We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Very very nice hotel with beautiful clean spacious room, comfortable plush beddings and greenery ground. This is not my first time staying so no surprise. Everything is expected except that I noticed service staff from Lebar, Kwee Zin to front desk are not as smiley...More
We live in Singapore but from time to time we just need a break from it all. We often go out of Singapore for this but decided this time to just stay on the island. We wanted a place that was isolated and relaxing. We...More
3 Thank Craig and Nicol... K
Response from GM_PiotrKupiec, General Manager at Sofitel Singapore Sentosa Resort & SpaResponded January 26, 2018
Bonjour Nicol K,
Firstly, allow me to say how very thankful for your decision to stay at Sofitel Resort and Spa during your recent holiday. Reading guest reviews is one of our team’s most heartfelt tasks, and we thank you for enriching TripAdvisor’s travel community...More
Alex helped us to pick the most beautiful teas to suit our tastes, and arranged the most magnificent high tea we have ever seen and tasted. Everything was incredible, in looks and flavours, and presentation was second to none! Best day of our holiday relaxing...More
Very satisfied with the ambassadors especially Angela, Lana and Kour as they took the extra mile to solve my problems. The peacocks are adorable. Buffet spread for Kwee Zeen restaurant was impressive. If only I was informed of the direct shuttle from Vivo City. The...More
We often stay here on our way home from OS and we have family nearby. The hotel and grounds are lovely. My daughter adores the peacocks and is always keen to see new babies walking around.
Our room initially was spacious with the kids on...More
We purchased the Luxury Escapes deal and have used it, however the dinner menu was limited but more so the serving sizes were incredibly small. We were also sent promotional emails for drinks whilst staying however found... More
We purchased the Luxury Escapes deal and have used it, however the dinner menu was limited but more so the serving sizes were incredibly small. We were also sent promotional emails for drinks whilst staying however found these couldn’t be used because we had purchased the Luxury Escapes deal! They were also reluctant to honour the promotions for anything else so therefore felt we were treated differently during the stay. We couldn’t understand why they would run promotional activities if there is so much reluctance by the staff to provide this. We found the room they put us in to be quite old. I would imagine if we hadn’t of purchased the Luxury Escapes package deal potentially our stay may have been more pleasurable as the surroundings are beautiful here. For the most part our stay has been lovely, besides honouring the vouchers the staff have been pleasant and friendly but thought I would point out that the package deal may not be child friendly. On a side note there are 3 restaurants to eat at on the resort so sufficient options for children otherwise.