The waiter Jason attended to us promptly and professionally with the only aim is to make our dinner experience a wonderful one. Couple with the great food, nice ambience and relaxing setting plus easy listening classic, it truly made our experience at Cliff something memorable for all of us.
We love our stay very much, the breakfast spread is amazing! reception staff is really friendly and accomodating our request for last minute connecting room, heads up to Nasrin, Wai Wai, Eric, and Sunati. We will come back anytime soon. We didn't see any peaccok, maybe we will have luck to see them next time.
We came for one night staycation as part of the Accor membership complimentary stay. When we reach the reception service was very cold and unwelcoming. The pillows were too soft and the tv also broke down during our stay. Overall not a very enjoyable stay even though the hotel grounds are beautiful. We had staycations at other hotels and the service was much better.
One of the best dining place at Sentosa, excellent service staff here. Attention to details, the topping up of water periodically is a plus point. Celebrated my husband's birthday and also our wedding anniversary at the restaurant, the staff prepared a slice of beautiful cake for us, and even sang a birthday song for him. We've enjoyed the service and dining experience here at kwee zeen and special shoutout to the service staff, Fish and Jia Hui for their exception service! Keep up the good work! The varieties of food here is a good spread too! Thank you to the staff who serve us at the food counter too.
Sofitel Sentosa is definitely a beautiful place to hold your wedding. Even though we changed our wedding coordinator thrice which caused some miscommunication, the actual wedding day went rather smoothly all thanks to the banquet manager - Thomas! He’s truly the gem of the hotel. Was super helpful even before the wedding when we went for rehearsal. The suite given to us was beautiful too & the frontline staff were always so prompt whenever we make a request.
We had a staycation at this beautiful hotel, enjoyed it so so much we had a bike ride with help of concierge team, Ariffin, Rahman, Sheeva, Sunati. thank you for a beautiful experience. Everything is beautiful in this hotel, from the swimming pool to the bar to the rooms.
Annual family gathering, we chose the Sofitel in Sentosa because it’s away from the mainland on the magical island where peacock roam freely and the unending sea breeze lulls one into a gentle state of peace.., even one of the wings of the hotel is so named. The team here have become friends because of their professionalism and attention to details. Marcus, Sagar, Winson, Dhruv, Yohan, Julianne and Jason have all become like our Accor family and ensure that we feel pampered and special. We always get the special corner seat where we get to watch the sun set in slow motion, every celebration we have had been marked by them with cakes and candles, it’s not much but it’s the thought that counts and they always join us with well wishes. We wish them the very best too at work and with their respective families……
The buffet is good. My only complain is the tuna sashimi is not fully defrost, so it was a bit tough. Service is excellent. Special thanks to Farah, Jia Hui and Fish. The hotel environment is nice, good for an evening walk after dinner.
You have a wedding coming, And you're not sure where to plan it? I can safely say Sofitel Sentosa can offer a cosy and WELL planned wedding banquet for you. Big Shoutout to the team, Veronica, the Main Wedding Planner, Thomas, Mohan, Chef Mao, Adelin, Guna. Veronica's attention to details has surpass my expectations. During the initial planning phase, she was extremely patient with my neverending worries and questions. even with urgent text at 11pm, Veronica has never failed to sent a reply or a call late into the night to assist my queries. Do not be afraid to ask your queries with Veronica as she will definitely be at the ready to assist and answer them. The actual day was smooth sailing as the team will guide and serve your guests with utmost care. Food wise was excellent from the talented Chef Mao. My guest had only compliments for the food being very close to home style and not too salty that was extremely pleasant to the palates to my guest. If you're thinking what to choose for your banquet dessert, Choose the Mango Pudding Dessert. You wont regret it. The after care from the hotel staffs were amazing as they packed our food into our rooms so that we can enjoy them after the party was over. Rooms were cosy and the bathtubs had bath salts to soak your aching feet in them. The complimentary massage was to die for as I was so close to relax and enter dreamland as they pamper you with perfect pressure massages. Overall, if you would like to have your wedding here, Yes pls do. you will not regret it. Look for Veronica.…
Held the best weekend wedding all thanks to Veronica and her amazing team! I had nothing much to do as a bride because the team was extremely efficient, accommodating and understanding! That allowed me to relax and just savour in moments of this special occasion! Big shout out to Veronica, Thomas, Jason, Chef Mao (best wedding food I had tasted and I am so glad it was at my own wedding!) and Adelin (you are amazing!!) Thank you for making my wedding the dream wedding! To add on, the hotel had facilities such as the fish spa, where my husband’s parents and mine got to experience together, clearing the awkwardness as strangers and began to merge as one family. We truly highly recommend holding your wedding here.