests are offered with a different amenities unlike previously. We take all feedback seriously thus, I will definitely... More 

Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 22, 2016

I think this is one of the best hotels to stay in Sentosa. The room was awesome. It gave a great feeling as we entered the room. Tea coffee maker was not the usual one. We had a coffee brewing machine and the taste was very good. The bathroom was equally good. The ambience of the hotel was in itself... More 

Helpful?
Thank Sanjeev C
HM_FrederikDeman, General Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour! Thank you for sharing with us your review in TripAdvisor. We appreciate it very much. It was a pleasure to host you and receiving your positive feedback. I will definitely share it to all. I am excited to look forward to your next visit here soon. With very best regards, Frederik Deman General Manager More 

Hong Kong, China
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed June 21, 2016 via mobile

Check in took quite a while. Not very welcoming Room (luxury room) As per pictures. Large king bed. Some missing amenities, called for them but were given one 'set' of amenities instead of listening to what i asked for. And the amenities i original asked for were still missing this 'set'. Would appreciate if someone actually bothers to listen Swimming... More 

Helpful?
Thank weiyang
HM_FrederikDeman, General Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour! Thank you for sharing your feedback with us. We appreciate it. Firstly, I sincerely apologize for the inconvenience caused and the service lapse rendered to you. I will personally share this to our Housekeeping team and request them to provide me their findings and to review their operation to avoid such issues from happening again. With regards to the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Sofitel Singapore Sentosa Resort & Spa is the newest French luxury 5-star resort hotel on Singapore's favourite island. Situated at the top of a cliff rising above Tanjong Beach, it is a haven of tranquility and relaxation blessed with stunning views of sunsets over the horizon. Greeting guests upon arrival in the lobby is a dazzling bespoke lighting installation inspired by the Milky Way hanging from the lofty ceiling. The entire property is cosseted in lush tropical greenery and overlooks the South China Sea. The 215-room hotel includes luxury rooms, suites and villas, and offers an array of delectable cuisines from around the world at its various F&B establishments. Facilities include indoor and outdoor event spaces, a state-of-the-art gym, children's playroom, complimentary internet access and shuttle services. Completing the experience for guests is a spacious swimming pool deck and the world's largest Sofitel Signature So SPA. ... more   less 

Additional Information about Sofitel Singapore Sentosa Resort & Spa

Address: 2 Bukit Manis Road, Sentosa Island 099891, Singapore (Formerly The Singapore Resort & Spa Sentosa, Managed by Accor)
Location: Singapore > Sentosa Island
Price Range: $243 - $454 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Singapore Sentosa Resort & Spa 5*
Number of rooms: 215
Reservation Options:
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Also Known As:
The Sentosa Hotel Sentosa Island
The Sentosa Resort And Spa
The Sentosa Island Hotel
The Hotel Sentosa Island
Hotel Style:
#3 On the Beach Hotel in Sentosa Island
#3 Spa Hotel in Sentosa Island
#3 Luxury Hotel in Sentosa Island
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