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Sofitel Singapore Sentosa Resort & Spa

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Sofitel Singapore Sentosa Resort & Spa
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1,222 Reviews from our TripAdvisor Community

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Showing 1,061: English reviews
Reviewed February 21, 2016

The Sunday brunch is exquisite. You can sit outside and enjoy what I consider the best view in Singapore. They serve a wide variety of delicious food and drinks. The cherry on the cake is the free flow of champagne and outstanding seafood.

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Helpful?
1Thank Tim V
HM_FrederikDeman, Hotel Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour! Thank you for sharing your review with us. I am really happy that you enjoy our brunch and the selection it offers. I am confident that this will not be the last thus, I look forward to see you again! With very best, Frederik Deman Hotel Manager

Urbana, Illinois
Reviewed February 21, 2016

The property is lovely--great landscaping, gorgeous setting, and very quiet; perfect for a resort and retreat location. Everything else is mixed as if they cannot quite decide on a style or niche. Our luxury king room is quiet and comfortable; we would have been happy to upgrade if reasonable options had been available except the desk staff was quite confused...

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Helpful?
Thank CGUrbanaIllinois
HM_FrederikDeman, Hotel Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour! Thank you for sharing your constructive feedback. We truly appreciate it. I read with much interest and have shared it to all especially to the respective department for them to learn and took it as a lesson to further improve the our service to the next level. On behalf of the Hotel, I do apologise and I look forward...

Reviewed February 20, 2016 via mobile

A beautiful hotel with one of the best views on Sentosa island! Definitely try out the Sunday brunch buffet, it's so delicious! If not hungry, just get a massage or relax near the refreshing pool! Definitely a try out when in Singapore!

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Helpful?
Thank Stijn W
HM_FrederikDeman, Hotel Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour! Appreciate you generous feedback. Thank you. I am sure that I will be seeing you again - pretty soon! With best regards, Frederik Deman Hotel Manager

Reviewed February 19, 2016 via mobile

We arrived on Saturday afternoon and were delighted to be introduced to this word of design, colours and water all around the place. You can imagine, a 23 Ha site with ponds, pool and others green spaces so relaxing. A lovely staff in spite of a fully booked resort, a brilliant room with a cosy bathroom, a peaceful place where...

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Helpful?
Thank Christophe V
HM_FrederikDeman, Hotel Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour! I am extremely delighted to receive such a generous and kind feedback. Thank you so much! I am sure all our Ambassadors will be extremely motivated to know this as it is part of validation that they had a done a good job and job well done. Once again thank you for sharing and I am sure we will...

Ludwigshafen, Germany
Reviewed February 19, 2016 via mobile

I found it on one of Germany most popular hotel booking portals. we had a conference @marina bay sands - special pricing for attendees: 650€ -sorry for only a night without breakfast and wifi No - sir back to sofitel - after you arrive you will see an awesome big entrance area - big hall. before I forget it tell...

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Helpful?
Thank Gunther M
HM_FrederikDeman, Hotel Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour! A big thank you for sharing your kind review. It is definitely such a pleasure to receive such positive and motivational comments especially from our guests. I will definitely share with all our Ambassadors that will put a smile on their faces. Having said that, I am confident that we will be seeing you again soon. With very best...

Cologne, Germany
Reviewed February 17, 2016 via mobile

The Sofitel is a wonderful pure luxurious place on Sentosa Island. It's worth to discuss if it's really a good idea to be on Sentosa to go for a full holiday but if you look for an outstanding place on this island - Sofitel is the right spot! Also for escaping from trouble in the city this hotel offers everything...

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Helpful?
Thank Oliver8601
HM_FrederikDeman, Hotel Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour! Thank you for sharing your review on us in TripAdvisor. I am very appreciative for the gesture and I look forward to see you again not just for a perfect weekend stay but every stay! With warmest regards, Frederik Deman Hotel Manager

Sydney, Australia
Reviewed February 16, 2016

We decided to stay here as it had just been rebranded to "Sofitel" which is a brand we have come to know and love. The Sofitel Resort and Spa did not disappoint! The resort is spotless, beautiful walkways, lovely pool, comfortable sunbeds and gorgeous peacocks that roam the gardens. We stayed in a Prestige Suite. Initially, we had a problem...

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Helpful?
Thank Ruth K
HM_FrederikDeman, Hotel Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour I read with delight and thank you for taking your time to share your review in TripAdvisor. We will go all the way for our guests that deserve the best of Sofitel level of service. Thank you for believing in us and we will do our best to not disappoint you. See you soon! With very best, Frederik Deman...

Indore, India
Reviewed February 16, 2016 via mobile

This was a very good resort having big property, greenery ,polite and helping staff. There is mothing negative about the resort. Room amenities were very good. Specially coffee maker unit . Bathroom is good. Swimming pool is very good. Our overall experience was very good.

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Helpful?
Thank raviairan
HM_FrederikDeman, Hotel Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour! Thank you for your review. We are happy that you had a memorable stay. I look forward to welcome you again and perhaps a 5 star rating too! Once again, thank you. With very best, Frederik Deman Hotel Manager

Singapore, Singapore
Reviewed February 15, 2016

Have booked hotel for 2 nights. Hotel was recently renovated which gave a fresh look. But the main reason of staying there was their Spa Botanica which provides huge list of massage services as well as great facilities for relaxation. The place was extremely quite, with great service provided by staff. The Sentosa beach is few minutes walk down the...

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Helpful?
Thank Pavel_Karapetyan
HM_FrederikDeman, Hotel Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour! Thank you and I do appreciate for sharing your review with us on TripAdvisor. I am delighted that you had a great relaxing weekend with us and at So SPA. It is indeed a place to totally pamper yourself. I am sure that this will not be your last visit thus, I look forward to welcome you back soon....

Zurich, Switzerland
Reviewed February 14, 2016

Hotel is not taking in consideration at all notice from customers when booking has been made. Check-In clerks a disaster and acting like robots. Not even received a coffee or water for hours waiting for our room. What a waste of time when u are here for business Bar service same. I've seen they offered cigars and ask to get...

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Helpful?
Thank yves r
HM_FrederikDeman, Hotel Manager at Sofitel Singapore Sentosa Resort & Spa, responded to this review

Bonjour! On behalf of the Hotel, I appreciate your comments regarding your stay with us and truly apologize for the lapse in service and the inconvenience that we may cause you. Rest assured that a follow-up action to the respective department immediately. This is to prevent and eliminate any similar unfortunate issues from happening again. We are indeed full and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sofitel Singapore Sentosa Resort & Spa is the newest French luxury 5-star resort hotel on Singapore's favourite island. Situated at the top of a cliff rising above Tanjong Beach, it is a haven of tranquility and relaxation blessed with stunning views of sunsets over the horizon. Greeting guests upon arrival in the lobby is a dazzling bespoke lighting installation inspired by the Milky Way hanging from the lofty ceiling. The entire property is cosseted in lush tropical greenery and overlooks the South China Sea. The 215-room hotel includes luxury rooms, suites and villas, and offers an array of delectable cuisines from around the world at its various F&B establishments. Facilities include indoor and outdoor event spaces, a state-of-the-art gym, children's playroom, complimentary internet access and shuttle services. Completing the experience for guests is a spacious swimming pool deck and the world's largest Sofitel Signature So SPA. ... more   less 

Additional Information about Sofitel Singapore Sentosa Resort & Spa

Address: 2 Bukit Manis Road, Sentosa Island 099891, Singapore (Formerly The Singapore Resort & Spa Sentosa, Managed by Accor)
Location: Singapore > Sentosa Island
Price Range: $257 - $518 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Singapore Sentosa Resort & Spa 5*
Number of rooms: 215
Reservation Options:
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Also Known As:
The Sentosa Resort And Spa
The Sentosa Hotel Sentosa Island
The Sentosa Island Hotel
The Hotel Sentosa Island
Hotel Style:
#3 On the Beach Hotel in Sentosa Island
#3 Spa Hotel in Sentosa Island
#3 Luxury Hotel in Sentosa Island
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Questions & Answers

Here's what travelers have asked, with answers from Sofitel Singapore Sentosa Resort & Spa staff and other travelers.
35 questions
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Questions? Get answers from Sofitel Singapore Sentosa Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a higher floor as you'll have a better view of the surrounding jungle.”
 of 5 bubbles 376keithf, yesterday | Read review
“Ask for a quiet room...however we did and did not get one!”
 of 5 bubbles , 1 week ago | Read review
“The normal luxury rooms are already spacious and quiet.”
 of 5 bubbles kelvinyeo2016, 1 week ago | Read review
“Sorry, but because we have only stayed one night I can't give a tip to help others.”
 of 5 bubbles beverleyg774, 1 week ago | Read review
“Asked for a room with balcony”
 of 5 bubbles shamilagilbert, 1 week ago | Read review
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