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Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified)

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2 Bukit Manis Road, Sentosa Island 099891 Singapore
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (3193)
Room & Suite (459)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified)
Updated 07/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 17 hotels in Sentosa Island
Location
Cleanliness
Service
Value
Travelers' Choice
Sofitel Singapore Sentosa Resort & Spa is the newest French luxury 5-star resort hotel on Singapore's favourite island. Situated at the top of a cliff rising above Tanjong Beach, it is a haven of tranquility and relaxation blessed with stunning views of sunsets over the horizon. Greeting guests upon arrival in the lobby is a dazzling bespoke lighting installation inspired by the Milky Way hanging from the lofty ceiling. The entire property is cosseted in lush tropical greenery and overlooks the South China Sea. The 215-room hotel includes luxury rooms, suites and villas, and offers an array of delectable cuisines from around the world at its various F&B establishments. Facilities include indoor and outdoor event spaces, a state-of-the-art gym, children's playroom, complimentary internet access and shuttle services. Completing the experience for guests is a spacious swimming pool deck and the world's largest Sofitel Signature So SPA.
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Room & Suite (459)459
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Babysitting
Valet parking
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Indoor play area for children
Kids club
Highchairs available
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Steam room
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Additional bathroom
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Charming
Languages Spoken
English, Chinese, Malay
Hotel links
Special Offer:Retreat to Sanctuary

Location

Full view
69Somewhat walkable
Grade: 69 out of 100
12Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
3,136Reviews69Q+A100Room tips
Traveler rating
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Popular mentions
t0urist229053 wrote a review Yesterday
Singapore, Singapore1 contribution
Recently stayed at the Sofitel with my family and had a great stay. The team there really tries to reduce the impact of the pandemic on its guests. Food was very good, pools great and nice spacious grounds. Only 'knock' was that our room had a separate lounge area, but it did not have a window. Bit of a bunker.
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Review collected in partnership with Accorhotels.com
Date of stay: October 2020
Value
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jamesgthang wrote a review Aug 2020
17 contributions2 helpful votes
Hotel's Favorite
Booked a weekend birthday stycation, first hotel booking since the circuit breaker lockdown period began. I had a wonderful stay and highly recommend a visit to give that relaxing holiday feel while still at home in Singapore. The food quality and choices (Cliff restaurant dinner, Kwee Zeen breakfast and room service) exceeded my expectations and I would return to visit Sofitel Sentosa again just for dinner. All of the staff were extremely friendly and helpful but a few really stood out and need specific mention. I originally had made a mistake in booking the room booking and could not use my Accor All platnium upgrade benefit. Naturally I was a bit upset but the front desk staff was really kind, helpful, made me feel weclome and went out of their do what they could to make sure my stay was a memorable one. I think the hospitality and professionalism of front desk staff exceeded my expectations even for a prestigious brand such as Sofitel. Samantha and Farah are exceptional employees who go above and beyond the call of duty that Accor should be proud to have as a member of their team. I also need to mention a member of the pool staff, Sarah, who despite being extremely overwhemed and understaffed at the poolside this holiday weekend rush, he was constanly running back and forth fullfilling orders and despite some delays he was able to accomodate all of the guests. I never saw him idle for a minute during the two hours i visited the pool. All in all, this was a 5 star visit for Sofitel Sentosa Resort and has exceeded my expectations despite all of the recent changes and regulations needed in these stressful times. If you're thinking of a weekend staycation getaway book a room at the Sofitel Sentosa Resort and be a part of the restoration of the great travel and hospitality industry here in Singapore.
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Date of stay: August 2020
Value
Location
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3 Helpful votes
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Response from Piotr Kupiec, General Manager at Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified)
Responded Aug 29, 2020
Bonjour jamesgthang, Happy belated birthday! Thank you for allowing us to create memorable experiences for you on your big day. Here's wishing you the best of health, always. Thank you for sharing this encouraging review with us. We greatly appreciate your kind words during such uncertain times. Indeed, we are trying our best to navigate through this unprecedented times positively yet cautiously - guests like your kind self inspire and motivate us to do better daily. We will definitely relay your review to the respective teams mentioned. Thank you once again and we will be delighted to have you visit us again soon. Do drop us a note upon reservation for us to make your next visit a magnifique one too. Have a lovely day. Best Regards, Piotr Kupiec General Manager
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nightjar91 wrote a review Oct 20
Singapore, Singapore30 contributions17 helpful votes
Family and I decided to take a break and stay at Sofitel Sentosa for 5 nights. We usually go overseas during this time of year but this time round no way to get to anywhere. We chose this hotel because its near the beach, a wooden stairway down a sloping cliff will bring you down to a small road that runs parallel to the beach. And the resort compound spans quite a large area and thus gives you a resort feel. I think the General Manager Mr Piotr Kupiec and his staff should be commended for the effort they have put into to run a resort with so much restrictions during this difficult time. To make the guests safe and at the same time to make them feel not so restricted as to spoil their holidays. It is indeed hard work and much more effort has to be put in as compared to say normal circumstances without the covid restrictions. Right from the start, with Vinnie Lee from Reservation , right down to the staff at the Cliff restaurant, we were made very welcomed. Although we have to wait for a little while longer sometimes for a request to be executed, I think if we managed our expectations, everything seems to be alright. I think the word to use is compassion. We should not expect any hotels to run as if they are operating in normal times under the backdrop of a pandemic. We are still in the middle of one. But seeing how this hotel operates, from the non-buffet breakfast ( it takes more effort and more staff to serve individual breakfast than a buffet), the scheduled dining time for guests, the relentless effort to make sure the guests get their food without much delay, to supervise consistently making sure there is social distancing, ..etc, it's really not easy. And I can see that some of the staff works really hard to achieve the standard that this resort is reputed for. So I take this opportunity to say Thank You to Piotr, always moving around to make sure everything is in order, Reception staff Liz, Sarah and Penny, Glenn from Kwee Sin, Scarlet, Julienne, Natalia, Roy and Jason from The Cliff, you guys have made our short break relaxing and pleasant. Keep up the great effort .
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Date of stay: October 2020
Location
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1 Helpful vote
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Meelen Sidhu wrote a review Oct 20
1 contribution
We (4 of us) stayed for 3 days. We had the beef goulash, rib eye, pork chop, pizzas(meat lovers and the truffle), lamb chops and other stuff. The flavours were good but it was extremely salty. Also, the seats were not cleaned and some of us had our shorts stained on 2 different occasions. Finally, the spa did not confirm our booking (even though we booked 2 months in advance) and it was a headache to convince them to confirm it again. However, the waiters are attentive and the staff are extremely friendly. The rest of the hotel is clean and the peacocks and peahens are really beautiful (just be careful not to leave food unattended).
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Date of stay: October 2020Trip type: Traveled with friends
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Sean wrote a review Oct 19
3 contributions1 helpful vote
My girlfriend and I spent two days staycationing here this week. While the hotel facilities, pool and room are all really nice the service in the bar and restaurants is sub standard. Half of the bars are running without stock. For example on settling in at the pool we tried to order a bottle of Rosé... only to be told there was none. The draught Kirin was also out, and they weren't able to do a Bloody Mary. Not what you expect on a staycation given the price. In the restaurant it takes an internity to get a waiter to serve you and they know little about the menu. I don't blame the staff necessarily but the poor management, particularly in F&B where its clear training is severely lacking. It could be great but sadly for me its a 3 star service charging 5 star prices.
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Date of stay: October 2020Trip type: Traveled as a couple
1 Helpful vote
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PRICE RANGE
$221 - $412 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the sentosa hotel sentosa island, the sentosa resort and spa, the sentosa island hotel, the hotel sentosa island
FORMERLY KNOWN AS
The Singapore Resort & Spa Sentosa, Managed by Accor
LOCATION
SingaporeSentosa IslandSentosa Island
NUMBER OF ROOMS
215
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Frequently Asked Questions about Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified)
Which popular attractions are close to Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified)?
Nearby attractions include Fort Siloso (0.2 miles) and Tanjong Beach (0.2 miles).
What are some of the property amenities at Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified)?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified)?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified)?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified)?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified)?
Conveniently located restaurants include LeBar, The Garden, and Kwee Zeen.
Are there opportunities to exercise at Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified)?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified) have an airport shuttle?
Yes, Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified) offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified) located near the city center?
Yes, it is 0.8 miles away from the center of Sentosa Island.
Are any cleaning services offered at Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified)?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified) offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.