Shangri-La Rasa Sentosa, Singapore
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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 03/28/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Shangri-La Rasa Sentosa, Singapore
Updated 03/28/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#11 of 16 in Sentosa Island
Location
4.4
Cleanliness
4.4
Service
4.4
Value
3.9
A heart-warming welcome awaits at Shangri-La Rasa Sentosa, Singapore, the only beachfront resort in Singapore. Boasting bountiful sun drenched sea views, this tropical playground is tailor-made for families as well as fun and sun-seekers alike. Our vibrant island escape is still within easy reach of the city, for you to experience, discover and explore Singapore - the majestic Lion City
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Game room
Kids stay free
Parking
Wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa locker rooms
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Kid-friendly buffet
Poolside bar
Water park
Entertainment staff
Table tennis
Babysitting
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
iPod docking station
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Ocean View
Languages Spoken
English, Chinese, Filipino, Malay
Location
Full view
73Somewhat walkable
Grade: 73 out of 100
10Restaurantswithin 0.3 miles
4Attractionswithin 0.3 miles
Contact
101 Siloso Road, Sentosa Island 098970 Singapore
Getting there
HarbourFrontSingapore Mass Rapid Transit19 min
Rental CarsSee all Sentosa Island rental cars
4848Reviews148Q+A100Room tips
Reviews
Traveler rating
- 2,672
- 1,388
- 450
- 197
- 141
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Most Recent
Loved the entire vibe of the hotel. The view and the pool was amazing. The sunset was absolutely beautiful. Choose the higher floors though or else you will end up blocked by the garden trees (we booked two rooms and the second one was on the lower floor and the view was just trees). Amazing service from the staff. The rooms does feel a bit dated but the overall environment and views more than make up for it.
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Date of stay: December 2021
Rooms
Cleanliness
Service
Room Tip: Request for a high floor as the garden trees are quite tall and will block your view if you...
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Helpful
Response from Sen Comms, Other at Shangri-La Rasa Sentosa, Singapore
Responded 4 days ago
Dear sharkybyte101, Thank you for taking time to share your stay experience via TripAdvisor. It is a pleasure to hear your compliments on our view, natural surroundings, resort facilities and our Shangri-La hospitality. We are equally happy to know that you had enjoyed the stay and we look forward to welcoming you back to our resort again soon! Yours sincerely, Gavin Weightman General Manager
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+1
Hotel's Favorite
We totally enjoyed our 3D2N stay. We can feel that every department made an effort to let us feel pampered during our stay. Kudos to the management to made this possible. Special thanks to the following staff : Check in - Daniael went the extra mile to arrange a room based on our needs Fun team - Fiona helped us a lot as we were first timers. Offering the beach equipment for free is really a good initiative to compensate the removal of the pool activities. Check out - Shawn offered (without my request) and ran upstairs to my room to take a card on in the “activation slot”. Conceige- Prakash and team was very efficient to pick up my stuff in the fridge so we don’t need to wait for too long before we head home.
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Date of stay: September 2021Trip type: Traveled
2 Helpful votes
Helpful
Response from SEN Team, Other at Shangri-La Rasa Sentosa, Singapore
Responded Sep 13, 2021
Dear nicxl, Thank you for taking the time to share a review of your recent stay with us. There is nothing more satisfying than knowing that we were able to create a delightful stay experience for you. Your compliments on our Shangri-La hospitality delivered by our staff, especially Daneal, Fiona, Shawn and Prakash are very much appreciated. We look forward to welcoming you back to Shangri-La Rasa Sentosa, Singapore. Yours sincerely, Gavin Weightman General Manager
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We decided to return to Rasa Sentosa to celebrate the hubby’s birthday after a fabulous stay last year. We had a pool view room with fantastic views and the room was squeaky clean without a speck of dust. Fast forward to present day, we entered our assigned room anticipating the same “wow” but were left disappointed from the moment we stepped in. Our pool view room is in fact a tree view room and the balcony was littered with leaves. Not sure what I did wrong as I thought I did everything right - made a direct booking via Shangri-La and not through 3rd party sites and completed mobile check in as soon as I was able to. I even remarked that this stay is a birthday celebration during booking. Sad to say, I believe we will not be returning after this stay. Thanks to Allison for trying to make it right. Appreciate your effort.…
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Date of stay: May 2022Trip type: Traveled
2 Helpful votes
Helpful
Response from Sen Comms, Other at Shangri-La Rasa Sentosa, Singapore
Responded 4 days ago
Dear Anjelic4, Thank you for taking time to share your stay experience via TripAdvisor. We are sincerely sorry for the inconveniences that you faced during the stay. Here at our hotel, we take the feedbacks of our guests very seriously as it helps us to enhance the overall guest experience. Please rest assured that I am working with the departments concerned to ensure that we reflect the service standards that Shangri-La is renowned for. We sincerely hope to have the opportunity to restore your confidence in our resort and to be of service to you again in the future. Yours sincerely, Gavin Weightman General Manager
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They charge for everything! I wanted to arrange for amenities in the room for a special occasion (anniversary) and they wanted to charge me $30 for a box of chocolate and macarons when I'm spending a bomb on the room? The room and hotel are rundown and old, definitely long overdue for a renovation. The staff are not as friendly and very inconsistent service. Disappointing.
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Date of stay: April 2022
Rooms
Service
Sleep Quality
Helpful
Response from Sen Comms, Other at Shangri-La Rasa Sentosa, Singapore
Responded 1 week ago
Dear MatthewYeo_15, Thank you for taking time to share your stay experience via TripAdvisor. Here at our hotel, we take the feedbacks of our guests very seriously as it helps us to enhance the overall guest experience. Please rest assured that I am working with the departments concerned to ensure that we reflect the service standards that Shangri-La is renowned for. We sincerely hope to have the opportunity to restore your confidence in our resort and to be of service to you again in the future. Yours sincerely, Gavin Weightman General Manager
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+1
To celebrate my sons 12 year birthday, we booked 2 nights Rasa Family Fun package stay directly on Shangri-la website which includes sumptuous brekkie and seafood buffet. The room and view was stunning with great amenities in the hotel. Service over all was TOP Notch! Smooth and fast check in at the front desk despite the weekend. Water sports activities - Kayak, etc was open complimentary to Hotel guest. A Big compliment to Front Desk Shawn Tan and Dining staff Nicholas for going all out and surprising my son with Chocolates and Ice cream. Thank you from the bottom of our heart! Overall it was an awesome staycation and ... the food was awesome! Keep up the wonderful service ! Thank you!
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Date of stay: April 2022Trip type: Traveled
Room Tip: Enjoy everything in the hotel. Don't forget to get a tan :)
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Helpful
Response from Sen Comms, Other at Shangri-La Rasa Sentosa, Singapore
Responded 2 weeks ago
Dear sccs99, Thank you for taking time to share your stay experience via TripAdvisor. It is a pleasure to hear your compliments on our rooms, views, resort facilities, sea sports activities, culinary offerings and our Shangri-La hospitality. We are honoured to be part of your son’s birthday celebration and are very happy to know that Shawn and Nicholas were instrumental in creating a memorable birthday experience for him during the stay. We have shared your compliments with Shawn, Nicholas and the team, and all of us are encouraged by your kind words. Moreover, we are equally glad that you and your family had enjoyed the stay and we look forward to welcoming you back to our resort again soon! Yours sincerely, Gavin Weightman General Manager
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Excellent customer service and great choice for families with young children as there are enough activities in the resort such that you do not need to step out if you do not wish to. Kids-friendly as the activities are suitable for kids of all ages including toddlers 👍🏻👍🏻 the private beach area is also very well-kept and clean. Also very impressed with the housekeeping team. They always managed to get back with our requests within 10 mins although I’m pretty sure the hotel is operating at full cap. Love the food offered at the hotel as well. Good spread and variety for the breakfast buffet although there were some hits (pastries are awesome!) and misses (dim sum, eggs station). Loved that they even set up a kids zone in the restaurant so that kids can help themselves to the food and make their own choices. My son loves it. They also have staff stationed outside the restaurant during breakfast hours to offer treats to children. The only gripe I have about the hotel is the dated rooms. Although reasonably well-maintained, it is very old and the amenities are dated. Water pressure and temperature from the shower is also not consistent. Toiletries certainly do not feel premium as stated; it feels more like those offered at budget chain hotels. I would expect more from shangrila. Overall, very comfortable stay with the lush greenery surrounding. Only wished the rooms can be more modern given the steep pricing.…
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Sen Comms, Other at Shangri-La Rasa Sentosa, Singapore
Responded 2 weeks ago
Dear j_lifer, Thank you for taking time to share your stay experience via TripAdvisor. It is a pleasure to hear your compliments on our Shangri-La hospitality, resort facilities, kids’ activities, culinary offerings and natural surrounding. Furthermore, we appreciate the comment on our rooms’ amenities and will continuously work with our team to enhance product delivery in order to offer a great resort experience for all our guests. We look forward to welcoming you back to our resort again soon! Yours sincerely, Gavin Weightman General Manager
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Got a room with a sofa bed for a young child, hotel could even provide guard rails (x2) for the sofa bed! This is a great hotel for kids who will enjoy the pool, splash zones, beach, water activities and indoor play rooms (including one for art and craft). We had to wait 2 hours for our room to be ready, so we got our swim gear out and headed to the pool. Pool/beachside menu got boring after a couple of meals. Toilet by the pool could do with better facilities - doors/locks that didn't work properly, no soap at wash basin. We'll be back for the beach/pool, hope the toilets improve!
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Date of stay: May 2022
Value
Cleanliness
Service
Helpful
Response from Sen Comms, Other at Shangri-La Rasa Sentosa, Singapore
Responded 2 weeks ago
Dear juzatourist, Thank you for taking time to share your stay experience via TripAdvisor. It is a pleasure to hear your compliments on our rooms, resort facilities and activities. On the other hand, we sincerely apologise that you had to wait for the room to be ready upon check-in. Furthermore, we appreciate the comment on our pool bar menu and guest washroom by the pool. We will continuously work with our team to enhance product delivery in order to offer a great resort experience for all our guests. We look forward to welcoming you back to our resort again soon! Yours sincerely, Gavin Weightman General Manager
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The resort is one of the best in Sentosa, especially for family travelers, and has a private beach and a lot of activities for young and older children. The food is great, service can be improved. You can walk to other attractions in Sentosa. The hotel is starting to show age.
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Date of stay: March 2022
Cleanliness
Service
Sleep Quality
Helpful
Response from Sen Comms, Other at Shangri-La Rasa Sentosa, Singapore
Responded 2 weeks ago
Dear VarunVikram, Thank you for taking time to share your stay experience via TripAdvisor. It is a pleasure to hear your compliments on our resort facilities, activities and culinary offerings. We appreciate the comment on our Shangri-La hospitality and will continuously work with our team to enhance service delivery in order to offer a great resort experience for all our guests. We look forward to welcoming you back to our resort again soon! Yours sincerely, Gavin Weightman General Manager
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1. the hotel is same as what it was many many years back - a lot of items missing like toilet near the pool NO amenities except shower gel / shampoo / conditioner - no comb no towels etc.. 2. on another note there are NO guards or toilet janitors > fathers are bringing in young daughters to the Men's shower room whereas men are all naked showering OR changing their clothes which is absurd 3. people and kids will be bored of the same same buffet everyday - breakfast lunch or dinner in the silver cafe is same for 1 week according to the people who had stayed in the hotel for 7 days 4. the rooms are good and has a nice view of the sea however the amenities are very limited - have to keep on calloing housekeeping to add on toilet amenities 5. check in time was 3pm arrived hotel at 4pm waited until 6pm to get a room, but when checking out the staff were stiff saying their hotel is fully booked and cannot extend even 2 hours after 12 noon - sorry to say but very uncooperative especially when one is with small infants and children in the rooms. 6. will try other hotels in Sentosa next weekend…
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Date of stay: April 2022
Rooms
Cleanliness
Service
Room Tip: if you like string showers like me - you will be disappointed
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Helpful
Response from Sen Comms, Other at Shangri-La Rasa Sentosa, Singapore
Responded 2 weeks ago
Dear premgoody, Thank you for taking time to share your stay experience via TripAdvisor. We are sincerely sorry for the inconveniences that you faced during your stay. Here at our hotel, we take the feedbacks of our guests very seriously as it helps us to enhance the overall guest experience. Please rest assured that I am working with the departments concerned to ensure that we reflect the service standards that Shangri-La is renowned for. We sincerely hope to have the opportunity to restore your confidence in our resort and to be of service to you again in the future. Yours sincerely, Gavin Weightman General Manager
Read more
+1
This hotel is very popular and fully booked I tried to book best room with great view in Jan 2022 ( fully booked), Feb 2022( fully booked) , March 2022 ( only room with no sea view and suite room - not worth it for 1 night stay), April 2022( oh, my fav room is available. , thus I booked this room). Waiting patiently till April 2022 .. 1 week before check in, i was prompted to book breakfast slot and swimming pool slot. 3 days later, i was prompt to my enter particulars and my credit card details for hotel to collect payment $600 room + ＄600 room deposit! ( remaining balance will be refunded to ur credit card after paying F&B and room) Earlier on check in day, they send msg detailing your room number, [ top floor] very efficent! I took Bus A from Beach Station ， then to this hotel. The hotel lobby - non air conditioned. I waited for my turn . After some time, i was attended by recep. I was told that i would be given chocolate gift I walked to the room. Opened the door. Seen the room , love the view. Order fruit platter and decaf coffee 40 mins later food came One teapot of coffee and large serving of fruits! I sat by , eat fruit, admire beach view and sea view and also see change in weather , sunny， rainy ， then sunny.. At 5.30 pm , went to swimming pool, Like this pool, with lifeguards , bar, Adjoining beach, parks, even adult only quiet space . . At 6pm, after few laps ,order dinner- satay and signature cocktail. ( cocktail come in big glass , with 3 slice of fruits ) Went back to room .. Next day, went to gym for workout. One need to go to ask counter at level 5 first , then one is given access pass Gym is spacious but some equipments cannot be used due to restrictions Went to Silver Shell Cafe for breakfast Restaurant is spacious. And service crews are helpful. There are many buffet stations ,and guests specific what they want and cooks/ service crews put items on plate and guests carry plates and cups to their tables themselves Back to room after breakfast. Spent some time on laptop and ocassionally look out to window to admire beach and sea.. Check out was effortless. Taking Sentosa Bus A to RWS shopping mall ,then to mainland Singapore…
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Date of stay: April 2022Trip type: Traveled
1 Helpful vote
Helpful
Response from Sen Comms, Other at Shangri-La Rasa Sentosa, Singapore
Responded 4 weeks ago
Dear AlvinHotelguru, Thank you taking time to share your stay experience via TripAdvisor. It is a pleasure to hear your compliments on our Shangri-La hospitality, views, culinary offerings, and resort facilities. We are equally happy to know that you had enjoyed the stay and we look forward to welcoming you to our resort again soon! Yours sincerely, Gavin Weightman General Manager
Read more
PRICE RANGE
$291 - $487 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri-la`s rasa sentosa hotel sentosa island, rasa hotel sentosa island, shangri la sentosa
FORMERLY KNOWN AS
Shangri-La's Rasa Sentosa Resort & Spa
LOCATION
SingaporeSentosa IslandSentosa Island
NUMBER OF ROOMS
454
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Claim Your Listing Frequently Asked Questions about Shangri-La Rasa Sentosa, Singapore
Which popular attractions are close to Shangri-La Rasa Sentosa, Singapore?
Nearby attractions include Fort Siloso Skywalk (0.2 miles), Tanjong Beach (0.10 miles), and Nestopia (0.1 miles).
What are some of the property amenities at Shangri-La Rasa Sentosa, Singapore?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Shangri-La Rasa Sentosa, Singapore?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Rasa Sentosa, Singapore?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Shangri-La Rasa Sentosa, Singapore?
Yes, free parking is available to guests.
What are some restaurants close to Shangri-La Rasa Sentosa, Singapore?
Conveniently located restaurants include Shangri-la's Rasa Sentosa Resort Restaurants, Trapizza, and Silver Shell Cafe.
Are there opportunities to exercise at Shangri-La Rasa Sentosa, Singapore?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Shangri-La Rasa Sentosa, Singapore have an airport shuttle?
Yes, Shangri-La Rasa Sentosa, Singapore offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Shangri-La Rasa Sentosa, Singapore have airport transportation?
Yes, Shangri-La Rasa Sentosa, Singapore offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Shangri-La Rasa Sentosa, Singapore located near the city center?
Yes, it is 1.0 miles away from the center of Sentosa Island.
Are any cleaning services offered at Shangri-La Rasa Sentosa, Singapore?
Yes, dry cleaning and laundry service are offered to guests.