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Resorts World Sentosa - Equarius Hotel

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8 Sentosa Gateway, Sentosa Island 098269 Singapore
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2037)
Room & Suite (932)
Dining (89)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 07/16/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/16/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 17 hotels in Sentosa Island
Location
Cleanliness
Service
Value
Travelers' Choice
A haven nestled along the fringe of a tropical rainforest, Equarius Hotel is the perfect getaway for nature lovers and families alike. All our spacious and breezy deluxe rooms and suites feature a private balcony with stunning panoramic views of either forest or sea. The equally spacious bathrooms are designed for lavish convenience with double vanity areas, a separate bathtub and shower area.
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Property amenities
Free parking
Free internet
Pool
Fitness / spa locker rooms
Restaurant
Kids stay free
Free shuttle or taxi services
Business Center with Internet Access
Valet parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Airport transportation
Shuttle bus service
Taxi service
Conference facilities
Banquet room
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Private balcony
Minibar
Flatscreen TV
Walk-in shower
Safe
Sofa
Telephone
VIP room facilities
Iron
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Great View
Languages Spoken
English, Chinese, Malay
1992Reviews67Q+A100Room tips
Traveler rating
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Popular mentions
Esmond Tan wrote a review Nov 24
Singapore, Singapore1 contribution
Wheelchair Accessible Hotel Room This is our first staycation in Hotel Equarius to celebrate our 40th Wedding Celebration (Ruby Anniversary) and it was fantastic. The hotel is located slightly away from the hustle and bustle of the Sentosa Island, offering a quiet retreat. However, getting to the heart of the island isn't an issue as well, since Resorts World station is just approximately 8 minutes' walk away or you could just take the free shuttle service offered by the development. The Sentosa Ranger with their hydraulic lifter van is able to fetch us, wheelchair users from the Beach Station to the hotel and also when we checked out from the hotel. We are grateful and thankful to the Sentosa Ranger for their kind services. Our check in was smooth with the excellent service provided by Eugene Appadorai and Kelly Chong as well as they also went the extra mile to prepare a surprise in the room and a complimentary anniversary cake with their hand written anniversary card for our Ruby Anniversary on 15 November 2021.The decoration was cutely done, simple yet very meaningful for both of us. We also like to thank both of them for helping to book our Ruby Anniversary Dinner at Feng Shui Inn. Thank you to Equarius Hotel for making our Ruby Anniversary extra special. Their services were exceptional! We would like to commend especially Mr Eugene Appadorai for his friendiness and helpfulness in arranging the neccessary requests that we needed as he understands Persons With Disabilities (PWD) situation well. Please share our kind compliments and appreciation to him and the rest of the team members. Room was very spacious and clean. The bathroom was huge (shower and toilet separated) and came with amenities as well. Thanks Mr Eugene Appadorai for arranging the extra plastic chair in the bathroom requested to support my unbended right leg due to operation. We do bring some problems faced in the bathroom and hope that it can improve better to serve persons with special needs in the future. Hope the senior management will review and have it implemented. We had no problem in navigating both in the room and bathroom with our two motorised wheelchairs. We enjoyed the view from our balcony. Mini bar offered drinking water, coffee and TWG tea to unwind. The refrigerator is not working well because it’s not cold and chilling for our drinks. Our suggestion is that it would be good to have at least a 7 eleven within walking distance or a healthy option food vending machine at the hotel. There is only one restaurant in the hotel and no room service but you can Grab food. As there is no breakfast served at Hotel Equarius due to the current covid situation. If you find the food pricey from the hotel, there is a shuttle Service every 7 minutes which brings you to RWS where you can buy food from the restaurants there. Be mindful that only a handful of restaurants open during this period. The other option is taking a monorail and shopping for food at Vivo City. But most of the time we just wheeled to Festive Walk, Casino or The Forum to get food. Some restaurants are still open for takeaway. We like wheeling so the 5 mins wheeling there and another 5 mins wheeling back to the hotel was fine for us. Our suggestion to your main room door which is very heavy, we propose to have automatic door opening (both for entering and exiting) for wheechair accessible room only because you have to use a lot of force to push the door open when you are in a wheelchair which is very difficult. Many a time, I nearly escape injuring myself when opening the door sitting on my motorised wheelchair because of struggling to get the heavy doors open especially on the first day of checking in as I will be dragging my luggages along too. Therefore, an automatic door opener (both for entering and exiting) makes it easier for guests especially the wheelchair users to get into and out of the room indenpendly. Due to Covid-19, we were unable to travel overseas for two years therefore this staycation at Hotel Equarius is our best decision of 2021. A big heartfelt thanks to Hotel Equarius for making our Ruby Anniversary and first staycation a memorably one! Overall, we found our stay at Hotel Equarius very pleasant. The Concierge staff, counter staff, the staff behind call 0, the staff cleaning our room, everyone was very accommodating and extremely helpful. We will definitely be visiting Hotel Equarius again in the future. We would recommend anyone as well as our friends confined to wheelchairs, if you are looking for a place away from the hustle and bustle of city life, Hotel Equarius would be one of those hotels where you can relax and indulge in the serenity of the nature around it.
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Date of stay: November 2021
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Response from The Management, Other at Resorts World Sentosa - Equarius Hotel
Responded 3 days ago
Dear EsmondLouis, Greetings from Equarius Hotel and Beach Villas. Thank you very much for visiting, and, taking time to write this review on Tripadvisor. It was a true privilege to have had you staycation with us, and, a pleasure to be of service. We strive to consistently craft unique, awesome & memorable experiences for all our guests, and, I am extremely happy that we successfully achieved this. Your compliments have been shared with Eugene, Kelly and the rest of our team members and I am sure that this will serve as an encouragement as we strive to continuously improve the quality of our services. Love the recognition you have given us, and, appreciate your recommendation to the wider Tripadvisor community. Once again, thank you for staying with us and we look forward to the opportunity of welcoming you back in the not too distant future. Warm regards, Patrick Ng Assistant Operations Manager Equarius Hotel and Beach Villas
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Nuno168 wrote a review Nov 23
Singapore, Singapore1 contribution
Need to special mention to Mr Ariel for the excellent customer service 👍 (Equarius Hotel concierge). Went the extra mile to send us to dinner and sent us back to the hotel. Very much appreciate the effort. Well done!
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Date of stay: November 2021Trip type: Traveled with family
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Response from The Management, Other at Resorts World Sentosa - Equarius Hotel
Responded 3 days ago
Dear Nuno168, Greetings from Equarius Hotel and Beach Villas. Thank you for sharing your awesome stay experience with us on TripAdvisor. Your endorsements mean a lot to us as we know you had a wonderful experience at Resorts World Sentosa, and our Team looked after your stay very well. It is a great motivation for us to constantly strive for improvement and our experience can only get better through time. I had share your kind feedback to Ariel and he is delighted to know that you had an impeccable stay with us. It was our great pleasure to have you with us. We look forward to welcoming you back. Stay safe and be well. Regards, Patrick Ng Assistant Operations Manager Equarius Hotel and Beach Villas
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22julmiyako wrote a review Nov 22
Singapore, Singapore70 contributions58 helpful votes
+1
3D2N stay for family of 4! Our first time staying here, check in got to use self check in as there were only two of out of 4 counters opened - not really smooth as the machine was unable to detect my IC 4 times and a staff kindly helped us to continue the process. After check in and collected card keys from the machine, there still another check counter to check whether we have been registered only then they allowed registered guest to go up. Room was clean and big, however certain corners like the huge frame above the bed was dusty, balcony not cleaned with litter. Bathroom is big easier to bath kids. Only soft pillows were available-no foam ones. Very comfortable to sleep in and we had good nice sleep. If you need housekeeping, you need to call to inform as it’s not automatic they will come to clean. Hotel lobby, restaurant and pool area is small. Would be better if there’s kids pool as the only pool is not really safe for young kids. Breakfast option only Chinese or western set but they were delicious with attentive staff around to help and serve! Our city view made our stay even a more memorable one!
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Date of stay: November 2021Trip type: Traveled with family
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Response from The Management, Other at Resorts World Sentosa - Equarius Hotel
Responded 3 days ago
Dear 22julmiyako, Greetings from Equarius Hotel and Beach Villas. Thank you for your lovely review of Resort World Sentosa. I am delighted to learn that you enjoyed your staycation with us. Your compliments have been shared with the team members and I am sure that this will serve as an encouragement as we strive to continuously improve the quality of our services. On behalf of all of us here at Equarius Hotel and Beach Villas, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. We had taken note on your feedback pertaining to the room condition for further improvement in the future. Stay safe and be well. Warm Regards, Patrick Ng Assistant Operations Manager Equarius Hotel and Beach Villas.
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Hazirah A wrote a review Nov 22
1 contribution
Ariel was an excellent staff.My Husband and i was happy with his service to go the extra mile during the buggie ride. he brought us to a closer drop off point and waited for us to come back. he was also very kind and was very soft spoken.
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Date of stay: November 2021Trip type: Traveled as a couple
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Response from The Management, Other at Resorts World Sentosa - Equarius Hotel
Responded 3 days ago
Dear 153haziraha, Warm greetings from Resort World Sentosa. Thank you for taking the time to write your review. I'm pleased to hear that you've had a great staycation here with your family and our team members took great care of you during your time here at Resort World Sentosa. Our resort has a whole range of family fun experiences and I'm also delighted that our associates delivered our signature hospitality during your stay with us. Your kind compliments to our team especially Ariel will definitely motivate them to continue delivering exceptional guest experiences. We look forward to welcoming you back with us again soon for yet another wonderful experience. Stay safe and be well. Regards, Patrick Ng Assistant Operations Manager Equarius Hotel and Beach Villas.
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steffietan wrote a review Nov 16
Jurong, Singapore41 contributions14 helpful votes
We had a family staycation to celebrate our wedding anniversary, during off-peak (Sun to Tue). There is some hiccups during our check in with the machines, after settled, we still need to queue at counter to chk in the kids. I couldn't imagine if it's peak period, we might have to take even longer time. Room is spacious and the toilet is huge, which is perfect when you need shower 2 active young kids. Bath tub is awesome, my kids had so much fun, and they wanna b back cuz tub is huge! My hubby took the couch and he's very pleased to find pillow and blanket in the closet. ^^ House keeping is easy with just dialing 0 (based on the hotel letter provided). They accommodated our request of towels. One unpleasant incident was we were turned away for breakfast when we reached 930am. We were requested to do takeaway and perhaps dined in our room, as the restaurant is full. Its a Monday morning, not even a peak weeknd. I could understand of Fengshui Inn limited capacity but I would appreciate during check-ins, we could be informed of this potential situation. It left an unpleasant taste cuz we were rushing to come down but then we cldnt go in. Hope the hotel cld inform guests ahead of time to avoid disappointment. We've booked timing for gym and pool before we chk in. The gym is very big, but perhaps due to covid restrictions, it's empty. We didn't manage to go to the pool as it rained during our time slot. That is quite a pity. It's our first time staying in RWS hotel. Overall, we had a pleasant staycation.
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Date of stay: November 2021Trip type: Traveled with family
Room Tip: They provide parking coupon, 1 per day per room. With covid situation, if you stepped out of...
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Response from The Management, Other at Resorts World Sentosa - Equarius Hotel
Responded 6 days ago
Dear steffietan, Greetings from Equarius Hotel and Beach Villas. Thank you for taking the time to write your review. I'm glad you've enjoyed our signature aRWSome hospitality during your recent experience with us at the Resort World Sentosa. Our rooms are indeed popular for a getaway from the hustle and bustle of city life. We had noted your feedback pertaining to hotel facility for further improvement in the future. Rest assured that the feedback has been conveyed to the senior management for review. Keep well and stay safe. Yours sincerely, Patrick Ng Asst. Operations Manager Equarius Hotel and Beach Villas
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PRICE RANGE
$228 - $338 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSentosa IslandSentosa Island
NUMBER OF ROOMS
183
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Frequently Asked Questions about Resorts World Sentosa - Equarius Hotel
Which popular attractions are close to Resorts World Sentosa - Equarius Hotel?
Nearby attractions include Sentosa Boardwalk (0.2 miles), S.E.A. Aquarium (0.2 miles), and Madame Tussauds Singapore (0.3 miles).
What are some of the property amenities at Resorts World Sentosa - Equarius Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and free parking.
Which room amenities are available at Resorts World Sentosa - Equarius Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Resorts World Sentosa - Equarius Hotel?
Guests can enjoy an on-site restaurant, breakfast, and free instant coffee during their stay.
Is parking available at Resorts World Sentosa - Equarius Hotel?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Resorts World Sentosa - Equarius Hotel?
Conveniently located restaurants include Ocean Restaurant, Osia Steak and Seafood Grill, and Syun.
Are there opportunities to exercise at Resorts World Sentosa - Equarius Hotel?
Yes, guests have access to a pool and locker rooms available in the fitness center during their stay.
Does Resorts World Sentosa - Equarius Hotel have an airport shuttle?
Yes, Resorts World Sentosa - Equarius Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Resorts World Sentosa - Equarius Hotel have airport transportation?
Yes, Resorts World Sentosa - Equarius Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Resorts World Sentosa - Equarius Hotel located near the city center?
Yes, it is 0.5 miles away from the center of Sentosa Island.
Are any cleaning services offered at Resorts World Sentosa - Equarius Hotel?
Yes, dry cleaning and laundry service are offered to guests.