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Resorts World Sentosa - Equarius Hotel

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Resorts World Sentosa - Equarius Hotel
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801 Reviews from our TripAdvisor Community

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There are newer reviews for Resorts World Sentosa - Equarius Hotel
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Showing 731: English reviews
Singapore, Singapore
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I've top up moola for my complimentary birthday staycation in this hotel.Reservation is made on 19th June(with early check in requested).However during check in, I was being informed that occupancy rate is high.Thus check in time delayed till "after" 3PM as time is required for cleaning up.When checked in,notice that the room still have a balloon at the sofa area... More 

Helpful?
Thank BayeeRanger
Tokyo
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I recently stayed at Equarius Hotel, part of RWS, for our first staycation in Singapore. What stands out most was the level of attention and detail from not just one, but a large number of individuals working in different parts of the hotel. Starting with the moment we stepped out of our car and the warm welcome... More 

Helpful?
Thank TokyoConnyJ
europe
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

What really surprised me was the previous reviews. So many good reviews were written by new accounts which only has one review and mostly mention one staff. Can't help but think it's not written by actual hotel guests. Anyway, check in was slow. Very slow and despite the long queue, front desk staff was not very keen to speed up.... More 

Helpful?
3 Thank happybutnotsosolucky
EquariusHotel, Director of Rooms at Resorts World Sentosa - Equarius Hotel, responded to this review

Greetings from Equarius Hotel!!! Thank you for sharing your feedback with us and also for complimenting some of my team members who impressed you during your recent stay with us. I assure you I will personally share your feedback on their service delivery with them. However, it seems that we were not able to meet all your expectations to the... More 

Bengaluru (Bangalore), India
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is the first hotel I have stayed where wifi is not complimentary, not even at the lobby. They seem to be grossly understaffed, so there was always a queue at the front desk and one had to wait considerable time even for small queries. RWS is focused only on their part of the island, so very little info was... More 

Helpful?
4 Thank IrisBr
Level Contributor
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

It was my 2nd time staying at Equarius hotel and this time I brought my mom, hoping she'd enjoy it as much as I did during my first stay. She did enjoy herself and even wanted to go back again. :) The deluxe room is spacious and well-appointed. Some pros: -balcony (request for pool view with high floor to enjoy... More 

Helpful?
Thank Tay J
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

spent 2D1N in this great property from the moment we entered the spacious and warm lobby , during the smooth check-in and then the very spacious and quiet room..everything was just splendid. What was the most outstanding of all was the personal service by Manager Ms Jesslyn and her staff , who went the extra mile to make sure all... More 

Helpful?
Thank Josef123412
EquariusHotel, Director of Rooms at Resorts World Sentosa - Equarius Hotel, responded to this review

Greetings from Equarius Hotel. Thank you for your feedback and we are glad you had a pleasant stay with us. We do our best in going above and beyond our guest expectations and I will personally share your compliments with the Team. The Concierge team have always been known for their excellent recommendations provided to our guest. Thank you for... More 

Singapore, Singapore
Level Contributor
67 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We enjoyed the spacious and clean room and the swimming pool. Service crew helpful, definitely make us want to return again. Gym is not free at the ESPA. Check in takes a bit of waiting time during early afternoon on a weekday. Did not try the restaurants so can't comment.

Helpful?
Thank chiachiang
EquariusHotel, Director of Rooms at Resorts World Sentosa - Equarius Hotel, responded to this review

Greetings from Equarius Hotel!! Thank you for your kind compliments and we are glad you enjoyed your stay with us. Our housekeeping team led by Executive Housekeeper Faizal, takes pride in ensuring that all our guest are provided with comfortable rooms, I will definitely share your comments with the team. We do have a Gym at Hard Rock hotel which... More 

Level Contributor
5 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Sadly we only stayed a couple of nights with family , but would have been happy to stay longer . This hotel offers a high standard ,located close to all the Sentosa attractions , which makes it a relaxing place to return to after a full day of activities . Staff are generally curteous and attentive and then service level... More 

Helpful?
Thank Tony C
EquariusHotel, Director of Rooms at Resorts World Sentosa - Equarius Hotel, responded to this review

Greetings from Equarius Hotel!! Thank you for your kind compliments. Equarius Hotel does indeed provide a relaxing ambience for our guest. The team is elated to hear that your family enjoyed their stay with us. We look forward to serving you again soon. Regards, Kevin Singh Director of Rooms Equarius Hotel and Beach Villas More 

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

We really enjoyed here and the front desk was pretty polite and good to us. They even gave us free wifi instead of paying SGD 32. In the staff there was a guy named Syed Adam who was pretty good in assisting us. We are probably coming back here because of the great management.

Helpful?
Thank Dawood J
EquariusHotel, Director of Rooms at Resorts World Sentosa - Equarius Hotel, responded to this review

Greetings from Equarius Hotel!! We are glad to hear you enjoyed your stay with us. I will personally share your well deserved comments with Syed Adam. The front office team takes pride in ensuring that all our guest are welcomed and comfortable when staying with us, it is feedback like yours that keeps our team continuously motivated to serve our... More 

Houston, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Had a wonderful stay at Equarius. Service was excellent and the hotel amazing. The rooms are large with great views. We were checked in by Lynette and she was very sweet to give us recommendations of what to do with our short trip. We had a great time at Universal studios which was a 5 minute shuttle away. We will... More 

Helpful?
Thank imansidid
EquariusHotel, Director of Rooms at Resorts World Sentosa - Equarius Hotel, responded to this review

Greetings from Equarius Hotel!! Thank you for sharing your feedback. Lynette is indeed one of our star service ambassadors at Resorts World Sentosa and we are glad that you found her recommendations fulfilling. Besides Universal Studios, Resorts World Sentosa has an array of attractions for all ages to enjoy, another one of which is the Adventure Cove Waterpark. Equarius Hotel... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A haven nestled along the fringe of a tropical rainforest, Equarius Hotel is the perfect getaway for nature lovers and families alike. All our spacious and breezy deluxe rooms and suites feature a private balcony with stunning panoramic views of either forest or sea. The equally spacious bathrooms are designed for lavish convenience with double vanity areas, a separate bathtub and shower area. You will also enjoy exclusive use of the gym at ESPA at Resorts World™ Sentosa, Singapore’s first destination spa. ... more   less 

Additional Information about Resorts World Sentosa - Equarius Hotel

Address: 8 Sentosa Gateway, Sentosa Island 098269, Singapore
Location: Singapore > Sentosa Island
Price Range: $215 - $860 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Resorts World Sentosa - Equarius Hotel 5*
Number of rooms: 183
Reservation Options:
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Hotel Style:
#4 On the Beach Hotel in Sentosa Island
#5 Spa Hotel in Sentosa Island
#6 Luxury Hotel in Sentosa Island
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