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Shangri-La Rasa Sentosa, Singapore

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$503
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About

#12 of 18 hotels in Sentosa Island
Location
4.4
Cleanliness
4.4
Service
4.4
Value
3.9
A heart-warming welcome awaits at Shangri-La Rasa Sentosa, Singapore, the only beachfront resort in Singapore. Boasting bountiful sun drenched sea views, this tropical playground is tailor-made for families as well as fun and sun-seekers alike. Our vibrant island escape is still within easy reach of the city, for you to experience, discover and explore Singapore - the majestic Lion City
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Badminton
Kids stay free
Parking
Wifi
Hot tub
Pool / beach towels
Swimming pool toys
Adult pool
Outdoor pool
Fitness / spa locker rooms
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Canoeing
Hiking
Water sport equipment rentals
Bicycle tours
Table tennis
Waterslide
Babysitting
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot bath
Foot massage
Full body massage
Head massage
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Picnic area
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Desk
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
iPod docking station
Walk-in shower
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Ocean View
Languages Spoken
English, Chinese, Filipino, Malay
Hotel links
:Exclusive Member Rate
4957Reviews156Q+A100Room tips
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CLALITAA wrote a review Jun 2
Singapore, Singapore283 contributions54 helpful votes
+1
If you like the sun and sand.. This is a great place popular with families with young children to unwind and relax. However, there are very limited parking lots available and only 1 staff to manage the incoming cars at the main entrance .. Carpark was full at about 4pm and there was a long queue. And there are no security check at the carpark /beachfront facilities area to verify if you're a resident / event guest. Took the terrace room on a high floor. Very spacious.. Clean and comfortable. Kudos to the housekeeping team.
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Date of stay: June 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sen Comms, Owner at Shangri-La Rasa Sentosa, Singapore
Responded 4 days ago
Dear CLALITA, Thank you for taking the time to share your stay experience via TripAdvisor. It is a pleasure to hear your compliments on our resort facilities, activities, and the cleanliness of the room. We appreciate the feedback very much and will continuously work with our team to enhance service delivery in order to offer a great resort experience for all our guests. Once again, thank you for the feedback given and we look forward to welcoming you back to our resort again soon! Yours sincerely, Gavin Weightman General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NottheonlyMatt wrote a review Jan 2023
Arundel, United Kingdom36 contributions56 helpful votes
Hotel's Favorite
I had already decided to book this hotel without much research simply based on its location and the fact I thought it would be fun for my young family. The travel agent I was using initially tried to place us elsewhere on Sentosa, a half hearted attempt saying that there were no rooms available on the dates i required, a quick check with the hotel direct and this proved to be not the case although there were only a handful left. I stuck to my choice and we managed to book two sea view rooms. Closer to our arrival I began to read reviews, as one does, and there were quite a few disappointing ones, along with many praising their stay. Seeds of doubt kick in and then you feel that your whole family are going to be pointing the finger at you if those negative reviews materialise into our experience. Well I need not have worried, from the moment we arrived (very late at night) to the moment we left, our stay was excellent. The staff are truly the biggest asset, all friendly, polite and helpful, the rooms are a little small and maybe not super high spec as some 5 stars but they are comfortable quiet and the view is impressive, and to be honest we don’t go on holiday to spend a lot of time in the room. Pools were great for the kids, beach was great and the breakfast was fantastic, but get in early if you can to avoid the busy session, the choice and quality was top notch. Would definitely go back, we had a great stay here.
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Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Sen Comms, Other at Shangri-La Rasa Sentosa, Singapore
Responded Jan 10, 2023
Dear NottheonlyMatt, Thank you for taking the time to share your stay experience via TripAdvisor. It is a pleasure to hear your compliments on our Shangri-La hospitality, view from the room, resort facilities, and culinary offerings. We are delighted to know that all of you enjoyed the stay with us and we look forward to welcoming you back to our resort again soon! Yours sincerely, Gavin Weightman General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Steve N wrote a review May 2023
3 contributions
Shangri la Rosa Sentosa was a final two day relax after visiting Europe back home to New Zealand. The welcome at reception and the baggage handling was all good. On checking in my wife and I were told we had twin beds. We asked to change and they advised we would need to push them together. Our room was 11 floor but faced trees and for the price we expected a better view. Reception kindly offered a complimentary Cho Liya’s or mini bar, we said mini bar but this never arrived , we reminded them on day two to be told it’s only soft drinks and apologies for not delivering. We ate in the diver shell cafe and advised we should not order al a cart as it would take an hour, rather we should use the buffet. There was hardly any food left as it was about 8pm. But they charged us s$86 each which was not reasonable for the food we had. We booked a 90 minute massage for two, but we’re out in separate rooms (not a couples experience) it was lost in translation. They charged nearly nz$600 for that service which was shocking and overpriced. The hotel is looking tired outside and in need of refreshing. Location is good for beach(but can’t swim in sea because of jellyfish that’s May kill you. Good near rides for cable car and Vico shopping. Wong rush back at the prices they charge and service was average
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Date of stay: April 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Ask pricing on extras before committing
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sen Comms, Owner at Shangri-La Rasa Sentosa, Singapore
Responded 3 weeks ago
Dear stephenn296, Thank you for taking the time to share your stay experience via TripAdvisor. Here at our hotel, we take the feedbacks of our guests very seriously as it helps us to enhance the overall guest experience. Please rest assured that I am working with the departments concerned to ensure that we reflect the service standards that Shangri-La is renowned for. Once again, thank you for the feedbacks given. We sincerely hope to have the opportunity to restore your confidence in our resort and to be of service to you again in the future. Yours sincerely, Gavin Weightman General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Indu Nair wrote a review May 2023
Bengaluru, India52 contributions13 helpful votes
This was our 2nd visit to Singapore so we decided to stay at Sentosa this time.....we booked Shangrila Resort after reading many reviews that it is kids friendly resort....We stayed for 4 nights and our stay was very good and comfortable. We reached the resort at 7 a.m and they checked us in the room without any extra charges....Our 3 yr old enjoyed the kids activities, kids club and kids pool very much.....They also have kids friendly menu.....so yes Shangrila is definitely a kid friendly resort......We get a Bus to go to Resorts world and around the Island from just outside the gate....The cable car Station is also just outside the resort...There is also a bus from lobby to Vivo City mall ...Coming to food the Buffet Breakfast had lot of options for everyone......We had dinner there once during our stay......It was good but expensive......The beach is at walking distance......Housekeeping was good.....They refilled water bottles( Tetra pack) everyday.....Overall our stay was memorable. Thank u Shangrila
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Date of stay: April 2023Trip type: Traveled with family
Room Tip: Rooms on higher floors have an awesome sea view...e g 9 ,10,11
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sen Comms, Owner at Shangri-La Rasa Sentosa, Singapore
Responded 3 weeks ago
Dear InduNair, Thank you for taking the time to share your stay experience via TripAdvisor. It is a pleasure to hear your compliments on our Shangri-La hospitality, resort facilities and activities, culinary offering, location, and shuttle service. We are glad to know that all of you enjoyed the stay with us and we look forward to welcoming all of you to our resort again soon! Yours sincerely, Gavin Weightman General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mark.Atkinson wrote a review May 2023
Auckland, New Zealand311 contributions64 helpful votes
+1
My family and I stayed two nights and had two rooms on separate levels. This was about the 6th time we have stayed as we always love to return. This time would probably rate as our favourite stay and feel Rasa has got better. The staff were superb, ALWAYS friendly, Aw in particular, always bright and bubbly, a word to management, he's a keeper!! I loved the increase in wildlife, beautiful Monitors, Peacocks and the odd Monkey. The room was nicely serviced and our house keeping staff was lovely. The pool staff, the "Fun Crew" were superb, very fun orientated. We loved the Silver Shell restaurant for breakfast, great options as I have mentioned in a separate review, a huge shout out the Indian kitchen and chef's. We will return again on our next visit to Singapore.
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Date of stay: May 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sen Comms, Owner at Shangri-La Rasa Sentosa, Singapore
Responded 3 weeks ago
Hi Akie64, Thank you for taking the time to share your stay experience via TripAdvisor. It is a pleasure to hear your compliments on our Shangri-La hospitality, room cleanliness, and culinary offering. We are glad to know that all of you enjoyed the stay with us and we look forward to welcoming all of you back to our resort again soon! Yours sincerely, Gavin Weightman General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andy D wrote a review May 2023
1 contribution
+1
This should be five stars, but this one thing has me APP’ed. Shangri La is a beautiful property, absolutely gorgeous pool. RM 1165 is beautiful. If available get it. Staff was exceptional, especially the person who checked us in. But, alas there’s always that one guy who you want to focus your attention to. And, that person is the bartender at the pool bar. On Sunday I didn’t take my reading glasses to the pool. I’m blind as a bat. I walked to the bar to order a drink. The bartender said you tell me what you want, I’ll deliver it to you. Odd, he couldn’t just make it for me. But I walked back to the lounger and waited, and waited. A staff member walked by and I asked if I could order a drink, he said yes, order from the APP. He walked away. I realized this wasn’t going to happen as I was virtually blind (no glasses). Now, the lack of human interaction twisted my stomach, is this what the rest of the world can expect, human interaction at a minimum. This is how employees are trained? You just use the APP and everything will be fine. Aggravated, but learn from my frustration. It’s not a huge one, but, one to realized management went for these APP for convenience to the customer. I like to deal with humans, I like to see the smile. These APP’s only takeaway excellent service. Still an exceptional resort.
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Date of stay: May 2023Trip type: Traveled with friends
Room Tip: Just learn from my mistakes.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sen Comms, Owner at Shangri-La Rasa Sentosa, Singapore
Responded 3 weeks ago
Dear Andy D, Thank you for taking the time to share your stay experience via TripAdvisor. It is a pleasure to hear your compliments on our Shangri-La hospitality. On the other hand, may I offer my sincere apologies for the service shortcomings that you experienced. We appreciate your comments very much and will continuously work with our team to enhance service delivery in order to offer a great resort experience for all our guests. Once again, thank you for your feedback as it helps us to improve our service befitting our valued guests and we look forward to the opportunity to be of service to you again in the near future. Yours sincerely, Gavin Weightman General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nora H wrote a review May 2023
1 contribution
Love the room! Spotless clean ! The housekeeping team did a wonderful job. They always seems happy and greeted me with a big smile. I feel welcomed and home always. The view is spectacular also. Everything day is a happy day for me to stay in this hotel.
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Date of stay: April 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sen Comms, Owner at Shangri-La Rasa Sentosa, Singapore
Responded 4 weeks ago
Dear Nora H, Thank you for taking the time to share your stay experience via TripAdvisor. It is a pleasure to hear your compliments on our Shangri-La hospitality, room cleanliness and the views. We are glad to know that you enjoyed the stay with us and we look forward to welcoming you back to our resort again soon! Yours sincerely, Gavin Weightman General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Simon Chou wrote a review Apr 2023
16 contributions7 helpful votes
今年4月26日是我跟太太結婚49周年紀念日, 特地選了新加坡SHANGRI-LA RASA SENTOSA作為紀念渡假. 到達前一天, 酒店巳發了EMAIL過來, 可以先進行网上CHECK IN, 4月23日到了新加坡, 巳收到酒店通過APP的通知, 巳安排好了酒店房, 而二個星期前, 酒店的EMAIL中巳詳列了建議升級的清單, 我選了升級全海景. 當日下午約一點多, 到達酒店, ,前台女職員在為我登記時細緻貼心, 入到房間, 就見到了酒店給我們的驚喜: 床上是一個用毛巾編成的兩隻天鵝, 中間形成一個心形, 我跟太太感到相當激動, 當真是物輕情重, 用我最喜歡的一句話說, 哪是: 盡在不言中! 轉身在冰箱門外見到上面貼著一張小紙條, 寫著: WE HAVE A SUPRISE FOR YOU! 還有一張賀卡, 祝我們HAPPY ANNIVERSARY, 署名是YOUR RASA FAMILY, 我感到非常暖心. 在RASA SHANGRI-LA的六天五晚期間, 我們都感受到酒店的熱情服務, 真的是不虛此行! 下面是我的幾點評論: 贊: 1. 房間包括洗水間的整潔度非常好, 床單乾淨潔白, 洗滌用品樣樣齊全(只是沒提供剃鬚刀) 2. 酒店雖然巳有幾十年歷史, 期間也許經歷過一些裝修, 房間雖然不是超大的豪華, 但不會顯 得得擠迫, 感覺舒服. 另外值一贊的是房間隔音做得非常優秀, 3. 陽台放置兩張椅子及茶几, 可惜酒店整體向東, 見不到夕陽西下的美景(可能在另一邊能見 到), 正所謂一杯冰凍啤酒在手, 吹吹海風, 真是十分寫意! 4. 我是安排在八樓, 在露台一眼望去, 整個酒店及泳池海岸盡收眼底, 當真飲心曠神怡! 5. 自助早餐相當豐富, 尤其是NOODLE那一擋, 跟我們遊客打成一片, 做到宾至如歸的感覺. 尤其是叻沙湯汁, 水準甚高. 6. 泳池的設計中規中矩, 池水清潔. 7. SHUTTER BUS的印度司機待客態度十分良好, 值得表揚稱贊. 建議: 1. 酒店的SHUTTER BUS第一班車為中午11:30, 如能略為提早一點, 可能更能滿足顧客的需 求. 2. 酒店外有SENTOSA提供的SHUTTER BUS A,B,C, 其中"A" BUS, 下一站是OPP VILLE HOTEL, 下車處就是"123"公車, 直達ORCHARD ROAD, 其中一個站下車就是ORCHARD 新線, 相當方便, 但沒見到酒店有這個介紹. 3. 房間內找不到USB的充電插口, 當然, 這里是以家庭渡假為目的, 甚少商務客, 但是以目前 的形勢, 有USB插口應該必要的. 總結來說, 此次選了到新加坡聖淘沙SHANGRI-LA RASA SENTOSA確實是選對了地方, 值得推篤.
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Date of stay: April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sen Comms, Owner at Shangri-La Rasa Sentosa, Singapore
Responded May 2, 2023
Dear Sinmin1011, Thank you for taking the time to share your stay experience via TripAdvisor. It is a pleasure to hear your compliments on our Shangri-La hospitality, room cleanliness, culinary offering, resort facilities, and shuttle bus services. On the other hand, we appreciate the feedback very much and will continuously work with our team to enhance product and service delivery in order to offer a great resort experience for all our guests. Furthermore, we are glad to know that all of you enjoyed the stay with us and we look forward to welcoming you and your family back to our resort again soon! Yours sincerely, Gavin Weightman General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ruth bond wrote a review Apr 2023
Washington, United Kingdom6 contributions2 helpful votes
Nice hotel a little dated and not the standard as other Shangri-las I have stayed. Mainly targeting families with daily entertainment by the pool for the children. The beach was polluted not advisable for swimming. The food in main restaurant was buffet approx Inc tax $95... which was very expensive for each meal if staying a week and with children. It would be more affordable to go out to eat on Sentosa.
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Date of stay: April 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sen Comms, Owner at Shangri-La Rasa Sentosa, Singapore
Responded May 2, 2023
Dear Q8872NMruthb, Thank you for taking the time to share your stay experience via TripAdvisor. Here at our hotel, we take the feedbacks of our guests very seriously as it helps us to enhance the overall guest experience. Please rest assured that I am working with the departments concerned to ensure that we reflect the service and product standards that Shangri-La is renowned for. We sincerely hope to have the opportunity to be of service to you again in the future. Yours sincerely, Gavin Weightman General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
spaldo10 wrote a review Apr 2023
Melbourne, Australia23 contributions2 helpful votes
Great place to stay with kids. Our boys 5 & 7 really enjoyed the slides and beach activities on offer. It's close to a Sentosa bus stop and cable car. Rooms are comfortable and easily slept the 4 of us on a king bed and sofa bed.
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Date of stay: April 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sen Comms, Owner at Shangri-La Rasa Sentosa, Singapore
Responded Apr 20, 2023
Dear spaldo10, Thank you for taking the time to share your stay experience via TripAdvisor. It is a pleasure to hear your compliments on our resort facilities, activities, and location. We are glad to know that all of you enjoyed the stay with us and we look forward to welcoming all of you back to our resort soon! Yours sincerely, Gavin Weightman General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$322 - $450 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri-la`s rasa sentosa hotel sentosa island, rasa hotel sentosa island, shangri la sentosa
FORMERLY KNOWN AS
Shangri-La's Rasa Sentosa Resort & Spa
LOCATION
SingaporeSentosa IslandSentosa Island
NUMBER OF ROOMS
454
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SHANGRI-LA RASA SENTOSA, SINGAPORE - Updated 2023 Prices & Hotel Reviews (Sentosa Island)

Frequently Asked Questions about Shangri-La Rasa Sentosa, Singapore
Which popular attractions are close to Shangri-La Rasa Sentosa, Singapore?
Nearby attractions include Fort Siloso Skywalk (0.2 miles), Tanjong Beach (1.7 miles), and Trick Eye Singapore (0.1 miles).
What are some of the property amenities at Shangri-La Rasa Sentosa, Singapore?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Shangri-La Rasa Sentosa, Singapore?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Rasa Sentosa, Singapore?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Shangri-La Rasa Sentosa, Singapore?
Yes, free parking is available to guests.
What are some restaurants close to Shangri-La Rasa Sentosa, Singapore?
Conveniently located restaurants include Shangri-la's Rasa Sentosa Resort Restaurants, Silver Shell Cafe, and Trapizza.
Are there opportunities to exercise at Shangri-La Rasa Sentosa, Singapore?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Shangri-La Rasa Sentosa, Singapore have an airport shuttle?
Yes, Shangri-La Rasa Sentosa, Singapore offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Shangri-La Rasa Sentosa, Singapore have airport transportation?
Yes, Shangri-La Rasa Sentosa, Singapore offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Shangri-La Rasa Sentosa, Singapore located near the city center?
Yes, it is 1.0 miles away from the center of Sentosa Island.
Are any cleaning services offered at Shangri-La Rasa Sentosa, Singapore?
Yes, dry cleaning and laundry service are offered to guests.